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Post Room MessengerUK Defence Academy, Swindon, SN6 8LAFull time, PermanentSalary of £22,338.23 plus benefits
Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants. Serco supports the DA as the MOD's primary link with UK universities and international military educational institutions. Serco have an exciting new role as a Post Room Messenger. You will sort, deliver and collect all items of mail in the Post Room.
Main Accountabilities:
- As directed by the Post Room Team Leader(s) take responsibility for the internal and external secure distribution and collection of Protectively Marked mail and Defence Courier mail.
- Be responsible for the sorting of incoming mail, both from internal and external sources, and the distribution of mail into the appropriate pigeon holes.
- Proficient in the use of all Post Room Equipment.
- Exercise care and security of equipment issued to the Post Room.
- Assist with the franking process of outgoing mail, if required.
- Delivery and collection of internal mailbags on foot or by vehicle depending on the particular round.
- Delivery and collection of parcels and larger items between rounds as required.
- Delivery of priority items and obtaining signatures for same.
- Delivery of security pouches containing protectively marked documents and obtaining signatures for same.
What you’ll need to do the role:
- Good level of general education, with GCSE’s (A-C) or equivalent in English.
- Full clean Driving License
- Good written and verbal communication skills.
- Previous experience in a Customer Service facing role.
- Previous Administration and or Post Room Experience.
- Knowledge / understanding of general office practices.
- PC literate, with experience in MS Outlook.
- Ability to work unsupervised.
- Ability to proactively manage own workload
The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
- Free, secure onsite parking.
- Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
- Gym membership, the site boasting 2 fully equipped gymnasiums.
- Site also has a heated outdoor swimming pool (open May-Sep).
- 18-hole golf course (annual membership circa £375).
- Fully equipped riding stables, with the opportunity for lessons.
- Other sporting facilities include tennis courts, Astro-turf football pitches and much more.
What we offer:
- 25 days annual leave plus bank holidays and the chance to purchase additional days.
- Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
- We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
