SALES ADMINISTRATIVE ASSISTANT
Full-time
Fresh/Entry Level
5 days ago
Responsibilities:Greet and direct customers.Provide accurate information (e.g. product features, pricing and after-sales services).Respond to complaints from customers and give after-sales support when requested.Assist sales...
Responsibilities:
- Greet and direct customers.
- Provide accurate information (e.g. product features, pricing and after-sales services).
- Respond to complaints from customers and give after-sales support when requested.
- Assist sales team to manage schedules, filing important documents, and communicating relevant information across.
- Conduct price and feature comparisons to facilitate purchasing.
- Maintain outstanding store condition and visual merchandising standards.
- Manage returns of merchandise.
- Work with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
- Inform customers about discounts and special offers.
- Team up with channel partners to build pipeline and close deals.
- Keep up-to-date with new products/services.
Requirements:
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
- Familiarity of the retail sales process.
- Able to work for 6 days a week.
- Understanding with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Basic math skills.
- Track record of achieving sales quotas.
- Good communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Excellent computer skills (MS Office & SQL System)
- Able to converse in English, Malay & Chinese
- Strong verbal and written communications skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Minimum SPM/O Level or Equivalent.
Perks & Benefits
- Commission and bonus
- Regular team activities
- Company trips
- Annual leave
- EPF & Socso
Lotus-Stamas Sdn Bhd is a well established company for 30 years. The company primarily involves in distributing and retailing sanitary wares, kitchen wares, shower screens, tap fittings, water heaters, fans, water tanks, concrete admixtures & waterproofing products.