Total 353 job vacancies by Technopals Consultants Pte. Ltd.

Mandatory Skills

1. Willing to work in shifts to provide rotational 24/7 shift application support duties as mentioned below.

2. Has experience or knowledge on Incident and Problem management.

3. Health check and monitoring production system and job scheduling to ensure SLA is meet.

4. Troubleshoot and solve production issues related to performance and reliability throughout the software stack.

5. Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.

6. Continuous improvement of the system, e.g. job automation, performance tuning.

7. Should be able to identify and fix the bugs.

8. At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.

9. At least 3-5 years of working experience, preferably in Banking or Anti money laundering.

10. At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments.

11. Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.

12. Good knowledge in Linux/Unix/Windows environment and scripting.

13. Hands on experience on monitoring tools like Grafana has added advantage.

14. Should be open to learn and adapt to new technologies.

15. Knowledge on GIT Bitbucket and Jenkins has added advantage.

16. Knowledge on Actimize/Hadoop has added advantage.

1. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
2. Need to support including night shift, weekends and public holidays

Mandatory Skills

This role focuses on creating and maintaining robust CI/CD pipelines, ensuring system reliability, scalability, and performance. It involves providing technical assistance and support to users, resolving issues quickly and effectively, and ensuring a positive user experience. Key responsibilities include automation, troubleshooting problems, and delivering solutions to enhance overall system functionality.

Responsibilities:

• Monitor, analyze, and resolve issues and defects in production.
• Participate in pre-production and production deployment activities in the PCF environment.
• Able to write scripts and automate processes.
• Able to write SQL queries and monitor database performance.
• Take initiative in following up with various teams until the product is shipped to production.
• Self-organize and manage priorities while delivering work in Scrum Teams.

Requirements:

• 8+ years of experience in developing and supporting enterprise applications.
• Experience in supporting enterprise applications using Java, Spring Boot, Angular, and cloud technologies.
• Proficiency in CI/CD tools such as Bitbucket, Jenkins, JFrog, JIRA, and Confluence.
• Knowledge of Python and shell scripting.
• Familiarity with relational databases like MariaDB and MySQL.
• Knowledge of Elasticsearch and Grafana.
• Ability to manage business and provide timely updates on issues and resolutions.
• Capacity to handle capacity management and provide suggestions on capacity requirements.
• Responsibility for application stability.
• Fluency in written and spoken English, with good communication and interpersonal skills.
• Adherence to policies in accessing different production systems.
• Compliance with policies in production deployments.

Skills:
- Experience in mainframe with a good understanding of CI/CD and SCM processes.

- Proficiency in mainframe development tools and technologies, including COBOL, JCL and mainframe databases (e.g., DB2).

- Experience with SCM tools such as Changeman, including configuration management, version control and release management.

- Familiarity with scripting languages (e.g., REXX, JCL, or other mainframe scripting languages) for automation and tooling is advantageous.

- Knowledge of mainframe CI/CD tools and technologies, such as Jenkins for mainframe or other relevant CI/CD tools.

- Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve technical issues in a mainframe environment.

Mandatory Skills

• Possess a degree in Computer Science/Information Technology or related fields.
• 3 to 7 years of experience in system development.
• Proficient in Python, SQL, and Oracle.
• Experience in REST APIs.
• Knowledge of Tableau and Tableau servers.
• Experience in enterprise application support and maintenance.
• Experience and knowledge in DevOps is preferred.
• Ability to work independently.
• Excellent communication skills.
• Positive learning attitude.

Detailed JD (Roles and Responsibilities)

AI/ML engineer role - Implement model training and serving pipelines at scale (GPU), model API, containerization – Python / Scikit-learn / Pytorch / Tensorflow / LLM Hugging Face / Azure ML / Azure AI / (optional) Databricks / MLOps (CI/CD, Versionning, Artifact repo, Logging etc.)

Mandatory skills

Python / Scikit-learn / Pytorch / Tensorflow / LLM Hugging Face / Azure ML / Azure AI / MLOps

Desired/ Secondary skills

(optional) Databricks

Primary Skills (max 5 only) Bachelor’s degree or relevant IT work experience SalesForce.com / Veeva: 3 to 5 years of support experiences in global multiple country setup
Service Management Coordination, experience with Services Management processes and demonstrated coordination experience in managing IT Support vendors Accountable for IT Global Application Experience provided services for the area under scope (group of applications/software, product team, region) experience in IT Application Operational Support or System Analyst roles Secondary Skills (max 5 only) Accountable for the global IT Support Services for the assigned system cluster - support will be provided by one of our IT Support vendors Ensure the correct quality/performance of the service according to Service Level Agreement Coordinate the workload of support team, responsible for the vendor operational management Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Main Roles and Responsibilities (max 5 only) Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Regular proactive review of support tickets to assure service quality according to SLA Overall view of the service and analysis of trending and deviations of support Ensure the correct quality/performance of the service according to Service Level Agreement

Mandatory Skills

• Strong hands-on Python software development skills with experience in multiple enterprise projects.
• Intermediate experience in Snowflake.
• Strong hands-on SQL skills in any RDBMS.
• Experience in automation testing and CICD pipelines.
• Experience in AWS PAAS usage e.g. GLUE, LAMBDA.
• Experience in writing unit and integration tests

Skillsets (Good to have)

• Oracle PL/SQL
• Informatica

Brief Job Description

Support Enterprise Data Warehouse project

Primary Skills (max 5 only) Degree or Diploma in Computer Science, Computer Engineering or Information Security related fields System Analyst with 4 to 5 years of exp in Netreveal, Unix and Oracle PLSQL IT implementation experience using Netreveal product in AML KYC/CDD domain area Tech Skills: Netreveal, Unix and Oracle working experience Financial Services/Anti Money Laundering domian is must. Secondary Skills (max 5 only) Developing the internal scripts to automate the batch jobs and reports generation. Worked closely with clients to fulfill their needs and engage various teams to achieve project goals Responsible to Lead OFSAA (AML) team- new scenario implementations, customization of scenarios as per compliance team requirements and Premise technical support on enhancements, custom integrations and BAU support Supporting the SIT and UAT testing on Netreveal V9 and proactively communicating with users and vendors on the defects and change request Manage OS/DB/Middleware security patching or upgrade activities related to Netreveal Production and DR environments. Main Roles and Responsibilities (max 5 only) Responsible to Lead OFSAA (AML,KYC) team- new scenario implementations Monitoring existing products to check their effectiveness and incorporating changes in the products whenever required Expertise in technologies like Database (Oracle SQL& PL-SQL), Data-warehousing, ETL, UNIX Shell scripting, Batch scheduling using Control-M, OBIEE report framework AML Solutions upgrade to Netreveal latest solutions, include. AML Solutions upgrade to Netreveal latest solutions, collaborated with SG
team, only one resource in KL, managed to resolved gaps, configure and
deliver the solution with minimal supervision

Reporting to the Head, Business Planning & Integration, the candidate will be responsible for extracting, cleaning, and analysing data to provide valuable business insights. This role involves close collaboration with internal stakeholders to understand data needs, visualize data effectively, and where applicable, build interactive dashboards for ongoing analysis. The Data Analyst will play a crucial role in driving data-driven decision-making processes within English/Malay/Tamil Media Newsrooms.

Key responsibilities:

· Work with internal stakeholders to identify data needs and extract relevant data from various sources.

· Clean and preprocess data to ensure accuracy, completeness, and consistency for analysis.

· Analyse data using statistical methods to identify trends, patterns, and insights that are relevant to business objectives.

· Collaborate with team members to understand business challenges and provide data-driven solutions.

· Develop and implement data visualisation strategies to clearly communicate findings to stakeholders.

· Utilise data visualisation tools to create intuitive graphs, charts, and other visual representations of data.

· Design and build dashboards that provide real-time insights and support strategic decision-making.

· Ensure dashboards are user-friendly and meet the needs of various stakeholders.

Requirements:

· Bachelor’s Degree in Data Science, Statistics, Computer Science, or a related field.

· Proven experience as a Data Analyst or in a similar role, with a strong portfolio of projects demonstrating the ability to extract, clean, and analyse data.

· Experience in working with internal stakeholders to understand and fulfil data analysis needs.

· Hands-on experience in visualising data and building dashboards.

· Proficiency in SQL for data extraction and manipulation.

· Knowledge of statistical programming languages such as R or Python.

· Experience with data visualisation tools (e.g., Tableau, Power BI).

· Familiarity with dashboard development tools and techniques.

· Excellent verbal and written communication skills, with the ability to present complex data in a clear and concise manner to non-technical stakeholders.

· Strong collaboration skills, with an ability to work effectively in a team and with stakeholders from different functional areas.

· Creative problem-solving abilities, with an aptitude for identifying and addressing business challenges through data analysis.

Key Responsibilities:

Technical Leadership

• Coordinate the review and ongoing management of the UC and AV system.
• Understand business needs and processes.
• Lead the assessment, justification, implementation, and integration of UC and AV system.
• Accountable for maintenance of UC infrastructure. Ensure that all UC-supported systems stay up-to-date and compliant with updates and security patches. Determine and identify opportunities for system improvement. Provide response to system hardware and operating system software problems as necessary.
• Drive the cross functional teams to ensure a smooth delivery of customer’s major events or meetings over the UC and meeting room AV platform.
• Facilitate and maintain relationships between vendors, assist in reviewing of contracts.

Administrative Leadership

• Responsible for talent management cycle, including talent acquisition, employee development and mentoring, and performance management.
• Facilitate staff engagement and team improvement ideas with commitment to the enterprise and staff retention.
• Support the advancement of staff competencies through the creation of development plans.
• Assesses the effectiveness of team responsibilities and accountabilities and makes recommendations as needed.
• Support and encourage an environment of innovation and learning so that the staff remains current with relevant technology and industry best practices that may enhance the services provided. Such an environment may include attendance at regional or national conferences staff members as appropriate.
• Provide general technical assistance, consulting, and direction to staff. Identify training needs and assist in developing training plans.
• Assist in development, modification, review and maintenance of procedures and operations guide.

Enterprise Project Management

• Oversee, plan, lead, coordinate, and collaborate with external partners, to lead small to medium size projects through the appropriate phases of implementation and support throughout the cross functional team.

Collaborate with cross functional Project Manager, in directing the team to assist in initial scoping documents and resource estimates for new customer’s new UC and Meeting Room AV implementations.

Roles and Responsibilities

• Develop, enhance and implement IT service management strategies, policies, and procedures to support the organization’s goals and objectives.
• Lead a team of IT service management professionals, providing guidance, coaching, and mentorship to ensure effective service delivery.
• Ensure client agreed Critical Service Levels and Key Performance Indicators are met and launch specific Service Improvement Programs when certain CSL(s)/KPI(s) do not meet the target
• Collaborate with Infosys Limited and client stakeholders to understand business needs and requirements and align IT service delivery accordingly.
• Drive continuous improvement initiatives to enhance the efficiency, effectiveness, and quality of IT service delivery processes.
• Oversee incident, problem, change, request, configuration and knowledge management processes to minimize service disruptions and optimize service delivery.
• Ensure compliance with relevant regulations, standards, and best practices related to IT service management including that of client’s policies and mandates.
• Chair weekly, fortnightly, monthly and quarterly reviews of IT Service Management with respective client stakeholders; prepare and present reports in these forums.

Requirements:

· Bachelor’s degree in information technology, computer science, or a related field; master’s degree preferred.

· 15-20 years of experience in IT Service Management with at least 10 years of working experience working for a major Financial institution.

· IT service management certification (e.g., ITIL, COBIT) required.

· Strong knowledge of IT service management frameworks, methodologies, and best practices.

· Proven track record of successfully leading IT service delivery teams and driving process improvement initiatives.

· Excellent communication, interpersonal, and leadership skills.

· Ability to effectively manage multiple priorities in a fast-paced environment.

· Strong analytical and problem-solving abilities.

Primary Skills (max 5 only) Bachelor’s degree or relevant IT work experience SalesForce.com / Veeva: 3 to 5 years of support experiences in global multiple country setup
Service Management Coordination, experience with Services Management processes and demonstrated coordination experience in managing IT Support vendors Accountable for IT Global Application Experience provided services for the area under scope (group of applications/software, product team, region) experience in IT Application Operational Support or System Analyst roles Secondary Skills (max 5 only) Accountable for the global IT Support Services for the assigned system cluster - support will be provided by one of our IT Support vendors Ensure the correct quality/performance of the service according to Service Level Agreement Coordinate the workload of support team, responsible for the vendor operational management Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Main Roles and Responsibilities (max 5 only) Execution of defined meetings with different stakeholders (business key users, IT functions and external support teams) Responsible of ensuring resource efficiency, scalability of the service and implementation of simplification measures, such as automation, "shift left" actions, etc. Regular proactive review of support tickets to assure service quality according to SLA Overall view of the service and analysis of trending and deviations of support Ensure the correct quality/performance of the service according to Service Level Agreement

Mandatory Skills

• MS SQL - ability to build complex queries and stored procedures
• .NET (C#)
• Python
• REST-based services
• React JS
• Containers - Docker or Kubernetes

Skillsets (Good to have)

Brief Job Description

Summary:

• The successful candidate will work on Private Market applications that cover analytics, data and investment processes/workflow including integration services with external products.

Required experience: 10+ Years

Skills: Informatica 10/ 9.5/8.6/7.x (PowerCenter), Data Stage 8.1, Talend 5.0.2, Attunity, Golden Gate, SAP Business Objects, Power BI, ERWIN and SSIS, Oracle11g, Teradata, Hadoop, Hive, Sqoop and Flume, Windows, UNIX, and Linux

Salary: SGD 11,000 pm to SGD 12,500pm

Requirement details:

· Degree in Information Technology or relevant

· Must have experience n ETL Architecture, Development, Enhancement, Maintenance, Data Modelling and BI Reporting including Business & System Requirement Gathering of Enterprise Data Warehouses

· Sound knowledge on Investment Banking & Retail Banking Business, Financial concepts, Products & Services. Regulatory & Compliance, Risk Management, Business Intelligence, MIS, Data Lake (ODS), Data Warehouse / Marts, Modelling & Mapping, Governance, Privacy policies and FSLDM

· Ability to perform independent analysis, ask focused questions and rapidly gain in-depth understanding on various business requirements and deliver necessary solution using multiple technologies, straddling the line between IT and Business to help bridge the gap and improve efficiency.

· Experienced in project management, planning, resourcing, outsourcing, vendor negotiations & management, budgeting and implementing projects ensuring consistency with global strategy, goals, commitments, governance and controls using Waterfall and Agile model.

· Expert in SQL (Teradata, SQL Server, Oracle), ETL Tools (Informatica, Datastage, SSIS), BI Reporting tools (Cognos, Power BI, SSAS)

· Efficient in performing in-depth data analysis using SQL and tools with strong analytical, problem solving and critical thinking skills.

· Good understanding of business process, studying and analysing workflow to design solutions (As-Is and To-Be Analysis); conducting gap & impact analysis, assess scope of studies and suggesting the most suited solution.

· An effective leader with proven abilities in leading teams during the project phase, guiding members and enabling knowledge sharing among the team

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr