We're looking for a kind, compassionate and resilient Payroll and HR Admin Partner located at our Head Office in Westminster. (Our Head Office will be moving to Kings Cross in March 2024)
This role is a Fixed Term Contract for up to 6 months
£30,500.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
The Payroll HR Admin Partner is a hands-on role responsible for:
1.Ensuring both the effective administration and checking of the monthly payroll tasks and effectively managing payroll queries and the outsourcing of payroll tasks to MHR. Ensuring the integrity of Look Ahead's payroll system at all times and ensure accurate, prompt payment to all employees, workers and Board Members (it is envisaged this will take approximately 50% of time)
2.Providing a customer focused, accurate and proactive HR administration service, working closely with a team of administrators to seek opportunities to streamline and improve administration processes (it is envisaged this will take approximately 50% of time)
About you:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Payroll
Be responsible for the day to day delivery and coordination of the administration of the Payroll function, ensuring a timely and accurate payroll service is delivered to Look Ahead's employees, workers and Board members, to agreed deadlines
Produce and review any monthly exception reports to identify and rectify any payroll errors arising
Work with the HR Admin Manager, Director of People and Financial Controller to ensure that payroll data processing reviews are rigorously and independently checked, validated and signed off
Act as liaison with internal and external auditors and other 3rd parties (as appropriate) on all matters with regard to Payroll processes, controls and systems
Act as liaison with MHR, HR department and Business Systems team on all areas of the payroll.
Maintain the accuracy and integrity of Look Ahead's payroll database
Ensure all information, requests and queries received from the HR Department, and Operational Staff is accurately, promptly and professionally dealt with each month so that staff and workers receive accurate salaries by the relevant due date, including overtime, bank worker timesheets, leaver and starter information and any ad hoc payments as required
HR Admin
Acting as the first point of contact for all HR Admin related queries, via phone and email; responding promptly, whilst managing expectations effectively
Ensure letters for contractual changes for staff are sent out in a timely and accurate way and all relevant systems updated
Ensure any annual and cyclical processes for Staff and Bank including DBS checks, eligibility to work, declarations of interests, and any other checks are carried out each month in a timely and safe way, escalating to an HR Admin Manager or Recruitment, Onboarding and Retention Manager as necessary
General:
Ensure that all diversity and inclusion implications are considered in all work, and in personal conduct across Look Ahead
For our full job description please visit our website
What you'll bring:
Excellent interpersonal skills
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can-do attitude
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Can work to tight deadlines
Approachable, open & demonstrates professional behaviour
Excellent at building effective working relationships
Is confident in identifying and successfully resolving issues or conflict
Strong customer service approach
Essential:
Experience using iTrent or similar payroll/HR system
Experience of monthly payroll processes
Intermediate or above Level IT competency, particularly in Microsoft Word and Excel
Excellent attention to detail
Experience of dealing with staff payroll and/or HR queries in a timely manner
Excellent relationship building skills
Desirable:
Social Housing experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
