Total 27 Business Management / Project / Planning job vacancies in Dartford, DA2 8DA

Commercial Business Development Manager / Account Manager

- Salary: £40,000+ (DOE) + Quarterly Bonus + Benefits
- Hours: Full-time, 40 hours per week (Monday to Friday)
- Company Vehicle Provided + Fuel Card

Our client, a well-established vehicle security and conversion company based in Dartford, is seeking an experienced Commercial Business Development Manager / Account Manager to join their expanding team. With over 40 years of trading experience and a wide range of services, including HGV security systems, van conversions, and other vehicle solutions, they are looking for a driven professional to take charge of sales, account management, and customer relations.

As the Commercial Business Development Manager / Account Manager, your responsibilities will include:

- Sales management—managing and expanding the company’s portfolio of LCV and HGV clients, typically professionals like skip company owners and HGV drivers.
- Account management—building long-lasting relationships with clients, understanding their needs, and ensuring satisfaction with our services.
- Project coordination—planning, scheduling, and overseeing jobs, ensuring they are completed on time and meet client expectations.
- Invoicing—managing invoicing for all completed projects, ensuring accuracy and timely submission.
- Client meetings—while predominantly office-based (90%), you’ll occasionally visit clients to scope out projects or maintain relationships.
- Quoting—working closely with the operations team and the business owner to assist with quoting and pricing for larger projects.

About You as a Business Development Manager:

- Automotive Industry Sales experience is essential—ideally within the LCV or HGV sectors so you’re familiar with the customer base and their specific needs.
- Strong account management and relationship-building skills are crucial.
- Experience with project management, from initial contact through to job completion, is highly desirable.
- A self-starter with a proactive attitude, capable of making this role your own and leaving a lasting impact.
- Familiarity with automotive-related sales will be a distinct advantage.

Why Join Our Client as a Business Development Manager?

- A competitive base salary of £40,000+ (depending on experience), with a potential quarterly bonus scheme (currently being finalised).
- A company vehicle and fuel card for work purposes.
- Additional perks, including gym membership, company expenses covered, and overnight stays paid for when required.
- A flexible working environment that accommodates family commitments and encourages a healthy work-life balance.
- A supportive and close-knit team culture where everyone works together to achieve the best results.
- Weekly pay as standard, with monthly pay available if preferred.
- Regular team-building events and perks such as Christmas dinners and Go-Karting.

This role is perfect for someone with sales and account management experience who wants to take on a new challenge and be part of a growing business with plenty of room for innovation and personal impact.

How to Apply: If you're an experienced Commercial Business Development Manager / Account Manager ready to take the next step in your career, send your CV and cover letter to Alex Perrin at Perfect Placement UK today.

Perfect Placement UK is the leading recruiter for jobs within the Automotive Field, with over 1,800 live automotive vacancies across the UK! From Vehicle Technicians to Sales Managers, we can help you find your next career move in the motor trade.

Internal Role Title: Project Manager
Hours: 35 hours per week, Monday-Friday
Salary: £50,160 - £62,700 per annum (salary offered dependent on experience)
Contract: Permanent
Location: Dartford

We are on the look out for an experienced Transformation Project Manager, with a background in housing. You will be working with the Head of Delivery & Change, to ensure we effectively deliver on transformation projects across the organisation.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?
We’re one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Project managing key transformational and continuous improvement projects in line with Moat’s corporate strategy, delivering against agreed deliverables to budget, time and quality constraints.
• Ensuring projects are commissioned and delivered in line with Moat’s process for change and using agreed governance documentation.
• Overseeing the end-to-end delivery cycle for projects from ideation and discovery phases, through to the scope definition, resource & planning, execution and transfer of projects to an operational state of acceptance.
• Identifying and managing key project resources, ensuring roles and responsibilities are clearly defined and the relevant skills needed to execute the change have been secured.
• Working with project sponsors to articulate clear business cases with sound financial and business impact analysis, in line with our project framework.
• Working with project sponsors and operational leaders to create and execute against benefits realisation plans, inclusive of identifying and tracking benefits.
• Proactively identifying, assessing and managing project risks in line with Moat’s project management framework, ensuring adequate escalation and ownership of risks throughout the delivery lifecycle.
• Managing project budgets in line with our delivery framework, ensuring project costs are under control and escalation processes for financial risks are followed.
• Working with colleagues across the business including IT & front line colleagues to ensure that Current and Future State processes are clearly defined as part of the project lifecycle.
• Developing and executing against stakeholder management and communication plans (in conjunction with colleagues in our Communications team), ensuring both Moat colleagues and customers are not only informed of key updates, but are actively engaged in the changes being deployed.
• Evaluating the success of deliverables and working with business owners to ensure controlled closure and transfer of projects through to an operational state, in which the change can be effectively sustained.
• Ensuring that best practice is used across the organisation, facilitating a culture of continuous improvement, through effective lessons learnt processes and contributing to the upskilling of colleagues in change & project management principles.
• Developing and maintaining excellent relationships with operational colleagues to ensure that we work collaboratively and consistently on all projects and change programmes.
• Maintaining commitment to professional development, both with respect to Housing as an industry, and Project & Change management as a discipline.

You’ll have:

• Project management experience aligned to business change, business process re-engineering and business process modelling.
• A project management qualification (Prince 2, Agile, PMP).
• A track record of working with teams and managing projects by prioritising workloads and delivering to project deadlines.
• A team player with a can-do attitude.
• Experience of working in complex stakeholder environments, including matrix management.
• Experience of supporting and managing change effectively.
• Exceptional communication and interpersonal skills to professionally challenge, coordinate, collaborate and drive aspirational needs across Moat.

To view the full job description, please click here: https://shorturl.at/KjM8B

In return, you’ll receive:
A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?
Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Sunday 17 November 2024 by submitting an application form on our website: https://tinyurl.com/mv9b7b7z

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note we will no longer be accepting CV’s as part of the recruitment process. All candidates must now complete an application form on our career’s website.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

Project Manager - Automation/Control Systems

The COMPANY
Our client is a well established Global manufacturer, acknowledged as a leading provider of industrial process and automation solutions. From initial design through manufacturing and commissioning - focussing on their clients specific brief/requirements they deliver an industry leading professional service to a myriad of industries including food processing, pharmaceutical, packaging, scientific, power generation, general manufacturing, etc. Their market leading comprehensive service product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing team.

The ROLE
The Project Manager - Automation/Control Systems will deliver Systems Integration/controls and automation projects mainly in the food industry. The minutia of the role includes;

* Project Management of control systems with a dedicated automation delivery team
* Preparation of detailed technical customer quotations for bespoke Control Systems
* Liaise directly with customers throughout the project
* Provide technical supervision of system design, build and installation personnel
* Customer site visits as and when required

The CANDIDATE
Our client is looking for a Project Manager with the following background:

* Experience in system integration
* Ability to understand and produce control system design documents.
* Understanding of technical project life cycle.
* Knowledge:
o System for in process and manufacturing environments
o PLC based control system architecture
o PLC, HMI & SCADA coding
o On site commissioning of industrial control systems
* Working knowledge of industrial hardware systems
o Control panel design and assembly
o Site installation design
o Control system hardware LV distribution/MCC/PLC/Safety/instrumentation
o Hardware design documents (circuit schematics, I/O schedules, motor schedules)
* Ideally from the Food Process and Beverage sector


Package:
Salary £55,000 - £65,000 Depending on experience,
Company pension scheme,
25 Days holiday, plus bank holidays
Profit Share scheme,
Share scheme
Etc.

ALTERNATIVE TITLES: Senior Project Manager - Systems Integration, Project Engineer - Control Systems, Project Manager - Automation


Location: Peterborough
This role is commutable from:
Peterborough
Stamford
Corby
Uppingham
Wansford
Yaxley
Oundle
Kettering
Northampton
Cambridge
Thrapston
Wellingborough
Huntingdon
Sawtry
Raunds

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Role: Repairs Planner
Location: Dartford, DA2
Salary: £26k - £27k
Type: Perm, full time office.
8am to 5pm, Monday to Friday

Description of role:
To manage the future schedule of appointments. Work with clients, customers, sub-contractors, suppliers and supervisors to schedule appointments and make promises that you know we can keep

Key Responsibilities:

• Take ownership and responsibility for identifying the customer’s needs and use appropriate questioning, listening and diagnosis skills to identify the issues and offer appropriate solutions.
• Take ownership of the forward schedule to ensure that future jobs are appointed in a way that will meet our contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints (i.e. make a promise to the customer that you are confident we can meet).
• Take ownership for and manage unscheduled jobs.
• Effective use of our system to actively schedule available Operatives and Sub-Contractors to jobs.
• Deal with complex repairs, demanding customers and those who have suffered service failure, to contain issues and maintain customer satisfaction.
• Oversee the jobs allocated to Sub-contractors to ensure the customer receives the same level of service as they would if an operative was delivering the work.
• Work with the Commercial team and Operatives to ensure materials are ordered and collected from suppliers promptly and work is planned to ensure we can provide a first time fix to residents wherever possible.
• Handling calls and emails from the client to log issues, deploy Operatives and monitor completion of the work, providing updates at regular intervals.
• Ensure that the system is updated in a timely manner so that the client and the Operations are in receipt of the most up to date information.
• Ensure the scheduling process is delivering maximum productivity.
• Where first time fix is not possible, manage the effective scheduling of follow-on works
• Understand the case workload and alert the Team Leader to issues requiring intervention.
• Understand the contractual KPI’s, then plan, allocate and operate to exceed client expectations.

Experience

• Social housing / repairs experience is essential
• Good working knowledge of the following IT packages: Microsoft Office, Word & Excel
• Excellent administration skills
• Excellent written and oral communication skills
• Excellent customer service skills
• Excellent organisation skills
• Good knowledge of repairs and maintenance sector or trade-based background

If you are interested, please apply today with your CV or call Leah Seber at Build Recruitment.

Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

What skills and experience we're looking for

Wilmington Academy has an exciting opportunity to appoint an excellent Teacher of Business Studies and Enterprise to join us from January 2025.

Our ideal candidate will be an enthusiastic Business specialist who is passionate about Business and has excellent subject knowledge. You will be joining a dynamic and innovative department who are highly collaborative and share ideas.

This teaching role is receptive to experienced practitioners with the knowledge and experience to teach across KS4/5 and also Early Career Teachers (ECTs)who are looking for their first teaching position as we can offer a bespoke professional development programme tailored to you not only within the academy but across the wider Trust.

The basis of this role is permanent and offering MPS/UPS based on experience + London Fringe Allowance.

What the school offers its staff

We are a strong and very stable faculty and we celebrate success year on year across the Key Stage 4 and 5 academic and vocational courses that we deliver so you will need to be an experienced practitioner with the knowledge and experience to teach across KS4/5 and a range of abilities. The examination outcomes and value-added are outstanding - this is achieved through expert subject knowledge and teaching, as well as our teamwork

Further details about the role

Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

Wilmington Academy has an exciting opportunity to appoint an excellent Teacher of Business Studies and Enterprise to join us from January 2025.

Our ideal candidate will be an enthusiastic Business specialist who is passionate about Business and has excellent subject knowledge. You will be joining a dynamic and innovative department who are highly collaborative and share ideas.

This teaching role is receptive to experienced practitioners with the knowledge and experience to teach across KS4/5 and also Early Career Teachers (ECTs)who are looking for their first teaching position as we can offer a bespoke professional development programme tailored to you not only within the academy but across the wider Trust.

The basis of this role is permanent and offering MPS/UPS based on experience + London Fringe Allowance.

What the school offers its staff

We are a strong and very stable faculty and we celebrate success year on year across the Key Stage 4 and 5 academic and vocational courses that we deliver so you will need to be an experienced practitioner with the knowledge and experience to teach across KS4/5 and a range of abilities. The examination outcomes and value-added are outstanding - this is achieved through expert subject knowledge and teaching, as well as our teamwork

Further details about the role

Based on the quality and quantity of applications received, Leigh Academies Trust reserves the right to close this vacancy sooner than the specified closing date. Applicants will be notified of this where possible. Therefore, early applications are encouraged.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Project Manager - Automation/Control Systems

The COMPANY
Our client is a well established Global manufacturer, acknowledged as a leading provider of industrial process and automation solutions. From initial design through manufacturing and commissioning - focussing on their clients specific brief/requirements they deliver an industry leading professional service to a myriad of industries including food processing, pharmaceutical, packaging, scientific, power generation, general manufacturing, etc. Their market leading comprehensive service product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing team.

The ROLE
The Project Manager - Automation/Control Systems will deliver Systems Integration/controls and automation projects mainly in the food industry. The minutia of the role includes;

* Project Management of control systems with a dedicated automation delivery team
* Preparation of detailed technical customer quotations for bespoke Control Systems
* Liaise directly with customers throughout the project
* Provide technical supervision of system design, build and installation personnel
* Customer site visits as and when required

The CANDIDATE
Our client is looking for a Project Manager with the following background:

* Experience in system integration
* Ability to understand and produce control system design documents.
* Understanding of technical project life cycle.
* Knowledge:
o System for in process and manufacturing environments
o PLC based control system architecture
o PLC, HMI & SCADA coding
o On site commissioning of industrial control systems
* Working knowledge of industrial hardware systems
o Control panel design and assembly
o Site installation design
o Control system hardware LV distribution/MCC/PLC/Safety/instrumentation
o Hardware design documents (circuit schematics, I/O schedules, motor schedules)
* Ideally from the Food Process and Beverage sector


Package:
Salary £55,000 - £65,000 Depending on experience,
Company pension scheme,
25 Days holiday, plus bank holidays
Profit Share scheme,
Share scheme
Etc.

ALTERNATIVE TITLES: Senior Project Manager - Systems Integration, Project Engineer - Control Systems, Project Manager - Automation


Location: Peterborough
This role is commutable from:
Peterborough
Stamford
Corby
Uppingham
Wansford
Yaxley
Oundle
Kettering
Northampton
Cambridge
Thrapston
Wellingborough
Huntingdon
Sawtry
Raunds

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Project Manager - Automation/Control Systems

The COMPANY
Our client is a well established Global manufacturer, acknowledged as a leading provider of industrial process and automation solutions. From initial design through manufacturing and commissioning - focussing on their clients specific brief/requirements they deliver an industry leading professional service to a myriad of industries including food processing, pharmaceutical, packaging, scientific, power generation, general manufacturing, etc. Their market leading comprehensive service product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing team.

The ROLE
The Project Manager - Automation/Control Systems will deliver Systems Integration/controls and automation projects mainly in the food industry. The minutia of the role includes;

* Project Management of control systems with a dedicated automation delivery team
* Preparation of detailed technical customer quotations for bespoke Control Systems
* Liaise directly with customers throughout the project
* Provide technical supervision of system design, build and installation personnel
* Customer site visits as and when required

The CANDIDATE
Our client is looking for a Project Manager with the following background:

* Experience in system integration
* Ability to understand and produce control system design documents.
* Understanding of technical project life cycle.
* Knowledge:
o System for in process and manufacturing environments
o PLC based control system architecture
o PLC, HMI & SCADA coding
o On site commissioning of industrial control systems
* Working knowledge of industrial hardware systems
o Control panel design and assembly
o Site installation design
o Control system hardware LV distribution/MCC/PLC/Safety/instrumentation
o Hardware design documents (circuit schematics, I/O schedules, motor schedules)
* Ideally from the Food Process and Beverage sector


Package:
Salary £55,000 - £65,000 Depending on experience,
Company pension scheme,
25 Days holiday, plus bank holidays
Profit Share scheme,
Share scheme
Etc.

ALTERNATIVE TITLES: Senior Project Manager - Systems Integration, Project Engineer - Control Systems, Project Manager - Automation


Location: Peterborough
This role is commutable from:
Peterborough
Stamford
Corby
Uppingham
Wansford
Yaxley
Oundle
Kettering
Northampton
Cambridge
Thrapston
Wellingborough
Huntingdon
Sawtry
Raunds

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1

Internal Role Title: Project Manager
Hours: 35 hours per week, Monday-Friday
Salary: £50,160 - £62,700 per annum (salary offered dependent on experience)
Contract: 12-month FTC
Location: Dartford

We are on the look out for an experienced Transformation Project Manager, with a background in housing. You will be working with the Head of Delivery & Change, to ensure we effectively deliver on transformation projects across the organisation.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?
We’re one of the top 30 housing associations in England, with homes spreading across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future.  Our purpose is to “open doors to better lives for our customers”. We thrive to be customer pioneers; providing a great customer experience.

We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Project managing key transformational and continuous improvement projects in line with Moat’s corporate strategy, delivering against agreed deliverables to budget, time and quality constraints.
• Ensuring projects are commissioned and delivered in line with Moat’s process for change and using agreed governance documentation.
• Overseeing the end-to-end delivery cycle for projects from ideation and discovery phases, through to the scope definition, resource & planning, execution and transfer of projects to an operational state of acceptance.
• Identifying and managing key project resources, ensuring roles and responsibilities are clearly defined and the relevant skills needed to execute the change have been secured.
• Working with project sponsors to articulate clear business cases with sound financial and business impact analysis, in line with our project framework.
• Working with project sponsors and operational leaders to create and execute against benefits realisation plans, inclusive of identifying and tracking benefits.
• Proactively identifying, assessing and managing project risks in line with Moat’s project management framework, ensuring adequate escalation and ownership of risks throughout the delivery lifecycle.
• Managing project budgets in line with our delivery framework, ensuring project costs are under control and escalation processes for financial risks are followed.
• Working with colleagues across the business including IT & front line colleagues to ensure that Current and Future State processes are clearly defined as part of the project lifecycle.
• Developing and executing against stakeholder management and communication plans (in conjunction with colleagues in our Communications team), ensuring both Moat colleagues and customers are not only informed of key updates, but are actively engaged in the changes being deployed.
• Evaluating the success of deliverables and working with business owners to ensure controlled closure and transfer of projects through to an operational state, in which the change can be effectively sustained.
• Ensuring that best practice is used across the organisation, facilitating a culture of continuous improvement, through effective lessons learnt processes and contributing to the upskilling of colleagues in change & project management principles.
• Developing and maintaining excellent relationships with operational colleagues to ensure that we work collaboratively and consistently on all projects and change programmes.
• Maintaining commitment to professional development, both with respect to Housing as an industry, and Project & Change management as a discipline.

You’ll have:

• Project management experience aligned to business change, business process re-engineering and business process modelling.
• A project management qualification (Prince 2, Agile, PMP).
• A track record of working with teams and managing projects by prioritising workloads and delivering to project deadlines.
• A team player with a can-do attitude.
• Experience of working in complex stakeholder environments, including matrix management.
• Experience of supporting and managing change effectively.
• Exceptional communication and interpersonal skills to professionally challenge, coordinate, collaborate and drive aspirational needs across Moat.

To view the full job description, please click here: https://shorturl.at/KjM8B

In return, you’ll receive:
A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?
Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Tuesday 29 October 2024

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note we will no longer be accepting CV’s as part of the recruitment process. All candidates must now complete an application form on our career’s website.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

Full Time – Permanent 40 hours per week

We are looking to recruit a Customer Service Planner to join our team Dartford Hub working from our office at Moat – DA2 6QE.

About the Role

Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.

Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

About You

Candidates will have the following:

• Social Housing and Repair and Maintenance background.
• Proven experience in scheduling/planning Disrepairs, Voids or Complex works.
• Competent in communicating with direct operatives, subcontractors and residents.
• Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
• Planning knowledge of what works can be sequenced or can be undertaken concurrently.
• Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
• Good level of written English
• Good computer skills
• Good project management skills
• Good communication skills e.g. ability to communicate with different stakeholders at different levels
• Passionate about service delivery and customer satisfaction.

Benefits

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday & Bank Hols
• Enhanced Pension Plan
• Healthcare Cash Plan (Including 24hr GP)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.

MSPS are proud to support the resettlement of armed forces personnel

Please refer to full job description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Proud member of the Disability Confident employer scheme

Role: Senior Business Process Analyst
Hours: 35 hours per week, Monday-Friday
Salary: Up to £68,000 per annum (salary offered dependent on experience)
Contract: 12-month FTC

We are on the lookout for a Senior Business Process Analyst with at least 3 years’ experience in the Housing sector and good knowledge of repairs operations practises within a Housing Association. You will be joining our Transformation & Insight team working on a specific project.

You will be working both independently on discrete assignments and under the direction of Head of Delivery and Change or Programme Manager, conducting detailed business analysis to aid the successful delivery of key projects within our Future Repairs Programme and driving continuous improvement across our organisational processes.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?

Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have released our new corporate strategy, so it’s an exciting time to join Moat! This involves being customer pioneers, investing in new and existing homes, putting safety and quality first.
We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Documenting current state processes and conduct relevant analysis to identify inefficiencies and potential areas for improvement, in line with Moat’s business process mapping standards,
• Collaborating with colleagues by capturing desired future state processes and their associated business requirements that align with our organisational goals.
• Designing and delivering targeted process reviews using lean methodologies to streamline processes, reduce waste, and enhance operational efficiency.
• Conducting thorough and in depth data analysis to identify trends, root causes of issues, and support future state requirements and project benefits measurements.
• Developing engaging stakeholder sessions to gather requirements, communicate findings, and facilitate the implementation of process improvements.
• Leading workshops with all levels of the organisation, including Leadership teams, and offer challenge to current accepted ways of working to support improved outcomes for customers and the business.
• Collaborating with third party suppliers to co-create future processes that are efficient and support a first-class customer experience
• Supporting project delivery via creation of business process requirement specifications and use cases, User Acceptance Testing plans and test scripts to ensure solutions meet defined requirements and are aligned with business needs.
• Working collaboratively with technical resources including Data Analysts, CRM Analysts, and Technical Business Analysts to feed business requirements into technical specifications.

We're looking for someone who has:

• Accredited business analyst professional, with minimum 3 years’ experience within the housing sector.
• Experience of leading workshops with Senior Leadership teams.
• Good knowledge of repairs operations practices within the Housing sector.
• An ability to challenge current ways of working at all levels of the business.
• An ability to assimilate information at pace, creating structured and clear process documentation, requirements, user stories and test scripts.
• An ability to work collaboratively with stakeholders at all levels of the organisation.
• Flexible and adaptable skills.
• Strong planning and organisation skills; detail oriented.
• Excellent verbal and written communication skills; confident writer and presenter.
• Good problem solving, numeracy and analytical skills.
• Proactive and curious mind set.
• Experience in data analysis including usage of analytical tools such as google analytics and power BI.

It is beneficial, but not essential if you also have:

• Strong negotiating and influencing skills; excellent at managing relationships with colleagues.
• An analytical and problem-solving mindset with the ability to encourage teams to think ‘out of the box’ and consider new ways of working.
• Experience of working at a senior level within a Transformation or Project Management team.
• A proven track record of delivering repairs related projects in the housing sector.

In return, you will receive:

A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?
Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Thursday 24 October 2024

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note, we are no longer accepting CV’s as part of the recruitment process. All candidates must now submit an application form on our Careers website.

Please also note, we are unable to offer sponsorship at this time.

If you require any reasonable adjustments to the recruitment process, please contact peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

Role: Business Process Analyst
Hours: 35 hours per week, Monday-Friday
Salary: £48,000-£60,000 per annum (salary offered dependent on experience)
Contract: Permanent

We are looking for a Business Analyst professional, with experience in the housing or real estate sector. You will be joining our expanding Transformation & Insight team!

You will be working both independently on discrete assignments or under the direction of project managers, conducting detailed business analysis to aid the successful delivery of key projects and in driving continuous improvement across our organisational processes.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?

Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have released our new corporate strategy, so it’s an exciting time to join Moat! This involves being customer pioneers, investing in new and existing homes, putting safety and quality first.
We are also proud to announce that we have been awarded an accreditation for ‘The Sunday Times Best Places to Work’ 2024, based on our employee feedback.

Your key tasks will include:

• Documenting current state processes and conducting relevant analysis to identify inefficiencies and potential areas for improvement, in line with Moat’s business process mapping standards.
• Collaborating with colleagues by capturing desired future state processes and their associated business requirements that align with our organisational goals.
• Designing and delivering targeted process reviews using lean methodologies to streamline processes, reduce waste, and enhance operational efficiency.
• Conducting thorough data analysis to identify trends, root causes of issues, and support future state requirements and project benefits measurements.
• Developing engaging stakeholder sessions to gather requirements, communicate findings, and facilitate the implementation of process improvements.
• Supporting project delivery via creation of business process requirement specifications and use cases, User Acceptance Testing plans and test scripts to ensure solutions meet defined requirements and are aligned with business needs.

• Working collaboratively with technical resources including Data Analysts, CRM Analysts, and Technical Business Analysts to feed business requirements into technical specifications.

We're looking for someone who has:

• Business analyst professional experience, with proven experience within housing or real estate sector.
• An ability to assimilate information at pace, creating structured and clear process documentation, requirements, user stories and test scripts.
• An ability to work collaboratively with stakeholders at all levels of the organisation.
• Flexible and adaptable approach.
• Strong planning and organisation skills; detail oriented.
• Excellent verbal and written communication skills; confident writer and presenter.
• Good problem solving, numeracy and analytical skills.
• Proactive and curious mind set.

It is beneficial, but not essential if you also have:

• Strong negotiation and influencing skills, excellent at managing relationships with colleagues.
• Experience in using Jira and working in both agile and waterfall methodologies.
• An analytical and problem-solving mindset with the ability to encourage teams to think ‘outside of the box’ and consider new ways of working.

In return, you will receive:
A range of benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Want to know more about Moat?
Check out our social media feeds!
Twitter: @moathomes
Instagram: @moathomes

Interested in applying? We want to hear from you!

If interested, please apply by 11pm on Thursday 24 October 2024.

We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!

Please note, we are no longer accepting CV’s as part of the recruitment process. All candidates must now submit an application form on our Careers website.

Please also note, we are unable to offer sponsorship at this time.

If you require any reasonable adjustments to the recruitment process, please contact peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme

The post holder will: Provide accurate analysis of efficiency and productivity for regular and ad-hoc reports. This involves generating, manipulating and formulating data into clear, concise reports which are adjusted to the needs of the recipients from highly complex to simple reports. Investigate and analyse highly complex data with multiple sensitive outcomes to present new ways to improve performance, efficiency and productivity such as managing and reducing waiting times, reducing unplanned emergency admissions, cash efficiency release savings, etc. Design and update complex information reports and dashboards for metrics and KPIs for services across the Acute & Crisis Directorate. This includes setting up reporting mechanisms to capture the relevant data as required. Oversee and carry out business and data analysis of complex business problems within the Directorate and provide technical advice as to potential solutions for clinical and non-clinical teams. Undertake expert business data analysis of the Directorate performance and improvement using recognized demand and capacity modelling tools, frameworks, methods and techniques. Set up an effective system for the Business and Performance Office that controls the maintenance, development and implementation of standard operation procedures (SOPs) for data validation and analysis. This includes aligning the SOPS to the existing performance reporting processes and procedures from Informatics, Finance, Quality and Workforce. Implement systems for the continuous review of the data to ensure the Directorate maximizes all of their opportunities to improve productivity, efficiency and quality of its services. Implement systems for services to adopt and embed accuracy standards for automated and manual data entry, including setting guidelines and reporting templates as required. Identify opportunities to improve efficiency and innovation and provide input to the business improvement across the Directorate. This includes the development and implementation of new and innovative ways of working according to the Trusts and national programmes for the Directorate services. Ensures that business analysis and reports meet agreed service levels and specifications, legislative, regulatory compliance requirements, and that appropriate action is taken to resolve any anomalies found within the reports produced. Ensure that all reports produced meet agreed quality control and are delivered within scheduled timetable and deadlines. This includes routine, regular, ad-hoc and/or new reporting requests. Oversees the delivery of routine and ad-hoc office business tasks as per relevant deadlines. This includes supporting and aligning the team efforts to meet existing and new business needs, and be the point of escalation for all data queries so that these are dealt with promptly and efficiently. Provide business analysis for demand and capacity to on-going and new services and projects for the Directorate. This includes assessing existing capacity to develop operational plans and forecasts based on future plans for demand. Apply business analysis to the development, execution and improvement of action plans by providing advice and guidance to the Information Analysts and service managers in the application of information and best practices to improve efficiency and innovation. Support identification and management of risks, and liaises with the team for the relevant update and compliance for the updating of the Directorate risk register. Provides relevant data for business cases to ensure that these meet benefits criteria, are financially viable and have sound management case. As directed by line manager run/participate in projects according to project scope. This includes producing required project data and analysis to support project plans and documentation. Stay current with services needs for data analysis and presentation; using formal and informal written and verbal communication methods (PowerPoint presentations, executive updates, task lists, etc.) to communicate updates and findings of analysis as required Provide instructions and guidance for the handling of sensitive information relating to staff and patient data, including security (compliance with GDPR and UK Data Protection) and backup strategies. Work closely with the other Trust Business Offices and Data Services to gain in-depth understanding of potential opportunities for joint working and cross-fertilisation. Set up a training programme for the team and relevant colleagues across the directorate to make the best use of information systems and IFOX applications. This includes training delivery as required. Work on own initiative within professional guidelines to achieve agreed objectives.Take a proactive approach to developing own skills and experience and that of others. Execution of other duties appropriate to the skills and experience of the post holder as identified by the manager

This role may also include involvement in the development and implementation of system testing activities. A level of support and resource will also be required from this post to ensure that localised training materials are produced and delivered. In the longer term the experience and expertise gained undertaking this role will offer future opportunities for involvement in system management, developer and user support and project management. Please see the Job Description and Person Specification documentation for more information about the main responsibilities of the post and what essential and desirable skills, knowledge etc. are required for this position.

Role Title: Land and New Business Manager
Hours: 35 hours per week, Monday-Friday
Salary: £52,618 - £65,772 per annum plus car allowance of £2272 per annum (salary offered dependent on experience)
Contract: Permanent
Location: Dartford / Agile

You will be responsible for sourcing and securing new development opportunities to deliver Moat’s ambitious growth targets.

We support agile working, so you’ll be provided all IT equipment to work flexibly between your home and at our Dartford office.

Who are we?
Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have released our new corporate strategy, so it’s an exciting time to join Moat! This involves being bold and ambitious, investing in new and existing homes, putting safety and quality first. We also deliver for and with our customers through our new Customer Engagement strategy, which will help us to deliver the requirements of the Social Housing White Paper.

We are also proud to announce, we have recently been awarded an accreditation from ‘The Sunday Times Best Places to Work 2024’, based on our employee feedback.

You will be:

• Identifying and delivering development opportunities including land, development, and Section 106 sites in accordance with Moat’s Corporate Strategy.
• Building and maintaining positive relationships with colleagues and communicate effectively to ensure successful team outcomes.
• Developing and maintaining a comprehensive network of contacts relevant to securing and delivering new business opportunities including stakeholders, developers, housebuilders, funders, and strategic partners.
• Identifying, appraising, and negotiating new opportunities by considering commercial risk, funding requirements, tenure, specification and design.
• Negotiating contractual and commercial terms in line with policy, procedure, financial and regulatory requirements.
• Producing and presenting comprehensive reports for internal approval to Executive Team, Board, and relevant committees.
• Representing Moat at external meetings and undertake other duties to achieve required outcomes.

We are on the lookout for someone who has:

• A good track record of identifying and securing opportunities for residential development.
• A minimum of one year working in securing new business and land opportunities.
• An ability to build and maintain successful and collaborative partnerships to achieve outcomes.
• Proven commercial acumen and ability to negotiate and influence.
• Excellent communication skills – written and oral.
• Understanding of the planning process and requirements of Capital Funding Guide for Homes England and Greater London Authority (GLA).
• Ability and flexibility to plan and prioritise workloads under pressure without compromising standards.
• An ability to undertake work outside of normal office hours to meet the needs of the business.
• A valid driving licence and use of a vehicle.
It’s also additional, but not essential to have:
• A thorough understanding of land led development and planning and procurement routes
• A professional qualification (RICS or similar).

To view the full job description, please click the link here: https://shorturl.at/TVHJD

Your benefits:

In return for your hard work, we will reward you with a competitive salary, pension scheme, healthcare scheme, a generous annual leave entitlement, and you even get a half day off on your birthday!

We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes. Moat want to ensure their employees feel supported at work, so we also provide enhanced maternity/paternity/adoption leave, and many more!

Check out our employee benefits here: Our employee benefits: what we can offer you (youtube.com)

Interested? We want to hear from you!

If you feel this role is suited to you, and you want to take on an exciting new challenge, please fill out an online application form on our website (before 11pm on Sunday 20 October 2024 detailing the skills and experience you can bring to Moat.

We will be in touch via email should we wish to invite you in for an interview.

We reserve the right to close this vacancy at any time prior to the closing date.

Please note we are no longer accepting CV’s as part of the recruitment process. All candidates will complete an application form on our career’s website.


If you require any additional adjustments to the recruitment process, please contact peopleservices@moat.co.uk

Proud member of the Disability Confident employer scheme