Total 942 Others finance banking insurance job vacancies in Indonesia

Job Roles and Descriptions

• Participate in the testing and implementation of system-related initiatives and enhancements.
• Manage and address first-line customer issues, complaints, and inquiries within the stipulated service level agreement (SLA) timelines.
• Collaborate closely with the operations team on manual processing and adjustments of transactions.
• Initiate process and customer journey improvements for Unsecured Loan products.
• Propose and execute campaigns for unsecured loans products and services.
• Draft marketing content, terms & conditions, and messaging related to Unsecured Loan products.
• Work closely with the tech team to identify system-related issues and explore solutions.
• Support regular reporting, ad hoc tasks, and administrative matters.
• Collaborate with support units to study and analyze data related to UL products.

Required Experience

• Bachelor’s degree or equivalent.
• Preferably 2 years of experience in consumer banking or a related industry.
• Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
• Self-driven and able to work independently under tight timelines.
• Strong communication skills with the ability to collaborate effectively as a team player.
• Well-versed in Microsoft Office productivity applications.
• Capable of managing and working with multiple stakeholders.
• Willingness to work overtime during system testing and implementation phases.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Scope: Project Manager (6 month contract / banking)

• Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
• Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role Responsibilities

1. Develop and Implement Custom Solutions

• Design, develop, and deploy customized Power Apps solutions to replace existing InfoPath forms, ensuring alignment with business requirements and seamless integration with SharePoint.
• Implement Power Automate workflows to automate processes across Power Apps and SharePoint, enhancing efficiency and user experience.

2. Automate Workflows and Business Processes

• Design and develop automated workflows using Power Automate to streamline approval processes, notifications, and other business tasks.
• Optimize and troubleshoot existing workflows to improve performance and ensure reliability, minimizing manual intervention.

3. Collaborate with Stakeholders to Gather Requirements

• Engage with business and technical stakeholders to understand current workflows, gather detailed requirements, and propose solutions that leverage Power Apps and Power Automate.
• Translate complex business needs into technical requirements and provide recommendations.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Devops Engineer (Banking / Contract)

Responsibilities:

• Design, build, and manage secure, scalable, and efficient cloud-based systems on Google Cloud Platform (GCP).
• Develop and deploy cloud-native applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, and Cloud Storage.
• Migrate on-premises infrastructure to GCP, ensuring minimal downtime and optimal resource utilization.
• Ensure compliance with security and regulatory requirements, implementing Identity and Access Management (IAM) and other security measures.
• Collaborate with cross-functional teams to identify business requirements and develop technical solutions.
• Optimize system performance, monitoring, and logging using GCP tools like Stackdriver and Cloud Monitoring.
• Stay up-to-date with GCP innovations and best practices, applying expertise to continuously improve cloud architecture.

Requirements:

• Google Cloud Certified - Professional Cloud Developer or Cloud Architect certification.
• 2+ years of experience in cloud computing, preferably with GCP.
• Strong understanding of cloud architecture, migration, and deployment.
• Proficiency in programming languages like Java, Python, or C++.
• Experience with agile development methodologies and version control systems like Git.
• Excellent problem-solving skills and attention to detail.

Nice to Have:

• Experience with other cloud platforms (AWS, GCP) or on-premises infrastructure.
• Knowledge of DevOps practices and tools like Jenkins, Docker, or Kubernetes.
• Familiarity with machine learning and data analytics concepts.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role: Automation Tester (Banking / 6 month contract)

Key Accountabilities:

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for the assigned projects relating to the digital platform’s user acceptance testing.
• Able to write test cases in JBehave for agile projects.
• Expert in using testing tools such as JIRA, Confluence, etc., to execute and maintain project status.
• Knowledge of web and mobile application testing in the banking domain, with good time management and keen eye for details to ensure quality and timely output.
• Detect, report, and track defects in the application tools and with various stakeholders to ensure proper closure of issues.
• Analyse BDD/User stories from the PO, review, and come up with high-level test scenarios to meet user requirements.
• Execute the assigned manual or automation testing, log defects, and follow up on defects to ensure timely closure. Generate reports of testing, prepare training slides for touchpoints, and required update to delivery.
• Expected to be an expert in the banking domain and able to write test plan and testing summary documents. To write and execute end-to-end test scenarios with detailed steps as per requirements either via manual or automation testing.
• Actively participate and collaborate in project meetings and discussions, keen attention to details and time management to ensure quality and timely output of the project assigned.
• Develop maintainable automated checks in collaboration with our development teams.
• Collaborate with all stakeholders proactively to complete the job assigned from clarification to issue closure.
• Good with documentation as constant updates to project changes will need to be updated timely.

Required Experience:

• At least 2 years of working experience(s) preferably in Web and Mobile Banking solutions, excellent technical programming skills with familiarity with the various programming languages.
• Strong knowledge of Appium, Selenium, JUNIT.
• Strong coding knowledge in Java, Objective-C, JavaScript, or similar.
• Good experience in developing complex SQL queries.
• Knowledge of SOAP UI and web service testing is a plus.
• Knowledge of basic UNIX Commands and the ability to work with the Linux flavor.
• GIT commands and their usage.
• Experience with at least one of the following technologies: Cucumber, Appium, Selenium, XCode UI Automation, Espresso, (mobile testing tools and frameworks).
• Experience with basic UNIX commands and working knowledge of LINUX flavor.
• Hands-on experience with tools like SOAP UI, REST API.
• Possess working knowledge of Bitbucket etc. (Anything apart from Bitbucket is good to have).
• Keen focus on quality output in software development in the user acceptance stage.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database

Requirements

• GCE ‘O’ level
• Prior experience in telemarketing or sales function and/or the financial services sector preferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role: Test Analyst (Banking / 6 month contract)

Job Duties & Responsibilities

• Design, develop, execute, and maintain test scenarios and detailed end-to-end test cases for assigned projects related to the digital platform’s user acceptance testing
• Write test cases in JBehave for agile projects
• Expert in using testing tools such as JIRA and Confluence to execute and maintain project status
• Knowledge of web and mobile application testing in the banking domain:Good time management
  Keen eye for details to ensure quality and timely output
  
• Detect, report, and track defects in application tools and with various stakeholders to ensure proper closure of issues
• Collaborate proactively with all stakeholders to complete job assigned from clarification to issue closure
• Good with documentation to update project changes timely

Required Experience

• Minimum 1 year of experience in web and mobile application testing in the banking industry is preferred
• Strong analytic skills to process complex requirements and develop end-to-end scenarios and test cases
• Familiar with Agile and Waterfall methodologies:Understand the life cycle of testing in both automated and manual testing
  
• Experience in running or being part of an agile project team in the banking industry:Hands-on experience with JBehave
  
• Understanding Java and VB Scripting is an advantage:For automation QA role, hands-on usage of Selenium or Appium is a must
  
• Experience with quality assurance processes and JIRA is required
• Good stakeholder engagement skills with strong verbal and written communication:Collaborate closely across multiple teams during project execution
  
• Good team player with strong organizational skills:Ability to work independently with minimum guidance
  

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Salary: Up to $7000

Duration: 3 months contract to Perm

Location: Penjuru Road

Working Hours: Mon to Fri, 9am to 5.30pm

Job Summary:

• The Head of Finance / Finance Manager will lead and manage the finance function within the organization. The role is responsible for the overall financial health of the business, providing strategic financial, managing financial operations, ensuring compliance with financial regulations, and advising senior management on financial matters.

Responsibilities:

• Financial Reporting: Prepare and present monthly, quarterly, and annual financial statements. Ensure that all reports are accurate and completed on time.
• Budgeting & Forecasting: Assist in the preparation and monitoring of the company’s budget. Track and analyze variances between actual performance and forecasts, providing explanations and recommendations for improvement.
• Cash Flow Management: Manage day-to-day cash flow, including monitoring accounts receivable and accounts payable. Prepare cash flow projections and assist with liquidity planning.
• Cost Control & Analysis: Review entire group’s expenditures and identify opportunities for cost savings and operational efficiencies. Analyze departmental budgets to ensure adherence to financial plans.
• Compliance & Tax: Ensure compliance with financial regulations and reporting standards (e.g., VAT, GAAP, tax filings). Coordinate with external auditors for year-end audits and tax filings.
• Financial Planning & Analysis: Conduct financial analysis to support key business decisions, including profitability analysis, investment evaluations, and capital expenditure proposals.
• Internal Controls & Process Improvement: Develop and implement effective internal controls to safeguard the company’s financial assets. Continuously assess and improve financial processes for greater efficiency and accuracy.
• Team Collaboration: Work closely with other departments to provide financial insights and support business initiatives. Ensure alignment between finance and other functions, such as operations, sales, and HR.
• Compliance : Review/prepare annual tax computation, quarterly GST, audit accounts, AGM, and XBRL.
• Ad Hoc : Other tasks as the need arises.

Requirements:

•  Bachelor’s degree in Finance, relevant professional certification (e.g. ACCA, CPA) preferred.
•  4-6 years of experience in finance or accounting, with a strong understanding of financial statements, analysis, and reporting.
•  Proficient in Microsoft Excel and financial software (e.g., SAGE 300).
•  Knowledge of accounting principles, tax laws, and financial regulations.
•  Strong analytical and problem-solving skills.
•  Excellent attention to detail and organizational skills.
•  Ability to work independently, manage priorities, and meet deadlines.
•  Strong communication skills and the ability to collaborate with cross-functional teams.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

Our client is one of the leader in the banking industry, they are seeking for test manager that is able to lead a small team of tester, planning test scripts, strategies and managing external vendor

Location: Downtown

1 Year Contract

Salary up to $6500

Product Owner role

1. Work with product owners to document user stories for system enhancement changes.

2. Review, groom user stories.

3. Document acceptance criteria for user stories for product owners sign-off.

4. Participate in workshops / discussions and review BSD.

Test Manager role

1. Assist product owner / UAT lead to prepare Test Strategy and Test Plan.

2. Identify potential issues and risks and gap.

3. Assist UAT lead to run testing kick-off and regular cadence meeting.

4. Review test scenarios and cases with key product owners to meet requirements and expectations.

5. Document acceptance criteria for product owners sign-off.

6. Coordinating with upstream/downstream teams to facilitate testing.

7. Actively manage UAT progress and issues within project timelines and to update business team and key stakeholders. Create, maintain and facilitate UAT status using JIRA dashboard for status updating.

8. Maintain JIRA dashboard during testing execution and ensure traceability among test case, user story, and defects.

9. Liaise with technology teams on system solutions, UAT delivery timeline, UAT environment readiness and test data creation.

10. Defect Management

a) Actively track UAT defect pool to ensure timely closure.

b) Analyse and summarize outstanding defects on a need basis.

c) Productively drive daily defect triage meeting for proper defect assessment and final resolution or fixes.

11. Reporting - Daily reporting to ensure UAT progression is on track, summarize includes.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at dataprotection@persolkelly.com. Please feel free to contact us if you have any queries.

About the Role

We are seeking a motivated and detail-oriented Junior Test Engineer to join our team. In this role, you will be responsible for ensuring the quality and reliability of our operations system through testing and continuous improvement. If you are passionate about quality assurance, have an eye for detail, and are eager to grow in the field of software testing, we would love to hear from you!

Objectives of this Role

1. Ensure the highest quality of our operations system by developing and executing tests to detect and report any errors in the product.
2. Develop suitable testing plans and frameworks that align with our customers' needs.
3. Coordinate with various functions and teams to incorporate necessary product changes.

Responsibilities

1. Write test cases, prepare and create test data, execute, and retest test cases.
2. Leverage in-house GenAI for test case creation and enrichment.
3. Ensure test runs and results are completed within the given time frame.
4. Develop and execute test plans to validate software functionality against requirements and specifications.
5. Identify, report, and track software defects and issues.
6. Perform functional, performance, security, and regression testing of software products.
7. Report test results and defects to the development team and other stakeholders, and work on their resolution.
8. Provide suggestions and feedback to improve the quality of the software development process across teams.
9. Stay updated with the latest testing tools, techniques, and methodologies.
10. Collaborate with the Testing Centre of Excellence (COE) to enhance testing processes and standardize testing practices across operations.

Required Skills and Qualifications

1. Degree or diploma in computer science, engineering, or similar technical certifications.
2. 1-3 years of experience in testing, quality assurance, or similar roles.
3. Excellent problem-solving skills, an analytical mindset, and strong communication skills.

Preferred Skills and Qualifications

1. Proficiency in testing tools such as JIRA, Selenium, Appium, and other testing frameworks.
2. Certifications such as ISTQB (International Software Testing Qualifications Board) and CSTE (Certified Software Tester).

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Business Function

Treasury & Markets (T&M) provides total solutions to serve clients' hedging and investment needs with a regional emphasis. We have a strong record in providing innovative wealth management solutions to individual investors. We are a leader in SGD and regional products with excellent customer-driven research capabilities and cutting-edge risk management technology and systems. Extends a broad range of capabilities in foreign exchange and derivatives, money market and securities trading, to corporations and financial institutions. Trades in a comprehensive product range, including foreign exchange, as well as interest rates and derivatives.

Responsibilities

• Develop, execute, and close project plans, revising as necessary to meet changing needs and requirements.
• Drive project scoping and initiation documents, business cases, and business requirements documents.
• Manage project teams, sponsors, and stakeholders across business and technology functions from Front, Middle, and Back Office.
• Work across business and technology lines to define, analyze, and lead improvements to business processes and procedures in line with best practices, regulatory and legal compliance.
• Manage project resources, budgets, scope, risks, schedules, progress, performance, deliverables, issues, escalations, and conflicts.
• Engage teams and stakeholders throughout all stages of projects (e.g., facilitating requirements gathering workshops, design specifications, identifying target operating models, user training needs, managing UAT, dress rehearsals, parallel runs, and Go-Live rollouts).
• Produce and maintain key project documentation throughout the project lifecycle (e.g., plans, status reports, and issue and risk logs).
• Prepare accurate and detailed project reports and presentations to update senior management on milestones and statuses.
• Effectively apply project management methodologies and enforce the bank’s project standards.
• Perform post-implementation reviews.

Requirements

• University graduate with a major in Business Management, Information Systems/Technology, or Finance from a recognized university.
• At least five years of experience managing large-scale, end-to-end projects in a global financial institution, responsible for all project aspects (managing users, technology partners, senior stakeholders, and external service providers).
• Certification in project management and/or Agile methodologies (Product Owner or Scrum Master) is advantageous.
• Strong influencing and negotiation skills with excellent interpersonal and communication abilities, including verbal, written, and presentation skills.
• Results-oriented, capable of engaging with multiple initiatives simultaneously and meeting deadlines.
• Ability to work independently to gather requirements, prepare project plans, and communicate with stakeholders.
• Self-starter with the tenacity to succeed and collaborate with people of diverse cultures across the region.
• Willing to challenge the status quo to drive better outcomes.
• Proficiency in standard office applications such as MS Office (Word, PowerPoint, Excel).
• Knowledge of Treasury and/or Wholesale banking.
• Familiarity with Murex systems, particularly implementation or upgrade experience.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Provide quotations and other requests relating to Motor insurance or our clients and partners
• Liaise with insurers’ underwriting, processing, service and support team for quotations, referrals, appeals
• Attend to Salesforce Leads and queries promptly
• Preparation of documents relating to transacted business
• Attend to customers' and partners' insurance-related queries
• May be involved in projects to improve the quotation process through digitalisation
• Responsible for business growth and retention for continuity

Requirements:

• About 2 years of motor insurance experience
• BCP/PGI will be a plus
• Min. Diploma in Business Administration or equivalent
• Responsible and takes ownership
• Good analytical, communication and time management skills
• Proficiency in MS Office and CRM software (Salesforce)

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Summary:

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Wealth Planning Manager (Insurance / Banking products)

Responsibilities

• Attending to customers and provide financial advice.
• Plan out and manage investment policies to achieve clients' financial goals.
• Maintain and develop long-lasting relationships with both existing and potential customers.
• Capitalise on sales opportunities via customer events, financial reviews and branch engagement activities.
• Increase client base by proactively reaching out to leads from database and setting up appointments with potential clients.
• Conclude sales through referrals from colleagues.
• Attend to enquiries from walk-in customers.

Benefits and Prospect

• Basic salary + high commisions
• Structured training and on-the-job training to help you develop the skillsets you need for a career in financial planning and wealth management.
• Hybrid arrangements - flexible work
• Medical benefits
• Internal mobility options

Requirements:

• Bachelor's degree from a recognized university or a diploma from a local polytechnic
• Interested in financial planning or wealth management.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Responsibilities:

Claims Service

• Work within local and regional on operating processe and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.
• Good analytical skills with strong attention to detail, able to monitor workflow, quality and adjust procedures as necessary.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring.
• Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements:

• GCE “O” Level and Diploma / Professional certificates in the relevant discipline
• Preferably with at least 1-2 years of relevant experience in Home insurance claims
• Knowledge in Home Insurance and A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Excellent customer service.
• Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The primary objective of this position is to handle fast track claims for Home Insurance, administrative matters, tasks and reports pertaining to claims, data entry, attend to claimants and claims-related enquiries.

This position is accountable for the following: -

• Claims Service
• Claims Quality
• Claims Reporting

Claims Service

• Work within local and regional on operating processes and claim handling procedures to ensure that quality claim service is rendered to all customers in accordance with Claims Philosophy.
• Attend to claim enquiries and feedback, maintain positive relationship with all customers, brokers, service providers etc,
• Use external resources in accordance with the guidelines and philosophies. This includes the engagement of appropriate service providers where required and management of such providers and cases towards the timely and effective resolution of the matter.

Claims Quality

• Manage and handle claims to finality within designated Settlement Authority and Claims Management Guidelines, including timely action, appropriate investigation, regular case reviews and proper evaluation are taken in all claims.
• Ensure that loss reserves are set and maintained in accordance with guidelines, timely updates of claims data made into systems and correctness of systems and file records,
• Comply with quality review program guidelines and ensure corrective action is complemented as necessary.
• Complete Reserve Reconciliation and Advocacy reviews in accordance with guidelines.
• Good analytical skills with strong attention to detail, able to monitor work flow, quality and adjust procedures as necessary.

Others

• Maximize recoveries from insurers, salvage dispositions, subrogation or other recovery proceedings through close monitoring.
• Ensure timely advices, relevant supporting documents and responses to enquiries are provided to coinsurers / reinsurers to settle their share promptly.
• As required, assist in claims related projects including UAT etc, and other projects/assignments or tasks, as assigned.
• To meet or exceed the expectations/objectives set on the individual’s and the Team’s yearly goal setting.

Requirements

• GCE “O” Level and Diploma / Professional certificates in the relevant discipline
• Preferably with at least 1-2 years of relevant experience in Home insurance claims
• Knowledge in Home Insurance and A&H claims handling.
• Excellent communication and internal personal skills. Ability to effectively manage all internal and external stakeholders.
• Excellent customer service.
• Ability to organize work effectively and methodically. Highly adaptable to change in a fast-paced environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.