Total 18 job vacancies by Islington Council

We are looking for a Deputy SEND Operations Manager to join our SEND Team in Islington. We are responsible for managing the statutory Education, Health and Care needs assessment, review and placement processes.

The role is one that will be of interest to experienced Local Authority SEND professionals who have knowledge of, and experience of SEND Casework and management in order to provide guidance and support with complex cases, including tribunal cases.

You will need to demonstrate an excellent knowledge and experience of the Local Authority SEND landscape and legislation and along with highly refined interpersonal skills and be a team player who is able to motivate and mentor their staff whilst monitoring key performance indicators. The role requires you to develop and maintain mutually productive relationships with colleagues, partners, agencies and most importantly children, young people and their families.

As a Deputy SEND Operations Manager, you will be responsible for:
1. Managing a small number of young people with complex needs, dispute resolution and mediation processes. This will include managing elements of the client side of appeals to the SEND Tribunal on behalf of the local authority and health partners, in partnership with the Tribunals Officer.
2. Managing the quality assurance of EHCPs to ensure they are specific, compliant and include measurable outcomes.
3. Liaising with the Virtual School to ensure Children Looked After are appropriately placed and achieving the outcomes as specified in the EHCP.
4. Acting as the SEND link to commissioning functions, including social care placements, out of borough and Independent Special School placements.
5. Line managing a small team of between four and six SEN Keyworkers responsible for new assessments, annual reviews and placement searches.
6. Monitoring performance against all statutory timescales, monitoring workload allocation and providing advice and guidance.
7. Providing high quality advice, guidance and support to colleagues in Pupil Services, partner agencies and schools, on the legal framework relating to children and young people with an EHCP or who are under assessment or for whom a request for assessment may be appropriate.
8. Lead on investigating and responding to complaints, councillor enquiries, and other challenges.
9. Ensure that there are appropriate procedures in place to ensure that children and young people with EHC Plans who are being educated out of school/college settings receive the support that they require, including managing the Annual Review process for these children and young people.
10. Represent the SEND team and/or Pupils Services at multi-agency meetings, as required.
11. Providing mentoring, coaching and performance management to keyworkers to help develop their knowledge and experience and ability to manage young people with a complex range of needs.
12. Contribute to Islington’s areas of responsibility in the Change Programme Partnership as part testing and implementation phase of the new SEND and AP Improvement plan.

Islington Council is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. Successful candidates will be required to undertake a Criminal Record Check.

To be a Deputy Manager & Complex Case Lead you will be passionate about making a positive difference to the lives of children and young people as well as demonstrating the following skills:
• Be educated to degree level and/or have appropriate professional qualification/s or experience.
• Have demonstrable knowledge and understanding of legislation, statutory frameworks and policy affecting services for children, young people and families in relation to SEND.
• Have significant experience of leading on and resolving complex cases within a Local Authority SEND department, including those in tribunal.
• Experience of line management and/or caseload management for other staff.
• Have experience of building and maintaining successful relationships with a range of partners, especially families and schools.
• Have a high level of determination, personal drive, energy and ambition to achieve challenging targets and improve outcomes.

The interview will consist of the following:
1. Unseen presentation.
2. Panel Interview questions
3. Questions by Candidate


This advert closes on Sunday 21 Jan 2024

Proud member of the Disability Confident employer scheme

This a new role within the Islington Digital Services Platform and Infrastructure Team.Reportingintothe Platform and Infrastructure Manager, the Platform and Infrastructure Team Leadis responsible forleading and managing a team of three serverand storageinfrastructure professionals inmaintainingbothon-premisesand Azure IaaS server environments. This role involves overseeing the infrastructure lifecycle, ensuring high availability, performance, and security of thecouncil's server infrastructure.

ThePlatform and Infrastructure Team Lead will beimplementing and maintaining server solutions for both on-premise and Azure IaaS environments. They work with stakeholders, oversee configuration and maintenance, monitor performance, capacity, and availability, monitor backup, disaster recovery, and business continuity strategies, manage Azure resources, collaborate with architects and security teams, lead incident resolution'

Reporting into the Platform and Infrastructure Manager, the Platform and Infrastructure Team Lead is responsible for leading and managing a team of server and storage infrastructure professionals in implementing and maintaining both on-premises and Azure Infrastructure as a Service (IaaS) environments. This role involves overseeing the infrastructure lifecycle, ensuring high availability, performance, and security of the council's server infrastructure.

Collaborate with stakeholders to gather requirements and design scalable, reliable, and secure server infrastructure solutions for both on-premise and Azure IaaS environments.

Maintain architectural standards, best practices, and documentation for server infrastructure design and implementation.

Evaluate emerging technologies and industry trends to recommend infrastructure improvements and optimise resource utilisation.

Oversee the installation, configuration, and maintenance of on-premises servers and Azure IaaS resources, ensuring adherence to established standards and security guidelines.

Monitor server performance, capacity, and availability, proactively identifying and resolving issues to maintain optimal performance and user experience.

Implement and monitor backup, disaster recovery, and business continuity strategies to protect critical server infrastructure and ensure data integrity.

Manage the deployment and administration of Azure IaaS resources, including virtual machines, virtual networks, storage accounts, and security controls.

Optimise Azure resource utilisation, implement cost management strategies, and monitor compliance with Azure subscription policies.

Collaborate with architects and security teams to ensure Azure IaaS environments align with organisational standards and compliance requirements.

Lead the resolution of server infrastructure-related incidents and problems, coordinating with internal teams, vendors, and service providers as necessary.

Participate in and provide escalation support for critical incidents outside of regular business hours.

Conduct post-incident reviews, identify root causes, and implement preventive measures to enhance server infrastructure stability.

Leadership

As a member of the council’s management team, to contribute proactively to the collective leadership for the council, working collaboratively with Members, services across the council, partners and stakeholders to deliver the council’s objectives and priorities.

To drive positive cultural change, embodying and promoting the values and behaviours of the council and empowering staff to reach their full potential. Ensure that the performance and development framework is effective for all staff.

To lead on and ensure the effective implementation of corporate initiatives and transformation programmes that cut across the whole or part of the council’s activities.

Documentation and Knowledge Sharing

Create and maintain technical documentation, including system configurations, standard operating procedures, and troubleshooting guides.

Share knowledge and best practices with team members, providing training and mentoring to enhance overall technical capabilities.

Service Management

To ensure that all service incidents and requests are acknowledged in a timely manner, are effectively managed, with good user communication, and are resolved within the agreed SLA.

To prepare or contribute to Major Incident reports including recommendations to reduce the likelihood and impact of future incidents.

Service continuity

To assist in business continuity exercises and lead the restoration of services following any business continuity event.

Additional:

The service operates from Monday to Friday, 8am to 5.30pm, and you will be required to work as directed within these hours; and you may be required to carry out essential maintenance work at other times out of hours.

To use and assist others in the use of information technology systems to carry out duties in the most efficient and effective manner.

To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the line manager.

To undertake training, including self-learning, and constructively take part in meetings, supervision, seminars, and other events designed to improve communication and assist with the effective development of the post and post holder.

The post holder is expected to be committed to the Council’s core values of public service, quality, equality, and empowerment and to demonstrate this commitment in the way they carry out their duties.

Ensure all the services within the area(s) of responsibility are provided in accordance with the Council's commitment to high quality service provision to users.

Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation.


This advert closes on Thursday 28 Dec 2023

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join the Inclusive Economy and Jobs Team at the heart of the Council's new Community Wealth Building Directorate.

This role is integral to delivering an ambitious programme of Local Economy projects that maximise the benefits to local economies, residents and businesses in Islington.

The post holder will be responsible for managing the council’s Local Economies Service including in priority high streets, markets and business clusters. The role requires the post holder to provide a strategic steer on the integrated design and delivery of programmes, through visible and effective leadership that will drive service improvement. The post holder will ensure the delivery of the service meets all Council, professional and legislative requirements.

The Community Wealth Building Directorate is focused on reducing economic inequality, sharing wealth and increasing opportunity by creating a sustainable and inclusive local economy. We do this by developing key sectors, providing active stewardship of local economic places, and championing local businesses.

Closing date:Sunday 17th December 2023 at 23:59

Interview date:Tuesday 9th January 2024
• To be responsible for leading and managing the council’s Local Economies Service, co-ordinating and developing the Council’s work in priority high streets and business clusters.
• To play an active role in the Inclusive Economy and Jobs Leadership Team and provide a strategic steer on the integrated design and delivery of programmes and demonstrate visible and effective leadership and continuously drive service improvement.
• To direct, develop, coordinate and deliver across an ambitious programme of Local Economy projects and support, ensuring the delivery of the service meets all Council, professional and legislative requirements.
• To bring to bear specialist knowledge and experience of delivering inclusive economic development projects to maximise benefit to local economies, residents and businesses.
• To provide leadership on high street recovery growth and support projects and initiatives, working with partners across sectors to support local businesses, communities and partnerships.
• To drive forward an innovative and shared vision for local economies across Islington, fostering strong relationships and networks ensuring buy-in to the Council’s Community Wealth Building and inclusive economy ambitions, to ensure high quality outcomes for residents and the local economy
• To lead on the development of high profile multi-disciplinary initiatives to test ideas and develop new thinking and which responds to national policy and local initiatives relevant to business engagement and the delivery of business development support
• To work with council departments and partners to extract greater value from major development plans across business sectors and strategic investment opportunities; and to generate opportunities to leverage inclusive local economy benefits and other social value from our planning processes
• To provide authoritative professional advice on complex and sensitive policy issues and projects to senior officers, the Executive and Elected Members, as well as external stakeholders.
• To negotiate and secure external funding to finance the council’s inclusive economic development ambitions.


This advert closes on Sunday 17 Dec 2023

Proud member of the Disability Confident employer scheme