Total 65 job vacancies by DWP Digital

IT Service Manager - Live Service: Pay up to £36,545 p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

This is an exciting opportunity for an IT Service Manager to join DWP's Product Support team and be part of a huge government department supporting over 20 million citizens every day.

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions, and make ensure everybody has the money they need to live during their retirement years.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. 

The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. 

Delivery. Work. Projects. 

In this IT Service Manager job:

• You will manage problems and issues effectively by monitoring them with a diverse range of stakeholders and collaborating to share information and resources.
• You'll be responsible for progressing incidents, tickets and queries - with appropriate prioritisation, processes, procedures, and policies.
• You'll manage end user communication and expectations effectively to ensure people are satisfied when using and accessing the product or service.
• You will implement necessary activities and interventions tailored to the product or service.
• You will keep your knowledge of your product/service up to date to stay ahead of changes.
• You'll contribute to pre and post release activities to ensure seamless support for new and modified products/services in Live service.
• You'll give and ensure high-quality support for all end users, understanding the business impact and assisting in resolving incidents, issues, and queries.

What skills, knowledge and experience will you need? 

• Previous experience of IT Service Management including: Knowledge of a Service Management Framework e.g. ITIL
• Demonstrable experience of independently supporting and maintaining an application which records, tracks, and controls complex decision outcomes
• Experience of maintaining close relationships with customers to understand their needs.
• Experience of identifying and executing opportunities to improve IT processes and services and measure the effects of these efforts over time.

Details. Wages. Perks. 

You'll join us in our brilliant digital hub in Blackpool. We're accessible from all across the North West, and we've got lots on onsite parking.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. 

In return for your skills, we offer competitive pay of up to  £36,545.

You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%.

You'll get a generous leave package starting at 24 days, rising to 26 days after one yeat, plus all the usual bank holidays, and the option to take extra days off on flexi leave. 

We also have a broad benefits package built around your work-life balance which includes: 

• Flexible working, flexi hours and flexi days 
• Hybrid working: some time in a hub with the team, some time at home 
• Family-friendly policies 
• Time off volunteering and charitable giving 
• Bring your authentic self to work with 'I Can Be Me in DWP' 
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket 
• Sports and social activities 
• Working in an award-winning environment and culture 
• Professional development, coaching, mentoring and career progression opportunities. 

Click 'Apply' for more information and to start an application on Civil Service Jobs. 

Digital with Purpose.

DWP Digital is seeking a Senior Data Engineer to apply data engineering on a massive scale, influencing issues which affect millions of citizens and making a real difference to how the UK works.

DWP is the UK's largest department, every year we pay over £195 billion to over 20 million citizens.

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones.

We help people find jobs, and support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years.

The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us.

Your role: 

You'll join a close-knit team at the heart of one DWP's highest priority transformation projects - the Health Transformation Programme. This team is responsible for both the Personal Independence Payments (PIP) and Health Assessment services.

Working with huge datasets (quite possibly the largest on offer in the UK), you'll be delivering benefits that positively impact thousands of UK citizens.

Data modelling is key in this role - you'll be running platforms and transforming raw data into model raw datasets. Our production environment is currently on-prem, but the direction of travel is cloud engineering. You'll be executing code in different places across the following tech stack: Azure, Databricks, PySpark and Pandas.

You will steer the data engineering function within a wider product team. There'll be lots of connecting and interaction with stakeholders - you'll work closely with product and delivery managers, business analysts and data scientists.

You'll manage a small team of data engineers and will also oversee specialist contractor data engineers. You'll explore new ideas and support your team in developing their technical and interpersonal skills. Your time will roughly be split 70% data engineering and 30% leadership, strategy and management.

DWP Digital is a great place to work, we offer a supportive and inclusive environment where you can grow your career and make a real difference.

Essential criteria:

• Enterprise-scale experience with Azure data engineering tools, Databricks, PySpark and Pandas
• Experience of data modelling and transforming raw data into datasets
• Experience of building team capability through role modelling, mentoring, and coaching
• Able to manage relationships with non-technical colleagues and can work in a collaborative, inclusive way

It's also great if you have the following (if not, don't worry, you'll have lots of opportunity to learn skills like this here):

• Experience transitioning from On-Prem to cloud production environment
• Experience of building automated data processes
• Strong enthusiasm and passion for data engineering and emerging technologies

Details. Wages. Perks.

You'll join us based at one of our brilliant digital hubs in either Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield https://careers.dwp.gov.uk/our-locations/ 

We also have all the tools and tech we need to enable our people to work flexibly. We operate a hybrid working model with a mix of home working and some time in the office.

In return for your skills, we offer a competitive salary of up to £63,517. There is also a Digital Allowance of up to £15,000 per annum available for exceptional candidates.

You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97% (worth £18,400 a year).

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

Click 'Apply' for more information and to start an application on Civil Service Jobs.

Please note, this role requires you to pass Security Check clearance.

Associate Digital Portfolio Manager: Pay up to £36,545, plus up to 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

• Are you a highly organized self-starter with analytical and strategic thinking skills?
• DWP Digital is offering an amazing opportunity to kickstart a career as an Associate Portfolio Manager.
• If you thrive in a fast-paced and varied environment, and want to do work that makes a real difference, this could be the perfect fit for you!  

Portfolio Management is key in DWP Digital. We have a lot of activity happening across a huge department, and you'll make sure decisions surrounding the timing, structure, prioritisation, and delivery of our projects & programmes, are correctly planned and managed.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users.

Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. We're using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works.

The scale of what we do is incredible, and our purpose is unique. We'd love you to join us. 

Directing World-class Projects

We're growing our brilliant Portfolio Management community. Within this role you will be part of managing the demand pipeline for our portfolio - prioritising outcomes, budget, and resources.

You'll make sure there is capacity to meet the delivery plans, triggering things like recruitment activity or budget requests.

You an advisor and support to the project team, making sure we're set up right and delivery what we need to. If delivery is at risk, you'll make sure actions are in place to mitigate and enable successful delivery.

You'll help unblock issues, tackle interdependencies and manage risk.

You'll be part of a supportive community of Portfolio Managers, as well as the wider DWP Digital team. We'll invest in your skills so that you have everything you need to be a great Portfolio Manager and help us deliver for the millions of people who are relying on us.

What skills, knowledge and experience will you need? 

• Experience of stakeholder management and building good working relationships.
• Experience of producing and maintaining reports using a range of tools.
• Experience of analysing information to make recommendations to help enable effective delivery.
• Knowledge of how projects are run, managed, and governed.
• You'll need to be a good communicator and be able to see the big picture.

Details. Wages. Perks. 

You'll join us in our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle, or Sheffield.

1 role is based in Birmingham, Leeds, Manchester, or Newcastle & 1 role is based in Birmingham, Blackpool, Leeds, Manchester, or Newcastle.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. 

In return for your skills, we offer competitive pay of up to £36,545.

You'll be eligible for a brilliant civil service pension with employer contributions of over 28%.

You'll also generous leave package starting at 24 days, rising to 26 days after one year, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes: 

• Flexible working, flexi hours and flexi days 
• Hybrid working: some time in a hub with the team, some time at home 
• Family-friendly policies 
• Time off volunteering and charitable giving 
• Bring your authentic self to work with 'I Can Be Me in DWP' 
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket 
• Sports and social activities 
• Working in an award-winning environment and culture 
• Professional development, coaching, mentoring and career progression opportunities. 

Click 'Apply' for more information and to start an application on Civil Service Jobs. 

DWP. Digital with Purpose.

• Are you an experienced security focused infrastructure engineer?

• Do you enjoy working in a fast-paced environment continually looking to evolve?

• Do you want to work within one of Europe's largest deployments of directory services and hybrid cloud environment?

We are looking for an Infrastructure Engineer specialising in Identity management to join our dynamic team. As an Identity Infrastructure engineer, you will play a pivotal role in ensuring integrity, security, and efficiency of DWPs Identity infrastructure.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

Our DWP Digital teams are driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.

You'll help change the face of public services used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Deploying World-class Platforms.

The proficient Identity team oversees all aspects of internal authentication within the DWP infrastructure.

The focus revolves around Active Directory/Entra ID, supplemented by various supporting infrastructure components like DNS, Certificate Services (PKI), Modern Authentication (MFA, WHfB), Entra ID Connect, and Single Sign-On technologies such as ADFS.

The team provides support for a custom-built Identity Management platform that integrates seamlessly with ServiceNow, along with enterprise security systems such as Active Directory.

What skills, knowledge and experience will you need?

• Experience of working with Active Directory, Entra ID, MFA and SSO technologies
• Experience of onboarding applications to Entra ID eg. Enterprise Applications
• Knowledge in scripting languages for automation eg. PowerShell, Bash, Azure CLI
• Experience of implementing and working with Privileged Access Management systems and RBAC eg. Azure Privileged Identity (PIM) Management or CyberArk PAM
• Knowledge and experience of Windows Server Security, Monitoring and Vulnerability Management

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Blackpool Leeds, Manchester or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

We offer competitive pay of up to £48,347.

You'll be eligible for a brilliant civil service pension with employer contributions worth over £11,000 per year.

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Oracle E-Business Database Engineer: Pay up to £48,347 plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

This is an exciting opportunity for an Oracle E-Business Database Engineer to join DWP. This position is situated within the Data Platforms Team which ensures DWP services are designed, delivered into production and maintained, using agile methodology.

DWP is the UK's largest government department, our services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions, and make sure everybody has the money they need to live during their retirement years, making payments worth over £195bn per year, supporting over 20 million citizens every day.

The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. 

Delivery. Work. Projects. 

Our drive is to move to cloud-based technologies from on-premises hosting. You will be delivering valuable pieces of work to advance Data Platforms product offerings in line with our Vision and Business Plan.

Delivering successful outcomes in this role, the main responsibilities include:

• You will work with a team of Database Specialists and Engineers and provide support for production and test Oracle E-Business Suite R12.2 systems.
• You will join an Agile Delivery environment and will support and work closely with the development teams.
• You will undertake Oracle E-Business R12.2 application (ADOP) and technology stack (WebLogic, FMW) patching, and database patching/upgrades.
• You will clone Oracle E-Business Suite R12.2 environments, administer database backups and perform disaster recovery tests.

What skills, knowledge and experience will you need? 

• Must have skills in Oracle Database technologies (e.g. Installs, Upgrades, Patching, Backup and Recovery)
• Experience of RAC, ASM, CRS, RMAN, Data Guard
• Oracle E-Business Suite Database Administrator
• Public Cloud Technologies (particularly OCI and AWS).

Please note - this role requires being part of an on-call rota which will commence after training is complete.

Details. Wages. Perks. 

You'll join us in one of our brilliant digital hubs in either Blackpool or Newcastle-upon-Tyne.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. 

In return for your skills, we offer competitive pay of up to £48,347.

You'll be eligible for a brilliant civil service pension with employer contributions of 28.9%.

You'll get a generous leave package of 26 days rising to 30 days in time, plus all the usual bank holidays, and the option to take extra days off on flexi leave. 

We also have a broad benefits package built around your work-life balance which includes: 

• Flexible working, flexi hours and flexi days 
• Hybrid working: some time in a hub with the team, some time at home 
• Family-friendly policies 
• Time off volunteering and charitable giving 
• Bring your authentic self to work with 'I Can Be Me in DWP' 
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket 
• Sports and social activities 
• Working in an award-winning environment and culture 
• Professional development, coaching, mentoring and career progression opportunities. 

Click 'Apply' for more information and to start an application on Civil Service Jobs. 

Lead Network Domain Architect - Paying up to £69,869 - £89,995 p.a. plus 28.97% employer pension contributions, hybrid hub / home working, flexible hours, and great work life balance.

Location

This role can be based in one of our brilliant hubs of Blackpool, Manchester, Leeds, Sheffield or Newcastle. We work a hybrid model, so you'll split your time between home and the office.

DWP. Digital with Purpose.

As the UK's largest public service department, the Department for Work and Pensions (DWP) administers the state pension and a range of working-age, disability, and ill-health benefits to around 20 million claimants and customers. Our aim is to improve people's day-to-day lives, help them build financial resilience, and create a more secure and prosperous future.

Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works.

The scale of what we do is extraordinary, and our purpose is unique. You will join our community of Architects across DWP Digital.

Tell me more about the position

In this pivotal position, you'll play a crucial role in defining and upholding our network architecture standards, guiding solution designs, and endorsing technology selections. Your wealth of experience will be instrumental in shaping our network technology roadmap and staying abreast of industry trends to inform our IT strategy.

As a key member of our core architecture team, you'll collaborate closely with stakeholders across the organisation, offering expert guidance to solution architects and fostering alignment among senior business and technical stakeholders. With your leadership, we'll continue to deliver innovative and robust network solutions that support our mission to provide essential services to millions of people.

You will support the delivery of Networks technology roadmap. Research, understand and communicate network domain-related IT industry trends - emergence of new technology challenges and capabilities.

Your Essential Skills and Experience:

• Leading and governing network architecture design of business-critical IT projects/services in a large, complex UK central government or private sector organisation.
• Successfully presenting network solutions at governance forums.
• Successfully influencing & driving agreement across senior business and technical stakeholders
• Networks strategies, blueprints, reference architectures and design patterns.
• Network service infrastructure, including cloud native networking (AWS, Azure, GCP and OCI), routing, switching, managed WAN and LAN design, Ethernet, wireless solutions.
• Network Protocols, Standards and Hardware configuration.

Details. Wages. Perks.

In return for your skills, we pay between £69,869 - £89,995 per annum.

You will also receive a brilliant civil service pension, with employer contributions of 28.97% worth up to £22,500 each year.

Plus, a generous leave package starting at 26 days, rising over time to 31 days.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Click 'Apply' for more information and to start an application on Civil Service Jobs.

Business Analyst: up to £43,347, 28.97% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more…  

• Are you a skilled Business Analyst looking for a new challenge? 
• Can you work with a wide range of stakeholders? 
• Do you want to use your skills to provide insight which supports better public services? 

DWP. Digital with Purpose.  

In DWP our expert technologists are working on stuff that is genuinely massive. And we're driven by a unique and extraordinary purpose.  

We have 1bn lines of code in over 12,000 code repos and 90+ programming languages.  

Over 22 million people - 1/3 of the UK's adult population - access our services daily to get support, access benefits and find work.  

Over 110,000 colleagues and agents use the kit, tools, and systems we roll out.  

We're one of the biggest payers in Europe with over £195bn payments made annually.  

And you'll be part of the biggest, best established BA community of practice in UK government with access to all the support and learning you need to be at your best and grow your career.  

Your role:  

You will join the Data & Analytics (D&A) team to support DWP's operational, analytical, and reporting needs, with focus on improving citizen outcomes, Data Quality and Security. 

Our goal is to maintain and transform services to reduce fraud, error, and debt, and drive efficiency.

As a BA within D&A, you will be involved in the product delivery lifecycle within our Integrated Risk and Intelligence Service (IRIS). IRIS creates cutting edge data products to prevent and detect fraud and error.

We're all about getting to the root core of complex business problems and user needs. 

You will build strong and sound relationships with technical and non-technical stakeholders. 

You'll lead workshops, interviews, focus groups and utilise other techniques to effectively translate research data into detailed requirements to help deliver value and great outcomes for our users.

You'll also work with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities.  

You'll have lots opportunity to develop and improve your knowledge of Business Analysis and Agile principles. Apply today and launch a rewarding career here at DWP Digital as part of one of the strongest BA communities in the UK.

What you'll need to be successful in your application:

• Significant experience of working as Business Analyst
• Experience of using a wide range of tools and techniques to identify improvements and make recommendations
• Experience of building and maintaining relationships with senior stakeholders

Details. Wages. Perks.  

You'll join us in either our Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield digital hubs.   

We offer hybrid working with a mix of working in the office/home, flexible hours, and flexible working so you can do your job in a way that works for you.  

Pay for this role is up to £43,347 per annum. 

Our pension offer is great too - with 28.97% pension contributions worth over £12,500 in your pension pot every year.  

Some of the benefits our team love:

• Generous leave package starting at 26 days, rising further with service  
• Extra days off using flexi time (up to 3 a month) 
• Flexible working options to enable you to achieve the work life balance that is right for you including part-time, flexi time and job sharing  
• Training and development opportunities 
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket
• Professional development, coaching, mentoring and career progression opportunities.  

CLICK APPLY for further information and to start an application on Civil Service Jobs.  

DWP. Digital with Purpose.

Are you an experienced Senior Cloud Infrastructure Engineer?

We're looking for a Senior Infrastructure Engineer to join our amazing DWP Digital community.

This is a fantastic opportunity to join DWP Hybrid Cloud Services as a Senior Cloud Infrastructure Engineer and to create innovative digital solutions that make a difference to the lives of our 22 million users.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

Our DWP Digital teams are driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.

You'll help change the face of public services used by nearly every person in the UK. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Design. Work. Pipelines.

As a Cloud Infrastructure Engineer you will work in an agile multidisciplinary team building and operating products and services that are consumed by the rest of DWP Digital.

You will build centralised, shared cloud infrastructure services that allow application teams to build, deploy and scale applications quickly to serve our citizens.

You will design, implement, administer and support cloud infrastructure technologies, solutions and services such as:

• Networking and cloud connectivity
• Continuous integration
• Container administration
• PaaS and SaaS services.

Tell me more:

You will have a deep understanding of cloud tools and technologies, especially around infrastructure-as-code, CI/CD pipelines, containers and cloud networking.

You should also have an appreciation of information security, designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services.

What skills, knowledge and experience will you need?

The successful candidate will have demonstrable experience of building and operating systems in at least 3 of these areas:

• Implementation and maintenance of CI/CD pipelines using Gitlab or equivalent
• Container build and runtime environments
• Writing and maintaining Infrastructure as Code
• Cloud networking
• Operating systems, including Microsoft Windows and Redhat Linux
• Kubernetes administration and associated technologies e.g. Flux, Helm.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

We offer competitive pay of up to £73,153.

You'll be eligible for a brilliant civil service pension with employer contributions worth over a minimum of £15,000 per year.

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Solution Architect: Up to £70,000, plus 28.9% employer pension contributions, hybrid working, and great work life balance. Includes flexi time with up 3 extra days off a month.

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, supporting millions of people on a daily basis.

Join our dynamic team as a Solution Architect to develop user centric design solutions for services DWP provides to Children & Families across the UK.

Your expertise will guide our innovative projects from conception to delivery, bringing together our organisational needs with cutting-edge solutions.

Our DWP Digital teams are using fresh ideas and ground-breaking technologies to create innovative, scalable, and user-centric digital solutions that are changing how government works.

If you're passionate about designing technical solutions for transformative change projects, with an important social impact, this could be the position for you.

Designing World-Class Products

You will join an experienced community of Solution Architects who work together to developing products and services for Children's and Families Services, which meet user needs, ensuring the technical quality of our solution designs.

We're looking for someone to support our delivery teams, blending technical (development and architecture) and behaviour (leadership and communication) skills to achieve our collective goals.

Security, verification and authentication are a big part of that. Users of our services need to prove who they are, so they can get the support they need. You will make sure that DWP digital services have the right Identity and Trust solutions in place.

You'll ensure that the technical quality and adherence of solution designs align with DWP architecture principles, standards, patterns and practices, Enterprise Architecture and Product Roadmaps.

You'll have experience of agile delivery methodologies, together with developing solutions for deployment into public cloud environments.

If you're to be successful, we need skills, knowledge and know-how just like yours. Read on to find out more, and how to apply.

Your Essential Skills:

• Experience with Application Architecture design and modelling techniques, patterns, tools, and standards.
• Micro-service and API-led architecture design.
• Event-based architecture design, patterns (including pub-sub and data streaming).
• Public cloud technologies, design patterns, and best practice (e.g. Amazon Web Services, Microsoft Azure, Google Cloud Platform).
• Presenting to technical governance forums

Details. Wages. Perks.

You'll join us in either Blackpool, Leeds, Newcastle or Sheffield digital hubs.

In return for your skills, we pay £52,412 - £70,000 per annum.

You'll also get a brilliant civil service pension with employer contributions to 28.9% - that could be worth over £17,000 in your pension pot each year.

Plus, a generous leave package starting at 26 days, rising over time to 31 days.

You can also take up to 3 extra days off a month on flexi-time.

We also have a broad benefits package built around your work-life balance which includes: 

• An award-winning environment and culture: Employer of the Year 2023 (Women in IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Click 'Apply' for more information and to start an application on Civil Service Jobs. 

IT Service Manager: Pay up to £36,545p.a. plus 28.9% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

This is an exciting opportunity for an IT Service Manager to join DWP's Fraud & Error Live Support team and be part of a huge government department supporting over 20 million citizens every day.

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions, and make ensure everybody has the money they need to live during their retirement years.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. 

The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. 

Delivery. Work. Projects. 

Delivering successful outcomes in this role, the main responsibilities you will have include:

• You will have line management responsibilities, leading an established team of Service Managers.
• You will manage end user communication and expectations, providing high quality support for all end users.
• Plan, schedule and coordinate resources to ensure effective service delivery of business critical systems used by Counter Fraud Compliance & Debt (CFCD). This is the largest business directorate impacting DWP live estate with approximately 9,000 colleagues.
• Maintain stakeholder relationships and will liaise effectively and courteously with colleagues.
• You will be expected to work occasional evenings and weekends as required.
• Work as part of a dynamic team that will give you the opportunity to develop in IT service management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional.

What skills, knowledge and experience will you need? 

• Ability to lead and energise teams in order to maximise teamwork, co-operation, productivity and morale.
• Previous experience of IT Service Management working within a Service Management framework e.g. ITIL.
• Demonstrable experience of independently supporting and maintaining Digital Products and Services.
• Ability and experience in delivering continual service improvements.
• Experience in managing a high workload against competing priorities.
• Experience in developing Service Management processes to ensure relevant stakeholders requirements are met.

Please note - this role requires you to pass a security clearance check.

Details. Wages. Perks. 

You'll join us in our brilliant digital hub in Blackpool.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. 

In return for your skills, we offer competitive pay of up to  £36,545.

You'll be eligible for a brilliant civil service pension with employer contributions of 28.9%.

You'll get a generous leave package starting at 24 days, rising to 26 days after one year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. 

We also have a broad benefits package built around your work-life balance which includes: 

• Flexible working, flexi hours and flexi days 
• Hybrid working: some time in a hub with the team, some time at home 
• Family-friendly policies 
• Time off volunteering and charitable giving 
• Bring your authentic self to work with 'I Can Be Me in DWP' 
• Discounts and savings on shopping, fun days out and more 
• Interest-free loans to buy a bike or a season ticket 
• Sports and social activities 
• Working in an award-winning environment and culture 
• Professional development, coaching, mentoring and career progression opportunities. 

Click 'Apply' for more information and to start an application on Civil Service Jobs. 

DWP. Digital with purpose.

• Are you a leader in procurement, looking for an opportunity to apply your skills to a challenging new project?
• Do you want to at the forefront of one of the most impactful changes to civil service procurement in modern history?
• Do you want to lead a team of highly skilled, high-performing specialists to success?

DWP Digital are transforming the way government services work, and we're hiring the best digital talent to work in agile, multidisciplinary teams to deliver these changes, making over services easier to find, access and use.

DWP Digital is hosting a cross-departmental group responsible for driving efficiencies, increasing buying power and improving the quality of shared services to our end users, impacting the procurement arrangements for five government departments and affecting over 230,000 people, transforming and improving the services that civil servants rely on in their roles, and the Lead Supplier Manager will be at the forefront of driving that transformation.

If you want to be a leading part of our expert community, click apply now to start an application.

Design with people in mind.

As the Digital Lead Supplier Manager, you will be responsible implementing the Synergy Programmes Resourcing procurement strategy, delivering procurement plans in line with Programme objectives, gathering requirements, embedding appropriate Governance and Approvals in line with Government, Programme and DWP Digital processes. You will also be:

• Providing expertise in the development of key Digital hardware; software and IT services procurements aligned to Synergy Programme needs - collaborating with Senior Leadership teams and key stakeholders to understand requirements.
• Developing strong relationships with DWP Commercial and Finance Business Partners on development of end-to-end procurement processes, ensuring Value for Money and alignment with the Programme Budget commitments.
• Leading the development and maintenance of appropriate digital cost models, ensuring delivery managers and key stakeholders have the relevant management information to make informed decisions and support wider programme planning and iterations.

During the selection process, we will be highlighting applications that display behaviours such as;

• Experience of working with Senior stakeholders to develop Procurement Strategies, aligned to business plans
• Experience of leading on and managing complex Digital procurements across their lifecycle
• Proven Financial acumen to drive cost savings by utilising most cost-effective commercial frameworks supported by financial cost models
• Excellent engagement and communication skills with experience in effective negotiation
• Experience of contract and supplier performance management

And technical skills, like;

• Contract literacy Financial Management and controls
• Supplier Management/Performance utilising KPIs, MI and Reporting

Details. Wages. Perks.

You'll be based in your choice of one of our brilliant digital hubs in Manchester, Blackpool, Leeds, Sheffield, Newcastle or Birmingham, whichever is most convenient for you.

We also have all the tools and tech to work flexibly. We operate a hybrid working model.

We offer competitive pay of up to £63,517 per annum.

You'll be eligible for a brilliant civil service pension with employer contributions of 27.9%, worth up to £17,467 a year.

You'll get a generous leave package starting at 26 days, rising to 31 over time.

Plus, all the usual bank holidays, and the option to take up to 3 extra days off a month on flexi leave.

We have a benefits package built around your work-life balance, which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off for volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

Click 'Apply' for more information and to start an application on Civil Service Jobs .

Microsite summary: We're looking for a Digital Service Assessor to support service teams and lead Service Standard assessments in DWP.

Digital Service Assessor: Pay up to £43,347 plus over 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

DWP. Digital with Purpose.  

We have an exciting opportunity for a Digital Service Assessor to join our DWP Digital community. 

DWP is UK's largest government department, with over 20 million daily users. 

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years.

As our Digital teams build, maintain and improve DWP services, we need Service Assessors to check that what we're building works for our users, and meets the high standards we set for ourselves.

Your role is crucial to putting better public services in the hands of people that need them most.

Delivery. Work. Projects.   

As a Digital Service Assessor you will support service teams and lead assessment which determine whether the stuff we're working on meets the Service Standard.

You'll use evidence-based assessment methods and approaches to determine if services meet the standard.

You'll assessment communicate outcomes and champion the Standard within DWP's Digital group. You'll produce briefings and reports which track and report on the status of a service and whether it can proceed to the next lifecycle stage.

You'll contribute to key governance decisions, provide advice, guidance, and training to digital colleagues on the Service Standard to develop capability.

We are looking for people who have skills in:

• Communicating and Influencing
• Leadership
• Making Effective Decisions
• Seeing the Big Picture
• Quality Assurance

When we talk about quality assurance, we mean the ability to audits complex projects, programmes or functional areas for quality, compliance and risk. You need to be able to review and analyse reports and assess information presented to you by service teams, about user journeys and the purpose of a service.

Details. Wages. Perks.   

You'll join us in your choice of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. 

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.   

In return for your skills, we offer competitive pay of up to £43,347.  

You'll be eligible for a brilliant civil service pension with employer contributions of 27%, worth up to £11,000 a year. 

You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.   

We also have a broad benefits package built around your work-life balance which includes:   

• Flexible working, flexi hours and flexi days   
• Hybrid working: some time in a hub with the team, some time at home   
• Family-friendly policies   
• Time off volunteering and charitable giving   
• Bring your authentic self to work with 'I Can Be Me in DWP'   
• Discounts and savings on shopping, fun days out and more   
• Interest-free loans to buy a bike or a season ticket   
• Sports and social activities   
• Working in an award-winning environment and culture   
• Professional development, coaching, mentoring and career progression opportunities.   

Click 'Apply' for more information and to start an application on Civil Service Jobs.   

DWP. Digital with Purpose. 

Do you want to work on one the biggest changes to Civil Service in decades?

This is a chance to lead on data, performance, and insights for our high-priority cross-government change programme, Synergy.

You'll use data to help us create better shared services - like human resources, finance, payroll, and procurement - for major government departments including MoJ, Defra, Home Office, and DWP. 

You'll be looking primarily at procurement and increase buying power and quality. We need to make sure our teams have all the software, services and tools they need to deliver. And that comes with big, unique challenges when it comes to supplier management and commercial contracts. 

If you know how to use data and insights streamline procurement to drive out error, waste, and duplication, and you passionate about driving positive change, we want to hear from you.  

Delivering better public services through better ways of working.

As our first Performance, Data and Insights Lead within the Synergy Programme, you'll be able to influence huge change and make a lasting difference as we transform the administration of the Civil Service.

Your work will change how procurement works for the next 15 years, impacting over 50% of all Civil Servants - that's 230,000 people. 

You'll join an established senior management team, using your performance, data, and insights expertise to deliver end-to-end services for the Synergy Programme. You will influence decisions from design phase right through to live service. 

You'll need adaptability and agility. The Synergy Programme operates in a fast-paced and complex environment.

If you're flexible, intuitive and comfortable taking high levels of volume, speed and complexity in your stride, come join the team and put help us put data at the heart of decisions and delivery in Synergy.

What skills, knowledge and experience will you need?

• Experience in designing and implementing a performance framework and strategy, with deep experience in data analysis and data governance (Lead Criteria)
• Highly analytical, with excellent data, problem-solving and stakeholder management skills and experience
• Skilled in translating complex data architecture matters into plain English, to enable rich discussions with technical and non-technical stakeholders
• Skilled in building impactful narratives of key trends, highlighting risks and opportunities, and driving continuous improvement in data capture and reporting methods to oversee performance
• Experience and working knowledge of BI tools such as Power BI, Tableau, or SQL

Details. Wages. Perks.

You'll join us based at one of our brilliant digital hubs in either Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield.

In return for your skills, we offer pay up to £89,995 per annum.

You'll also get a brilliant civil service pension with employer contributions of 28.97%. That's worth up to £22,521 a year.

Plus, a generous leave package starting at 26 days, rising over time to 31 days, family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexitime and compressed hours.

Our benefits package is built around your work-life balance and includes:

• Time off volunteering and charitable giving
• Learning and development tailored to your role, including industry recognised qualifications, coaching and mentoring
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• An inclusive and diverse environment with opportunities to join staff networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more

CLICK APPLY for further information and to start an application on Civil Service Jobs.

DWP. Digital with purpose.

• Are you an experienced content designer?

• Are you passionate about delivering high quality content?

• Do you want to make DWP services work better? Can you write content that is easy to understand, and drives the right outcomes?

DWP Digital is transforming the way government works. We're hiring the best digital talent to work in agile, multidisciplinary teams and deliver better public products and services.

We're looking for talented, purpose-driven content designers to work on services that make a difference to people's lives.

If you want to be part of our expert community, click apply now to start an application.

Design with people in mind.

In DWP Digital our content designers focus on meeting user needs:

• We make complex information and processes easy to understand and follow
• We help DWP products and services achieve their intended outcomes - helping people find work, access benefits and get support

You'll be a senior content designer.

That means you're an experienced practitioner who can take a high-level view of how a user's content journey maps to business processes.

You will develop content strategy and solutions for complex services and products, working with digital and non-digital content.

You will map and write user stories, and be responsible for content quality, including reviewing the work of others.

You'll have chance to mentor other content designers and may also manage small teams.

You'll be part of supportive community of practice in DWP Digital, as well as a wider government content community.

You'll also lead on cross-government content projects, attend events and be an advocate for good content design.

Your essential skills and experience:

• You have experience of working at pace in an agile environment and in a digital context
• Your spelling and grammar are excellent. You have experience of writing and editing using a style guide and plain English
• You have experience of taking a user-centred approach to content design, and explaining design decisions in a way that other people understand
• You have experience of making the case for content design to senior stakeholders and product owners
• You can handle constructive criticism of your work and can constructively review other people's work
• You understand how your work fits into the wider context of a team and organisation

Details. Wages. Perks.     

You'll join us based at one of our brilliant digital hubs in either Birmingham, Blackpool, Manchester, Leeds, Newcastle or Sheffield.

In return for your skills, we offer pay up to £63,517 per annum.

You'll also get a brilliant civil service pension with employer contributions of 27.9%. That's worth up to £17,721 a year.

Plus, a generous leave package starting at 26 days, rising over time to 31 days, family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexitime and compressed hours.

Our benefits package is built around your work-life balance and includes: 

• Time off volunteering and charitable giving
• Learning and development tailored to your role, including industry recognised qualifications, coaching and mentoring
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Sports and social activities
• An inclusive and diverse environment with opportunities to join staff networks including Women's Network, National Race Network, National Disability Network (THRIVE) and many more

CLICK APPLY for further information and to start an application on Civil Service Jobs

Product Manager: up to £63,517, 27.9% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more…

DWP. Digital with Purpose.

* Are you experienced leader in Product Management?
* Are you confident in the face of complexity?
* Can you help our expert delivery teams get the best product outcomes for our users, colleagues and taxpayers?

We are looking for skilled Product Managers to join our community of experts in DWP Digital.

We're driving a once-in-a-generation transformation of government services used by millions of people, and powering payment worth £195bn a year. We're using fresh ideas and leading-edge technologies to create innovative and user-centric products and services.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivering World-Class Products.

We are looking for an experienced Product Manager to work with our Retirement Services Team.

We are responsible for running and transforming digital service. We ensure people over state pension age can plan for and secure all the support they need to live a life without unnecessary hardship.

We are a key part of DWP's modernisation story. We are delivering end-to-end service transformation which is improving support and outcomes for our users, and our colleagues.

Every year DWP pays over £120 billion to 18million DWP customers, including 1 million overseas customers in 229 countries. It's big and complex, and unlike any other product challenge out there.

Our purpose is delivering products which mean that operational colleagues can focus on DWP customers, and that millions of people can manage their finances and are paid the right amount on time.

What skills and experience do you need to show us?
* Experience of creating and communicating a product roadmap, and gaining stakeholder buy in 
* Experience working with users to understand their needs, and represented the user in all decision making.
* Experience making effective decisions based on incomplete information using a range of suitable techniques
* Experience in prioritising product backlogs based on user needs, value and effort
* Experience of working with a range of specialists in multidisciplinary teams, applying an agile methodology and mindset to enable incremental delivery 

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs, in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model, with some time working from home and the office.

In return for your skills, we offer a competitive salary of up to £63,517.

You'll be eligible for a brilliant civil service pension with employer contributions worth over 27%.

You'll also generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

* Flexible working, flexi hours and flexi days
* Hybrid working: some time in a hub with the team, some time at home
* Family-friendly policies
* Time off volunteering and charitable giving
* Bring your authentic self to work with 'I Can Be Me in DWP'
* Discounts and savings on shopping, fun days out and more
* Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
* Sports and social activities
* Working in an award-winning environment and culture
* Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.