Major Duties:
The Area Manager directs a staff of Information Technology professionals responsible for the execution of this program across multiple VA facilities and customer business lines encompassing a major metropolitan area, a State, or a small region of several States which significantly impact a wide range of VA activities, other agencies, or operations of outside interest such as University affiliates, and Veterans Service Organizations. This is a non-bargaining unit eligible position.
- Oversee the day-to-day operations, services, maintenance and security for all customers within their immediate geographic area.
- Directly responsible for support services and delivery for all VA customers (regardless of VA business line) within their immediate area and collaborates closely with partners in the Infrastructure Operations and Command Center Operations divisions to deliver full service and total ticket management for area VA IT end users.
- Provide management, supervision and services for Area Network Operations, Operations Support, Systems Integration, and Systems Design.
- Direct, review and participate in the design, development, implementation and maintenance of automated information systems and technical architectures in compliance with Congressional, VA, OI&T, and EUO directives.
- Plan, direct, and provide technical guidance to improve the Area Information Systems program and IT computing environment.
- Develop long range program goals and objectives, assign projects to subordinates and monitor operations to reach objectives.
- Evaluate facility proposals in the arena of operating systems environments, telecommunications, system engineering, budgeting, and systems architecture.
- Aligns EUO OIT Capital Assessment Planning (CAP) with the Mission of the Department of Veterans Affairs.
- Support area-wide leadership, planning, and management of information technology strategy, development, and implementation.
- Ensure contracts, TAC procurements, Request for Proposals (RFP), Request for Information (RFI), and Request for Quotes (RFQ) are created, funded, tracked, and closed for EUO District Area.
- Develop & monitor GRC Assessments, Security Control Assessments (SCA), OIG FISMA/FISCAM Audits that protects the NIST confidentiality, integrity, and availability (CIA) of the organization's information, information systems, and networks in accordance with policies, procedures and control techniques, and agency and federal regulations.
- Support delegated authority for all local IT service delivery within their area, including prioritization of End User Operations work.
- Act as an advocate for IT requirements with VA Lines of Business (VHA, VBA, NCA, etc.) and District IT management to ensure IT services provided at the facilities in the area are acceptable to the business.
Position Description/PD#: Supervisory IT Specialist (PLCYPLN)/PD17824A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not Required
Travel Required: Occasional travel may be required as needed for this position.
Work Schedule: Monday - Friday; Tour of duty will be determined based on organizational needs.
Compressed/Flexible: As determined by the Agency Policy
Virtual: Not Authorized.
Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel and attendance at meetings and conferences away from the work site. Travel requirement is up to 20% of the time. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort.
Working Conditions: The work area is adequately lighted, heated, and ventilated. The work environment involves every day risks or discomforts that require normal safety precautions. Employee may occasionally be exposed to uncomfortable in such places as research and production facilities.
Starting at $149,584 Per Year (GS 14)