The Facilities Manager is a key role accountable for the management of total facilities services across our two hospices and our.....
The Facilities Manager is a key role accountable for the management of total facilities services across our two hospices and our retail sites. They will be accountable for the fabric of the hospice buildings and tangible assets, including short, medium and long term planned preventative maintenance, contract and contractor management, security and energy sustainability. They will be the nominated competent person ensuring health and safety legislative and policy compliance. A key focus of the position is to deliver safety excellence, drive operational efficiencies and provide management information to the Executive Management Team. The Facilities Manager leads the development of a high-performing team of technical employees, who can provide exceptional levels of customer service across all of the Charity work locations. This includes embedding a culture of efficiency and collaboration that aligns to the Charitys values. Facilities Develop and implement a programme of planned maintenance for all of the Charity locations, including retail stores, to ensure that the premises and the equipment within are fit for purpose, maintained in a serviceable condition, meet relevant safety standards and are in good working order. Develop a charity wide asset register to demonstrate condition, life cycles and service intervals to be used to drive facilities budgeting and forecasting. Develop and utilise the facilities system to be a leading tool demonstrating the completion of maintenance tasks for premises and equipment as well as remedial actions, compliance recording and auditing Coordinate and control all building works and refurbishments, planning for minimum disturbance to the patients, visitors, customers and employees. Ensure the Maintenance team carrying out routine monitoring and repairs on all buildings and facilities and engage external contractors where necessary. Is responsible for ensuring all regular tests and checks are completed as required and recorded accurately. This includes fire alarm and evacuation procedures. Ensure all equipment is installed, checked and serviced in accordance with the manufacturers instructions and accurate records are maintained to confirm this. Lead and develop the maintenance team, allocating work and ensure all work is completed, safely, efficiently and to a high standard. Line management of supervisor including identifying learning and development needs and annual performance appraisals. Ensure that contracts are in place and reviewed annually to meet the planned maintenance requirements of all sites, as well as providing support for any reactive maintenance required. Develop a process for assessing reported faults/defects to determine appropriate action plans for undertaking non-planned maintenance. Consult with relevant managers to ensure maintenance work is co-ordinated to achieve minimal disruption to patients, visitors, customers and employees. Ensure all work sites are adhering to the required visitor record processes, such as signing in and out, and all contractors are made aware of the fire safety and evacuation procedures and standards of behaviour for the site. Assess maintenance works completed by contractors and confirm, on behalf of the Charity, the completion of such works and authorise payment of invoices. Engage contractors to perform work that cannot be completed safely, effectively or in its entirety by the Maintenance team. Undertake a comprehensive quote process, to ensure the most cost effective and high-quality solution is achieved and manage the completion of works to be completed within schedule and budget. Manage expenditure against budgets and report to the Finance Director and/or Head of Finance monthly to ensure actual expenditure within budget. Ensure effective financial management processes are implemented and adhered to within the Maintenance team. Contribute to the development of the annual budget, providing expert insight to maintenance and asset management requirements. Provide on-call cover for out-of-hours (i.e. night, weekend and bank-holiday) maintenance call outs to the Hospices, which may include attending the site to check reported items, undertake remedial action if possible and contacting relevant contractors if required. Undertake planned and reactive maintenance tasks as required. This will include general carpentry, basic plumbing, glazing, masonry, decoration and minor electrical repairs. Review leases and tenancy agreements to ensure measures are implemented to comply with the conditions. Health and Safety (H&S) Responsible for the role of competent person. Ensure the activities of the maintenance team comply with all aspects of H&S legislation and policy and champion H&S awareness across all Charity work locations. Ensure all of the Charity locations and grounds are maintained to safe standards and are representative of the brand. Accountable for ensuring H&S, events and COSHH risk assessments are completed, actions are planned and implemented, communicated and understood by relevant teams. Provide regular assurance to the Executive Management Team on compliance with required H&S standards. Lead and support the development and maintenance of an effective H&S culture across the charity including incident and near miss reporting. Lead and chair the Health and Safety Committee, ensuring that H&S issues are discussed on a regular basis with an engaged and well-informed committee, including production and completion of action plans, risk register and reports as appropriate, following the meeting. Key point of contact for coordinating and facilitating compliance for all staff and volunteers in relation to training, risk assessments and implementation of H&S policies. Maintain and develop existing H&S policies ensuring they are accurate and up to date. Partner with Education and HR Teams to ensure all new employees and volunteers have completed necessary H&S induction training as well as delivery of subject specific training programmes when needed on subjects such as H&S, fire and manual handling. Accountability for building safety including asbestos, water safety, fire, electricity, gas, portable and fixed equipment. Accountable and responsible for preparation for internal and external audits and inspections and management of compliance documentation using the HSE Key Standards Framework and other appropriate documents. General This job description is intended to provide an outline of the duties and responsibilities of the post and is not exhaustive and may be amended periodically as necessary. The post holder may be asked to undertake other duties within the general level and scope of the post and to work at other Cornwall Hospice Care sites as required.
