Total 24 job vacancies by Singapore Telecommunications Limited

• Management of assigned Wide Area Network (WAN) projects and transitions complying to Project Management Methodology that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members that are key to successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customised response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer's satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

Skills for Success:

• Degree in Electronics Engineer/Telecommunication/IT
• Minimum 5 years of experience in environment of Data Centre Operations, Network, Storage, Server, Middleware
• Minimum 2 years of Project Management experience in IT infrastructure outsourcing environment
• Certified in PMP, PRINCE II or CITP

Customer Experience

• To build service relationships with clients.
• Single point of contract (SPOC) on operations matters.
• Oversee day-to-day fault management for critical/esclated incidents (24x7 on escalation call).
• Take ownership in handling and managing fault outages.
• Provide regular updates and ensure timely fault resolution for critical/escalated incident.
• Investigate outages and prepare RFO with recommendation on corrective and improvement action plans.
• Overseeing the entire planned maintenance cycle for customer's critical services.
• Develop customized processes and support to meet customers' special needs.

Service Level

• To manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achieved.
• Conduct monthly network performance review that basically covers the following:
• Previous meeting minutes.
• Present monthly network availability report.
• Develop improvement plan on prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Recommend network enhancement initiatives.

Service Improvement

• Continuously look for new ways to improve the technical and customer relationship grade of services to improve customer satisfaction.

Skills for Success:

• Diploma / Degree in Computer Science / Engineering or equivalent.
• 2-3 years in the Telecommunications industry in the Operational and/or Service Delivery field.
• Knowledge in Network Protocol and Networking WAN technologies(e.g.: Network Protocol: OSPF, BGP, etc).
  (e.g.: WAN technologies: Leased Line, MPLS, VPN, Internet, Metho Ethernet, SD WAN, NFV, Clouds, Security etc).
  
• ITIL v3 Foundations certification.
• CCNA and Lean Six Sigma is an added advantage.
• Experience in corporate teleommunications and networking are added advantage.
• Service management experience preferred.
• Experience in customer service environment.
• Have a passion for customer service and possess excellent customer handling skills.
• Possess commercial and business awareness.
• Possess interpersonal and communication skills in a multicultural environment.
• Good at planning and organization.
• Independent and capable of decision making and problem solving.
• Highly motivated and able to work independently under pressure.
• Good communication and written skills in English.
• Good in report writing and presentation skill.

• Manage and work with a team of IT programmer, external vendors and agencies and work as part of a multidisciplinary team (including Business Teams) to develop solutions that help internal and external business users to build a centralize Plant Map sale portal and integrate with current internal system
• Chair the meeting with business users and understand the challenges faced by each business use cases and drive the project outcome
• Work with external ISP and contractor(s) to plan and survey the manhole and duct
• Manage the annual operational expenditures and execute the deployment of the assigned initiatives

Skills for Success:

• Bachelor Degree in Infocom Technology or Computer Science
• 3 years’ experience on managing IT project deployment
• Knowledgeable in Basics of C# or VB .Net. Agile project Management. Telco OSS/BSS
• PMP/ITIL certified

Be a Part of Something BIG!

Make an Impact by

• Enable and support Singtel GPU Cloud/IaaS business by being the SPOC to IT, ensuring products are integrated into existing processes.
• Define product construct including pricing, commercial and legal service terms for IaaS/MEC service offering.
• Define product enabling strategy and roadmap. Gather requirements from customers, sales and internal teams to prioritize of product/feature investments. Work with 5G product engineering team to ensure roadmap and deployment timelines are adhered to.
• Track costing/spending and managing project profitability associated with new products/features.
• Develop business case and justification to support roadmap and features, and support new product integration into Singtel’s infrastructure.
• Support the establishment day 0 process and structure (example onboarding of products into billing systems, product catalogue and financial systems).
• Support the establishment day 2 process development for new products and assist in the onboarding into existing support systems and processes (SLA definition and management, ticketing systems and day 2 support processes) .
• Ensure profitability of product by tracking cost and working with BD/sales teams to drive market creation.
• Establishing go-to-market structure including pitch decks and working with product marketing to ensure successful take up of product.

Skills for Success

• Candidate should hold a degree in relevant areas such as Engineering, Computer Science, or Economics.
• Minimum 5 or more years of experience in product management in cloud products or AI related product.
• Understanding of AI technology stack, GPU technology, virtualisation, and workload management.
• Familiarity with market research, and product management.
• Some knowledge in finance, business cases, P&L, and cost management.
• Ability to engage technical customer.
• Pro-activeness and a desire to learn.
• Aptitude for working in a dynamic and fast-paced environment.
• Good teamwork and interpersonal skills.
• Demonstrable experience with working and managing partners.
• Able to work independently but also work well cross functional teams to support activities such as sales, legal, risk, network, provision, and billing.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

• Management of assigned Wide Area Network (WAN) projects and transitions complying to Project Management Methodology that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members that are key to successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customised response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer's satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

Skills for Success:

• Degree in Electronics Engineer/Telecommunication/IT
• Minimum 5 years of experience in environment of Data Centre Operations, Network, Storage, Server, Middleware
• Minimum 2 years of Project Management experience in IT infrastructure outsourcing environment
• Certified in PMP, PRINCE II or CITPM

Make an Impact by:

• Senior Systems Planning Manager for managed SD-WAN platform and ICT service endorsement.
• Executing Technologies Proof-of-Concept with principal vendors and supporting Proof-of-Value with customers.
• Responsible for the design and build of SDWAN platform service headend infrastructure which include the security (ie. Firewall, Web Application Firewall, Identity Access Management, etc) design for the environment.
• Responsible for the technical test verification and endorsement of various technologies VNF on virtualizaton platform.
• Responsible for monitoring and performing impact assessment of new security vulnerabilities surfaced affecting the service platform and providing MOP for remediation.
• Responsible for providing technical guidance to both internal and external stakeholders.
• Support Product in defining and co-ordinating the scope of works with various stakeholders like Architecture Offices, Global Competencies, Product Management, Technical Pre-sale, Global Fulfillment, Global Competencies and so on.
• Working closely with principal partners for technology knowledge transfer and technology notice broadcast such as End of Life or End of Sale i.e. Release Life Cycle Management.
• Work with support teams and pre-sales.
• Support Service Products new features development & enhancement.
• Level 3 & 4 support with principal platform partner over bug or software escalation.
• Perform Planning and Project Management and Network/Security Engineering roles as assigned to projects.
• Skills for Success:
• Bachelor in Computer Science/IT Technology/Computer Engineering/Electrical & Electronics Engineering.
• 6-8 years of experience in Enterprise/System Integrator/Telco Environment.
• Silver Peak SD-WAN experiences preferred.
• Strong knowledge in network TCP/IP, routing and optimization technologies.
• Preferred CCNP (R&S, Service Provider), Linux, Windows 2012, Openstack, Docker, KVM, Vmware certifications or working experiences.
• Candidate with good programming (eg. Python, Javascript, etc) knowledge is a plus.
• Good writing and communications skills.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

The role is responsible for ensuring best-in-class business process design and supporting the implementation of innovation and continuous improvement initiatives.

• Ensure Business Strategy Success: Strategy defines what the organization must do to achieve the desired results, but process defines how to achieve it. Process Innovation & Transformation ensures such processes are created and maintained seamlessly to ensure strategy success.
• Efficiency and Accuracy: Recommend optimal solution using industry best practices as benchmark and technology to improve efficiency and minimize risks of errors.
• Cost Optimization: Reduce organization’s cost by aligning/streamlining repetitive tasks carried out across multiple teams.

Make an Impact by

• Drive the standardization of processes to allow for greater efficiency, effectiveness, and control and maintain documentation of the process flow/ narratives.
• Analyze and document As-Is business processes and identify opportunities for improvement through process alignment, streamlining, re-engineering or automation, to make To-Be process more efficient.
• Develop functional design concept to improve process performance and to ensure compliance.
• Recommend end-to-end solution to process owners for their review and sign-off and subsequently work with developers to plan and execute and monitor project deliverables with process owners.
• Ensure process governance, business solutions (IT & RPA developers) and stakeholders are closely aligned in the services delivery chain.
• Manage methods, standards, frameworks, templates, documentation, and technologies to drive process consistency, quality, and standardization, and communicating expectations to stakeholders.
• Support the Directors in the respective functions to develop, manage continuous improvement strategy and identify continuous improvement initiatives.

Skills for Success:

• Degree in Accountancy or Business Management/ Administration
• 5 years of working experience on projects for process improvements or system implementation (preferably a background in the Telecommunication industry)
• Basic Accounting training
• MS Office (Excel, Word, PowerPoint)
• Able to review processes and identify areas for improvement/automation
• Critical thinker with an innovative and growth mindset
• Effective communication and presentation skills alongside stakeholder management
• Good time management and a team player
• MS Office Proficiency
• Workflow drawing and documentation writing (including communications and training guides)

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Apply now »

Singtel Enterprise has embarked on a self-disruptive transformation journey to proactively reinvent how it operates, communicates, coordinates, learns and makes decisions. By embedding transformation change elements within its DNA, it is able to not only be in sync with the rapidly evolving business situation, but also proactively stay a step ahead of the customers it serves.

This role of Digital Transformation Manager is focused on in developing Singtel’s B2B next-generation digital channel for customer engagement across various Singtel products and services, through tight engagement with the business stakeholders, development team and customers.

Make an Impact by:

• Play key role in execution of the digital channel vision by working collaboratively with business and tech teams (UI/UX, developer and architect) to define the customer journeys, the digital channel for different enterprise customer segments and the online/mobile/offline journeys for customers
• Develop and maintain a prioritized product backlog, and execute on delivering impactful features for our enterprise customers via the product agnostic digital channel
• Identity key enablers and systems to support the digital channel and roadmap for execution
• Support Digital Channel Product Lead in preparation of initial draft product requirement document with impact metrics, and represent viewpoints in prioritization exercises with implementation team
• Play key role in product launch for all our customer segments; conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and product stakeholders
• Identify, analyses, and track metrics that inform the success of products features in driving digital sales and self help

Skills for Success:

• Degree in Computer science or related technical field is ideal but not necessary
• 3 - 4 years years of work experience in product management / product design / program management experience
• Strong project management skills with proven records of successful end-to-end project implementation
• Experience acting as product owners with thorough understanding of agile methodology
• Experience in vendor management and demonstrate ability to resolve disagreements

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption.

He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metrics

1. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)
2. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms

Make an Impact by:

Key Industry Research Analyst firm’s liaison & management:

• Single point of contact and interface for strategic key industry research firms, namely, IDC, Gartner, Frost & Sullivan & others research publications, for industry insights, leadership positioning and awards.
• Proactive engagement and leadership positioning for Singtel Group Enterprise in key market research and reports conducted by these named research firms.
• Triangulate product houses, sales and marketing with the industry research firms in deliver industry awards and positioning, for thought leadership and sales enablement.

Market & Audience Research:

• Partner with stakeholders in research projects for sales enablement, customer and marketing insights.
• Partner research firm on Digital & social campaigns / Case Studies.
• Market research and intelligence capability.

Lead and deliver Marketing Services deliverables for the EMI on reporting and financials. Track and ensure monthly / quarterly budgeting to plan. Annual planning and budgeting.

• Planning cadence and operational tracking
• Analysis and finance interlock
• Budget system/platform management

Special project squads to work on data analysis, insights, and automation through MarTech/AI/NLP etc.

Skills for Success:

• BA/BS or equivalent working experience in Tech industry, business analyst related.
• Minimum 5 to 8 years of related research experience in the ICT industry.
• Regional/Global experience in a matrix organization.
• Data analysis and dashboard analysis experience.
• Experience in Excel, Power BI, Power App, Automation tools and Salesforce.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Make an Impact by:

Platform Management:

• Oversee the end-to-end management of platforms, ensuring seamless operations and continuous improvement.
• Supervise the development and maintenance of customer front-end portals, orchestration engines, backend delivery systems, and billing engines.

Stakeholder Collaboration:

• Collaborate with product managers to devise compelling business cases for development initiatives, assessing financial justifications.
• Evaluate and strengthen business cases to justify costs and ensure optimal return on investment.
• Work closely with network and IT teams to explore and implement integrations with key BSS/OSS systems.

API Ecosystem Development:

• Identify and evaluate potential business partners to establish an API ecosystem.
• Facilitate the creation of Telco or TMF APIs for co-creating new products and platform services with partners.

Financial Analysis:

• Conduct financial analysis to assess the viability and profitability of platform development initiatives.
• Develop financial models to support decision-making and optimize resource allocation.
• Collaborate with finance teams to align financial objectives with overall business strategy.

Success Outcome Metrics:

• Track and measure success based on the number of APIs developed for the company.
• Monitor the creation of new products and services resulting from the API ecosystem.
• Establish and foster a vibrant ecosystem of partners.
• Ensure close alignment and integration with Networks and IT departments.

Skills for Success:

• Bachelor's degree in a relevant field (e.g. Computer Science, Information Technology, Business Management).
• Proven track record in program management, with at least 5 years of experience in overseeing complex platform initiatives.
• Strong financial acumen and experience in assessing and strengthening business cases.
• Proficient in Microsoft Office/ O365, especially Power point and Excel.
• Strong understanding of API development, orchestration, and platform management.
• Demonstrated ability to create and critically assess compelling business cases for development projects.
• Experience in managing budgets and financial aspects of programs.
• Excellent communication and interpersonal skills for effective collaboration with product managers, network, IT, and business partners.
• Proven ability to think strategically and align program goals with broader organizational objectives.
• Track record of delivering successful outcomes, such as the creation of APIs, new products, and thriving partner ecosystems.
• Experience leading cross-functional teams, fostering a collaborative and innovative work environment.
• Ability to thrive in a dynamic and fast-paced environment, adapting to changes and driving initiatives forward.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

The position is a hands-on role within Group Risk Management in managing/supporting the following functions:

Risk Strategy & Assurance

The Risk Strategy & Assurance pillar is mandated to assist Singtel in accomplishing its business objectives by adopting a systematic and disciplined approach to Risk and assurance programs.

Group Risk Strategy

Reporting to the Senior Director, Risk Strategy & Assurance directly, the role will support the reinvigoration and upskilling of the overall risk management culture and processes for the group across business units. The role includes leading group-wide programs and partnering with the business directly to ensure improvement and effective implementation of the existing Control and assurance Framework.

Make an Impact by:

The role is expected to work in a team or independently on the following:

• Support the roll-out and implementation of the control and assurance framework, including the assurance mapping exercise and ensuring its successful implementation.
• Provide a structured mapping of assurances and an understanding of the sources of assurance and their scope.
• Clarify, rationalise, and consolidate multiple assurance inputs, providing greater oversight of assurance activities for the Senior Management in line with risk appetite.
• Assure that significant inherent risks are being managed to an acceptable level within the Organization’s risk appetite.
• Promote a risk and control awareness culture through awareness programmes (communications, workshops, training, dialogues, etc.) and sharing of past learnings.
• Support ad-hoc projects such as Partnering with stakeholders on special projects to ensure consistency in applying Risk & assurance methodology and support the strengthening and improvement of processes.

Skills for Success:

• Degree in Finance, Accounting, Business, Economics, IT or Engineering.
• Proven experience with defining, implementing, and drafting policies/standards about control and assurance management will be preferred.
• Proven track record with transformation & change leadership program
• Experience in working in a challenging business environment with proven capabilities in organizing, summarising, and presenting complex information.
• Proven track record with leading scenario planning exercises, implementing risk sensing capabilities and validating various risk and measurement models
• Advanced knowledge of risk management and control concepts, leading risk management practices and standards (e.g. ISO 31000, COSO).
• Possession of relevant auditing certifications and/or experiences
• Strong program management skillset and experience
• Advanced knowledge of SQL, tableau and/or PowerBI
• Strong team player with a positive attitude
• Highly driven, autonomous, and resilient
• Enjoy working in a dynamic and multi-cultural team and business environment
• Good communication (oral, written) and presentation skills
• Excellent stakeholder management skills
• Analytical and critical thinking
• Good to have an in-depth understanding of the telecommunications / ICT industry. These include the technology risks, competition and transformation developments in the telecommunications/ ICT industry, environmental hazards, and regulatory risks.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Make an Impact by:

• Support Singtel's global offices International Data and Manage Services requirement.
• Develop competitive pricing proposals to enhance our win rate.
• Work closely with internal and external stakeholers to propose the best price-value solution to our customers that is inline with our bid strategy.
• Conduct win loss analysis to enhance our pricing competitiveness.
• Stay updated with best practices and meet financial KPIs such as, win rate and margin.
• Lead digitial initiatives with objective to improve productivity and sharpen pricing benchmark.
• Adopt a zero tolerance for non-compliance of financial and regulatory guidelines.
• Conduct joint customer visits with our Account teams.

Skills for Success:

• A good diploma or degree in Marketing, Business Studies or Engineering.
• 5 years working experience in Bid, Pricing or ICT industry.
• Experience using Excel and BI tools.
• Telecommunication, AI or machine learning experience will be an advantage.
• Good negotiation skill.
• Able to work in a dynamic and fast paced environment and to meet critical deadlines.
• Able to work well both independently as a pricing professional and collaboratively as part of a team.

Rewards that Go Beyond

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Be a part of something BIG!

Are you ready to take your career in procurement to the next level? Do you have a passion for optimizing processes, negotiating with suppliers, and ensuring compliance with procurement policies? If so, we have the perfect opportunity for you!

As a Tender Manager, you will play a pivotal role in our Corporate Procurement team, supporting our operations in various critical areas, including the tender process, eAuction support, tender administration, and contract support. You will be the driving force behind our organization's awareness and compliance with tendering steps via our systems and sourcing negotiation tools.

Make an Impact by:

Being Involved in the Tender Process and Content Management:

• Take ownership of the Procurement Tender process, ensuring it aligns with policy requirements and market best practices.
• Provide guidance and support to business stakeholders, BU Procurement/Category Management teams, and the wider Procurement community on tender processes and policy requirements.
• Develop, enhance, and maintain standardized and category-specific tender content templates to support sourcing needs.
• Leverage Procurement system capabilities for optimal commercial outcomes in sourcing projects.

Being Involved in eAuction Support:

• Act as a Subject Matter Expert, identifying opportunities to leverage eAuction as a negotiation strategy for sourcing projects.
• Plan and execute eAuctions within sourcing projects, adhering to project timelines and policy requirements.
• Develop, enhance, and maintain eAuction processes and documentation, including rules, guidelines, process flows, and supplier training materials.
• Conduct supplier bidder training.

Tender Administration:

• Collect business requirements and build/publish Tender content using the Procurement system.
• Enforce Procurement policy requirements and guidelines throughout the Tender process.
• Support tender supplier participants for effective and timely tender responses.
• Administer changes to tender content and communicate with supplier participants.
• Assist business stakeholders in ensuring on-time completion of tender activities.
• Support tender response compilation, analysis, and evaluation.

Contracting Support:

• Provide guidance to business stakeholders on contract deviation approval and execution processes.
• Assist in operationalizing contracts in Procurement systems for effective P2P deployment.
• Utilize Contract Lifecycle Management (CLM) tools to manage contract lifecycle activities, including drafting and amendments.
• Provide training to internal Procurement teams, users, and participating suppliers on optimizing tender events and system usage.
• Conduct analysis of tender outcomes and benchmarking statistics.

Skills for Success:

• Bachelor’s degree in Business or Supply Chain.
• Minimum 4 years of working experience in a Sourcing/Procurement function.
• Proficiency in using Procurement/Sourcing/Contract Management systems (e.g., Ariba, SAP ERP, Coupa, IBM-Emptoris, etc.).
• Comfortable with various systems and technologies.
• Experience in engaging with external suppliers.
• Effective communication and writing skills.
• Strong independent work ethic

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

If you are a highly motivated and detail-oriented individual with a passion for optimizing procurement processes and driving successful sourcing projects, we invite you to apply and join our dynamic Corporate Procurement team. Be part of a company that values your expertise and offers opportunities for growth and development.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption.

He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metrics

1. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)
2. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms