The incumbent is a recognized subject matter expert in a specialized area and provides leadership for highly complex and challenging activities under the minimal direction of a manager or executive.

Serves as a confidential integrator in all aspects of program responsibilities to include, but not limited to, conducting program studies, potential bargaining unit impacts/issues/resolution, operating practices or procedures with a view toward their acceptability within organization/national plans. Identifies problems and devises appropriate courses of action acceptable to management officials, and assures effective follow-through within program responsibilities to accomplish desired improvements.

Creates and maintains channels of communication by interfacing with key stakeholders and a wide range of other external groups. The incumbent must be able to explain, advocate, and express factual information and ideas in a convincing manner to negotiate with groups and individuals internal and external to the Service Center, develop an expansive professional network with other organizations (government and non-government) and identify internal and external issues that impact the work of the Service Center.

Performs a variety of special and/or sensitive assignments, independently or with the Group Manager, involving research, analysis, development of written materials, and coordination of substantive program issues and activities.

Applies knowledge of FAA's policies and objectives to identify, define, and organize work for multiple work activities. Provides advice, counsel, or instruction on work matters. Identifies potential issues and proposes recommendations for preventive action. Assures that activities are efficiently carried out and that program objectives are being effectively accomplished. Assures uniformity and consistency of performance by the Service Center and adherence to national policies.

Presents briefings to representatives within FAA and to various national/international organizations. Provides operational expertise in representing the FAA at meetings and seminars.

Provides expert guidance and instruction both internally and externally to address diverse, complex issues which often cross multiple projects, programs, and/or functional areas. Develops and recommends approaches to address current and anticipated problems and issues. Works with senior management to identify and resolve problems.

The incumbent is expected to perform work independently resolving potentially controversial or sensitive issues. Broad policies and objectives provide general guidance for addressing issues but often require the development of new approaches. Often asked to develop new policies, procedures and approaches that take into consideration FAA policies, Government-wide rules and regulations and external concerns. Creates new solutions and policy interpretations as situations require. Works with senior management to identify and resolve problems.

Final work is subject to review by the Group Manager. Work is typically reviewed only at completion for success in achieving planned results. Has broad discretion to ensure the alignment of organizational goals and policies and the requirements of national goals and program objectives.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

• Diagnose and repair to specifications.
• Brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals. • Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist fellow technicians/mechanics in performing technical activities.

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Must have a minimum 3 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
• A.S.E. certification in at least 3 (three) of A1-A8 is required. (New hires with external similar qualifications/certifications will have up to 2 years of employment to comply).
• Maintains Federal, State and Local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Our Crew Knows Benefits

• Health benefits that start on day one of employment, for all of our full-time teammates:
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

• Diagnose and repair to specifications.
• Brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Adequately explain technical diagnoses and needed repairs to non-mechanical individuals. • Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist fellow technicians/mechanics in performing technical activities.

• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
• Must have a minimum 3 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment.
• A.S.E. certification in at least 3 (three) of A1-A8 is required. (New hires with external similar qualifications/certifications will have up to 2 years of employment to comply).
• Maintains Federal, State and Local certification/license where applicable.
• Ability to communicate technical information to non-technical people.
• Reading, writing, and math skills.

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.