Total 204 job vacancies by Search Consultancy LTD

Position: Principal Psychologist
Location: York Area, North Yorkshire | Salary: £58,250 - £68,250 | Hours: Full-Time, 37.5 Hours | Type: Permanent
About Us
Search Recruitment group are currently seeking a Principal Psychologist to join a well-established, medium-secure healthcare facility in the York area. The organisation provides excellent care outcomes for patients with complex needs, making this a fantastic opportunity for a motivated and experienced practitioner.
The Opportunity
Are you passionate about supporting women who have experienced trauma and mental health challenges? We are looking for an experienced, HCPC-registered practitioner psychologist to join a dynamic multi-disciplinary team.
The role is based within a specialised 12-bedded medium-secure service for women, focusing on leadership, consultancy, assessments, and tailored interventions. An exciting element of the position includes the opportunity to train and support the implementation of Radically Open DBT (RO-DBT) within the service.
The successful candidate will also collaborate with regional teams to drive service development for women in secure care settings.
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Your Responsibilities
* Provide specialist psychological assessments and interventions using evidence-based approaches, including CBT for trauma, EMDR, and other therapies.
* Deliver training, reflective practice sessions, and clinical supervision to staff, fostering a trauma-informed approach.
* Contribute to multi-disciplinary team discussions, offering psychological insights for care planning and risk management.
* Utilise structured risk assessments and facilitate both one-to-one and group interventions addressing areas like anger management, substance misuse, and offending behaviours.
* Participate in research, service evaluations, and development initiatives to enhance clinical practices.
* Promote a patient-centred, recovery-focused ethos within the service.
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What You'll Need
* HCPC registration as a Practitioner Psychologist.
* Experience working with women in a forensic or secure mental health setting.
* Specialist training or experience in trauma-focused interventions (e.g., CBT for trauma, EMDR).
* Skills in delivering therapeutic models such as Dialectical Behaviour Therapy (DBT), Cognitive Analytic Therapy (CAT), or Compassion-Focused Therapy (CFT).
* A strong interest in embedding trauma-informed care within a healthcare setting.
* Excellent communication and leadership skills with a collaborative approach to team working.
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The Facility
The facility is a medium-secure hospital offering care across seven wards, accommodating both male and female patients with diverse needs such as autism spectrum disorders, learning disabilities, mental illness, and personality disorders.
This well-equipped environment includes therapeutic spaces for group activities and vocational training, offering both staff and patients a structured and supportive setting for personal and professional growth.
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What's on Offer
* Competitive salary based on experience and skills.
* Performance-related bonuses.
* Comprehensive professional development and training opportunities, including CPD support.
* Contributory pension scheme and enhanced sick leave benefits.
* Generous annual leave allowance, including your birthday off.
* Enhanced maternity pay and private healthcare options.
* Free on-site parking and career progression pathways.
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Why Join?
This is a chance to become part of a forward-thinking, compassionate team committed to delivering high-quality care and positive patient outcomes. The organisation values innovation, professional development, and creating an inclusive workplace where every team member thrives.
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Apply Now
If this opportunity aligns with your expertise and career aspirations, we'd love to hear from you. Contact Search Recruitment Group for a confidential discussion or apply now to take the next step in your career. If you would be interested in further details, please contact wade.laws@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Head of Psychology
Location: York Area, North Yorkshire | Salary: £78,250 - £81,500 (depending on experience) | Hours: Full-Time, 37.5 Hours | Type: Permanent
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About Us
Search Recruitment Group connects talented healthcare professionals with impactful opportunities. We partner with top-tier organisations to offer fulfilling roles for candidates seeking to lead and inspire in their field.
We are looking for an experienced and motivated Head of Psychology to lead the psychological services at a secure healthcare facility in the York area. This position is ideal for a confident, visionary leader with a background in forensic settings and a commitment to trauma-informed care.
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The Role
As the Head of Psychology, you will play a pivotal role in delivering and overseeing exceptional psychological care for patients with complex needs. Working closely with a multidisciplinary senior leadership team, you will ensure the professional practice and quality of the psychology department, contributing to excellent patient outcomes and experiences.
Key Responsibilities:
* Lead and develop a psychology team, ensuring high standards of care and psychological practice.
* Work collaboratively with senior leadership to influence service development and delivery.
* Advise on organisational well-being and psychological aspects of service operations.
* Deliver psychological assessments, individual formulations, and evidence-based interventions, including EMDR, DBT, CBT, and CAT.
* Manage a clinical caseload while providing reflective practice groups and training.
* Oversee governance and contribute to clinical quality standards within the service.
* Engage in research and service evaluation, contributing to innovation and best practice.
This is a fantastic opportunity to lead in a dynamic, well-established environment, providing care to a diverse patient population with diagnoses including autism spectrum disorder, learning disabilities, mental illness, and personality disorders.
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What We're Looking For
To succeed in this role, you will need:
* HCPC registration as a Clinical or Forensic Psychologist with substantial experience in forensic settings.
* Strong leadership and team management skills.
* Expertise in trauma-informed care and delivering a range of therapeutic models.
* Proven ability to manage clinical and organisational projects.
* Excellent consultancy and communication skills, with the ability to mentor and inspire others.
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What's on Offer
We value your skills and commitment with a competitive benefits package, including:
* Enhanced salary with performance-based bonuses.
* Comprehensive career development and CPD opportunities.
* Contributory pension scheme and enhanced maternity pay.
* Generous annual leave entitlement, including your birthday off.
* Private healthcare and employee assistance program.
* Free parking and supplemented meals when on duty.
* Support for relocation, where applicable.
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Why Join Us?
This role offers the chance to lead a team and shape service delivery in a secure, supportive environment. With clear career pathways and a focus on personal development, you'll be part of a forward-thinking organisation committed to excellence in patient care and colleague well-being.
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Apply Today
If this opportunity matches your aspirations and expertise, contact Search Recruitment Group for a confidential discussion or apply now to take the next step in your psychology leadership career.
If you would like to discuss further, please reach out to wade.laws@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Senior Occupational Therapist
Location: North London | Salary: £43,900 | Hours: 37.5 hours per week | Type: Permanent
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About the Role
Search Recruitment Group is delighted to present an exciting opportunity for a Senior Occupational Therapist to join a highly regarded healthcare facility in North London. This is a leadership position, offering the chance to manage a small but dedicated team within an extensive therapy services department.
As the Senior Occupational Therapist, you will lead and deliver therapeutic assessments, group activities, and one-to-one sessions across three departments, providing care for patients accessing acute services, general psychiatry, addiction programs, and an expanding OCD service.
This role primarily focuses on supporting the acute ward, while collaborating with multi-disciplinary teams to enhance inpatient therapy programs. If you're looking to develop your skills in leadership and service development within a dynamic environment, this is an excellent opportunity.
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Key Responsibilities
* Manage and lead the delivery of OT services across the acute ward and therapy programs.
* Collaborate with a multi-disciplinary team including psychiatrists, psychologists, and therapists.
* Deliver ADL assessments and high-quality therapeutic interventions.
* Ensure service excellence and contribute to ongoing service development initiatives.
* Support CPD pathways, including expanding existing programs like DBT and autism assessments.
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What We're Looking For
Essential Criteria:
* Accredited Honours Degree in Occupational Therapy.
* Active HCPC registration.
* Enhanced DBS clearance.
* Experience working within a multi-disciplinary team (MDT).
* Knowledge of CPA processes.
* Ability to deliver high-standard ADL assessments and report writing.
* A collaborative, team-oriented attitude.
Desirable Criteria:
* Prior experience in people management.
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What's on Offer?
We value and invest in our team, offering a range of competitive benefits, including:
* Annual Leave: 25 days + bank holidays.
* Birthday Leave: Celebrate your special day with an additional day off.
* Subsidised meals while on duty.
* Pension contributions.
* Free onsite parking.
* Enhanced maternity leave.
* Cycle to work scheme.
* Priory Perks: Discounts & cashback opportunities.
* Generous "refer a friend" scheme.
* Career development opportunities, including support for CPD.
* Staff well-being services to promote a positive work-life balance.
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Why Apply Through Search Recruitment Group?
Search Recruitment Group is committed to matching exceptional talent with outstanding opportunities. When you work with us, you gain access to our expertise and a supportive team dedicated to helping you progress in your career.
Apply today to take the next step in your career as a Senior Occupational Therapist! If you want to discuss further, please reach out to wade.laws@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Position: Senior Occupational Therapist
Location: York Area, North Yorkshire | Salary: £36,453.82 | Hours: Full-Time, 37.5 Hours | Type: Permanent
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About Us
Search Recruitment Group specialises in connecting exceptional healthcare professionals with organisations dedicated to improving lives. We partner with respected providers to bring skilled candidates into impactful roles.
We are seeking a highly motivated Senior Occupational Therapist to join a specialised medium-secure healthcare facility in the York area. This is a unique opportunity for an experienced occupational therapist passionate about working with individuals with learning disabilities and neurodiversity in a therapeutic, secure environment.
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The Role
As a Senior Occupational Therapist, you will be part of a multidisciplinary team delivering specialist assessments and therapeutic interventions to detained males within the Learning Disabilities and Autism Spectrum Disorders (LD/ASD) Service Line.
Your role will include:
* Providing comprehensive occupational therapy assessments and interventions using standardised clinical tools such as the Model of Human Occupation.
* Acting as a key contributor to risk assessment and management strategies within a secure setting.
* Supervising and mentoring other occupational therapy team members, including therapy assistants, to ensure high standards of care.
* Driving service development and innovation in line with best practices.
* Acting as a role model to promote the value of occupational therapy in the therapeutic environment.
This is an excellent opportunity for a dedicated individual committed to delivering exceptional care while contributing to a secure and therapeutic environment.
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What We're Looking For
To succeed in this role, you will need:
* A degree or equivalent in Occupational Therapy and HCPC registration.
* Experience working with individuals with learning disabilities, autism, or neurodiversity.
* Strong knowledge of occupational therapy within risk assessment and risk management frameworks.
* Supervisory or leadership experience, with a collaborative and positive approach to team dynamics.
* A commitment to professional development and delivering excellence in care.
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What's on Offer
We value your expertise and hard work. The role comes with a competitive benefits package, including:
* Enhanced leave benefits, including extra leave for length of service.
* Comprehensive career development and training opportunities, with a clear pathway for progression.
* Supportive relocation packages for eligible candidates.
* Free on-site parking and supplemented meals/refreshments when on duty.
* Contributory pension scheme and payment for professional memberships.
* Employee assistance program and access to CPD funding.
* Charity donation options to support causes important to you.
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Why Join Us?
Search Recruitment Group works with forward-thinking organisations committed to investing in their teams. This role offers a chance to thrive in a supportive, innovative environment where your contributions make a meaningful difference.
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Apply Today
If this opportunity aligns with your skills and aspirations, we'd love to hear from you. Contact Search Recruitment Group for a confidential discussion or apply now to take the next step in your occupational therapy career.
If you would be interested in further details, please contact wade.laws@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Consultant Psychiatrist
Location: York Area, North Yorkshire | Salary: £180,000 | Hours: Full-Time, 37.5 Hours | Type: Permanent

About Us
Search Recruitment Group is proud to partner with leading healthcare providers to connect exceptional candidates with meaningful opportunities. We are currently seeking an experienced Consultant Psychiatrist specialising in Forensic Psychiatry or General Adult Psychiatry to work in a secure and dynamic healthcare environment in the York area.
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The Role
This exciting opportunity involves leading clinical care for a newly developed, purpose-built ward designed for female secure patients. You will manage a caseload of 12 patients with full support from an experienced team, including non-medical prescribers, residential doctors, and dedicated administrative staff.
Key Responsibilities:
* Serve as the Responsible Clinician (RC) for patients within the medium secure women's service.
* Provide leadership to the multidisciplinary team, ensuring high standards of clinical care.
* Participate in the non-residential on-call rota (1:7).
* Contribute to service development, quality improvement, and teaching opportunities within the organisation.
The Facility Offers:
* A state-of-the-art, newly refurbished environment.
* Accreditation by the National Autistic Society for excellence in neurodevelopmental and learning disability care.
* A supportive and collaborative team culture, with access to robust professional networks.
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What We're Looking For
To excel in this role, you will need:
* Full GMC registration and re validation compliance.
* CCT (or equivalent) in Forensic Psychiatry or General Adult Psychiatry.
* Experience working with women in secure services.
* Strong leadership and communication skills to engage with colleagues and stakeholders effectively.
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What's on Offer
We are committed to recognising your expertise and dedication with a comprehensive package, including:
Salary & Flexibility
* Competitive salary of £180,000.
* Flexible working arrangements tailored to caseloads (full-time equivalent caseload of 12-16 patients).
Professional Development
* Generous study leave with financial support for CPD.
* Access to mentorship, appraisal, and career progression programs.
* Opportunities to engage in quality improvement projects and teaching.
Workplace Benefits
* Private healthcare coverage.
* Company pension scheme.
* Ample free parking and administrative support.
* Dedicated office space.
* Employee Assistance Program providing 24/7 confidential emotional and practical support.
Additional Perks
* Generous annual leave entitlement, with enhancements based on tenure.
* Peer support from an experienced group of consultants within the organisation.
* Non-residential on-call responsibilities.
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Why Join Us?
This role offers the opportunity to work in a forward-thinking, innovative environment while contributing to service excellence. You'll have access to a supportive, peer-driven network and the chance to lead within a high-quality care setting.
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Apply Today
If this opportunity aligns with your skills and aspirations, contact Search Recruitment Group for a confidential discussion or submit your application today.
If you would like to discuss further, please reach out to wade.laws@search.co.uk.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Search Consultancy are recruiting for experienced Domestic Cleaning Staff to work with one of our clients within the Arran Area in a Care Home Setting for 3 to 6 Months.

Location: Arran, Scotland

Rate of Pay: £13 per hour

Job Type: Full Time Position for 3 to 6 Months.

Shift Pattern: Full Time - Flexible with Hours

About the Role: We are a recruitment agency seeking dedicated and reliable domestic cleaning staff for a care home in Arran. This role is essential in maintaining a clean, safe, and welcoming environment for the residents.

Key Responsibilities:

• Perform general cleaning duties including dusting, vacuuming, mopping, and sanitising.
• Ensure all areas of the care home are kept to a high standard of cleanliness.
• Cleaning toilets and emptying bins.

• setting up of dining room tables with crockery and cutlery as required.
• serving of teas, coffees, sandwiches and baking when required to visiting groups.
• Operating laundry equipment, as and when required, in the cleaning, drying and pressing of bedding and other ancillary domestic items.
• Follow health and safety guidelines to ensure a safe environment for residents and staff.

Requirements:

• Must have a valid PVG (Protecting Vulnerable Groups) certificate.
• Must be able to drive due to the remote location.
• Strong commitment to the role for the duration of 3 to 6 months.
• Previous experience in a similar role is essential.

Benefits:

• Accommodation provided while on shift.
• Ferry transport costs will be reimbursed.
• Competitive pay rate of £13 per hour.

If you are interested in this role then please email lauren.mcgillivray@search.co.uk or APPLY NOW!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job: Customer Contact Centre Advisor

Salary: Up to £23,000

Location: Skipton

Join Our Award-Winning Contact Centre Team!
Are you ready to be part of a team that values your development and career progression? We're looking for passionate individuals to join our award-winning contact centre.

What's In It For You?

* Hybrid & Flexible Working: We support work/life balance.
* Annual Bonus: Discretionary scheme.
* Generous Annual Leave: 25 days + bank holidays, increasing with service.
* Holiday Trading Scheme: Buy/sell additional leave days.
* Pension Contribution: Matching up to 10% per annum.
* Colleague Mortgage: Conditions apply.
* Car Scheme: Salary sacrifice for hybrid & electric cars.
* Training & Development: Commitment to your growth.
* Private Medical Insurance: For all colleagues.
* Volunteering Days: 3 paid days per annum.
* Inclusive Networks: Join our Carers and Pride Alliance groups.
* Health & Well-being Support: Including cycle to work initiative and discounted gym membership.
Training and Onboarding You'll receive 3 weeks of initial training and a 4-week transition period with our Support Specialists to ensure you have the tools needed to service our customers.

What Will You Be Doing?

* Answering customer queries and completing transactions.
* Discussing financial products and understanding customer needs.
* Recommending products and services where appropriate.
* Supporting commercial targets with our Financial Advice Team.
* Handling complaints and offering resolutions.
* Identifying and supporting customer vulnerabilities.
* Challenging processes to enhance the customer journey.
What Do We Need From You?
* Significant customer service experience.
* Ability to tailor service to customer needs.
* Strong communication skills, especially active listening.
* Resilience during busy service periods.
* Experience in meaningful customer conversations.
* Working towards policies, procedures, and targets.
* Enthusiasm for developing new skills.
* Genuine curiosity to help and support customers.

If you're adaptable, curious, and empathetic, and want to be part of a vibrant and collaborative working space, apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Painter & Decorator
Catterick
Full Time | Monday to Friday |

Rate is negotiable

Search are working in partnership with a Contractor in the Northeast who is currently looking for a painter and decorator. Must be able to carry out a high standard of painting and decorating work including finishing and snagging. This is a great opportunity for a well known contractor in the region. This job includes mainly painting and making good works with some corking and patching works. Need to have an eye for detail.


You will be responsible for; (the job duties)
* Carrying out quality painting and decorating work
* High end prep work then emulsion. Walls & ceilings
* Working independently under site management instruction

To be considered for this job you must have; (the certificates / cards)
* CSCS Blue as a minimum.
* Past experience
* References required


If this is the role for you or you'd like to discuss further then apply now.

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Site Manager - Refurb / refit experience

Middlesbrough
Night Shift
Full Time | Monday to Thursday | 48 Hours per week
Short term cover

Search Consultancy are excited to be working in partnership with a successful Contractor in the Northeast. Due to increased workload, they are seeking an additional Manager to join their team.

As Manager you will be responsible for overseeing the refit / refurb on a construction development project in Middlesbrough. You will be responsible for the following;
* Managing the programme and ensuring the works are completed on time and to the highest quality.
* Managing the site team and scope of work.
* Managing Health & Safety on site.
* Working independently whilst reporting back to the Contracts Manager on any escalated issues or problems.
* Overseeing Snagging & QA

What we're looking for:
* People who are passionate about quality and have excellent attention to detail.
* Ability to motivate and manage a site team to meet deadlines.
* Professional and able to communicate effectively.
* Experience on commercial construction projects.
* CSCS, SMSTS & First aid.

If this is the role for you or you'd like to discuss further then apply now.

Please note that only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Search are looking to recruit experienced electricians for a site in Stevenston KA20

Work will mostly involve containment and wiring

Minimum 4 weeks work

Working Hours:
8am - 5pm Monday to Thursday
8am - 12noon Friday

Competitive CIS rates

Contact Andy for more info 07917241556

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor
Location: Skipton | Full-Time, Permanent | £12 per hour
Start Date: January 2024

Are you someone who takes pride in delivering exceptional customer service? Do you enjoy problem-solving and working in a dynamic environment? If so, this could be the perfect opportunity for you!

We're looking for enthusiastic Customer Service Advisors to join an industry-leading, customer-focused organisation. This is your chance to be part of an award-winning company that genuinely values its customers and puts their needs at the heart of everything they do.

What You'll Be Doing:
As a Customer Service Advisor, you'll be the first point of contact for our customers, handling inbound calls and providing them with the support they need. Your key responsibilities will include:

Responding to customer enquiries, providing accurate and helpful information about our products and services
Offering tailored solutions to meet the individual needs of each customer
Addressing and resolving customer complaints promptly and professionally
Collaborating with colleagues across different teams to ensure a smooth customer experience
Maintaining a positive and empathetic approach in all interactions, ensuring customers feel valued and understood
What We're Looking For:
To thrive in this role, you'll need:

A passion for customer service and helping others
Strong communication skills, both over the phone and in writing
The ability to think on your feet and manage multiple tasks in a fast-paced environment
Patience, empathy, and a solutions-focused attitude
A genuine desire to go above and beyond for our customers
What You'll Get:
In return, we offer a competitive benefits package designed to reward your hard work and commitment, including:

25 days holiday per year, increasing with length of service
Flexible buy or sell holiday scheme
A generous pension scheme with employer contributions
Performance-based annual bonus
Salary sacrifice options for benefits like cars and tech
And much more to support your wellbeing and career growth!
If you're ready to be part of a forward-thinking company that values customer care and employee development, we want to hear from you. Apply today and secure your place in our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Warehouse Operator, Cumbernauld, £11.44-£12 per hour

Fancy working for one of The UK's most recognised soft drink brands?

Our client based in Westfield Industrial Estate need production operators to support with their rework operation. They are offering on-going work which means consistent work. There may even be the opportunity of a permanent position with long-term career prospects if things work out.

What to expect

In terms of shift patterns you would work Monday to Friday 8am till 4pm - day shift.

As a warehouse operative here there are various different parts of the process that you'll get involved in:

• breaking down packaged goods and repackaging in a different format / case style
• working to targets
• general production tasks
• Packing / labelling of finished pallets

What we're looking for

Ideally you'll have previous production or warehousing experience. However if you have a solid work history from different backgrounds then we would welcome your application.

If you're interested in working for a well-known brand with the opportunity of long term work then we'd love to hear from you. Apply now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking to work in an award-winning contact centre that puts its people first supporting them with their ongoing development and career progression?
…… Then Money Direct is the place to be! We have been ranked as one of the best big companies to work for!

What's In It For You?
We value work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

* Annual discretionary bonus scheme
* 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
* Holiday trading scheme allowing the ability to buy and sell additional annual leave days
* Matching employer pension contribution (up to 10% per annum)
* Colleague mortgage (conditions apply)
* Salary sacrifice scheme for hybrid & electric car
* A commitment to training and development
* Private medical insurance for all our colleagues
* 3 paid volunteering days per annum
* Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
* We care about your health and well-being - we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

Training and Onboarding
We're committed to ensuring you've the right tools to service our customers, that's why you'll go through 3 weeks of initial training with one of our expert Trainers, and a further 4-week transition period with the guidance of one of our Support Specialists.

You'll learn all about our Savings products, services, and processes. You'll participate in online learning, call listening and shadowing, alongside meeting colleagues from key teams across the business.

What Will You Be Doing?
Key role aspects:
* Answering queries from customers, completing basic transactions and amendments to customers savings products
* Having positive conversations about varying financial products
* Being genuinely curious and using open ended questions to understand what is important to customers and their plans for their money and their future
* Identifying and recommending products and services, such as financial planning, retirement and savings interest rates that could benefit a customer and their unique situation - where appropriate
* Liaising and working with our Financial Advice Team to support commercial targets
* An ability to work in a fast-paced environment whilst remaining resilient during busy service periods and financial events such as ISA Season and Tax Year End
* Being the first point of contact to help support our customers with their complaints through investigation and potential offers of resolution
* Identifying and supporting our customers with their vulnerabilities through genuine and empathetic conversation, offering our support through mindfulness and bespoke changes to services
* Modelling our behaviours of Be curious and Be brave, by challenging current processes and ways of working, driving continuous improvement to enhance the customer journey and experience
Your conversations will be measured on service level agreements, customer experience, outcome, and potential commercial opportunities, whilst delivering an excellent customer experience.

What Do We Need From You?
Our colleagues come from all walks of life and so do our customers. You'll need to be adaptable, curious, and empathetic, be able to think on your feet and build great rapport.

We're looking for people with:
* Significant customer service experience, either face to face or telephony
* Experience in tailoring service to customers with different needs and requirements
* Strong communication skills, in particular active listening and ability to apply effective questioning
* The ability to remain resilient during busy service periods, maintaining high levels of customer service
* Experience in holding meaningful conversations with customers
* Experience in working towards policies and procedures, standards, service level agreements, or targets
* Enthusiasm to develop in role capabilities and new skills
* A desire and genuine curiosity to help and support our customers, providing positive experiences and outcomes

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Warehouse FLT Driver (Temp) - Day & Back Shifts Available
Location: Eurocentral
Salary: Competitive Salary

We are currently recruiting Warehouse Operatives for our client, a leading company in the building industry. This is a fantastic opportunity to join a growing team on a temporary basis, with the potential to secure a permanent position!
As a Warehouse Operative, you'll play a key role in picking, packing, and loading goods with a focus on accuracy and efficiency. If you have a valid counterbalance forklift license and enjoy a hands-on role, we'd love to hear from you!


Key Responsibilities:


* Accurately pick and pack orders
* Load and unload goods safely
* Operate a counterbalance FLT
* Maintain a clean, organise, and safe working environment
* Follow all health and safety procedures

What We're Looking For:
* Valid FLT counterbalance license (essential)
* Strong attention to detail and accuracy
* Enthusiastic, hardworking, and reliable
* Previous warehouse experience
* Ability to work effectively in both day and back shifts

What We Offer:
* Competitive pay rates
* Opportunity for permanent employment
* Supportive and friendly team environment


If you're looking for a hands-on role with the potential for long-term career growth, apply today for the chance to work for our client!

To Apply:
Please send your CV or get in touch directly to apply! Email: David.sexton@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Carer
Role: Care Assistant
Salary: up to £16ph
Location: Motherwell

Search Consultancy is seeking an experienced Care Assistants to join Search as agency workers. You can gain experience, have flexibility, competitive rates, holiday money and potential permanent opportunities.


Please apply if you have the following;
* 6 months paid Support and care experience
* Skills in communicating with tact and sensitivity
* You have the ability to remain calm under pressure and cope with challenging behaviour.


Perks:
* Career progression
* Training
* Svq free
* Holidays
* Flexible rota for weekends off.
* Company has been well established for over 25 years.

Please get in touch today to discuss this opportunity further!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.