Total 1,337 job vacancies by NHS Jobs

Manage all designated procedures to assess patient's needs, adapting and modifying imaging techniques according to the patient's condition. Attending to patients' welfare and safety at all times To evaluate resultant images for quality, instigating remedial actions as appropriate and alert clinicians of any abnormality as appropriate, To be accountable for own professional actions and to act as a role model within the department, setting and maintaining high standards of professionalism and patient care and encouraging the development of a strong and flexible multi-disciplinary team. Regularly helping to develop and draft changes to Plain film protocols, ensuring best practice through evidence-based information To participate in the departmental Quality Assurance programme to ensure the efficient operation of the highly technical equipment, and to ensure compliance with best practice especially with reference to minimising radiation exposures. To be familiar with, understand and apply the principles of Radiation Safety, both nationally and locally regulated or protocol led. To give theoretical instruction, practical guidance, and supervision to less experienced staff, Apprentices, Student Radiographers and trainees, both Radiographic and Medical. To assist with departmental induction of newly appointed staff. To participate in the 'Out of Hours' and 'On call' rosters, in line with the departmental agreement, to support full service delivery. To support 7 day working service delivery. To support booking/reception staff when responding to queries generated by patients or staff regarding requests for specific modality examinations. To facilitate communication between the department and all service users, patients, relatives, staff and external users, including any adherence to Trust policies, including participation in annual appraisal/review systems. Communicate with patients and professional colleagues in situations that may be traumatic due to pressures of work or where the patients condition may be a barrier to comprehension and compliance, e.g. Claustrophobia, learning difficulties or injury traumatised. To assist in the implementation of all manual and electronic information systems ensuring consistently accurate data collection and recording, in support of standard data collection, performance activity, audit and Capacity and demand analysis. Recording patient dosimetry in compliance with local requirements for dose reference levels. To attend specialist MDT meetings and Radiologist audit meetings, contributing to peer review and specialist service redesign/modernisation planning. To actively pursue individual CPD maintain specialist awareness of imaging development and promote wider education/CPD by holding tutorials with Radiographic staff Professional autonomy and accountability: Able to practise within the legal and ethical boundaries of their profession. Able to practise in a non-discriminatory manner. Able to maintain confidentiality and obtain informed consent. Able to exercise a professional duty of care. Know the limits of their practice and when to seek advice. Recognise the need for effective self-management of workload and be able to practise accordingly. Understand the obligation to maintain fitness to practise. Understand the need for career-long self-directed learning Professional Relationships: Know the professional and personal scope of their practice and be able to make referrals where appropriate. Able to work, where appropriate, in partnership with other professionals, support staff, patients, clients and users, and their relatives and carers. To contribute effectively to work undertaken as part of a multi-disciplinary team Able to demonstrate effective and appropriate skills in communicating information, advice, instruction and professional opinion to colleagues, patients, clients, users, their relatives and carers. Understand the need for effective communication throughout the care of the patient, client or user Identification and assessment of health and social care needs: Able to gather and use appropriate information. Able to use appropriate assessment techniques. Able to undertake or arrange clinical investigations as appropriate. Able to analyse and evaluate the information collected. Clinical Governance: To participate in Clinical Audit and Research. To participate in the department Quality Assurance Programme. To be aware of the implications of COSHH and the Health and Safety at Work Act and ensure their guidelines are followed. To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area. To participate in the investigation of complaints and untoward incidents. Education, Training and Development: To participate in pre and postgraduate training of qualified staff where appropriate. To regularly contribute to the departments CPD programme. To provide supervision to support staff as appropriate. To ensure that professional and technical knowledge and expertise is kept up to date by attending meetings and study days and by reading professional journals. Participate in Departmental Audit. For further details of the role please see the attached job description.

The post holder will manage a caseload of patients, supporting patients their families and clinical staff throughout the diagnostic process, and providing clinical support for junior members of the team. As an established Clinical Endoscopist competent in delivering education, supported with audit and research, the post holder will takepersonal responsibility for the setting of professional standards and the monitoring of performance against the agreed local and national standards for the Service, in collaboration with the management teams within the gastroenterology and endoscopy departments. The role involves working across multiple sites. To be competent in the delivery of endoscopy including OGD, FOS, Colonoscopy. The promotion of clinical excellence in his / her practice through the implementation of research evidence based care and NICE guidelines. Being responsible for the day to day function of their own caseload, assessing, implement ting and directing endoscopy cases. To include liaison with all members of the MDT, patients and their families, and in nurse/non-medical led endoscopy sessions. Work autonomously as a Clinical endoscopist to deliver a differential diagnostic GI endoscopy service including delivering life-changing diagnoses, initiating treatment, and breaking bad news. The option to develop therapeutic GI endoscopy could be discussed. Administer local anaesthetic and IV sedation to patients undergoing endoscopy in accordance with Trust policies and group protocols. Take endoscopic biopsies and request histopathology reports in order to form an accurate diagnosis. Establish safe practice in the delivery of a broad range of therapeutic endoscopic procedures including highly complex interventions. Provide accurate endoscopy reports to enable appropriate treatment and care. Refer patients to other Health care providers to ensure patient care is continued. Including independent referral for radiological intervention such as x-ray, CT and MRI. The establishment and maintenance of effective collaboration and co-operative relationships with other members of the multidisciplinary team, working towards the optimisation of high standards of care in endoscopy. To work in collaboration with partners across the local system, contributing to and developing system pathways for the benefit of patients referred via GI 2WW pathways. Provide practical guidelines for the treatment/management of patients including setting of policies and protocols that direct both medical and non-medical practice. Continue to provide Clinical excellence through his/her practice that remains up-to-date through training and mentorship. Develop and maintain an appropriate knowledge base of anatomy in order to distinguish between normal and abnormal endoscopy findings. For further details please see the attached job description.

To be an active member of the appropriate site-specific MDT, utilising excellent communication skills, enabling maintenance of a high-quality service and ensuring timely management and resolution of unexpected events and situations. Demonstrate a high level of clinical, technical and research skills through breadth and depth of knowledge. A knowledgeable clinical nurse specialist, supporting staff, the Oncology Head and Neck Service and policy development within the specialty. To develop nurse led clinics and to undertake highly specialised technical and/or practical skills, including advanced health assessments and Non-Medical prescribing in relation to SACT to ensure optimum patient management. To ensure that the patients holistic needs are considered in the decision-making process. A resource for staff, advising on national, local and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice. Responsible for identifying and assessing complex clinical and non-clinical issues, implementing resolutions and monitoring/auditing outcomes. Responsible for education and training provision of identified staff groups within defined areas and ensuring that evidence-based care is embedded into practice. Utilise and ensure that others utilise IT systems to secure accurate and timely patient, workforce, and resource data available. Regularly manage expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. For further details of the role please see the attached job description.

Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Effectively communicate information regarding clinical decisions, policy and care pathways to patients with intestinal failure, colorectal patients/carers and the multi-professional team. A skilled practitioner and clinical leader providing support to the management team, participating in service/policy development. Responsible for clinical assessment of a group of colorectal patients, including patients who have developed intestinal failure andpatients who require stoma care, ensuring appropriate care is planned, implemented and evaluated/audited. Organisation of cross-departmental/organisational activities including resource and bleep-holder responsibilities as appropriate. Demonstrate a high level of practical skills to ensure optimum patient management including; complex patient monitoring, assessment and observation of fistula/stoma/bowel function and undertaking defined expanded clinical roles. Develop and educate staff groups, patients and carers within defined areas, participating in supervision and mentorship as required. Utilise and ensure others utilise IT systems to secure accurate and timely patient, workforce and resource data available. Manage expected and unexpected clinical events requiring varying levels of physical effort according to patient dependency/clinical need. Support patients, carers and others during difficult situations arising in the clinical area, e.g imparting bad news or following an unexpected event. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times. For further details of the job role please see attached job description.

1. Accountable for own actions in accordance with Code of Professional Conduct. Will contribute towards corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. 2. The post holder will be a designated Oncology Lung Cancer Clinical Nurse Specialist within the hospital and will provide expert specialist advice for patients, relative and carers in relation to a lung cancer diagnosis and to other health care professionals. 3. To provide emotional support to patients, their families and staff during difficult situations e.g. breaking bad news or following an unexpected event. 4. To be an active member of the appropriate site-specific MDT, utilising excellent communication skills, enabling maintenance of a high-quality service and ensuring timely management and resolution of unexpected events and situations. 5. Demonstrate a high level of clinical, technical and research skills through breadth and depth of knowledge. 6. A knowledgeable clinical nurse specialist, supporting staff, the Oncology Lung Cancer Service and policy development within the specialty. 7. To develop nurse led clinics and to undertake highly specialised technical and/or practical skills, including advanced health assessments and Non-Medical prescribing in relation to SACT to ensure optimum patient management. 8. To ensure that the patients holistic needs are considered in the decision-making process. 9. A resource for staff, advising on national, local and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice. 10. Responsible for identifying and assessing complex clinical and non-clinical issues, implementing resolutions and monitoring/auditing outcomes. 11. Responsible for education and training provision of identified staff groups within defined areas and ensuring that evidence-based care is embedded into practice. 12. Utilise and ensure that others utilise IT systems to secure accurate and timely patient, workforce, and resource data available. 13. Regularly manage expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need. 14. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. For further details please see the attached job description.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Applicants must be a pharmacy technician registered with the General Pharmaceutical Council. Provide a comprehensive clinical pharmacy service at UHCW, working as an expert practitioner, providing advice and consultancy to patients, healthcare professionals and other agencies relating to pharmaceutical aspects of treating patients within your clinical speciality. You will be self-motivated and organised with excellent communication and interpersonal skills. You will be able to work effectively alone and as part of a team and will contribute to the process of service development and innovation. Detailed responsibilities: 1. To operationally manage the Pharmacy Medicines Research Unit (PMRU). To include day to day running, staffing levels, co-ordination of staff training and workload (e.g. dispensing, stock control, setup of new studies, implementation of amendments, monitoring visits, IMP destruction/reconciliation, auditing etc). To report on key performance indicators and raise any service-related issues to the Lead Pharmacist Clinical Trials. 2. Ensure that pharmaceuticals dispensed in clinical trials conducted by the Trust comply with all EU, HRA, HSE, Home Office and MHRA legal and good practice requirements by liaising with and providing advice to: The Research and Development department Lead Pharmacist Clinical Trial and the Pharmacy Clinical Trials Team Clinical pharmacists, pharmacy technicians, ATOs and administration staff Pharmacy department managers including Quality Control, Aseptic Services and Dispensaries. Pharmaceutical Company Clinical Research Associates Contract Research Organisations 3. Ensure that patients receive appropriate information on the pharmaceutical aspects of a clinical trial by providing written information for dispensary staff and answering specific queries from all clinical staff and patients. 4. Maintain a system to ensure that the pharmacy department receives all income due from pharmaceutical companies for trial work undertaken and that changes to contracts are reviewed and appropriate for the work undertaken. 5. In liaison with other team leaders and senior technicians, take responsibility of technicians/ senior technician support in clinical trials. 6. To support the implementation of quality improvement, new services (e.g. implementation of ATMP studies) and regional and national initiatives, such as the HRA Technical Review and EDGE Trial Management System. Changes should follow change control procedures. 7. Work collaboratively with other Trusts Pharmacies in the West Midlands network regarding clinical trials. For further details of the role please see the attached job description.

Are you an experienced Dermatology nurse with a passion for community care? Do you advocate for clinical excellence, innovation and a holistic approach? Are you looking to develop a Dermatology leader? You could be our new Clinical Nurse Specialist! This is a role for a confident Dermatology Nurse, with the skills and experience to lead community clinics across Coventry. You will be comfortable working independently in prescribing clinics and in carrying out minor operations, punch biopsies, curettage, shave and simple excisions. You will enjoy working with a diverse caseload, providing specialist advice, assessment and support to patients and their families across the community. As a growing leader, you will work closely with our Service Manager and Lead Nurse to shape and develop the community Dermatology service. You will contribute to MDT discussions to drive continuous improvement. You will role model high-quality, evidence-based care through your own nursing practice and promote these values through your compassionate leadership. Your skills and background Essential: NMC Level 1 Registered Nurse Non-Medical Independent Prescriber (V300) Specialist training in Dermatology-specific assessment and treatment Extensive clinical experience relevant to community Dermatology This role can be offered on a full time or part time basis and will include the opportunity for home working. The independent nature of the role lends itself to flexibility and will allow you to shape the way you want work. Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as Best Company to Work for at the Health and Wellbeing Awards 2024. This is also recognised by current employees our most recent Employee Survey results showed the top 5 reasons to work here as being: Supportive team and management Positive work environment Wellbeing and mental health support Trust and respect Autonomy and flexibility We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion We are committed to being equitable and supporting the wellbeing of all employees. We are a Mindful Employer Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview. Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview. Our Gender Matters Scheme where all women applicants for senior roles (£60,000+) that meet the essential criteria will be invited to interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme. An embedded speaking up culture facilitated by Freedom to Speak Up Guardians. Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitment@vhg.co.uk and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

Oversight of group performance against key performance indicators on a daily basis The collation and management of the escalations to support discharges from group Maintenance of an accurate group bed state Liaison across the Groups to support with bed flow out if ED and acute medicine Implementation of escalation triggers and working with flow and Nurse in charge teams Supporting to ensure ambulance offloads occur within target timeframes Working across organisational boundaries to support with ensuring mental health patients plans are updated and all stakeholders are informed of ongoing plans Ensuring all clinical staff are appraised of the department and trust position with respect to flow and pending plans. For further details please see the attached job description.

Take in prescriptions, verifying the patients identity and the validity of the prescription, clarifying any other details and putting forward for processing. Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients enabling them to comply safely with their medication as prescribed and referring to a more senior member of the team when necessary. Dispensing medicines correctly in line with local policies; this may include some hazardous substances, special storage and heavy or bulky items in addition to clinical trials dispensing, according to written or printed prescriptions. Keep complete and accurate records of dispensing Participating in accuracy checking activities of prescribed medicines and products in line with local policies and dealing with errors or near misses Receiving medication from a number of suppliers and processing this safely and accurately to assist in the process of supplying medication to patients in a timely manner. Dealing with queries from a variety of healthcare professions and patients, face to face and remotely. Undertake any other duties as required by the Director of Pharmacy in accordance with the grade and nature of the post. Supplying stock medication to wards, departments or external organisations. To be responsible for topping up individual ward(s) which includes supplying stock, communicating with the ward staff and assisting with queries regarding the automated medicines cabinets (Omnicell) to maintain appropriate stock levels. To understand the cost implications of over supplying and help to minimise waste through the return or safe disposal of medicine where appropriate. To have involvement in medicines reconciliation which includes completing drug histories, assessing patients own medication and ordering necessary supplies for patients in a timely manner to avoid omitted doses. Incident reporting where processes have not been followed For further details of the role please see the attached job description.

Assists in maintaining standards of cleanliness in the clinical area and for a well maintained ward / department environment. Actively promotes diversity, including race diversity, both in the delivery of the Directorates services and in the management and development of staff within the clinical area. Generates and sustains relationships that promote dignity, rights and responsibilities. Identify and take action to address discrimination and oppression. Holds own defined caseload. Communicates complex, sensitive information effectively and empathetically to patients and relatives. Maintains personally generated observations in records. Assesses, develops and implements evidence based specialist nursing care programmes, and advice for patients and relatives. Work as an expert practitioner in given area, acting as a resource for other interdisciplinary healthcare professions. Maintains a high profile in the clinical area, acting as a role model for good practice. Works with professional groups and other agencies in both primary and secondary healthcare settings. Assumes a central role in problem solving and service co-ordination to ensure patients and carers receive high standards of seamless quality care. Works with non-specialist interdisciplinary practitioners to compliment their care, and the quality of the service provided. When appropriate, participates in the establishment /running of nurse-led clinics. When trained, undertakes diagnostic and therapeutic procedures pertinent to specialist role. Actively participates in interdisciplinary meetings. Acts on clinical incidents pertinent to area, to reduce clinical risk For further details of the role please see the attached job description.

Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Collecting data for audit purposes Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum annually) Correct waste and instrument management including handling, segregation, and container use Maintenance of sterile environments Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources.

We have a supportive and welcoming team which includes the Paediatric Ward Manager team, Paediatric Matrons, Paediatric Practice Educators, and a dedicated Paediatric Workforce Lead. Together they will ensure you receive the support you require throughout the recruitment process as well as overseeing your training and induction requirements to enable you to carry out your role. Our Paediatric services at University Hospitals Coventry and Warwickshire have the following ward/department: Ward 14 - The adolescent unit over 13 years Ward 15 - Infant ward caring for 0-2 years Ward 16 - The Children's Ward caring for children aged 2-12 years Each area has bespoke nurse development and training plans with the support of a Paediatric Practice Educator. We also have opportunities to join our established rotation programme. This is a 2 year programme covering 6 rotations to each of our three inpatient areas, as well as Paediatric HDU, Neonates and the Childrens Emergency Department.Following submission of your application you will be invited to undertake a values based assessment paper. Our employee benefits include: Commence on band 4 pay rate until in receipt of NMC pin. Rotation programme available within the Paediatric Departments. Preceptorship programme. Supernumerary and supervisory shifts. Various combinations of long days and nights and annually reviewed flexible working patterns can be discussed. Possible relocation expenses (eligibility dependent on relocation). NHS car lease scheme available. Excellent pension and maternity pay schemes. Access to inhouse physiotherapy services. Recruiting to Values To ensure that we provide world-class patient care, we recruit people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are shortlisted, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description. The Supporting Information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. For further details please see the attached job description.

For more information on this role please see the attached support information. This will give you a better overview of the job role and the essential requirements. Essential criteria for shortlisting Demonstrable ability to meet the Trusts Values Masters Pharmacy degree, or equivalent Current and continued registration and membership with The Royal Pharmaceutical Society of Great Britain (practising member) Specialist clinical post-graduate qualification (eg. Diploma in Psychiatric Pharmacy or Clinical Pharmacy or willingness to work towards a qualification) Confident and assertive when dealing with other professionals A broad technical and pharmaceutical knowledge relating to the promotion of high quality, effective and cost-effective use of medicines Significant post registration experience. Experience of working with people with mental health/learning disability problems or similar services.

In conjunction with the Complaints Co-ordinator, receive and review all incoming complaint communications, prioritise and initiate an investigation with the appropriate designated staff within the Trust. The post holder will need a good knowledge of the NHS Complaints Procedure, Information Governance, Freedom of Information and Data Protection. Directly manage highly complex and sensitive complaints information and provide expert support and advice to ensure thorough complaint investigations against NHS/Trust standards to ensure timely responses and that the Trust meets the standards set by the NHS Complaints Procedure. The post holder will also co-ordinate complaints under further local resolution and have the skills to recognise when this has been exhausted and liaison needs to take place with the Parliamentary Health Service Ombudsman. Maintain case files for all ongoing complaints and ensure that all documentation has been collated in chronological order to demonstrate easily the requirements of the procedure have been adhered to. Contribute to the effective and efficient handling of cross agency complaints in line with the locally agreed protocols, taking the lead where appropriate. Draft complaint responses for approval by the Service Manager in readiness for the Chief Executive Officer to sign. Maintain Datix to ensure that all of the required information about each complaint is present in readiness for data analysis. Establish and maintain relationships with Lead Clinicians, Clinical Directors and all grades of staff and managers to ensure effective communication and a consistent approach to all issues relating to complaints management across the Trust. Once a complaint is resolved, ensure that all complaint outcomes/actions are entered on Datix and when appropriate liaise with Service Managers, Clinical Directors and Medical Directors with regard to completed action plans. Respond positively and promptly to patient enquiries, which may include highly sensitive and contentious information. Issues often require immediate action; therefore this would include liaising with other staff within the Trust and also often includes external agencies, such as other medical providers. Liaise with Legal Services regarding any complaints that may give rise to litigation and work closely with the Patient Safety Manager for any complaints subject to a Clinical Adverse Event or CAE. Facilitate and attend complaint meetings on a frequent basis, taking notes and ensuring that the staff involved have access to all relevant paperwork and medical/nursing notes in advance. The post holder must be able to diffuse difficult and complex situations, often involving angry and bereaved clients in a professional and empathetic manner at all times. For further details of the job role please see attached job description.