Total 10 job vacancies by Rapsys Technologies Pte. Ltd.

• Processing vendor/visitor DC security clearance.
• Escort vendor/visitor into DC.
• Escalation and attending to alert notification (after office hours).
• Support monthly, quarterly, yearly maintenance and Building management maintenance, E.g. power shutdown, aircon, UPS.
• Support and coordinate for hardware disposal, E.g. Harddisk, media, backup tapes.
• Load/Unload backup tapes and prepare to send off-site.
• Maintain and update hardware inventory and rack system.
• Conduct daily checks to ensure DC temperature at acceptable level, unusual blinking light and sound generated from devices.
• Raise incident in ITSM and monitor till closure.
• Prepare daily/monthly report to customer.

Mandatory Skill: Enterprise Monitoring

Work Location: Sin Ming

Shift Work: Yes, 12 Hours shift (8.00AM to 8.00PM or 8.00PM to 8.00AM)

Rotating shift – work 2 days and 2 days off

Job Description & Requirements

• Processing vendor/visitor DC security clearance.
• Escort vendor/visitor into DC.
• Escalation and attending to alert notification (after office hours).
• Support monthly, quarterly, yearly maintenance and Building management maintenance, E.g. power shutdown, aircon, UPS.
• Support and coordinate for hardware disposal, E.g. Harddisk, media, backup tapes.
• Load/Unload backup tapes and prepare to send off-site.
• Maintain and update hardware inventory and rack system.
• Conduct daily checks to ensure DC temperature at acceptable level, unusual blinking light and sound generated from devices.
• Raise incident in ITSM and monitor till closure.
• Prepare daily/monthly report to customer.

Mandatory Skill: Enterprise Monitoring

Work Location: Sin Ming

Shift Work: Yes, 12 Hours shift (8.00AM to 8.00PM or 8.00PM to 8.00AM)

Rotating shift – work 2 days and 2 days off

Primary role to act as DC operator to

1. Monitor Server and application health.
2. batch job & monitoring
3. backup job & Monitoring
4. Escalation and alert notification.
5. Escort DC visitor.
6. Support Building management maintenance, E.g. power maintenance, Aircon
7. Support security advisories,
8. Remote monitoring service,
9. support DR activity.
10 Support and execute task assign by the Project manager.
11. Printing service management.

Mandatory Skill: enterprise Monotoring

Work Location: Sin Ming

Shift Work: Yes, 12 Hours shift (8.00AM to 8.00PM or 8.00PM to 8.00AM)

Rotating shift – work 2 days and 2 days off

Role:Production Support

Location:MBFC

JD:

production support for java application

expecting to have java /openshift/ ci cd /jenkins/ bit bucket/ skills set

• Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

• Knowledge of basic Java/Object oriented programming/Microservices/SQL/OpenShift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable.

• A team player within the Support group and working amicably with other teams in ITT. .

• Able to provide quality service to business users.

• To develop monitoring tools/alerts to create proactive actions (e.g. auto healing/recovery) .

• To provide day-to-day production support for DBS inhouse applications/Murex.

• To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

• Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends .

• To develop monitoring tools/alerts to create proactive actions .

• Able to take ownership of issues and follow through to closure.

• To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.

• To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

Responsibilities:

· Perform OCOE bidding System Operator function during the bidding exercise.

· Perform system health status check on network and firewall devices, servers, load balancers, monitoring tools and UPS.

· Perform, track and monitor system backups based on established Backup and Recovery Procedures and schedules

· Monitor the OCOE system during exercise.

· Administer OCOE removal media movement.

· Escalate any backup issues to the TSM Backup Administrator.

Qualifications:

· Familiar with basic data centre operations;

· Knowledge of tape management process including monitoring, tracking and changing of backup tape media;

· Working knowledge of Windows environment;

· Knowledge of network, system monitoring tools is advantageous;

Need java, 24/7 on call, application support with java exp or java developers open to do application support

Test : The test covers linux command, basic java and sql

We are looking for candidates with L2 Application Support role who will be responsible for managing the application and system issues that arise across a business.

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Responsibilities:

• Perform OCOE bidding System Operator function during the bidding exercise.
• Perform system health status check on network and firewall devices, servers, load balancers, monitoring tools and UPS.
• Perform, track and monitor system backups based on established Backup and Recovery Procedures and schedules
• Monitor the OCOE system during exercise.
• Administer OCOE removal media movement.
• Escalate any backup issues to the TSM Backup Administrator.

Qualifications:

• Familiar with basic data centre operations;
• Knowledge of tape management process including monitoring, tracking and changing of backup tape media;
• Working knowledge of Windows environment;
• Knowledge of network, system monitoring tools
• Shall have at least THREE (3) years of working experience in a data centre operations environment

Role:L2 Production Support

Location:MBFC

JD:

need java, 24/7 on call, application support with java exp or java developers open to do app support

Role and Responsibility:

To provide quality day-to-day L2 Production support for Java/Web-based application.

To coordinate and support infrastructure maintenance activities.

To manage implementations of new application releases, hering to the best practices of the release management process.

To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required:

At least 2 years working in an L2 Application Support Environment

Core technical competency required:

• Linux; Unix Shell Scripting

• SQL (MYSQL/MSSQL)

• Java/Web-based

• OpenShift/Docker

Good to have experience:

• AngularJS

• ActiveMQ

• Elastic Search

• Application Monitoring Tools

• CI/CD (Continuous Integration & Continuous Deployment)

• Python

• Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Role:L3 Production Support

JD:

Description:

Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
Heightened focus on Operational Resilience is key to our strategic theme of enhancing Engineering risk management. The measurement and monitoring of operational resilience includes:
• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.
The program involves architecting and building the tooling from scratch on cutting edge technology stack that is highly scalable and performant to support 4,000+ users firmwide. The tooling is being built with the intent to be fully cloud native over the next few years, while starting in a hybrid mode using containerized deployments in view of time to market. Given the regulatory nature of the program, all the data will be modelled in the firm’s strategic data platform (Alloy) and go through data governance sign offs. Tooling will be built in tight alignment with site reliability principles to ensure a highly resilient architecture.

• Perform work in shifts to provide 24/7 on-site or on-call support.

• Incident and Problem management.

• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.

• Provide root cause analysis techniques to determine cause and resolve complex system issues.

• Perform post-resolution follow-ups to ensure problems have been adequately resolved.

• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

• Work with onsite and offshore teams across multiple technologies/applications

• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.

• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system