Total 801 Quality Assurance / Control job vacancies in QLD - Brisbane & Gold Coast - Brisbane & Surrounds

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients

We’re currently looking for a high caliber professional to join our team as Officer, Markets Operations Control - Hybrid (Internal Job Title: Securities & Derivatives Analyst 1 – C09) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Ensure compliance with global and regional functional policies with focus on Operational Risk, Manager’s Control Assessment (MCA), Information Security and Records Management.
• Perform Records Management related activities.
• Perform access reviews for the supported businesses.
• Manage Outsourcing related reviews and reporting in line with the requirements outlined by the Third-Party Management Policy.
• Perform MCA testing of the Business activities.
• Perform process reviews and provide recommendations for improvement and automation.
• Manage documentation of Continuity of Business Plans.
• Participate in and/or lead projects as assigned.
• Escalate transaction processing issues to the appropriate channels and collaborate on a solution.
• Design and analyze moderately complex reports, in coordination with standards set by direct leadership.
• Ensure processes adhere to audit and control policies.
• Perform regulatory controls, account reconciliations, and record retention activities in accordance with established policies.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred.
• Fundamental understanding of Treasury products, accounting and regulatory policies.
• Proven ability to perform various concurrent activities/projects in a high-risk environment.
• Demonstrated knowledge of macros.
• Consistently demonstrate clear and concise written and verbal communication skills.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
• Basic understanding of Treasury Products and Accounting
• Ability to perform various concurrent activities/projects in a fast-paced environment
• Ability to work under pressure and manage deadlines
• Consistently demonstrate clear and concise written and verbal communication skills
• Attention to detail and intermediate problem-solving skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Responsibilities

• Plan for quality assurance activities with timelines and effort estimates and manage resources to support testing demand.
• Discuss and work with System Analysts & development teams and SMBC to understand the testing requirements to determine testing coverage and collect sample test data (if available).
• Review documentations created by QA Team Lead, Senior System Analyst and/or vendor to ensure quality.
• Track testing activities against test plans and track defects (Log Defect with assigned Severity, Retest and Close Defect) discovered to resolution. Report statistics and statuses to PM.
• Provide guidance and mentorship to the team and ensure process and compliance is met. Provide direction, support and set performance goals to the team.
• Timely escalate issues to manager.
• Support on hiring matters such as interviews where required.
• Onboard new joiners to their roles.
• Coach and guide team members on their jobs.
• Manage and motivate team performance, guided by performance management framework.
• Engage team members to identify and support them on their career aspirations and development plans.

Job Requirements

• Diploma/ bachelor’s degree in computer science.
• Min. 10 years' experiencing working as Quality Assurance Analyst/ Tester in a bank, FI or a consultancy company.
• Familiar with defect management tools.
• Ability to understand technical jargons and some understanding of technology environment setup.
• Possess strong planning skill and is positive and proactive in his/her approach.
• Excellent communication, interpersonal and presentation skills.