Total 127 job vacancies by Grand Hyatt Singapore

You will be responsible to provide an excellent and consistent level of service to your customers. Designated as Engineering Assistant Manager, you are responsible to assist in the smooth and efficient running of the Engineering Department in support of all other operating departments.

• Possess an Engineering Diploma/Degree in Electrical / Mechanical / Facility Management or equivalent.
• Competence in financial planning and contract management.
• Good working knowledge of MS Word, Excel, Powerpoint.
• Possess good creative-thinking and problem-solving skills.
• Results-driven individual capable of effective people management, quality control and projects delivery on-time within budget in a fast-paced environment.
• Pro-active, independent and able to work with minimum supervision.
• General knowledge of all facility and building systems including HVAC, power distribution, fire protection system, plumbing and building maintenance.
• Able to perform duty on weekends and public holidays.
• Prior experience in the hotel industry will be an advantage.
• Applicants from the building and engineering industries are welcome to apply.
• Applicants with relevant experience and possess a Higher Nitec/Nitec certification in Electrical / Mechanical / Facility Management or equivalent are also welcome to apply.
• Candidates with more years of relevant work experience may be considered for Engineer role.

Welcome to your Grand Living Room and Wellness Haven. Nestled in the Orchard Road area, Grand Hyatt Singapore offers a one-stop destination served by a trusted team of associates. The reimagined luxury hotel with bold, vibrant spaces will provide distinct atmospheres that blend seamlessly in both Grand Wing—a Grand Living Room where guests convene and celebrate—and Terrace Wing, an urban oasis and wellness haven steps from the bustling streets with lush landscaping and a cascading waterfall.

We aim to create lasting memories and connect people from around the globe. Grand Hyatt Singapore exemplifies the pursuits of a life lived grandly, offering guests superior service, first-class accommodations and an abundance of dining & wellness options, while enjoying lifelong friendships with people of all ages, from across all walks of life.

Join us in making every moment grand as an Assistant Manager – Marketing Communications, if the following describes you:

You are a creative and innovative self-starter. You are well-versed with various communications tools and have a sharp eye for design. You are a strong communicator and have a flair in creative writing. You are a great team player who enjoys the thrill and responsibility of leading exciting projects within one of the hottest luxury hospitality brands in the world.

As Assistant Manager – Marketing Communications, you will:

• Assist to manage and execute the implementation of the hotel’s Marketing Communications Strategy and budgets across key pillars of public relations, advertising, and digital marketing.
• Assist with arrangements for all press relations on behalf of the hotel.
• Responsible for the hotels core marketing campaigns, where duties include management of digital marketing campaigns, collateral design, media pitching, and photography.
• Closely working with F&B, Rooms and Sales departments to assess and support their internal and external branding and communications needs.
• Provide assistance to hotel spokespeople for corporate communication and publicity opportunities.

Your Profile:

• Ideally with a relevant degree or diploma in Communications, Journalism, Public Relations or Marketing.
• Minimum 3 years work experience in a marketing, advertising, public relations, digital marketing, or communications capacity.
• Experience in media relations and publicity for consumer brands is a plus.
• Experience in Travel / Hotel industry / F&B Industry is a plus.
• Enjoy meeting and interacting with people.
• Good problem-solving and interpersonal skills are a must.
• Able to coordinate and organise well with excellent time management.
• Love managing projects autonomously.
• Creative and love travel and interesting lifestyle stories.

The Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

• Ideally with GCE 'O' Level or a diploma in Hospitality or Tourism management.
• Minimum 3 years work experience hotel operations.
• Good problem solving, administrative and interpersonal skills are a must.

We are looking for an experience Bartender with positive and engaging personality to assist the Bar Manager in delivering efficient and quality service to guests according to Hyatt’s standards. The Bartender will be responsible for taking and fulfilling beverage orders, maintaining positive guest interactions and performing beverage inventories.

• Available to work nights, weekends, and holidays
• Minimum 2 years work experience as a Bartender in a bar, hotel or restaurant
• Have an eye for detail and understanding of drink mixing tools and techniques
• Knowledgeable about cocktails, mocktails, liquors and spirits, beers and wines
• Possesses Strong Money-Handling Skills

Responsibilities

• Greet and escort customers to their tables
• Present menus and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
• Prepare tables by setting up linens, silverware, and glasses
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software, order slips, or by memorization
• Communicate order details to the kitchen staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Deliver checks and collect bill payments
• Carry dirty plates, glasses, and silverware to dishwash for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu, and service specifications for reservations (e.g., parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Profile

• You are hospitable, friendly and have a natural courtesy
• You have a neat and tidy appearance and you are punctual
• Eager to learn, flexible and a team player
• You can work independently and act as a collegiate in a team
• Enthusiastic, passionate and ambitious
• An eye for detail and a “hands-on” mentality

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information systems (e.g., Infrasys,Lightspeed or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Basic wine knowledge
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma; food safety training is a plus

Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seamless daily operations of the Guest Experience team, including the Concierge and Belldesk team but you will also play a pivotal role in building up and managing a new operational team within the front office environment. Align with our esteemed brand standards and exceed the expectations of both employees and guests as you embark on this exciting journey in team building and operational excellence.

Key Responsibilities:

• Oversee the daily shift operations of the Guest Experience team which includes the Concierge and Belldesk team, ensuring efficiency and adherence to brand standards.
• Collaborate closely with the Front Office Manager and Assistant Front Office Managers to spearhead the seamless coordination of our operations, ensuring a harmonious and efficient workflow throughout the front office and guest experience.
• Manage the Guest Experience team's engagement with our guests, enhancing their satisfaction through pre-arrival contact, meet and greets, and operational control.

Requirements:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• Bring a minimum of 2 years of work experience in Guest Relations, preferably at the Assistant Manager or Team Leader level within a larger operation.
• Showcase exceptional communication and customer relations skills.
• Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.

Be a part of our commitment to delivering outstanding guest experiences. If you have a passion for hospitality, a relevant background, and the drive to excel, apply now to elevate your career as the key leader in our Guest Experience team.

You will be responsible to provide an excellent and consistent level of service to your customers. The F&B Service Captain is responsible to serve Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

• Ideally with GCE 'O' Level.
• Minimum 6 months work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must

You will be responsible to provide an excellent and consistent level of service to guests. The Waiter/Waitress is responsible to serve Food & Beverage to guests in the assigned Place of Work. To Attend to guests' enquiries, taking necessary actions to anticipate their needs and ensure that they have a positive dining experience by exceeding their expectations. Provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

• Ideally with GCE 'O' Level.
• Minimum 6 months work experience.
• Good customer service, communications and interpersonal skills are a must.

TASKS

· Providing cold and warm dishes.

· Making mise-en-place.

· Placing and checking orders.

· You work with the team to deliver the perfect service and quality.

· Ensuring order and tidiness in the kitchen.

· Assisting the chefs where necessary.

PROFILE

· Enthusiastic, passionate and ambitious.

· An eye for detail and a “hands-on” mentality.

· Can work well under stress.

· You can work independently and act as a collegiate in a team.

· Minimum 2 year’s experience in a similar position.

· Good command of the English language.

For this new restaurant we can use your positive energy, vibrant personality and work ethic. Sergio's philosophy is that eating at Le Pristine should be a celebration. Do you want to take up the challenge in a team of hospitality professionals?

TASKS

· You can offer guests a warm and hospitable welcome.

· Creating a casual atmosphere with a professional and personal approach to the guest.

· Assisting guests with the necessary knowledge of drinks and dishes.

· Preparing hot and cold drinks.

· Preparing the service.

· You work with the team to deliver the perfect service and quality.

· Ensuring order and tidiness.

PROFILE

· You are hospitable, friendly and have a natural courtesy.

· You have a neat and tidy appearance and you are punctual.

· Eager to learn, flexible and a real team player.

· You can work independently and act as a collegiate in a team.

· Enthusiastic, passionate and ambitious.

· An eye for detail and a “hands-on” mentality

· Minimum 2 year’s experience in a similar position.

· Good command of the English language.

You will be responsible to provide an excellent and consistent level of service to your customers. The part-time Host is responsible to contribute to the smooth and efficient running of the Grand Club within the Rooms Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills
• Able to work on weekends and public holidays

You will be responsible to provide an excellent and consistent level of service to your customers. The part time Guest Service Officer (Telephone Operator) is responsible to attend to both internal and external calls, conduct trouble-shooting and direct guest requests to relevant department.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.
• Able to work on weekends and public holidays

• Welcome and greet guests
• Assist with daily service operations, which include, amongst others:

1. Storing of luggage (for check-in/check-out)
2. Delivery & Collection of packages/luggage to & from guest rooms/other departments
3. Assist with other ad-hoc tasks (e.g: assist with room moves/mailing/purchasing items)
4. Monitoring & assisting with the traffic movement at the main hotel driveway

• Work hours of between 6 - 8 hours per day between 8:00am to 11:00pm
• Able to commit for a minimum of 3 months, at least 3 to 4 working days per week, including Public Holidays and weekends

• Welcoming or greeting the guests.
• Attending to guest’s queries.
• Engaging with guests at the area assigned. Presence and attentiveness is very important for the role.
• Ushering / directing the guests to proper queue / visiting venue.
• Engaging with the pre-arrival information and queries.
• Managing and filtering the queue.

Requirements :

• Strong customer service and communication skills
• Good command in spoken and written English and any additional languages is an added advantage
• Good team player, ability to work with minimal supervision
• Willing to work on shifts, weekends and public holidays

You will be responsible for the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Engineering Manager is responsible to assist the Director of Engineering and Assistant Director of Engineering in ensuring Capex projects and green projects are completed within scope, time and cost.

Key Responsibilities:

• Position Grand Hyatt Singapore as the leading hotel by achieving the KPI targets set for HySat along with the financial & position KPIs.
• Lead and manage project and sustainability implementation.
• Coordinate and communicate engineering work activities with other departments concerning identification of repair and maintenance problems and requirements, satisfaction with work in progress and work completed.
• Develop work plan prior to the intended execution of work, considering all possible disruption that could cause the guests and other operating departments, manpower and materials availability, in order to minimise adverse impact to the Hotel's operation.
• Make frequent inspection tours, to check and monitor work progress generally.
• Ensure that all outside contractors and Team Members carry out their work, in accordance with and in adherence to Hotel, local and regional health and safety at work criteria.
• Assist the Director of Engineering and Assistant Director of Engineering in the management, organisation and control of all work assigned.
• Assist the Director of Engineering and Assistant Director of Engineering in projects and sustainability developments. Propose, plan and execute Owner’s Capex projects and implementation of sustainability.
• Perform normal duties and any other duties assigned by the Director of Engineering and Assistant Director of Engineering.

Project Management:

• Manage and implement the development of project work for Grand Hyatt Singapore.
• Lead project planning, programming, monitoring and control of Projects.
• Manage contractors, consultants, designers, architects, professional engineers and hotel operators to ensure project is completed on time, and within budget.
• Carry out cost plan studies, create bill of quantity and cost estimates.
• Carry out tendering procedure and tender analysis to ensure contractors whom are selectedhave the capability to complete the project on time and within budget.
• To carry out contractual review of projects.
• To carry out assessment and valuation of work completed and design variations.
• Provide regular cost reporting, project update and forecasting.
• Assist various stakeholders during planning stage.
• Manage Project budgeting and Project Closing.
• Ensure Project deliverables are completed on time, within budget and accepted by the Stakeholder.
• Carry out any other duties and responsibilities as assigned by Director of Engineering and Assistant Director of Engineering.

Sustainability / Green Projects / Innovation Management:

• Develop and lead the implementation of sustainability strategy aligned with organisation and corporate goals
• Lead the preparation and execute the implementation on Net Zero Carbon, Zero Energy, ISO 14K, GSTC, Green Mark Certificates and any other green certificates
• Lead to achieve other green certificates aligned with organisation and corporate goals
• Lead and manage the project planning, programming, monitoring and control of Projects until closing
• Engage with internal and external stakeholders and work collaboratively with internal teams and various stakeholders
• Manage consultants, contractors, vendors and external parties to ensure project is completed within scope, time and cost inclusive of attending meetings on-site
• Stay updated on environmental sustainability best practises / green technology
• Monitor progress and provide report on the outcomes
• Carry out any other duties and responsibilities as assigned by Director of Engineering and Assistant Director of Engineering

Qualifications

• Ideally with an Engineering degree
• Minimum 3 years of Project Management experience
• Knowledge in innovation and sustainability industry, green certification, net zero carbon and zero energy. Candidate with certified green mark manager will be an advantage
• Innovative mindset to support the hotel innovation and sustainability team
• Strong Project Management Knowledge from initial to closing
• Able to work in a fast-paced environment, lead the projects and sustainability team and manage various stakeholders
• Able to work independently.
• Results-driven individual capable of effective people management, quality control and projects delivery on-time within budget in a fast-paced environment.
• Good set of skills such as cost planning, contract management, creative thinking, problem solving, administrative and interpersonal skills are a must.
• Candidate with PMP will be an advantage