Total 2 Manufacturing / Production job vacancies in Kuala Lumpur

Job Roles:

• Answering inquiries through multiple channels and media venues while maintaining excellent customer service.

• Helping potential customers customize and configure computer system sales by providing upgrades and/or up-selling solutions that best fit the customer’s needs and ensures the order is completed.

• Maintaining follow-up and positive customer relations throughout the entire order and after-sales service processes.

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Job Requirements:

• Friendly, talk active and outgoing person.

• Good communication skill.

• Proficient Typing skills

• Able to communicate in English and Bahasa Malaysia.

• Accountability – Holds self accountable; Invests in own education, development, and personal motivation and holds self to performance standards.

• Excel under pressure

• Fresh graduates are welcomed!

Perks & Benefits

• Personal leave
• Personal development opportunities

Position: Production Development Executive (R&D)

Responsibilities:

• Planning and carrying out R&D activities and projects that comply with food regulations as well as the company vision and mission.
• Create and design new recipes to improve food product from the organization in consideration of ideas and market demand for new products and refine taste profiles through experimentation.
• Improve and revise existing product formulations and processes if necessary to optimize productivity and cost.
• Conduct sensory and shelf-life evaluation for new and existing product samples.
• Participate in pilot tests and production runs until the commercialization of the new or modified product.
• Collaborate with the procurement department to source alternative ingredients.
• Liaise with supplier for new product samples and documents required, such as quotation, product specification, CoA, Halal Cert and etc.
• Collaborate with sales and marketing departments to keep track of consumer needs and competitors’ performance as well as support sales and marketing team by preparing samples for customer trials.
• Provide technical and labelling information with regulatory compliance to related departments.
• Keep a record of all R&D related documents.
• Assist in kitchen / R&D lab equipment handling, maintenance and calibration.
• Get involved in kitchen / R&D lab activities related to 5'S, safety, inventory control and others.

Requirements:

• Possess Degree or Diploma in Culinary / Food Technology / Food Science and other relevant field.
• Possess strong understanding of cultural and culinary trends with full knowledge of culinary art and able to cook like a chef.
• At least 1-2 years of working experience in seasoning, sauce and paste R&D, processing & manufacturing related field with strong knowledge and ability in kitchen / R&D lab management, recipe formulation, food presentation, food safety, food handling and food hygiene.
• Proficient with Microsoft Office & Excel, other relevant software and application.
• Able to manage time efficiently, effective in problem- solving, and having positive thinking.
• Possessed strong analytical and critical thinking skills.
• Familiar with Malaysian Food Regulations and Nutrition Labelling Regulations.
• Possess own transport and willing to travel.

工作性质：

• 考虑新产品的想法和市场需求，创建和设计新食谱以改进组织的食品产品，并通过实验改进口味

• 改进和修改现有产品配方和工艺（如有必要），以优化生产力和成本

• 对新产品和现有产品样品进行感官和保质期评估

• 参与中试和生产运行，直至新产品或改良产品商业化

• 与采购部门合作寻找替代成分

• 与供应商联系，获取新产品样品和所需文件，如报价、产品规格、CoA、清真证书等

• 与销售和营销部门合作，跟踪消费者需求和竞争对手的表现，并通过准备样品供客户试用来支持销售和营销团队

• 向相关部门提供符合法规要求的技术和标签信息

• 保留所有研发相关文件的记录

• 协助厨房/研发实验室设备的操作、维护和校准

• 参与与 5'S、安全、库存控制等相关的厨房/研发实验室活动

要求：

• 拥有烹饪学/食品技术/食品科学和其他相关领域的学位或文凭

• 向助理研发经理汇报工作内容和相关报告详情

• 对烹饪趋势有深入的理解，对烹饪艺术有充分的了解

• 至少 1-2 年调味料、酱料和酱料研发、加工和制造相关领域的工作经验，在厨房/研发实验室管理、配方配方、食品展示、食品安全、食品处理和食品卫生方面具有丰富的知识和能力

• 熟练使用 Microsoft Office 和 Excel、其他相关软件和应用程序

• 能够有效地管理时间，有效地解决问题，并具有积极的思维

• 熟悉马来西亚食品法规和营养标签法规

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Paid training and development