Total 8 job vacancies by SAPI

SAPI builds, tailors, funds and manages custom financing products. We offer an all-encompassing API for all business credit products. Our mission is to provide liquidity for the global payment ecosystem. Join us!

We are seeking a proactive and highly qualified Finance Manager to join our team at SAPI. In this role, you will oversee all financial operations, including budgeting, forecasting, and financial analysis, while ensuring accuracy and compliance with regulations. The ideal candidate will bring a strong background in finance, exceptional problem-solving skills, and the ability to provide strategic financial insights to support business growth. Your leadership will be key in optimising financial performance, managing cash flow, and contributing to the long-term success of the company.

About the Role

• Maintain Financial Records: Oversee the day-to-day management of financial transactions, ensuring accurate and timely posting in the general ledger.
• Account Reconciliation: Regularly reconcile bank accounts, accounts payable, accounts receivable, and other balance sheet accounts.
• Financial Statements: Prepare and present monthly, quarterly, and annual financial statements in line with internal and statutory requirements.
• Tax Compliance: Ensure compliance with local tax laws, including preparing and filing VAT, corporate tax, and other necessary filings.
• Audit Support: Assist in preparing for annual audits and liaise with external auditors to ensure smooth audit processes.
• Financial Reporting: Produce accurate financial reports to monitor business performance and support decision-making.
• Process Improvement: Continuously improve accounting processes and systems to enhance accuracy and efficiency.

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Professional Certification (good to have): ACA / CMA / ACCA / VACPA
• Experience: Mid to senior-level experience in managing financial operations, preferably in fintech or a related industry.
• Technical Skills: Proficiency in Excel and Xero is a must.

• Transparent salary structure and progression, with annual consideration for pay rise.

• Hybrid - 1 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home and our core working are 2pm to 8pm Vietnam Time (8am to 3pm UK time)
• 20 days annual leave - plus UK bank holidays
• Full access to LinkedIn Learning - we believe a culture of learning is paramount to success, so you can benefit from more than 100,000 courses on a variety of topics to nurture your growth.
• Full access to Calm - your well-being and overall mental health are of utmost importance to us, so we are keen to ensure you feel supported in this regard.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI builds, tailors, funds and manages custom financing products. We offer an all-encompassing API for all business credit products. Our mission is to provide liquidity for the global payment ecosystem. If you are a creative and detail-oriented designer looking to bring your expertise to a fintech innovator, we’d love to hear from you!

About the Role

We are seeking a commercially minded Graphic Designer with experience working on diverse projects across various departments. The ideal candidate is adaptable, able to collaborate with multiple stakeholders, and can deliver creative solutions that align with business goals. Strong attention to detail and confidence in managing various design tasks in a fast-paced environment are key to success in this role.

Key Responsibilities:

• Design visual content for SAPI’s marketing materials, including presentations, brochures, social media assets, website graphics, and event materials.
• Collaborate with the sales and product teams, as well as marketing consultants and company senior managers to develop and maintain a cohesive visual identity across all digital and print platforms.
• Create infographics, data visualisations, and other forms of visual content that simplify and communicate complex concepts related to our liquidity products and services.
• Work closely with the product team to develop design elements or frameworks that align with the SAPI brand and enhance user experience.
• Ensure all designs align with SAPI’s brand guidelines and contribute to refining and updating these guidelines as necessary.
• Prepare artwork and designs for both digital and print platforms, ensuring high-quality output across different formats.
• Stay up-to-date with industry trends and design software to bring innovative ideas to the table.
• Collaborate with external marketers, vendors and agencies when necessary to manage outsourced design work.

• A bachelor’s degree in graphic design, visual communication, marketing or a related field
• Minimum 3 years of experience in graphic design, preferably within fintech, tech, or B2B environments.
• Proficiency in design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, and other relevant tools.
• Strong portfolio demonstrating a keen eye for design, creativity, and consistency in branding.
• Experience in UI/UX design is a plus, but not required.
• Excellent communication skills and ability to collaborate across different teams.
• Fluent in English, both written and spoken.

• Transparent salary structure and progression, with annual consideration for pay rise.

• Hybrid - 1 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home and our core working are 2pm to 8pm Vietnam Time (8am to 3pm UK time)
• 20 days annual leave - plus UK bank holidays
• Full access to LinkedIn Learning - we believe a culture of learning is paramount to success, so you can benefit from more than 100,000 courses on a variety of topics to nurture your growth.
• Full access to Calm - your well-being and overall mental health are of utmost importance to us, so we are keen to ensure you feel supported in this regard.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI builds, tailors, funds and manages custom financing products. We offer an all-encompassing API for all business credit products. Our mission is to provide liquidity for the global payment ecosystem. Join us!

About the Role

UP to 1,000 USD per month

We are seeking a highly organised and proactive Executive Assistantto support Mai, our CEO, and Alexis, our Co-founder. In this role, you will be responsible for managing day-to-day administrative tasks, ensuring smooth communication, and assisting with various executive functions. Your support will be crucial to their productivity and overall success.

• Key Responsibilities:
• Calendar Management: Coordinate and manage schedules, meetings, and appointments for Mai and Alexis, ensuring their time is used efficiently.
• Communication: Act as the primary point of contact for internal and external communications on behalf of the executives, including emails, calls, and correspondence.
• Travel Arrangements: Organise and book travel plans, including flights, accommodations, and itineraries for business trips.
• Meeting Preparation: Prepare agendas, take meeting minutes, and assist in preparing presentations such as quarterly reviews and shareholder updates or reports as needed.
• Task Prioritisation: Help the executives prioritise tasks and projects, ensuring deadlines are met and objectives are clear.
• Project Coordination: Assist with various projects, track progress, and ensure timely execution by liaising with different teams.
• Confidentiality: Handle sensitive information with discretion and maintain a high level of professionalism at all times

• Previous experience as an Executive Assistant or in a similar administrative role within an agile work environment, scaling organisation.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills in English
• Ability to manage multiple tasks and prioritise effectively and communicate this.
• Proficient in using Microsoft Office, slack, G-suite and other productivity tools.
• Ability to work independently and handle confidential information.
• Strong interpersonal skills and the ability to build relationships with team members and external partners.

• Transparent salary structure and progression, with annual consideration for pay rise.

• Hybrid - 1 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home and our core working are 3pm to 8pm Vietnam Time (8am to 3pm UK time)
• 20 days annual leave - plus UK bank holidays
• Full access to LinkedIn Learning - we believe a culture of learning is paramount to success, so you can benefit from more than 100,000 courses on a variety of topics to nurture your growth.
• Full access to Calm - your well-being and overall mental health are of utmost importance to us, so we are keen to ensure you feel supported in this regard.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI builds, tailors, funds and manages custom financing products. We offer an all-encompassing API for all business credit products. Our mission is to provide liquidity for the global payment ecosystem. Join us!

About the Role

UP to 1,000 USD per month

We are seeking a Customer Success Specialist with an who is passionate about helping clients achieve their goals. As a Customer Success Specialist, you will be responsible for building and maintaining strong relationships with our customers. Your responsibilities include:

• Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and understanding of our product.
• Training and Support: Provide training and support to customers, assisting them in maximizing the value they get from our product.
• Relationship Management: Build and nurture long-term relationships with customers, understanding their needs, and identifying opportunities for growth and increased product adoption.
• Issue Resolution: Address customer inquiries, troubleshoot issues, and escalate to the appropriate teams when necessary.
• Customer Feedback: Gather customer feedback and insights, and communicate them to the relevant teams for product improvement.

• Collaborate with customer success agents to expedite ticket resolutions and handle English calls, utilizing business English proficiency.
• Utilize Intercom for borrower and broker communication within a fintech lending setting, demonstrating tech-savvy abilities with training, and incorporating Jira for enhanced efficiency.
• Employ exceptional attention to detail in data entry and application processing, managing paperwork efficiently.
• Demonstrate excellent verbal and written communication for client-facing and internal interactions.
• Manage multiple tasks efficiently, showcasing multitasking abilities.
• Provide exceptional customer service with a customer-centric approach.
• Foster positive relationships with colleagues and cross-functional teams.
• Maintain availability for late-hour collaboration with the UK team.
• Based in Hanoi, Vietnam.

• Transparent salary structure and progression, with annual consideration for pay rise.
• Hybrid - 3 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home and our core working are 3pm to 8pm Vietnam Time (8am to 3pm UK time)
• 20 days annual leave - plus UK bank holidays
• Full access to LinkedIn Learning - we believe a culture of learning is paramount to success, so you can benefit from more than 100,000 courses on a variety of topics to nurture your growth.
• Full access to Calm - your well-being and overall mental health are of utmost importance to us, so we are keen to ensure you feel supported in this regard.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI builds, tailors, funds and manages custom financing products. We offer an all-encompassing API for all business credit products. Our mission is to provide liquidity for the global payment ecosystem. Join us!

About the Role

Salary: USD 1,000 per month

We are looking for driven and detail-oriented Operations Specialist, who will play a key role in delivering exceptional services to our Partners and Customers. Your responsibilities include:

A. Client Relations:

• For our Customer: Act as a dedicated service specialist, managing borrower relations and ensuring a smooth, positive experience through effective communication and top-tier customer service.
• For our Partners: Provide comprehensive support, from operational guidance to technical assistance, enhancing partners' understanding and execution of our lending operations.

B. Product Operations

You will handle the borrowers’ applications, which will include:

• Application Processing: Review customer information during application, communicate for additional details, and prepare preliminary evaluations for the Underwriting team.
• Data Management: Ensure accurate and thorough data entry and maintenance in our systems.
• Reporting: Prepare and maintain precise reports on our product and customer status, repayments, and other key metrics as requested by our management.
• Process Enhancement: Innovate and optimise processes for improved efficiency and customer experience.

• Bachelor's degree or equivalent experience.
• Business proficiency in English.
• Tech-savvy: Comfortable navigating and using new software tools. Training will be provided upon joining the company.
• Attention to Detail: Exceptional eye for detail, ensuring accuracy in data entry and application processing. Willing to work with a large volume of paperwork and documentation.
• Communication Skills: Excellent verbal and written communication skills in both client-facing and internal interactions.
• Multitasking: Ability to manage multiple tasks simultaneously while maintaining a high level of efficiency and organisation.
• Customer-Centric: A strong commitment to providing exceptional customer service and support to clients.
• Adaptability: Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Team Player: Collaborative approach to work, fostering positive relationships with colleagues and cross-functional teams.
• The candidate must be based in Hanoi, Vietnam.

• Transparent salary structure and progression, with annual consideration for pay rise.
• Hybrid - 2 days per week in our Hanoi office - we trust you, and we're sure you'll do great work from home.
• 20 days annual leave.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• Courses and training opportunities to enhance your professional development within your role - full access to Linkedin Learning platform.
• Full access to Calm - we are keen for you to feel supported in terms of your emotional wellbeing
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI (sapi.com) is a London-based financial technology company (FinTech) focused on creating the lending infrastructure for the web. We provide innovative lending solutions to businesses through our advanced technology platform. Our mission is to help small businesses thrive. SAPI is backed by prominent investors, including unicorn founder-turn-investors and top venture funds in the UK and Europe. Our headquarters is based in London, and we are currently looking to expand our office in Vietnam. Join us!

About the Role Salary:

UP to 1,300 USD per month

We are looking for a driven and detail-oriented Operations Specialist to play a key role in delivering exceptional services to our partners and customers. Your responsibilities include client relations and product operations. Client Relations: - Act as a dedicated service specialist, managing borrower relations and ensuring a smooth, positive experience through effective communication and top-tier customer service. - Provide comprehensive support to our partners, from operational guidance to technical assistance, enhancing their understanding and execution of our lending operations. Product Operations: - Handle borrowers' applications, including application processing, data management, reporting, and process enhancement to improve efficiency and customer experience.

• Proficiency in English for business purposes
• Tech-savvy: Comfortable with utilizing and adapting to new software tools; training provided upon joining
• Attention to detail: Exceptional accuracy in data entry and application processing; comfortable handling large volumes of paperwork and documentation
• Communication skills: Excellent verbal and written communication for both client-facing and internal interactions
• Multitasking: Ability to manage multiple tasks simultaneously with high efficiency and organization
• Customer-centric: Strong dedication to providing exceptional customer service and support
• Adaptability: Flourishes with minimal guidance, proactive, and adept at handling uncertainty
• Team player: Collaborative approach to work, fostering positive relationships with colleagues and cross-functional teams
• Availability for late-hour collaboration with the UK team
• Must be based in Hanoi, Vietnam

• Transparent salary structure and progression, with annual consideration for pay rise.
• Hybrid - 1 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home.
• 20 days annual leave.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• Courses and training opportunities to enhance your professional development within your role.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI (sapi.com) is a London-based financial technology company (FinTech) focused on creating the lending infrastructure for the web. We provide innovative lending solutions to businesses through our advanced technology platform. Our mission is to help small businesses thrive.

SAPI is backed by prominent investors, including unicorn founder-turn-investors and top venture funds in the UK and Europe. Our headquarters is based in London, and we are currently looking to expand our team. Join us!

About the Role

UP to 1,000 USD per month

We are seeking a Customer Success Specialist with an who is passionate about helping clients achieve their goals. As a Customer Success Specialist, you will be responsible for building and maintaining strong relationships with our customers. Your responsibilities include:

• Onboarding: Guide new customers through the onboarding process, ensuring a smooth transition and understanding of our product.
• Training and Support: Provide training and support to customers, assisting them in maximizing the value they get from our product.
• Relationship Management: Build and nurture long-term relationships with customers, understanding their needs, and identifying opportunities for growth and increased product adoption.
• Issue Resolution: Address customer inquiries, troubleshoot issues, and escalate to the appropriate teams when necessary.
• Customer Feedback: Gather customer feedback and insights, and communicate them to the relevant teams for product improvement.

• Collaborate with customer success agents to expedite ticket resolutions and handle English calls, utilizing business English proficiency.
• Utilize Intercom for borrower and broker communication within a fintech lending setting, demonstrating tech-savvy abilities with training, and incorporating Jira for enhanced efficiency.
• Employ exceptional attention to detail in data entry and application processing, managing paperwork efficiently.
• Demonstrate excellent verbal and written communication for client-facing and internal interactions.
• Manage multiple tasks efficiently, showcasing multitasking abilities.
• Provide exceptional customer service with a customer-centric approach.
• Foster positive relationships with colleagues and cross-functional teams.
• Maintain availability for late-hour collaboration with the UK team.
• Based in Hanoi, Vietnam.

• Transparent salary structure and progression, with annual consideration for pay rise.
• Hybrid - 1 day per week in our Hanoi office - we trust you, and we're sure you'll do great work from home.
• 20 days annual leave.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.

SAPI (sapi.com) is a London-based financial technology company (FinTech) focused on creating the lending infrastructure for the web. We provide innovative lending solutions to businesses through our advanced technology platform. Our mission is to help small businesses thrive.

SAPI is backed by prominent investors, including unicorn founder-turn-investors and top venture funds in the UK and Europe. Our headquarters is based in London, and we are currently looking to expand our office in Vietnam. Join us!

About the Role

Salary: USD 1,000+ PM

We are looking for driven and detail-oriented Operations Specialist, who will play a key role in delivering exceptional services to our Partners and Customers. Your responsibilities include:

A. Client Relations:

• For our Customer: Act as a dedicated service specialist, managing borrower relations and ensuring a smooth, positive experience through effective communication and top-tier customer service.
• For our Partners: Provide comprehensive support, from operational guidance to technical assistance, enhancing partners' understanding and execution of our lending operations.

B. Product Operations

You will handle the borrowers’ applications, which will include:

• Application Processing: Review customer information during application, communicate for additional details, and prepare preliminary evaluations for the Underwriting team.
• Data Management: Ensure accurate and thorough data entry and maintenance in our systems.
• Reporting: Prepare and maintain precise reports on our product and customer status, repayments, and other key metrics as requested by our management.
• Process Enhancement: Innovate and optimise processes for improved efficiency and customer experience.

• Bachelor's degree.
• Business proficiency in English.
• Tech-savvy: Comfortable navigating and using new software tools. Training will be provided upon joining the company.
• Attention to Detail: Exceptional eye for detail, ensuring accuracy in data entry and application processing. Willing to work with a large volume of paperwork and documentation.
• Communication Skills: Excellent verbal and written communication skills in both client-facing and internal interactions.
• Multitasking: Ability to manage multiple tasks simultaneously while maintaining a high level of efficiency and organisation.
• Customer-Centric: A strong commitment to providing exceptional customer service and support to clients.
• Adaptability: Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Team Player: Collaborative approach to work, fostering positive relationships with colleagues and cross-functional teams.
• Willingness to work late hours for collaboration with our UK team.
• The candidate must be based in Hanoi, Vietnam.

• Attractive salary package.
• Transparent salary structure and progression, with annual consideration for pay rise.
• Hybrid - 2 days per week in our Hanoi office - we trust you, and we're sure you'll do great work from home.
• 20 days annual leave.
• 6 weeks of remote work throughout the year - feel free to travel, visit friends or family you might have abroad or simply recharge by working from home during this time.
• Courses and training opportunities to enhance your professional development within your role.
• An international working environment: Our employees come from around the world, collaborating and communicating in English as our primary language.