Total 62 job vacancies by Bourne Leisure

Join Our One Great Team at Lakeland Haven as a Recruitment Assistant!

Are you passionate about connecting people with the right opportunities? We're looking for a dedicated Recruitment Assistant to join our team and play a key role in supporting our recruitment efforts.

As a Recruitment Assistant, you will:

Coordinate the Full Recruitment Cycle: From advertising job vacancies and screening applications to scheduling interviews and onboarding new employees.

Partner with Hiring Managers: Work closely with department leaders to understand staffing needs and ensure a seamless hiring process.

Talent Screening: Review applications, conduct initial screenings, and present qualified candidates to hiring managers.

Candidate Experience: Ensure candidates have a positive experience by providing timely feedback, clear communication, and support throughout the hiring process.

Local Recruitment Campaigns: Assist in organising and managing recruitment campaigns, talent pipelines, and outreach efforts to attract top talent locally and regionally.

Support New Starters: Help facilitate the onboarding process, including scheduling inductions, and ensuring new team members feel welcomed and supported from day one.

Recruitment Administration: Maintain accurate records, support the People Administrator with administrative tasks, and ensure all recruitment documentation is organised and up to date.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool
- Up to 50% Discount off food on Park and 20% discount in our shops
- Opportunity to use our Corporate Box at the O2 Arena
- Fantastic Discounts with many national Brands & Retailers
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels
- Reward & Recognition Schemes
- Training and development opportunities including fully funded qualifications
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Working Hours and Pay Rates: Permanent contract, 40 hours per week over 5 days – up to £11.44 per hour depending on age. We aim to offer flexibility where we can with full or part time hours.

Experience and Qualifications
You may already be an In-house Recruitment Coordinator or have experience as a Recruitment Administrator which is great! All we are looking for is…

- Excellent verbal and written communication skills
- Experience of high-volume recruitment in hospitality or retail
- A flexible, proactive, and hands-on approach with the ability to take ownership of a task or project and see through to completion
- The ability to complete work with accuracy with attention to detail.
- Be driven and able to multi-task under pressure

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Position: Burger King Manager 
Type: Full-Time / Permanent 
Bonus: Up to 10% Annual Bonus 

Join our One Great Team here at Haven as a Burger King Manager, where your leadership skills will ensure every guest enjoys exceptional service and great tasting fast food! 

As the Burger King Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Burger King brand standards.

Key Responsibilities 
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.  
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.  
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.  
Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs.  
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.  
Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.  
Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities.  

Requirements  
- Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry.
- Strong leadership and communication skills. 
- Ability to work in a fast-paced environment while maintaining attention to detail. 
- Exceptional customer service and problem-solving abilities. 
- Knowledge of health and safety regulations. 
- Strong organisational and multitasking skills. 
- Experience in budgeting and financial management. 
- Flexibility to work evenings, weekends, and holidays. 

What We Offer 
- Attractive salary plus annual bonus opportunity.   
- On-site accommodation, subject to availability and T&Cs.  
- An inclusive, supportive work environment.  
- Comprehensive training and ongoing support.  
- Career development opportunities, including fully funded qualifications.  
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!  

How to Apply 
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk 

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.  

Position: Owner Events Coordinator
Type: Full-Time / Permanent
Pay Rates: Competitive plus benefits

Join our One Great Team here at Haven as an Owner Events Coordinator, where you’ll be at the heart of delivering exceptional experiences for our Holiday Home Owners.

We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.

Key Responsibilities
- Plan, organise and deliver a calendar of events and activities tailored to our owners.
- Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
- Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
- Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
- Analyse owner feedback to continuously improve ownership experience on park.

Requirements
- Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
- Strong organisational skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with an owner first mind-set.
- Ability to work flexibly, including weekends, evenings and bank holidays.
- Proficient with Microsoft office

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: resourcingteam@bourne-leisure.co.uk

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share. 

Come and join our One Great Team here at Haven as a Fast Food Venue Team Manager!

Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa John’s to Slim Chickens Restaurants and Chopstix Noodle Bars.

As part of our full time, permanent Food & Beverage Team you will…
- Oversee the day-to-day operation of one of our Branded QSR Venues onsite, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin, and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues, and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Restaurant Manager or Store Manager in a well-known Takeaway Brand, Quick Service Restaurant, or Fast Food Franchise which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources, and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Deputy Kitchen Team Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will…

- Support the Kitchen Team Manager with the day-to-day operation of our restaurants Kitchen, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Support with completing relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team
- This is a hands-on role where you will lead from the front cooking 85% of your time, whilst also assisting with managing the kitchen standards on health, safety and hygiene

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits. With onsite accommodation available if needed!

Experience and Qualifications
You may already be an Assistant Kitchen Manager or Sous Chef which is great. Or maybe you’re an experienced Chef looking for the next step! All we are looking for is…

- Proven experience leading large teams in a fast-paced Kitchen or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Level 3 Food Hygiene Qualification

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Cleaning Services Operations Assistant!

As part of our Cleaning Services Team, you will…

- Support the Cleaning Services Team Manager with all, planning, preparation and activity attributed to the day-to-day operation of the Cleaning Services department
- Support with stock management and orders, team rota’s, recruitment and team training, budget performance, safety and legislative compliance checks
- Ensure the delivery of a clean and safe environment for our Guests, monitoring daily service and tasks, responding to feedback and addressing areas for improvement
- This is a hands on, varied role where you will be out on Park but will also support with administrative tasks related to the role

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £11.44 per hour

Experience and Qualifications
You may already have experience within Cleaning or Facilities Operations as a Coordinator, Assistant or Administrator which is great! All we are looking for is…

- Previous experience of working within a large team
- The ability to work at pace and under pressure whilst remaining organised
- Experience of planning and organising operational tasks, stock control and managing budgets
- Can confidently deal with Guest concerns with the ability to resolve problems, show empathy and understanding

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

Come and join our One Great Team here at Haven as an Administrator in our Maintenance Hub!

As part of our Facilities Team, you will…
Enjoy a fast-paced environment ensuring that all the maintenance work on park is planned, delivered and executed in the most effective, efficient and effortless way possible. You will be driving the efficiency of the maintenance, stores and cleaning services operations by planning and communicating with other internal teams and acting as their internal contractor to ensure works are completed by the Maintenance and Cleaning Services Teams.

- Review work requests
- Schedule and allocate work
- Administrate the jobs process
- Stock and asset management and control
- Mobile device management (where applicable)
- Communicate to internal customers, contractors, manufacturers, insurers, and suppliers
- Goods In process
- Contractor management
- Communicate effectively to all team members

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £11.44 per hour

Experience and Qualifications
You may already be a Maintenance Coordinator or have experience as an Administrator which is great! All we are looking for is…

- Must be highly competent (and confident) in computer and IT systems.
- Evidence of previous administrative roles
- Able to present information confidently at all levels
- Be highly service driven towards both ‘Owners’ and internal customers

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are 45 hours per week. We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Guest & Owners Team Manager!

As part of our full time, permanent Experience Leadership Team, you will…

- Oversee the day-to-day operation of the Guest & Owners experience on Park, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, bookings and allocation management, Safety and Legislative compliance checks
- Respond to complaints both verbal and written including conflict resolution
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Customer Service Manager or Guest Relations Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Customer Service or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Cleaning Services Operations Assistant!

As part of our Cleaning Services Team, you will…

- Support the Cleaning Services Team Manager with all, planning, preparation and activity attributed to the day-to-day operation of the Cleaning Services department
- Support with stock management and orders, team rota’s, recruitment and team training, budget performance, safety and legislative compliance checks
- Ensure the delivery of a clean and safe environment for our Guests, monitoring daily service and tasks, responding to feedback and addressing areas for improvement
- This is a hands on, varied role where you will be out on Park but will also support with administrative tasks related to the role

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: £11.44 per hour

Experience and Qualifications
You may already have experience within Cleaning or Facilities Operations which is great! All we are looking for is…

- Previous experience of working within a large team
- The ability to work at pace and under pressure whilst remaining organised
- Experience of planning and organising operational tasks, stock control and managing budgets
- Can confidently deal with Guest concerns with the ability to resolve problems, show empathy and understanding

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, including full or part time hours. Working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

Come and join our One Great Team here at Haven as a Fast Food Team Member!

Who doesn’t love a good takeaway? At Haven, we’ve brought some favourites along for the ride to the seaside, from Burger King and Papa John’s to Slim Chickens Restaurants and Chopstix Noodle Bars.

As part of our Food & Beverage Team you will…
- Greet customers, take orders and payments, delivering a great, memorable service to our guests
- Help to prepare and serve our delicious fast food offerings which may include crafting the perfect burger, assembling delicious pizzas or serving up noodle dishes or crispy chicken and fries
- Work with the team to maintain a clean and safe environment for all

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 16 to 17 £7.50, 18 to 20 £9.97, 21+ £11.44 per hour

Experience and Qualifications
You don’t need experience to join our Food and Beverage Team. You may already be a Takeaway Assistant or have quick service restaurant experience as a Crew Member or maybe you have Retail or Restaurant experience but if not, that’s ok! We will provide the training and support required to ensure you are great at what you do.

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Owner and Events Coordinator!

As part of our Experience Team, you will…

- Schedule & communicate events through various platforms including; Owner Website, Newsletters & Social Media pages
- Work with department Heads to source event materials and ensure budgets are considered and not overspent
- Ensure all events meet H&S Regulation
- Build relationships with owners on park, actively socialising through attendance at Owners' social occasions and being highly visible and approachable on park.
- Ensuring all owners are given a warm welcome and a first-class service

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits

**We can provide onsite accommodation - subject to availability and T&Cs**

Experience and Qualifications
You may already be an Events Coordinator which is great! All we are looking for is…

- Excellent organisational skills
- Ability to prioritise workloads
- Be able to provide first class service.

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

This opportunity requires the successful candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

We aim to offer flexibility where we can, our Owner Events Coordinators working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

Come and join our One Great Team here at Haven as a Guest & Owners Team Manager!

As part of our full time, permanent Experience Leadership Team, you will…

- Oversee the day-to-day operation of the Guest & Owners experience on Park, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, bookings and allocation management, Safety and Legislative compliance checks
- Respond to complaints both verbal and written including conflict resolution
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications
You may already be a Customer Service Manager or Guest Relations Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Customer Service or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Shift leader in Cooks Fish and Chip Shop!

As part of our Food & Beverage Team you will…

- Lead & coach the team on shift to ensure all areas of responsibility are met by the Team
- Escalate issues to the Brand Manager when required
- Induct & support new starters through 90-day induction, and completion of departmental training
- Deliver a hands-on approach to restaurant duties and greeting our customer's
- Work with the Team to help keep our kitchens & dining areas clean & safe - Always promoting Health & Safety first!
- All of our Shift Leaders carryout the same day to day duties as our Team Members, stepping up as a Shift Leader and deputising in the absence of the Brand Manager.

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 16 to 17 from £7.50, 18 to 20 from £9.97, 21+ from £11.44 per hour, with an additional £1 per hour when leading a shift

Experience and Qualifications

You may already be working in a similar role as a Supervisor, Shift Leader or Team Leader which is great! All we are looking for is…

- Experience working in a fast food, restaurant or retail environment in a supervisory position.
- Excellent customer service skills
- Attention to detail
- An inspiring leader on shift

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Kitchen Assistant / Porter!

As part of our Food & Beverage Kitchen Team, you will…

- Support with the cleanliness of the kitchen, ensuring we maintain high health and hygiene standards ensuring a clean and safe environment for all
- Carry out daily and weekly cleaning tasks in the kitchen which may include, cleaning crockery, utensils and cooking equipment, cleaning storage areas and sanitising food preparation areas
- Assist with basic food preparation when required

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 16 to 17 £7.50, 18 to 20 £9.97, 21+ £11.44 per hour

Experience and Qualifications
You don’t need experience to join our Food & Beverage Team. You may already be a Kitchen Porter, Kitchen Assistant or Fast-Food Crew Member but if not, that’s ok! We will provide the training and support required to ensure you are great at what you do.

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

Come and join our One Great Team here at Haven as a Guest Experience Team Member!

As part of our Guest Experience Team, you will…

- Prepare Welcome Packs to warmly greet our guests upon their arrival
- Extend a warm welcome to guests as they arrive at our bustling reception area
- Extend hospitality through courtesy check-in calls, ensuring guests feel appreciated and attended to from the moment they arrive
- Share your insider's knowledge of the local area with our guests, enriching their stay with tips and recommendations for an unforgettable experience
- Collaborate seamlessly with our team to swiftly and effectively address any queries or concerns our guests may have, ensuring their comfort and satisfaction throughout their stay

What’s In It For You?
- Free use of our Leisure Facilities, including swimming pool 
- Up to 50% Discount off food on Park and 20% discount in our shops 
- Opportunity to use our Corporate Box at the O2 Arena 
- Fantastic Discounts with many national Brands & Retailers 
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels 
- Reward & Recognition Schemes 
- Training and development opportunities including fully funded qualifications 
- Fantastic Health, Mind & Money Support Programme 
- Enhanced family friendly policies and pay* (eligibility criteria applied)

Pay Rates: 16 to 17 £7.50, 18 to 20 £9.97, 21+ £11.44 per hour

Experience and Qualifications
You don’t need experience to join our Guest Experience Team. You may already have experience in Hospitality, Customer Service or Guest Relations but if not, that’s ok! We will provide the training and support required to ensure you are great at what you do. All we are looking for is…

A warm and welcoming communicator, always keeping a positive attitude, even in tricky situations. Being customer-focused is crucial because you'll be our guests main point of contact. Your warmth and ability to handle anything with a smile will ensure our guests feel truly cared for and valued.

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

Working hours are on a rota over a 7 day period and could include evenings and weekends (depending on role). We aim to offer flexibility where we can, including full or part time hours.

We would love to hear from you
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch.

What can you expect during the recruitment process?
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk