Total 406 job vacancies by Veterans Health Administration

• Provides guidance and suggestions to the Chief, HIM and Assistant, Chief HIM regarding staffing needs and shortages within the ROI section.
• Ensures that release of information activities related to the development, implementation, maintenance of and adherence to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations including the Privacy Act of 1974, Title 5 United States Code (U.S.C.) § 552a; Department of Veterans Affairs (VA) Claims Confidentiality Statute, 38 U.S.C. § 5701; Confidentiality of Drug Abuse, Alcoholism and Alcohol Abuse, Human Immunodeficiency Virus (HIV) Infection and Sickle Cell Anemia Health Records, 38 U.S.C. § 7332; and the Health Insurance Portability and Accountability Act (HIPAA), Title 45 Code of Federal Regulations (CFR) Parts 160 and 164, and the Freedom of Information Act (FOIA).
• Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
• Ensures that record retrieval and record transfers to other VA facilities for the purposes of continuity of patient care and release of information are timely.
• Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action.
• Maintains contact with VA Regional Counsel (VARO) in all matters relating to malpractice, subpoena actions and request for preparation of Tort Feasor (Third Party Liability) records.
• Prepares weekly ROI and Tort Feasor record Monitors workload and production of staff, taking action where necessary to meet
• deadlines, monitors/evaluate performance and ensures accuracy of work completed.
• Develops performance standards and conducts performance evaluations.
• Monitors workload and production of staff, taking action where necessary to meet deadlines, monitors/evaluate performance and ensures accuracy of work completed.
• Exercises independent judgment in carrying out recurring duties and responsibilities without specific instructions, but refers deviations, problems, and unfamiliar situations not covered by instructions to the Chief, HIM or Assistant Chief, HIM for decision or help

Work Schedule: Monday-Friday, 7:30am-4:00pm
Telework: Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Provides guidance and suggestions to the Chief, HIM and Assistant, Chief HIM regarding staffing needs and shortages within the ROI section.
• Ensures that release of information activities related to the development, implementation, maintenance of and adherence to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations including the Privacy Act of 1974, Title 5 United States Code (U.S.C.) § 552a; Department of Veterans Affairs (VA) Claims Confidentiality Statute, 38 U.S.C. § 5701; Confidentiality of Drug Abuse, Alcoholism and Alcohol Abuse, Human Immunodeficiency Virus (HIV) Infection and Sickle Cell Anemia Health Records, 38 U.S.C. § 7332; and the Health Insurance Portability and Accountability Act (HIPAA), Title 45 Code of Federal Regulations (CFR) Parts 160 and 164, and the Freedom of Information Act (FOIA).
• Provides guidance and technical direction necessary for accomplishing the work of the unit or team.
• Ensures that record retrieval and record transfers to other VA facilities for the purposes of continuity of patient care and release of information are timely.
• Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action.
• Maintains contact with VA Regional Counsel (VARO) in all matters relating to malpractice, subpoena actions and request for preparation of Tort Feasor (Third Party Liability) records.
• Prepares weekly ROI and Tort Feasor record Monitors workload and production of staff, taking action where necessary to meet
  deadlines, monitors/evaluate performance and ensures accuracy of work completed.
• Develops performance standards and conducts performance evaluations.
• Monitors workload and production of staff, taking action where necessary to meet deadlines, monitors/evaluate performance and ensures accuracy of work completed.
• Exercises independent judgment in carrying out recurring duties and responsibilities without specific instructions, but refers deviations, problems, and unfamiliar situations not covered by instructions to the Chief, HIM or Assistant Chief, HIM for decision or help

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf

The Pharmacy Technician provides support to all pharmacy operations in a variety of settings. This includes patient care activities in the main outpatient dispensing pharmacy, phone center, outpatient clinic, administration area, or to other area as assigned by the supervisor.

Typical duties may include but are not limited to:

• Reads and interprets prescriptions from the veteran electronic health record systems (EHRS) or in written format.
• Reviews prescription orders for technical accuracy.
• Prepares medications and ensures the orderable item matches the item being dispensed regarding drug, strength, quantity, or appropriate supply item supply item.
• Dispenses medications and sterile products following all regulations, policies, and procedures for safe medication distribution.
• Uses Automatic Dispensing machines (ADM) to batch and label medications. Ensure ScriptTalk labels are batched if needed. Understands when to use other prescription labels with computer outages.
• Able to use the current facility phone system.
• Maintains appropriate phone etiquette and professionalism.
• Able to work independently in phone centers locations.
• Accurately collects and clarifies patient information.
• Capable of synthesizing patient information to identify basic therapeutic, distributive, or medication related problems.
• Understands when to alert pharmacists for problems.
• Communicates information accurately u the electronic health record or other formats.
• Completes calls and as needed follow up in a timely manner.
• Seeks opportunity to support pharmacy operations when phone volume low.
• Fills medication "to be mailed" in accordance with description provided in the medication distribution section.
• Ensures prescription label matches mailing label and maintains accuracy in other software or paper systems.
• Able yo transport mail containers to pick up destinations, restock supplies, lift mail bags or containers.
• Assisted with other medication distribution activities as directed by pharmacist, supervisor or as delineated as part of the shift responsibility.
• Assists the pharmacist with problem solving patient care or medication issues.
• Assists in quality improvement projects as an individual or on assigned teams to improve pharmacy service.
• Assists to complete required pharmacy reporting obligations as directed.
• Maintains pharmacy security. This includes the physical security of the pharmacy and the security of electronic records.
• Maintains accountability for tour of duty.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties include but are not limited to:

• Provide sterilization, preparation, supply items and decontamination support for the medical center. The term "supply item" as used refers to reusable items for patient care including instrumentation (scissors, forceps, retractors, etc.), surgical trays and sets and various
  other items that could be processed or assembled through the Preparation and Decontamination areas of Sterile Processing Service.
• Complete training coursework and VA SPS certification as required for a Sterile Processing Technician position in the VA.
• Maintain certification by completing approved, annual Continuing Education Units (CEU) and annual in-service hours.
• Work as a team member with other Medical Supply Technicians of various experience to carry out the daily work utilizing the written standard operating procedures and/or manufacturers written instructions in accordance with instructions, policies, previous training, or
  accepted/standard practices.
• Disassembles the RME and determines the correct cleaning method, such as but not limited to ultrasonic cleaners, mechanical washers, and chemical cleaning/decontamination agents as determined by manufactures instructions.
• Inspects, prepares, assembles and determines the correct method and packaging for sterilization or high level disinfection, such as but not limited to steam, hydrogen peroxide, and automated endoscope reprocessors.
• Removes soil, blood, tissue fragments, body fluids and other contaminants by wiping, soaking, rinsing and scrubbing.
• Inspects packages for indications of proper sterilization, assembles basic sets and trays used throughout the medical center, including those used in the operating room.
• Performs segments of work pertaining to the decontamination, sterilization and inspection of reusable medical equipment (RME).
• Performs and documents daily operational checks and records for all sterilization equipment.
• Applies the Joint Commission, Occupational Safety and Health Administration and Federal Drug Administration standards as they pertain to sterile processing and the distribution of reusable medical equipment.
• Meets the needs of customers while supporting VA missions.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Major duties include but are not limited to:

• Provide sterilization, preparation, supply items and decontamination support for the medical center. The term "supply item" as used refers to reusable items for patient care including instrumentation (scissors, forceps, retractors, etc.), surgical trays and sets and variousother items that could be processed or assembled through the Preparation and Decontamination areas of Sterile Processing Service.
• Complete training coursework and VA SPS certification as required for a Sterile Processing Technician position in the VA.
• Maintain certification by completing approved, annual Continuing Education Units (CEU) and annual in-service hours.
• Work as a team member with other Medical Supply Technicians of various experience to carry out the daily work utilizing the written standard operating procedures and/or manufacturers written instructions in accordance with instructions, policies, previous training, oraccepted/standard practices.
• Disassembles the RME and determines the correct cleaning method, such as but not limited to ultrasonic cleaners, mechanical washers, and chemical cleaning/decontamination agents as determined by manufactures instructions.
• Inspects, prepares, assembles and determines the correct method and packaging for sterilization or high level disinfection such as but not limited to steam, hydrogen peroxide, and automated endoscope reprocessors.
• Removes soil, blood, tissue fragments, body fluids and other contaminants by wiping, soaking, rinsing and scrubbing.
• Inspects packages for indications of proper sterilization, assembles basic sets and trays used throughout the medical center, including those used in the operating room.
• Performs segments of work pertaining to the decontamination, sterilization and inspection of reusable medical equipment (RME).
• Performs and documents daily operational checks and records for all sterilization equipment.
• Applies the Joint Commission, Occupational Safety and Health Administration and Federal Drug Administration standards as they pertain to sterile processing and the distribution of reusable medical equipment.
• Meets the needs of customers while supporting VA missions.

VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws

FUNCTIONS OR SCOPES OF PRACTICE

• Accurately interpret, fills, and prepares prescriptions with appropriate medications and or medical supplies for pharmacist verification.
• Assures drugs and supplies are appropriately stored and secured according to USP and VA guidelines, including the storage of high-risk, look a-like sound a-like, hazardous, controlled substances, corrosive chemical, flammable liquids, and refrigerated items.
• Receives, checks, rotates, and places in stock all items received from pharmacy procurement section and identifies and reconciles any discrepancies to assure correct items have been received.
• Utilizes automation dispensing equipment available to the pharmacy staff following all safety and QA procedures. Reports automation malfunctions timely the supervisor as appropriate
• Records expiration dates in the automatic prescription dispensing system upon receipt.
• Perform monthly inspections to assigned areas to ensure proper storage of medications and soon to expired drugs are removed. Completes inspection reports in compliance with regulatory requirements.
• Compounds and/or reconstitutes oral or external medications (non-sterile). This includes calculating and converting to proper weights and measures the amount of drug or solution to be used for final pharmacist verification.

1. -Correctly interprets physician orders, selects, and measures appropriate ingredients, mixes ingredients in a safe and effective manner, inspects the final product for accuracy, labels the product, maintains records of the manufacturing process, and attains a final check by a pharmacist.
2. -Uses standard protocols to determine an accurate expiration date for each preparation.
3. -Proficiently operates equipment including but not limited to balances and mixing machines in the routing of manufacturing pharmaceutical products.

• Answers questions from pharmacy and non-pharmacy personnel regarding drug distribution. Identifies basic therapeutic problems, such as duplicate therapy with drugs in the same class and alerts the pharmacist to the possible need for clinical intervention.
• Assists in training and orientation of new staff technicians, interns, and students. Assumes an active role in the overall pharmacy-training program consisting of students, externs, interns, residents, and professional and non professional staff members.
• Demonstrates the ability to work under a variety of circumstances to maximize group productivity and quality.
• Performs duties of all lower grade technicians as needed.
• Participate in performance improvement initiatives for pharmacy.
• Assists in quality improvement activities by participating in assessment and action teams that will improve service as assigned.
• Assists higher level technicians as needed. 2
• Complies with all VHA, Medical Center, and Pharmacy regulations, directives, policies, and procedures.

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment.
• Serving as a telepresenter within scope of practice during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters.
• Serving as an imager and clinical data manager for store and forward telehealth (SFT) clinical encounters.
• Taking measures to ensure patient care is delivered safely by following appropriate procedures for inventory management, cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures.
• Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations.
• Receiving and scheduling requests for simple and complex intra-facility, and inter- facility telehealth appointments using an electronic resource-based scheduling system.
• Monitoring and maintaining schedules of rooms, patients, technologies, clinical providers and presenters as needed to ensure efficient telehealth operations.
• Configuring, installing, troubleshooting, cleaning, and performing minor routine maintenance of assigned telehealth technology.
• Ensuring assigned telehealth technologies are managed appropriately to include inventory, secure, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with the National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.
• Maintaining regular contact with other staff members and the Facility Telehealth Coordinator to work out process issues, equipment needs, problems, data collection and any other logistical issues.
• Completing other duties as assigned.

The Optometry Health Technician is a key member of the Eye Care treatment team and is responsible for assisting the Ophthalmology and Optometry staff/resident physicians in all aspects of patient care.

Duties include, but may not be limited to:

• Obtains a detailed history from each patient
• Reviews patient medical record for appropriateness of follow-up appointment
• Maintains supplies and ophthalmic pharmaceuticals needed in the exam room
• Demonstrates familiarity with routine clinic and departmental procedures and performs general clinic duties, including filing, answering phones, scheduling of appointments and patient check-in, check-out
• Performs fundus and slit lamp (external) photography
• Sets up and performs external ocular photography
• Performs visual field testing in the evaluation of patients with glaucoma, neurological disorders, retinal diseases and other ocular disorders
• Performs auto refraction and lensometer measurements
• Assists with reading patient's spectacle prescription with the lensometer
• Completes lensometry testing (a) to measure and record distance and near vision with and without glasses or contact lenses, and (b) to assess color vision.

The Optometry Health Technician is a key member of the Eye Care treatment team and is responsible for assisting the Ophthalmology and Optometry staff/resident physicians in all aspects of patient care.

Duties include, but may not be limited to:

• Obtains a detailed history from each patient
• Reviews patient medical record for appropriateness of follow-up appointment
• Maintains supplies and ophthalmic pharmaceuticals needed in the exam room
• Demonstrates familiarity with routine clinic and departmental procedures and performs general clinic duties, including filing, answering phones, scheduling of appointments and patient check-in, check-out
• Performs fundus and slit lamp (external) photography
• Sets up and performs external ocular photography
• Performs visual field testing in the evaluation of patients with glaucoma, neurological disorders, retinal diseases and other ocular disorders
• Performs auto refraction and lensometer measurements
• Assists with reading patient's spectacle prescription with the lensometer
• Completes lensometry testing (a) to measure and record distance and near vision with and without glasses or contact lenses, and (b) to assess color vision.

Major duties include, but may not be limited to:

• Receives telephone calls from Veterans through the automated call distribution system. Answers Veteran inquiries related to process questions.
• Documents all Veteran interactions using progress notes and other reports as needed.
• Uses the highest level of customer service at all times to provide patient education via telephone on the medication refill process.
• Follows-through on all prescription problems by phone or EHR progress note to the provider to avoid Veterans being out of medications.
• Participates in telephone notification of class 1 medication recalls as necessary.
• Guides Veterans on how to return medicine to the pharmacy if needed and how to obtain replacement medications.
• Seeks to solve Veteran's concerns at first contact.
• Independently inputs refill prescriptions into EHR computer system for immediate or mail-out processing.
• Processes batch refill prescription ordering for mail-out processing and ultimate fulfillment of Veteran requests.
• Interacts personally with Veterans or their representatives to assure medication profiles are updated, reviewed, and needed prescriptions items or prosthetics supplies are appropriately processed.
• Accurately fills prescriptions orders by selecting correct product based on label requirements and assures each item is filled and labeled according to all applicable standards.
• Answers questions from pharmacy and non-pharmacy personnel regarding outpatient procedures.
• Performs other duties as required.

This an entry level Health Technician (Telehealth Clinic) position. The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and between the assigned location and remote sites of care.

Duties include but not limited to:

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment
• Serving as a tele-presenter per scope of practice, during clinical video telehealth (CVT) and VA Video Connect (VVC) including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter
• Serving as an imager and data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with Veterans Health Administration (VHA) national guidelines
• Taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures
• Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines
• Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations
• Communicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care
• Ensuring assigned telehealth technologies are secured, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.

This an entry level Health Technician (Telehealth Clinic) position. The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and between the assigned location and remote sites of care.

Duties include but not limited to:

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment
• Serving as a tele-presenter per scope of practice, during clinical video telehealth (CVT) and VA Video Connect (VVC) including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter
• Serving as an imager and data manager for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with Veterans Health Administration (VHA) national guidelines
• Taking measures to ensure patient care is delivered safely by following appropriate procedures for the cleaning of clinical equipment and the care environment while following all patient safety guidelines, protocols, and procedures
• Completing standardized clinical questionnaires and templates within scope of training and applicable guidelines
• Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations
• Communicating effectively with clinical and administrative staff at the assigned local site and those located at remote sites of care
• Ensuring assigned telehealth technologies are secured, ready for use, and accounted for by preparing and tracking maintenance work orders, information systems, inventory records, and communicating with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.

Functions or Scope of Assigned Duties: This position functions above the full performance level for the Health Technician (Telehealth Clinical) position and serves in an advanced role. The incumbent performs a full range of duties and is responsible for day-to-day operation of telehealth services at the assigned location and between the assigned location and remote sites of care as well as participating in the programmatic development and advanced support of the facility-wide telehealth program. The incumbent is expected to be able to exercise independent judgement and will often provide guidance to less experienced staff members and will require minimal direct supervision. This advanced position functions above the full performance level and therefore requires the performance of higher-level duties which must consist of significant scope, complexity (difficulty) and range of variety and be performed by the incumbent at least 25% of the time.

The higher-level duties associated with this advanced-level position may include, but are not limited to:

• Coordinating, installing, maintaining and managing the inventory of telehealth technologies including hardware and software with assistance of Biomed and IT;
• Providing established standardized competency based training, guidance and information on the use of advanced telehealth technologies to patients, staff, and providers;
• Providing established standardized competency based training for telehealth technology, facilitating interactive simulations for clinical staff participating in telehealth programs;
• Participating in performance improvement activities aimed at improving the efficiency of the patient telehealth processes;
• Developing reporting procedures, sampling techniques and measurements at various points in the telehealth processes to identify/analyze inherent weaknesses in work and procedures;
• Coordinating clinic set up and monitoring of workload capture and issues for assigned patient and provider clinics including telehealth resource based scheduling;
• Supporting designated complex telehealth programs that require advanced technical skillsets'.

• Preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment;
• Serving as a tele-presenter, within scope of practice, during clinical video telehealth (CVT) and VA Video Connect (VVC) encounters including tasks such as establishing and maintaining video conferencing connections, making introductions between patient site and provider site, following instructions of a clinician to facilitate an effective clinical encounter;
• Serving as an imager and manager of clinical data for store and forward telehealth (SFT) clinical encounters including tasks such as capturing images, collecting data and transmitting them electronically for clinical review in accordance with VHA national guidelines;
• Ensuring that patient privacy is protected by complying with all information security and patient privacy regulations;
• Completes other duties as assigned.

Major duties include:

• Distributes and balances workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of assigned workload;
• Monitors status and progress of work and makes day-to-day adjustments in accordance with established priorities;
• Maintains current knowledge and answers questions of other employees on procedures, policies, directives, or other guidelines as necessary and obtains needed information or decisions from supervisor on problems;
• Maintains stock at primary and secondary inventory locations for all clinical and administrative services, including pulling stock inventory and material from inventory for delivery, replenishing stock inventory, interacting with customers to resolve issues, maintaining records on stock levels, etc.;
• Performs inventory using bar code equipment and resolves differences between records and physical count of stock;
• Ensures areas are cleaned in accordance with aseptic principles as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards as scheduled;
• Receives supplies and materials into the catchment area including unpacking/uncrating supplies from shipping cartons; storing supplies and materials; and ensuring sterility and integrity of the supplies and material as well as the data integrity of the inventory management system; and
• Works with clinical and administrative customers as well as outside vendors with tact and diplomacy to coordinate work activities and resolve operating issues pertaining to supply management requirements.

TIME LIMITED POSITION: This is a time-limited position, not-to-exceed 1 year from the date of appointment.

Major duties include but are not limited to:

• Ensure the facility successfully meets all nationally mandated goals for the Connected Health Program.
• Monitor goals/activity status for the local My HealtheVet (MHV) program.
• Manage communication plans that identify target audiences, appropriate messages, activities, and resources needed for effective communication.
• Assist in the development of documentation of MHV internal and control policies and procedures.
• Collect data to assist management with MHV operational decisions.
• Ensure initial and follow-up training/education for staff, patients, and Veteran Service Organizations.
• Identify significant changes in the way employees will integrate Connected Health programs into the fabric of VA care and the Patient Aligned Care Team.
• Manage multiple projects by planning and organizing activities for all Connected Health modalities.
• Develop and deliver presentations to all levels of the medical center/health care system, service organizations, and veterans, family members, and caregivers.
• Assist in the development of multimedia campaign materials.
• Perform other duties as assigned.