Total 10 Manager level Purchasing / Procurement / Inventory job vacancies in Client Office: Washington, DC

Major duties and responsibilities include, but are not limited to program management/administration, supervision, clinical and education.

Program Management/Administration

• Oversees the implementation of the pharmacy procurement and inventory programs.
• Responsible for monitoring, communication and coordination of drug and supply recalls, conversions, special handling medications, drug alerts and shortages.
• Serves as the pharmacy recall coordinator by developing and implementing action plans to manage drug recalls.
• Collaborates with Pharmacy Leadership to develop and implement a VAWW Pharmacy cost containment strategic plan by fully utilizing the VISN and National PBM pharmacoeconomic resources and community by translating national data, innovations, and recommendations into local process improvement that maximize fiscal responsibility and providing clinical review and recommendations to develop drug conversion plans to address drug shortages, pharmacoeconomic initiatives and emerging safety concerns.
• Responsible for pharmacoeconomic outcomes and analysis, performance measures, and impact assessments designed to maximize both resource utilization and quality patient care.
• Interfaces with internal and external customers to identify, develop, and implement appropriate formulary programs, outcome assessments, and cost containment activities.
• Manages the non-formulary and prior authorization drug approval process including the establishment and implementation of programs for the appropriate and cost efficient use of selected drugs that are high cost and subject to inappropriate use.

• Analyzes current and future workforce requirements to determine competencies and skills needed.
• Successfully transitions new hires into the position by promptly communicating performance elements and standards within applicable timeframes, providing ongoing feedback and coaching, and making appropriate use of the probationary period to assess the employee's ability to perform.
• Establishes results-oriented plans with subordinate employees with cascaded goals within 60 days of the beginning of the performance appraisal cycles.
• Appropriately identifies and addresses specific, performance-related deficiencies with the employee in a timely manner to ensure employee is given every opportunity to improve to a successful level of performance.
• Develops the ability of the subordinate staff and others, as appropriate, to perform and contribute to the organization through coaching, mentoring and providing ongoing feedback and by granting opportunities to learn through formal and informal methods.
• Appropriately recognizes and rewards employee's contributions and performance in accordance with policy and within established timeframes.
• Works with the servicing Human Resources Management Office, as appropriate, to ensure that an employee's conduct deficiencies are addressed expeditiously.
• Ensures that subordinates complete all mandatory training on a timely basis.

• Drug Therapy Monitoring.
• Serves as a drug information resource for other health care providers, answering inquiries regarding therapeutics, drug interactions, dosing, side effects, etc.
• Report any adverse events to VADERS and create order sets for high cost and specialty pharmaceuticals to provide guidance to prescribing, monitoring, and formulary compliance.
• Track patients using high-cost medications to verify therapeutic goals are being met, with an eye on optimizing medication management if they are not achieving desired therapeutic outcomes.
• Performs prescription processing activities in outpatient and/or inpatient pharmacy areas.

• Provides proactive, ongoing communication related to the pharmacy programs under their supervision to professional staff via Pharmacy & Therapeutics Committee meetings, Medical Staff meetings, Pharmacy Staff meetings, and individualized meetings, as appropriate.
• Serves as a resource and provides information and education to staff, Pharmacy Residents, and Pharmacy Students in areas of Inventory Management and approved clinical guidelines to reduce unnecessary and inappropriate use of drugs.
• Works with the Pharmacy Leadership to identify targeted drug therapy interventions.
• Participates in the precepting or training of pharmacy residents, pharmacists, pharmacy technicians, students and other medical center personnel as required.

Major duties and responsibilities include, but are not limited to program management/administration, supervision, clinical and education.

Program Management/Administration

• Oversees the implementation of the pharmacy procurement and inventory programs.
• Responsible for monitoring, communication and coordination of drug and supply recalls, conversions, special handling medications, drug alerts and shortages.
• Serves as the pharmacy recall coordinator by developing and implementing action plans to manage drug recalls.
• Collaborates with Pharmacy Leadership to develop and implement a VAWW Pharmacy cost containment strategic plan by fully utilizing the VISN and National PBM pharmacoeconomic resources and community by translating national data, innovations, and recommendations into local process improvement that maximize fiscal responsibility and providing clinical review and recommendations to develop drug conversion plans to address drug shortages, pharmacoeconomic initiatives and emerging safety concerns.
• Responsible for pharmacoeconomic outcomes and analysis, performance measures, and impact assessments designed to maximize both resource utilization and quality patient care.
• Interfaces with internal and external customers to identify, develop, and implement appropriate formulary programs, outcome assessments, and cost containment activities.
• Manages the non-formulary and prior authorization drug approval process including the establishment and implementation of programs for the appropriate and cost efficient use of selected drugs that are high cost and subject to inappropriate use.

• Analyzes current and future workforce requirements to determine competencies and skills needed.
• Successfully transitions new hires into the position by promptly communicating performance elements and standards within applicable timeframes, providing ongoing feedback and coaching, and making appropriate use of the probationary period to assess the employee's ability to perform.
• Establishes results-oriented plans with subordinate employees with cascaded goals within 60 days of the beginning of the performance appraisal cycles.
• Appropriately identifies and addresses specific, performance-related deficiencies with the employee in a timely manner to ensure employee is given every opportunity to improve to a successful level of performance.
• Develops the ability of the subordinate staff and others, as appropriate, to perform and contribute to the organization through coaching, mentoring and providing ongoing feedback and by granting opportunities to learn through formal and informal methods.
• Appropriately recognizes and rewards employee's contributions and performance in accordance with policy and within established timeframes.
• Works with the servicing Human Resources Management Office, as appropriate, to ensure that an employee's conduct deficiencies are addressed expeditiously.
• Ensures that subordinates complete all mandatory training on a timely basis.

• Drug Therapy Monitoring.
• Serves as a drug information resource for other health care providers, answering inquiries regarding therapeutics, drug interactions, dosing, side effects, etc.
• Report any adverse events to VADERS and create order sets for high cost and specialty pharmaceuticals to provide guidance to prescribing, monitoring, and formulary compliance.
• Track patients using high-cost medications to verify therapeutic goals are being met, with an eye on optimizing medication management if they are not achieving desired therapeutic outcomes.
• Performs prescription processing activities in outpatient and/or inpatient pharmacy areas.

• Provides proactive, ongoing communication related to the pharmacy programs under their supervision to professional staff via Pharmacy & Therapeutics Committee meetings, Medical Staff meetings, Pharmacy Staff meetings, and individualized meetings, as appropriate.
• Serves as a resource and provides information and education to staff, Pharmacy Residents, and Pharmacy Students in areas of Inventory Management and approved clinical guidelines to reduce unnecessary and inappropriate use of drugs.
• Works with the Pharmacy Leadership to identify targeted drug therapy interventions.
• Participates in the precepting or training of pharmacy residents, pharmacists, pharmacy technicians, students and other medical center personnel as required.

Our Store Managers are inspirational role models who aspire to continuously improve!

CELEBRATE LIFE & EXPRESS LOVE

Store Manager – H. Samuel – Washington

As Store Manager here at H. Samuel in Washington you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Jewellery, Watch & Gift Retail is truly unique!

In any of our H. Samuel stores you’ll see our knowledgeable team members devote their days to sharing and celebrating special life-changing moments with our customers. We love that we are a key part in making an engagement, a wedding or the celebration of a loved-one’s Birthday even more special by ensuring our customers discover the perfect piece to mark the occasion. Ours is an environment like no other. Join us – Be part of something special!

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• An excellent track record of successfully achieving KPI's.
• Experience of holding accountability for managing the commercial performance of a store.
• Experience of leading store teams.
• Experience of target-setting and interpreting business data.
• An ability to inspire, coach and develop your team to maximise potential and performance.
• Proven track record of role modelling and consistently delivering amazing customer experiences.
• Clear passion for our products and ability to put yourself in our customers shoes.
• A competitive spirit.
• Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What's next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

What will you receive in return?

Your Rewards

Upon joining us as a Store Manager you’ll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’.

In addition to being able to access dedicated Learning & Development resources you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Diversey’s mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 100 years, the Diversey brand has become synonymous with product quality, service, and innovation.

Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally.

We are looking for a proactive and strategic Packaging Procurement Manager. This role fulfills a manager position on the European packaging procurement team. The ideal candidate will play a key part in driving forward sustainability initiatives across packaging portfolio.

Areas of responsibility:

• Strategic sourcing – Develop and execute cost advantaged strategies to procure packaging materials for Europe
• Supply Market Expertise – continuously monitor supply and demand dynamics in key packaging materials (rigid containers, corrugate, flexible labels, pouches, secondary packaging, etc.). Understand buying position in the market vs. our competitors, as well as supplier positions and negotiations power
• Cost Savings - generate new ideas and execute on those ideas to deliver cost reductions in line with the specific targets. Engage suppliers on pricing and supply related issues for new product quotes, volume transfers and/or cost savings projects.
• Total Cost of Ownership (TCO) – partner with internal R&D and supplier technical experts to improve life cycle cost of our packaging (minimize waste, maximize product performance, re-use packaging instead of repurchasing where applicable, etc.)
• Product Supply - Manage intermittent supply issues and support planning organization to ensure supplier performance and compliance
• Innovations Support – Support new project initiatives from the business, attend team functions and provide input, engage suppliers to help team understand potential costs and design/cost implication, engage larger Supply Chain functions when necessary, execute startups.
• Communications - Develop appropriate communications to advise business of supplier performance and supply issues.
• Sustainability – work closely with Diversey’s corporate sustainability and strategy office to develop ESG targets related to packaging, as well as execution plans and strategies

Education/Qualifications:

• Bachelor degree in packaging engineering or supply chain, engineering, chemical engineering or related field
• MBA preferred
• Knowledge of packaging categories, knowledge of European and global packaging supply market
• Strong analytical skills, ability to work with data analytics function and drive insights from data analysis
• Basic understanding of packaging related commodity indexes (HDPE, LDPE, PP, paper, wood and metals related industry indexes or price tracking mechanisms)

Experience

• 3+ years of work experience in procurement, packaging category management, supply chain

Leadership Capability:

• Drive for Results - Communicates persuasively to win support, leverages understanding of key business drivers in own area to get results
• Collaborating & Influencing - influences others through reasoning and relationships and understands how to operate in a matrix organization and use networks appropriately to get things done

Functional Capability:

• Strategic Sourcing, contract management
• Analytical thinking: ability to quickly analyze data and transform it into meaningful insights.
• Commodity Risk Management and supply continuity
• Communications & Negotiations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.

As an equal employment opportunity employer, Diversey provides reasonable accommodations to qualified individuals with disabilities to enable them to be considered for any position to be filled unless the accommodation would pose an undue hardship.  Should you require a reasonable accommodation in order to complete the hiring process, please contact our Human Resources Department at  hrquestions_us@diversey.com.

As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. 

Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you’d like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. 

Day shift only: Office closes at 6pm
 

Benefits We Offer You 

• A work/life balance that allows you to work 5 days a week and be off work by 6pm. 

• Outstanding company culture with growth opportunities throughout the U.S. 

• Competitive starting pay + monthly bonus opportunity. 

• Paid Time Off accrued throughout the year, increasing with years of service. 

• Generous 401(k) match with Traditional and/or ROTH choices. 

• Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution. 

• EXTRA Healthy Wellness Program with rewards towards your medical premium. 

• BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. 

Your Responsibilities 

• Provide excellent customer service.

• Meet sales goals through unit rentals, unit insurance, and moving supplies.

• Guide new customers through rental processes and agreements.

• Maintain facilities – sweeping, mopping, changing light bulbs, etc.

• Work independently on daily tasks as well as cooperate with team members.

• May be required to run errands for the facility and travel to other store locations.

Your Qualifications 

• 1+ year of customer-facing employment experience.

• Strong computer skills.

• Current, valid driver’s license with access to a reliable personal vehicle (except in NYC.)

• High school diploma or GED equivalent. 

If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The BPA Program Manager (PM) will be responsible for all work performed under a large, technology-focused BPA with multiple concurrent task orders. The PM will be a single point of contact for the BPA must possess expert skills in communication, teamwork, leadership, and motivation.

What You Will Need:

• US Citizenship and the ability to obtain and maintain a federal Public Trust

• Bachelor's degree

• Project Management Professional (PMP) certification

• Extensive knowledge in Federal IT management, strategy, governance, and modernization as well as meet the following requirements:

• FIFTEEN (15) or more years' combined experience in the following:

  • Strategic Planning and Innovation

  • Enterprise Information Technology

  • Business Intelligence

• TEN (10) or more years' experience in portfolio, program and project management and leading multi-disciplined teams for medium or large multi-task projects of high complexity

• Ability to communicate effectively, both orally and in writing

• Ability to effectively manage complex projects that facilitate executive-level decision-making.

• Proficient using the current version of MS Suite

What Would Be Nice To Have:

• SEVEN (7) or more years' CBP OIT experience

• FIFTEEN (15) or more years' combined experience in the following:

  • Customer Service Support

  • Experience with CBP, DHS, and its Components

  • Enterprise Architecture Management

  • Enterprise IT Service Management Implementation

  • Enterprise Governance

  • Business Intelligence

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Leader supports the Store Leader in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Leader develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. In addition to ensuring that products are easy to see and buy, building sales through product and gaming knowledge, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business, this position supervises Guest Advisors and Senior Guest Advisors in the absence of the Store Leader. 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point‐of‐Sale (POS) computer system via PC keyboard, including making correct change, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Leader in a timely and professional manner.
• Promote GameStop’s unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Leader with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Leader, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Leader.
• In partnership with the Store Leader, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Leader, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best‐in‐class guest service is consistently provided.
• Approve payroll, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Leader.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Leader/District Leader.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Guest Advisors and Senior Guest Advisors in absence of Store Leader.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

QUALIFICATIONS

• Must present proof of ability to legally work in the United States.
• Must be at least 18 years old.**
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

KEY JOB SKILLS AND ABILITIES

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred. 
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position’s purpose.  GameStop considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. 

*Certain State-specific exceptions may apply

**Unless prohibited by applicable law

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.

1. Mengembangkan strategi bisnis guna meningkatkan jumlah customer, meningkatkan penjualan dan mengoptimalkan keuntungan.
2. Memimpin, memotivasi, melatih, membimbing dan mengawasi staff kantor secara efektif.
3. Memastikan pelayanan toko seoptimal mungkin guna menciptakan kepuasan pelanggan yang tinggi.
4. Membagi tugas kepada staff kantor termasuk memberikan jadwal masuk, ijin, dll.
5. Menjaga agar kondisi/suasana/kebersihan toko terjaga dengan baik dan membuat pelanggan merasa nyaman.
6. Mengawasi administrasi toko dan memastikan pekerjaan staff administrasi sesuai dengan peraturan dan prosedur.
7. Menganalisis dan melaporkan tren pembelian dan kebutuhan pelanggan.
8. Menangani semua masalah yang muncul dari staff atau pelanggan seperti keluhan maupun kritik.
9. Melakukan penilaian kinerja staff dan menimbang apakah diperlukan pelatihan atau tidak. Termasuk memutuskan apakah kontrak kerja staff akan dilanjutkan atau stop sampai disitu.
10. Mendesain layout toko / tampilan toko semenarik mungkin.