Total 2 job vacancies by Coventry and Warwickshire Partnership Trust

Business Support Officer, Band 3, Full Time Monday to Friday 9am – 5pm based at Swanswell Point in Coventry



Please note: previous applicants need not apply.



We are seeking an organised, self-motivated and enthusiastic individual with a positive outlook to provide effective administrative and information support to Clinical Team Managers on a daily basis.

The successful candidate will need to be resourceful, flexible, haveexcellent communication and organisational skillswith the ability to work independently in maintaining effective record keeping by inputting and processing clinical and non-clinical data and submitting statistics using electronic information systems.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.

The post holder will need to work on their own initiative, with the ability to prioritise and manage competing demands, confident in problem solving and making informed decisions, attention to detail and effectively recording accurate data in a timely manner is a key requisite of this post.

The post will be varied and include, diary management, organise and coordinate routine and urgent meetings, room bookings, minute taking, managing the recruitment process via TRAC, organising and recording supervisions and PDRs and updating ESR, maintaining e-rosters with annual leave requests and sickness reporting.

Applicants will need to be computer literate in the use of Microsoft word/outlook and experienced in using Excel spreadsheets will also be an advantage. Being able to demonstrate proficient use of TRAC and ESR/e-roster systems will be beneficial, but not essential as training will be provided.

Although the Business Support Officer post will be part of the overall admin team based at the locality, they will have very limited patient access and dedicated to the requirements of the Clinical Team Managers on a day-to-day basis, but line managed by the Locality Admin Co-ordinator, who will provide training, supervision and appraisal reviews.

This role requires you to help improve the efficiency and effectiveness of clinical services and we are looking for individuals with a positive approach to change and supportive of service improvements.


This advert closes on Sunday 25 Aug 2024

Business Support Officer - Band 3

37.5 hours per week / permanent contract

The post-holder will provide administration, transactional and operational support to departments across Estates & Facilities on various workstreams.

To collate, reproduce and distribute documents/reports/materials/meeting papers for the Estates & Facilities Managers including: Executive Team Meetings, Trust Leadership Team, Board Committees and Board meetings;

Implement and adhere to the Trusts financial procedures, including raising new orders, receiving goods and end of year processing;

To provide administration support of the Trusts Car Parking Management function to the Business Support Manager;

To provide administration support of FM Systems, i.e. Access Control Systems within the Trust;

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

To reproduce and collate meeting papers on a monthly basis, including folder management;

To answer the telephone in the office and deal with enquiries appropriately;

To be responsible for correspondence and communication within the Department, e.g. post & all user information alerts;

To maintain filing systems for the Estates and Facilities admin office;

To requisition stationery and maintain stock levels as appropriate and arrange appropriate storage for the office. To keep the stationery cupboard tidy and stocked;

Participate in appraisals and personal reviews and work to achieve set objectives;

Consistently demonstrate and promote behaviours and actions reflective of Trust values;

Undertake any other tasks as required and in accordance with the grade and nature of the post

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Tuesday 20 Aug 2024