Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Physician Assistant

Department: General Surgery

Schedule: Part Time, 30 Hours

POSITION SUMMARY:

Under the general supervision of a physician, the Physician Assistant is responsible for providing varied medical services, which may include: obtaining complete medical history and performing a physical examination; ordering and interpreting laboratory tests and imaging studies; formulating a diagnosis and treatment plan; prescribing and/or dispensing medication; assisting in surgery or other invasive procedures; rounding on admitted patients; counseling patients and families, and other patient care duties. May be involved with a patient's medical care in any role which the attending physician deems proper and consistent with applicable law, hospital regulations, delineation of privileges, and the Physician Assistant's training, knowledge, skill, and experience.

Equal Opportunity Employer/Disabled/Veterans

General Cleaner, Environmental Services

Location: Boston, MA

Schedule: 40 hours per week, Days, 7:00AM - 3:30PM with Rotating Weekends and Holidays

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That’s why you’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment. 

There’s never been a better or more exciting time to join our BMC community and help us continue to carry out our mission of delivering exceptional and equitable care to all.

POSITION SUMMARY:

Performs a range of housekeeping duties to maintain a clean and sanitized environment throughout the hospital.  May operate machines in order to perform duties, General Cleaners will maintain daily cleaning of assigned areas by following the approved hospital cleaning procedures.  Basic housekeeping tasks include, but are not limited to: sweeping, mopping, vacuuming, scrubbing, polishing, dusting, and the cleansing of any and all designated objects/areas.

JOB RESPONSIBILITIES:

• Maintains daily cleaning of assigned areas, by following the approved hospital Cleaning Procedures.  Basic housekeeping tasks include, but are not limited to sweeping, mopping, vacuuming, scrubbing, polishing, dusting, and the cleansing of all designated objects/areas.
• Operate vacuum cleaners, floor scrubbers, burnishers, buffers and wall washing equipment and any other power machinery as instructed.
• Maintains stock of all housekeeping supplies in assigned areas and maintains housekeeping closets and equipment.
• Prepares patient rooms for occupancy upon patient discharge or transfer including, but not limited to the sanitation of patient beds, furniture and equipment.
• Cleans and maintains refrigerators, stoves, ovens, and other patient and non-patient care equipment.
• Sets up and cleans meeting rooms per specifications of department requester.
• Collects and disposes of all trash and waste as needed.
• Cleans, disinfects and sanitizes items such as bathroom sinks, floor, and shower (if applicable); fill soap dispenser, and paper towel and tissue dispensers.

JOB REQUIREMENTS:

• Work requires the ability to read, follow oral and written instructions in English at a level acquired through the completion of elementary school
• Ability to learn and perform basic housekeeping practices and understands the policies and procedures of the hospital.
• HS Diploma or completion of GED preferred

JOB BENEFITS:

• Competitive pay
• Supportive work environment with a focus on training, professional development, and growth
• Highly subsidized medical, dental, and vision insurance options
• Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System
• Tuition reimbursement and tuition remission programs

ABOUT THE DEPARTMENT:

Our Environmental Service Department supports Boston Medical Center’s mission by providing support with daily disinfection, maintaining cleanliness in our public areas and keeping our floors shiny and creating a clean and pleasant atmosphere. Our staff connects with patients, visitors, and clinical staff every day to ensure a high quality services. Patient Safety has always been at the forefront of our operation, all while creating a welcoming environment for everyone.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans

Research Study LPN, General Internal Medicine

Location: Boston, MA

Schedule: 16 hours per week, hybrid

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.  

POSITION SUMMARY:

The Treat-to-Target Serum Urate versus Treat-to-Avoid Symptoms in Gout Trial (TRUST trial) will test two different treatment strategies for gout. The trial will require two part-time research LPNs who will each manage participants in one of the two treatment strategies. The LPNs will be responsible for following a treatment strategy algorithm that includes gout education, lifestyle counseling, and pharmacologic management. Training on the treatment strategy algorithm will be conducted before any patients are enrolled.

The position will require 40% effort for a minimum of 2-3 years. There will be a mixture of virtual visits and on-site visits at Boston Medical Center. The individual will be actively involved in subject recruitment, data collection, adverse event monitoring and reporting, and ensuring compliance with human subjects’ regulations.

JOB RESPONSIBILITIES:

• Ensures that established protocols are implemented, maintains protocol integrity, monitors participant’s status assuring safety, and plays a significant role in the education of clinical trial participants.
• Working with the PIs and the study coordinator, determines whether patients meet protocol inclusion criteria and assists with research subjects recruitment including obtaining informed consent.
• Establishes a therapeutic relationship with patients and families, providing the needed support to facilitate understanding of the disease process and the clinical trial, including information relative to study medication, study goals, and objectives.
• Reviews intake assessment with clinical team to confirm patients' medical conditions, readiness, and eligibility for study enrollment as a research participant. Establishes an appropriate plan of care for patient based on the study’s guidelines.

OTHER

• Provides patient education regarding protocol participation and provides additional information to participants to ensure their understanding and adherence to the program. 
• Responsible for scheduling of follow-up research study appointments for study participants which may require reminder phone calls, mailouts, or home visits.   
•  Orders, obtains (i.e., performs phlebotomy)and evaluates appropriate lab and diagnostic tests according to study protocols in order to determine the  treatment and follow-up plan for each study subject.
• Documents adverse events and severe adverse events, and follows up with the research team and the participant’s clinical team as necessary.​

This position is funded by a 2 - 5 year grant. There may be opportunity beyond this grant funding for position integration into ongoing operations.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required

JOB REQUIREMENTS

EDUCATION:

• Graduate of an accredited program of practical nursing. 

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Current license in the Commonwealth of Massachusetts to practice as a Licensed Practical Nurse.

EXPERIENCE:

• At least 2 years of clinical experience with adult patients with various medical conditions such as hypertension, chronic kidney disease, diabetes, and heart disease is required.
• Completion of Collaborative IRB Training Initiative (CITI) required. This can be completed after hire.
• Experience with clinical trials preferred but not required.

KNOWLEDGE AND SKILLS:

• Computer skills required. Familiarity with common computer programs such as Microsoft Word and Excel preferred.
• Ability to input data into electronic systems.
• Strong interpersonal skills, highly organized, detail-oriented and timely
• Strong patient communication and patient education skills. Attentive to detail and able to closely follow a clinical protocol.

Equal Opportunity Employer/Disabled/Veterans

Boston Medical Center (BMC) is more than a hospital. It´s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet – an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world.

Position: Team Coordinator

Department: Medicine

Schedule: 36 Hour Nights, Every Other Weekend

POSITION SUMMARY:

Under general supervision, the Team Coordinator is administratively responsible for the planning, supervision, coordination, and direction of the day-to-day operations of the Primary Care Clinic. Ensures that the clinics meet their standard for performance and service to patients; promotes continuity of care; enhances the growth of managed care; patient satisfaction, customer service, physician and team satisfaction, patient flow and resolves operational issues and problems.

ESSENTIAL RESPONSIBILITIES / DUTIES

Duties include, but are not limited to the following:

• Hires, trains, motivates, evaluates, and disciplines the clerical staff as necessary.

• Supervises direct reports in day-to-day operations. Assigns work and monitors staff workload to maximize efficiency.

• Assumes overall responsibility for monitoring patient flow, timely registrations, and patients’ wait time. Reassigns staff as needed to optimize patient flow.

• Ensures appropriate clerical staff coverage; maintains time and attendance records for staff, including hours worked, leaves and vacation/sick time.

• Submits weekly payroll for clerical staff to the Practice Manager.

• Establishes objectives and standards for performance; monitors subordinates performance and ensures that departmental objectives are met.

• Reviews and approves the personnel actions and recommendations of supervisors.

• Conducts regular meetings and serves as a mentor and leader to improve overall performance and staff satisfaction.

• Reviews performance and compliance with departmental procedures and evaluates staff in annual performance appraisals.

• Monitors employee needs for training. Provides staff on-the-job training in registration and appointment computer systems, billing, managed care, customer service, telephone skills, etc.

• Develops annual training and development plans in conjunction with each employee; makes appropriate arrangements for training.

• Communicates departmental goals to employees and fosters a work environment that motivates employees to achieve these goals. Maintains clinic statistics. Produces reports on team and clinic productivity, unit volume, panel size, etc.

• Ensures that clerical staff is maintaining the integrity of the data. Ensures that all requirements for billing, such as encounter forms, referrals for managed care patients, and other administrative requirements of third party payors are met.

• Ensures that information entered into the hospital’s Patient Information System is accurate and complete.

• Responsible for copayment collection and adherence to accounting guidelines and policy for copayment. Ensures that provider schedules are maintained appropriately. Ensures compliance by providers with established guidelines for clinic cancellations and modifications.

• With the Medical Directors and Practice Manager, monitors, revises, and makes recommendations on clinical schedules and space to ensure efficient patient flow.

• Holds daily meetings (or “huddles”) with staff to discuss daily plan, any open issues and focus for the day.

• Participates in Clinic Management Team meetings. Works with team to establish departmental policies and procedures, problem solve, and plan future strategies. Monitors patient satisfaction.

• Projects a positive, supportive attitude to patients and staff.  

• Solves issues, such as, but not limited to, assisting patients with special needs (including persons with disabilities and those needing translation services), dealing challenging or disruptive patients, patients’ complaints, conflict resolution and weather-related issues.

• Provides coverage for registration and scheduling clerks as necessary.

• Serves as liaison to managed care plans (BCBS, Tufts, Medicare, etc.).

• Maintains records of expenditures and reviews requisition requests.  

• Coordinates housekeeping, maintenance, and repairs for the clinic; ensure all areas, equipment and furnishings are kept clean and in good repair.

• Maintains inventory system of supplies.

• Performs other related duties as required.

JOB REQUIREMENTS:

• Bachelor’s degree (or equivalent combination of formal education and experience) is required.

EXPERIENCE:

• Work requires at least three years of full-time experience in a healthcare business or medical office setting.

• Supervisory experience in a healthcare business or medical office setting is strongly preferred.

KNOWLEDGE AND SKILLS:

• Demonstrated technical competency using standard hospital computer systems including Microsoft Office (Word, Excel, Outlook), web browsers, and hospital registration systems (such as, IDX, SDK, Logician, etc.).

• Ability to mentor, guide and motivate direct reports through demonstration of best practices and leading by example.

• Requires knowledge of clinical operations, hospital financial and human resources policies and procedures.

• Knowledge of medical terminology.

• Excellent English grammatical skills with the ability to effectively communicate both verbally and in writing.

• Excellent interpersonal, organizational, and management skills, including the ability to set priorities, efficiently delegate, and motivate staff to complete assigned work.

• Ability to analyze and solve problems in a systematic, logical, and timely manner.

• Must be able to maintain strict protocols of all confidential or sensitive information

Equal Opportunity Employer/Disabled/Veterans

POSITION SUMMARY:

Performs variety of general maintenance activities throughout the hospital to maintain a safe and efficient hospital environment, which enhances the quality of patient care.

Position: General Service Technician - Carpenter     

Department: Plant Operations

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• Performs all general maintenance duties.
• Responds to calls from the Control Center.
• Makes rounds as assigned and inspects equipment and records. Enters data into appropriate database.
• Plans and performs preventative maintenance schedules as assigned.
• Troubleshoots all designated equipment and reports any problems.
• Prepares stock orders for purchasing.
• Paints all painted and unpainted surfaces as assigned in all areas of hospital.
• Plans and performs the construction, installation, renovation, maintenance and repair of the carpentry related functions throughout the hospital.
• Replaces and repairs steam system parts and fixtures.
• Inspects maintenance equipment to ensure it is functioning properly.
• Works, as assigned, with licensed General Services Technicians in order to maintain a safe and efficient patient-orientated environment.
• Performs the functions of a General Maintenance Helper.
• Performs all work in a safe and efficient manner.
• Ensures work areas are clean and free of debris upon completion of all tasks.
• Utilizes hospital’s Core Values as the basis for decision making and to facilitate the division’s hospital mission.
• Follows established hospital infection control and safety procedures.
• Adheres to all of BMC’s RESPECT behavioral standards

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Requires High School Diploma or GED.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Possess and maintain a current, valid Massachusetts driver's license and successfully complete a motor vehicle driving records check.

EXPERIENCE:

• At least 2-3 years of applicable trade training.

KNOWLEDGE AND SKILLS:

• Experience in general maintenance required for all duties.

Equal Opportunity Employer/Disabled/Veterans

General Cleaner, Environmental Services

Location: Boston, MA

Schedule: 40 hours per week, Days, 7:00AM - 3:30PM with Rotating Weekends and Holidays

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

As one of the top places to work in health care, we know that providing exceptional care for patients begins with caring for our staff. That’s why you’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment. 

There’s never been a better or more exciting time to join our BMC community and help us continue to carry out our mission of delivering exceptional and equitable care to all.

POSITION SUMMARY:

Performs a range of housekeeping duties to maintain a clean and sanitized environment throughout the hospital.  May operate machines in order to perform duties, General Cleaners will maintain daily cleaning of assigned areas by following the approved hospital cleaning procedures.  Basic housekeeping tasks include, but are not limited to: sweeping, mopping, vacuuming, scrubbing, polishing, dusting, and the cleansing of any and all designated objects/areas.

JOB RESPONSIBILITIES:

• Maintains daily cleaning of assigned areas, by following the approved hospital Cleaning Procedures.  Basic housekeeping tasks include, but are not limited to sweeping, mopping, vacuuming, scrubbing, polishing, dusting, and the cleansing of all designated objects/areas.
• Operate vacuum cleaners, floor scrubbers, burnishers, buffers and wall washing equipment and any other power machinery as instructed.
• Maintains stock of all housekeeping supplies in assigned areas and maintains housekeeping closets and equipment.
• Prepares patient rooms for occupancy upon patient discharge or transfer including, but not limited to the sanitation of patient beds, furniture and equipment.
• Cleans and maintains refrigerators, stoves, ovens, and other patient and non-patient care equipment.
• Sets up and cleans meeting rooms per specifications of department requester.
• Collects and disposes of all trash and waste as needed.
• Cleans, disinfects and sanitizes items such as bathroom sinks, floor, and shower (if applicable); fill soap dispenser, and paper towel and tissue dispensers.

JOB REQUIREMENTS:

• Work requires the ability to read, follow oral and written instructions in English at a level acquired through the completion of elementary school
• Ability to learn and perform basic housekeeping practices and understands the policies and procedures of the hospital.
• HS Diploma or completion of GED preferred

JOB BENEFITS:

• Competitive pay
• Supportive work environment with a focus on training, professional development, and growth
• Highly subsidized medical, dental, and vision insurance options
• Access to Pathways, a leadership acceleration program increasing inclusion and diversity at the leadership level across Boston Medical Center Health System
• Tuition reimbursement and tuition remission programs

ABOUT THE DEPARTMENT:

Our Environmental Service Department supports Boston Medical Center’s mission by providing support with daily disinfection, maintaining cleanliness in our public areas and keeping our floors shiny and creating a clean and pleasant atmosphere. Our staff connects with patients, visitors, and clinical staff every day to ensure a high quality services. Patient Safety has always been at the forefront of our operation, all while creating a welcoming environment for everyone.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Equal Opportunity Employer/Disabled/Veterans