Total 12 Senior Executive level Business Management / Project / Planning job vacancies in Berkshire, RG14 1AA

Stonewater is seeking a talented and results-driven Senior Business Analyst to join our team. If you're passionate about analysing business problems, solving issues, and effectively communicating your findings, we want to hear from you!

About the Role

As a Senior Business Analyst at Stonewater, you will:

Investigate operational needs and perform gap analysis.
Apply lean and systems thinking for process improvements.
Contribute to business transformation solution design.
Create Business Cases and outline project proposals aligned with our strategic goals.
Support and lead Agile team activities, including Stand Ups, Agile Boards, and blocker identification.
Manage and enhance customer relationships and stakeholder management throughout the project lifecycle.
Adhere to change management protocols and processes.
Prioritise, specify, and model requirements using both Agile and Waterfall methodologies.
Maintain the Prioritised Requirements List as the solution evolves.
About You

You're a natural self-starter who thrives on working with data and challenging the status quo. You have a knack for continuous improvement and can easily adapt to changing environments.

Your Skills and Experience

Proven track record in analytical techniques to evaluate business practices.
Experience with all aspects of the project lifecycle, from inception to implementation and training.
Expertise in applying business improvement techniques for project delivery.
Confidence in working with stakeholders at various organisational levels.
Competence in Agile and Waterfall methodologies.
Ability to produce a wide range of Business Analysis products, including use cases, user stories, and process flows.
Experience in environments undergoing significant business change.
Strong critical thinking and problem-solving skills.
High attention to detail and analytical mindset.
Excellent communication and relationship-building skills.
Ability to organise and prioritise workload and make sound decisions.
Desirable Skills

Experience with DevOps.
Familiarity with the MIS Active Housing System.
Background in the housing sector.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.

Discover Stonewater:

Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.

Our mission is to provide quality homes and services for people whose needs are not met by the open market.

We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.

Are you ready to #DiscoverStonewater?

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Position: Senior Business Analyst
Company: Bridge-Logix UK Limited, Reading, UK.

We are seeking Senior Business Analyst who will lead initiatives to streamline transaction lifecycle management, transaction processing, and cash and treasury management systems. The role involves working closely with internal stakeholders and IT teams to design, develop, and enhance financial transaction processing solutions that improve operational efficiency, risk management, and regulatory compliance.

Duties:
Analyze and optimize the transaction lifecycle management processes, focusing on automation, reconciliation, and exception management.
Identify gaps in existing TLM processes and recommend solutions to improve transaction processing efficiency and accuracy.
Collaborate with IT teams to implement enhancements to the transaction processing platform, ensuring seamless integration with other systems.
Collaborate with stakeholders and IT, to gather and document detailed business and technical requirements.
Develop, write, and maintain critical documentation including High-Level Business Objectives, Business Requirements Documents (BRD), Functional and Technical Requirement Documents, and Business Analysis Diagrams (Process Flows, Workflow Diagrams, etc.).
Conduct workshops, interviews, and process mapping sessions to understand business challenges and identify improvement opportunities.
Translate business needs into clear, actionable requirements for development teams, ensuring alignment with project goals.
Oversee system testing (UAT) and validation processes to ensure system functionality meets business requirements and regulatory standards.
Analyze transaction and treasury data to identify trends, inefficiencies, and opportunities for process improvement.
Use data-driven insights to influence decision-making and drive strategic improvements.
Provide mentorship and guidance to junior analysts and project teams, ensuring adherence to best practices and high-quality delivery.
Manage project timelines, budgets, and resources, ensuring successful delivery within established constraints.

Qualifications:
Bachelor’s degree in any stream, or a related field
Experience in business analysis or a related role within the banking, financial services, or treasury management sectors.
Experience with financial transaction platforms (e.g., SmartStream, Oracle TMS), data analysis tools (e.g., SQL, Excel, Power BI), and reconciliation systems.
Experience with Agile Software Development Methodologies.
In-depth knowledge of Transaction Lifecycle Management systems, including reconciliation, exception management, and settlement processing.
Strong understanding of transaction processing workflows, treasury management operations, and cash management strategies.
Familiarity with financial regulations such as AML/KYC, Basel III, MiFID II, and other relevant compliance requirements in transaction processing.
Strong analytical skills, with the ability to identify and resolve issues in transaction processing, reconciliation, and treasury functions.
Excellent verbal and written communication skills, with the ability to present complex concepts to both technical and non-technical audiences.

Others:
Numbers of Hours Per Week : 40
Salary: £40,000-£42,000 per year
Place: Reading, United Kingdom
Contact : Please send your CV to careers@bridge-logix.co.uk

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Glasgow, Perth, Reading and Havant

Salary: £63,000 - £94,400 + car allowance + performance-related bonus and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

Group Technology Services has a need for a Business Partner and Engagement Role to sit within the IT Platform Change and Transformation team to undertake the following:

- Proactively work with Business Relationship Manager within the GTS Service team to ensure clear and concise messages are delivered to the Business in respect of GTS priorities and any changes that are planned.

- Be accountable for the management of the GTS Front Door and Integrated Planning Process.

- Own and manage the GTS Portfolio Prioritisation Board to ensure correct prioritisation and phasing of work in line with SSE and Group IT Strategic priorities. This requires management of senior stakeholders that support the governance board.

- Formalise and manage all dependencies across the GTS Portfolio, specifically ensuring the management and progress of Business Unit dependencies.

- Lead a Business change and engagement Scrum of Scrums to derive and proactively manage a forward schedule of delivery in conjunction with the Portfolio and Change Delivery managers.

What do I need?

To be considered for this role, we would love you to have:

- Sound understanding of IT Project development process and able to facilitate and gain agreement to improvements where required.

- Able to visualise and articulate proposed solutions to business problems provided by design team to business areas.

- Have experience of successfully leading IT portfolios in a large organisation. 

- Experience of all stages of the IT development lifecycle.

- Demonstrates a comprehensive breadth and depth of knowledge and experience of working in a complex project environment. 

About our Business

SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.

What's in it for you?

We offer an excellent package with 34 days annual leave entitlement. Enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact David on 01738 275846.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

About our Business

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come. We are proud to be playing a critical role in the net zero transition, as we aim to more than treble the net capacity in operation to 13GW and grow renewable energy output five-fold to over 50TWh over the next 10 years.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Flexible UK & Ireland | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK and Ireland which include but are not limited to: Glasgow, Perth, Aberdeen, Reading, Havant, London, Dublin and Belfast.

Salary: £Competitive depending on experience + car / allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

What is the Role?

As a Senior Project Engineer at SSE Renewables, you will lead and support engineering teams to design and deliver Battery Energy Storage Systems and Solar PV projects.

Responsibilities include:

- Creating initial designs including site layouts and single line diagrams.

- Supporting planning applications from a technical perspective.

- Collaborating with partners on solutions.

- Performing technical due diligence and ensuring technical quality from detailed design through construction and commissioning.

- Supporting tendering process by creating and reviewing scope of work and technical specifications, managing technical queries and evaluating bids.

- Influencing key stakeholders within and beyond our company to advance projects through our Assurance Process with strong technical leadership.

With over 700MW in delivery and a growing pipeline in the GWs, you will be working on some of the largest BESS and Solar projects in the UK & Ireland. Take a look at one of our recent developments to enter delivery: Construction to start on SSE Renewables 320MW BESS project in Yorkshire | SSE Renewables

This role offers professional growth, supports personal development, and relies on your knowledge of the energy market, transmission, and distribution networks, as well as engineering skills to boost our success and business expansion.

What do I need?

To be considered for this role, we would love you to have:

- Expertise in power generation project design, development and delivery, experience with LV and HV power networks is preferred.

- Proven skills in collaborating with multi-disciplinary teams to ensure technical quality in large project development and delivery.

- Experience managing and working with consultants, as well as EPC contractors as well as a collaborative approach for working with colleagues and customers.

- Comprehensive knowledge of the energy sector, including key engineering norms, market dynamics, and regulatory frameworks.

- Dedication to delivering engineering excellence in world-class projects with a commitment to continual improvement.

- Preferably experienced in solar PV design and delivery including simulation using PVsyst and have Chartered Engineer status or willingness to obtain it within role.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 275847.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Entry-Level Business Development Executive
Cheltenham

QA is the leading tech skills training company and is growing into one of the most recognised and trusted providers for quality tech learning courses, apprenticeships, training, and degrees. We've an excellent full-time opportunity for an Entry-Level Business Development Executive (BDE) within our Cheltenham office.

This is not a standard sales job as your responsibility will be to look at training requests and suggestions that come through from our client; and then quickly liaise with key management to suggest bespoke requests that could be provided.

You'll need to be able to identify the requirements the client has requested, acknowledge the request, reclarify (with potential of upselling) and then action a presentable sales quote in a timely manner.

You'll gain full knowledge of our portfolio and gain sales techniques via our highly renowned in-house Sales Academy plus full on-the-job coaching to successfully deliver against specific measurable targets. As such, you'll also earn the opportunity to receive bonus on top of your competitive salary.

Whilst we're not after a lot of experience, we do want you to be able to work efficiently, communicate effectively with a keen eye to identifying a client's needs.

Skills and Responsibilities:

• Identify and liaise with key stakeholders/decision makers from a mix of new & existing customers by telephone and email working to grow QA's product offering
• Input, analyse and interpret relevant sales management information to prioritise incoming workload and qualify sales opportunities
• Prepare quotes and proposals for customers
• Use relevant data housed in Microsoft Dynamics to fully report on sales activity
• Build quarterly plans to maximise sales opportunities
• Increase knowledge and awareness of QA core offering and the full Sales Cycle

You'll instantly become welcomed into the team and be invited for team lunches and nights out. You'll also have the chance to be part of the 110 Club, an amazing incentive-based reward, which will see you go on a top VIP weekend abroad! On top of this, receive QA's outstanding benefits package:

• Competitive salary and bonus
• 27 days annual leave plus bank holidays
• 3 dedicated study days
• Access to 1500+ courses (worth up to £3K each!)
• Medicash - cashback for dentist/physio etc.
• Free virtual GP appointments
• 2 charity/volunteer days
• £500 referral scheme
• A superb Gymflex scheme (ask us about this!)
• Our own BenefitsHub to receive loads of discount

At QA, we celebrate difference. We have a relaxed dress code and a friendly vibe. As well as a supportive team and company onboarding, we'll offer you a buddy to help get you acquainted with your new colleagues when you start.

#LI-Hybrid #LifeAtQA #LI-TH1

Job: Senior Planner

Location: Shrewsbury

Salary: Leading salary + package for the region

We are recruiting for a Senior Planner to join a major UK Contractor!

Duties as the Senior Planner:

• You will support the management team with the planning and programming of the design, procurement and construction activities associated with the works.
• To lead the programme and planning management for the team in the preconstruction and construction phases.
• To develop regular reports to feedback on progress and performance on a weekly and monthly basis.

Experience & Skills required:

• Successful track record on live construction projects
• Experience of working within a team
• Extensive knowledge of contract management
• Experience managing Planning teams

The organisation that you will be joining are leaders in their space who will offer you an industry leading package with an extensive array of learning opportunities. If you're ready to be part of a forward- thinking team I'd love to speak with you today!

Contact Sam today for more information.

Randstad Construction Property Engineering is acting as an Employment Agency in relation to this vacancy.

Our Global IT client has an exciting opportunity for an Executive Assistant.

You will be highly motivated and organised as well as confident in managing fast changing diaries across different time zones, with a systematic and organised approach. Additionally, you will have meticulous attention to detail and excellent time management skills. You will have strong cross-group working relationships and be able to collaborate and work effectively with people at all levels. With demonstrable experience managing complex calendars, flights, travel, expenses, budgets, projects, event management.

You must be able to navigate and change direction quickly, work to strict deadlines, embrace ambiguity and challenges head-on with confidence and a can-do attitude. The ideal candidate is flexible while also structured and methodical with a passion for technology.

This role is paying up to £141 per day, dependant on experience with a potential 5% bonus. You will also benefit from paid annual leave, paid sick, paid bank holidays, pension & notice period.

This is a PAYE contract to start ASAP on an initial contract until 28th June 2024, with a potential extension through to a maximum 18 months.

If you want to be part of a company who pride themselves on empowering and inspiring excellence, operating as a Diverse, Equal and Inclusive employer, apply today!

Please consider applying ASAP as we will be shortlisting applications as we receive them

CPM are working with Amazon Fresh and are looking for driven and proactive Business Development Executives to join our Team, on an exciting new journey!

£30k per annum, 10% bonus, company tablet, laptop and phone provided. Use of own vehicle and clean UK drivers license essential, Mileage paid at 45ppm. 37.5 hours per week Monday- Friday 9am-5pm (If you are required to work a weekend you will receive time back in lieu)

Ideal location: London, United Kingdom, EC2A

Territory: Chingford, Hoxton, Shoreditch, Aldgate, Canary Wharf

What will you be doing?

As our Business Development Executive you will actively promote the Amazon Fresh brand. You will do this by proactively visiting businesses and customers in and around the local areas of the stores within your territory. Whilst visiting, you'll create brand awareness, build strong and trusted relationships and, in turn, increasing footfall within your assigned stores. As well as face-to-face visits, you'll also conduct desk research for possible leads in the area, and contact people via phone and email.

You will also build strong relationships with the Store Managers within your territory, as they will play an essential role in providing leads for you to focus on, based on their local knowledge and who is visiting their stores.

As a Business Development Executive you will:

• Visit business buildings, high footfall attractions and residential buildings within your territory, to build relationships and create a buzz around the Amazon Fresh brand.
• Be a brand ambassador for Amazon Fresh and represent them in a friendly and professional way, aligned to their brand values and high-bar for customer experience.
• Conduct research into opportunities within the area and proactively contact these leads.
• Promote Amazon Fresh's in-store offers to potential customers, by offering POS tools such as leaflets and posters
• Build relationships with Store Managers.
• Proactively feedback to your Manager on ideas that come out of your interactions and ways to improve the programme.
• Agreeing for local businesses to allow you to run an engaging sampling event at their premises, where you will plan, set up and run the event yourself.
• Researching and attending local networking events and representing Amazon Fresh.
• Meet KPI's and record all interactions.

What we are looking for:

• An effective, confident communicator who enjoys building strong relationships with Businesses and customers.
• An adaptable and proactive person always thinking of new ways to achieve goals.
• Drive and resilience
• Previous experience in promoting a brand and building a customer base.
• Self-starter with strong planning & organisational skills. Strong focus on results and achieving targets daily, weekly and monthly.

Perks & Benefits:

• Salary:£30,000
• Earning Potential:10% bonus
• Travel: Oyster card provided but use of own vehicle required
• Holiday Package: 20 days holiday + 8 bank holidays
• Pension Plan: Secure your future with a pension plan
• Full Brand Immersion: Access first-class training, including a full briefing with Amazon Fresh Leaders

CPM values diversity and is committed to being an equal opportunities employer. Our success is built on a foundation of diverse talents encompassing various backgrounds, skills, and capabilities. Our collaborative environment fosters the sharing and celebration of great ideas and achievements.

CPM is an accredited Investors in People Gold award company and place great importance on the training and development of our people.

If this sounds like a great job for you and a culture, you'd like to be a part of then we would love to hear from you!

#L1-GH1

About our Business

SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come. We are proud to be playing a critical role in the net zero transition, as we aim to more than treble the net capacity in operation to 13GW and grow renewable energy output five-fold to over 50TWh over the next 10 years.

Join us on our journey to net zero and help us power change.

About the Role

Base Location: Flexible UK & Ireland | We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however need your base 'home' location to be one of our SSE offices or depots around the UK and Ireland which include but are not limited to: Glasgow, Perth, Aberdeen, Reading, Havant, London, Dublin and Belfast.

Salary: £Competitive depending on experience + car / allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.

Working Pattern: Permanent | Full Time | Flexible First options available

What is the Role?

As a Senior Project Development Engineer at SSE Renewables, you'll lead engineering teams to design and deliver Battery Energy Storage Systems and Solar projects.

Responsibilities include:

- Creating initial designs.

- Collaborating with partners on solutions.

- Ensuring technical quality from detailed design through construction and commissioning.

- Influencing key stakeholders within and beyond our company to advance projects through our Assurance Process with strong technical leadership.

With over 500MW in delivery and a growing pipeline in the GWs, you will be working on some of the largest BESS and Solar projects in the UK & Ireland. Take a look at one of our recent developments to enter delivery: Construction to start on SSE Renewables 320MW BESS project in Yorkshire | SSE Renewables

This role offers professional growth, supports personal development, and relies on your knowledge of the energy market, transmission, and distribution networks, as well as engineering skills to boost our success and business expansion.

What do I need?

To be considered for this role, we would love you to have:

- Expertise in power generation project design, development and delivery, experience with LV and HV power networks is preferred.

- Proven skills in collaborating with multi-disciplinary teams to ensure technical quality in large project development and delivery.

- Experience managing and working with consultants, as well as EPC contractors.

- Comprehensive knowledge of the energy sector, including key engineering norms, market dynamics, and regulatory frameworks.

- Dedication to delivering engineering excellence in world-class projects with a commitment to continual improvement.

- A collaborative approach for working with colleagues and customers.

- Preferably Chartered Engineer status or willingness to obtain it within role.

What's in it for you?

An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare and much more, view our full benefits package on our careers site.

As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.

What happens now?

All applications should be made online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

If you would like to discuss any working flexibly requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on 01738 275847.

Before commencing your role with SSE, you'll need to complete our pre-employment screening process. This will consist of a criminality and credit check.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £28,000 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins.

Service – Carramar, Thatcham, Berkshire.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead by example and take the role of Shift Lead - ensuring that all members of the team are aware of daily tasks and notes are completed and updated as appropriate.
Be the first point of contact handling all queries and requests from internal and external partners responding in a timely manner, delegating as appropriate.
Mentor and support new team members in their role.
Responsible for leading on projects to enhance the service.
Support the development of person-centred planning, ensuring resident’s plans have meaningful and achievable goals.
Support residents with medication concordance.
Undertake an enabling role with the resident in daily tasks such as cleaning, shopping, budgeting, and household tasks that promote independent living.
Lead and promote social inclusion work by introducing residents to leisure activities, new interests, education, or volunteering.
Working with clinical teams, attending CPAs and multi-disciplinary team meetings.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


A good understanding of different types of mental health illnesses and the level of care some residents may require
GCSE Maths and English, being IT literate due to the volume of paperwork required to be kept up to date
Good organisational, communication, written and verbal skills and can work calmly in difficult and challenging situations


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website: Response – Mental Health Care & Support.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Role: Senior Service Delivery Specialist (Project Co-Ordinator)
Fixed Term Contract 12 months initial (FTC)
Location: Lancaster - commutable

In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.

Key Responsibilities:

• Create and maintain project plans and track progress to ensure successful delivery of projects.
• Liaise internally with colleagues to ensure all quality standards are achieved.
• Maintain strong relationships with members of the client team.
• Produce insightful reports for clients to support the management of their programmes and events.
• Raise issues that may impact the RAID log
• Escalate risks to ensure appropriate action is taken to mitigate them.
• Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships.

Key Skills / Experience Required:

• Great Microsoft Office - including Excel using vlook up, pivot tables highly desirable
• Experience within a highly client-centric environment, servicing a wide range of offerings
• Working to tight deadlines with high levels of accuracy
• Experience of implementing improvements to business process
• Experience in offering solutions to more complex queries

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:

In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 

We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

Proud member of the Disability Confident employer scheme

Role: Senior Service Delivery Specialist (Project Co-Ordinator)
Fixed Term Contract 12 months initial (FTC)
Location: Cheltenham - commutable

In this role you will act as the first point of contact and providing high quality support to specified clients. Your focus will be to co-ordinate internal resources to ensure key tasks are delivered in line with required learning outcomes and in accordance with contract terms.

Key Responsibilities:
Create and maintain project plans and track progress to ensure successful delivery of projects.
Liaise internally with colleagues to ensure all quality standards are achieved.
Maintain strong relationships with members of the client team.
Produce insightful reports for clients to support the management of their programmes and events.
Raise issues that may impact the RAID log
Escalate risks to ensure appropriate action is taken to mitigate them.
Deliver high levels of customer service to assist the wider sales team in developing strategic client relationships.

Key Skills / Experience Required:
Great Microsoft Office - including Excel using vlook up, pivot tables highly desirable
Experience within a highly client-centric environment, servicing a wide range of offerings
Working to tight deadlines with high levels of accuracy
Experience of implementing improvements to business process
Experience in offering solutions to more complex queries

#LifeatQA #QA #theresnoplacelikeqa #LI-TH1 #LI-hybrid #hiring

About QA:
QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, with a nationwide network of state-of-the-art training centres, we deliver innovative and cutting-edge skills solutions to UK organisations.

Down time:
Taking time for ourselves is so important these days, which is why we dedicate some of our benefits to support your health and wellbeing. These include: 27 days holiday each year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave. 

How we'll help with finance matters:
In addition to pension, group income protection and life insurance, QA are offering you an annual pay review, access to our employee discounts benefit hub with hundreds of deals and savings on goods and experiences, season ticket loan, tech scheme and an employee referral scheme. 

Personal growth:
Learning and opportunity is at the core of what we do - and that applies to you too! 
You'll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you'll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content from Circus Street and Cloud Academy on a variety of tech and business topics.  

Our people:
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual preference, or if you are disabled or a career, we welcome you and the alternative perspectives you bring to our diverse family. We're proud of the progress we've achieved over the last few years to build an inclusive culture and celebrate our diversity - our rankings on The Inclusive Top 50 UK Employers List are a testament to this. 
  
We are proud to be a Disability Confident employer. All applicants with a disability who fulfil the role criteria will be progressed to the next stage of the process. Please let us know what reasonable adjustment, if any, you require. 

If this is what you're looking for, here are the next steps: 
Hit the apply button and register on our QA website to fill out our quick and easy application form. If you'd like to hear more about the role you can find me on LinkedIn - or email me: - happy to help!

Proud member of the Disability Confident employer scheme