Total 79 Others level Legal / Public / Security job vacancies in Cardiff, Cardiff, CF10 1AA

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

-To be responsible for the day-to-day operation of Security.

-Be the first point of contact for the Security team and deal with day-to-day matters such as standards of dress, discipline, and conduct are met and adhered to.

-Assist in on-going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.

-Develop teamwork within the workforce, ensuring high morale through effective motivational methods.

-Assist in review of Security Officers performance and development.

-To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc.

-Provide customer / client liaison as and when required.

-Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.

-Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.

-Ensuring security records and logs are being kept up to date.

-Ensure the security team are compliant with all relevant legislation on data protection.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

-Good literacy and communication skills and have excellent verbal and written English.

-Be computer and software literate.

-Reliability, self- motivation and ability to use own initiative and work without supervision.

-The ability to solve problems, make decisions and prioritise.

-The ability to transfer self-motivation to staff.

-The ability, tact and diplomacy to deal with people at all levels.

-Self-confidence and an interest in self-development.

-An interest in the continuous improvement of the Company's performance.

-The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.

Mobile Fire & Security Engineer needed

Our client is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions are looking for a Mobile fire & security engineer to Cover Midlands - Northampton/Coventry on a full time Permanent basis.

Salary: 40K Per Annum

Area: Covering Midland UK- Northampton/Coventry

Skill base requirements:

Experience

• Proven experience in the installation, maintenance, and servicing of Fire and Security Systems with preferred knowledge in CCTV systems
• Strong technical knowledge of Fire Alarms, Intruder, CCTV, Access Control, Intercoms, Extinguishers
• Familiarity with relevant safety regulations and industry standards
• Both Installation and Reactive/Preventative Maintenance

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• Certification or training in Fire and Security Systems installation and maintenance
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
• Valid driver's license and clean driving record
• CSCS Card (preferred but not essential)
• IPAF Licence
• Other appropriate qualifications

The successful applicant will match the below skill set

1. Passionate about delivering a best-in-class service
2. Excellent problem-solving and troubleshooting skills
3. Ability to work at heights and in various outdoor environments
4. Strong communication and interpersonal skills
5. Proficiency in using relevant software and tools for configuration and maintenance
6. Experience with construction site or event security setups
7. Knowledge of networking and IT infrastructure
8. Familiarity with remote monitoring and control systems
9. Electrical or electronics background or certification
10. Relentlessness to drive strategic projects to make the company better every day

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added

We are seeking an experienced and highly skilled Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.

SERVICE

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
• Understand the Kingdom business and our processes to deliver customer service excellence

Specific tasks include:

• Install, configure, commission and test systems
• Perform regular maintenance and troubleshooting
• Remote diagnostics experience
• Network and infrastructure experience
• Respond promptly to service calls and resolve technical issues on-site
• Conduct site surveys and assessments to determine the best placement and configuration of systems
• Ensure compliance with relevant safety regulations and industry standards
• Maintain accurate records and documentation of installations, maintenance activities, and service calls
• Provide training and support to clients on the operation and basic maintenance
• Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments

Please call or send CV to apply

IDN1

Your new company
A local authority based in the East Midlands is looking to expand their environmental team.
They currently have an established enforcement team who help to deal with highway inspections, environmental issues and enforce the highway act where required.

Your new role
This role will involve supporting a wider team in order to deliver projects efficiently. Main duties will vary depending on experience, but they could involve:

• Supporting partnerships with agencies and communities.
• Ensuring services and activities are relieved efficiently
• Protecting and managing council information securely
• Dealing with customer enquiries and enforcement issues
• Carrying out inspections of public highways in accordance with local arrangements
• Record surveys and risk assessments
• Provide advice regarding the Highways Act and Environmental Protection Act
• Must ensure compliance with the Construction (Design & Management) Regulations 2015 (CDM)
• Highlight areas of road deterioration

What you'll need to succeed

• Good standard of education, including English and Mathematics at GCSE Grade A-C (or equivalent).
• Highways Inspector accreditation or equivalent
• Traffic Management Qualification (12D T7)
• NRSWA Act 1990 Supervisor
• Ability to use ICT systems efficiently
• Good communication skills
• Ability to stay focused during challenging circumstances
• Full, valid driving licence and access to a vehicle
• A commitment to understanding equal opportunities
• Must be able to perform tasks in accordance with the provisions of the Equality Act 2010

What you'll get in return

• £16 per hour
• Development of highway safety skills
• Develop your managerial skills

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Senior Management team and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's) and SOPs.

-Proactively refer to and review the published Assignment Instructions and SOPs, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Patrolling duties when required.

-Escorting of VIP guests when required.

-Able to conduct and complete a recce for any future visitation to the client's site.

-Responding to fire alarm activation when required.

-Work in a systematic, methodology and orderly way.

-Vetting of visitors/guests before accessing the BBC Building

-Adhering to the X-Ray/Search procedures as prescribed by the Response Team Leader

-Access control (Access and Egress of staff, contractors and visitors/contributors)

-Able to deal calmly and confidently with all demands from visitor/members of public.

-To respond to all incidents and follow escalation procedures

-Attendance of first aid incidents/any other form of incidents as required.

-Ensuring company dress code is up to a high standard at all times

-Ability to deliver a clear and concise incident report.

-To have a thorough knowledge of routine and emergency procedures and be able to respond efficiently, and appropriately, to any eventuality

-Ensuring Time Keeping and attendance is of high standard (Officer is expected to be in full uniform with licences fifteen minutes before the start of the shift)

-To be aware of Hostile Reconnaissance techniques that may be employed against the client's building/s or occupants therein and to be vigilant at all times.

-Operate a safe working environment in line with company risk assessments and assignment instructions

-Ensuring incident are reported on a timely and accurate manner

-Maintain all required records as directed by line management to ensure that full transparency of events and their handling is possible

-Officers are expected to perform and conduct themselves, in line with company policies and procedures

-Obtain assistance by sounding alarms/Radio communication

-Collaboratively working with colleagues to ensure delivery of service expectations of the client.

-Keeping yourself informed of best practice for Security industry

-Effective communication with the Team Leader and the Senior Management Team

-Mobility - May be required to work at various client sites within the M25 region.

-Any other security duties directed by the business or client that falls within your level of training and licensing

-Any other reasonable request from the management team.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

Mobile Fire & Security Engineer needed

Our client is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions are looking for a Mobile fire & security engineer to Cover Midlands - Northampton/Coventry on a full time Permanent basis.

Salary: 40K Per Annum

Area: Covering Midland UK- Northampton/Coventry

Skill base requirements:

Experience

• Proven experience in the installation, maintenance, and servicing of Fire and Security Systems with preferred knowledge in CCTV systems
• Strong technical knowledge of Fire Alarms, Intruder, CCTV, Access Control, Intercoms, Extinguishers
• Familiarity with relevant safety regulations and industry standards
• Both Installation and Reactive/Preventative Maintenance

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• Certification or training in Fire and Security Systems installation and maintenance
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
• Valid driver's license and clean driving record
• CSCS Card (preferred but not essential)
• IPAF Licence
• Other appropriate qualifications

The successful applicant will match the below skill set

1. Passionate about delivering a best-in-class service
2. Excellent problem-solving and troubleshooting skills
3. Ability to work at heights and in various outdoor environments
4. Strong communication and interpersonal skills
5. Proficiency in using relevant software and tools for configuration and maintenance
6. Experience with construction site or event security setups
7. Knowledge of networking and IT infrastructure
8. Familiarity with remote monitoring and control systems
9. Electrical or electronics background or certification
10. Relentlessness to drive strategic projects to make the company better every day

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added

We are seeking an experienced and highly skilled Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.

SERVICE

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
• Understand the Kingdom business and our processes to deliver customer service excellence

Specific tasks include:

• Install, configure, commission and test systems
• Perform regular maintenance and troubleshooting
• Remote diagnostics experience
• Network and infrastructure experience
• Respond promptly to service calls and resolve technical issues on-site
• Conduct site surveys and assessments to determine the best placement and configuration of systems
• Ensure compliance with relevant safety regulations and industry standards
• Maintain accurate records and documentation of installations, maintenance activities, and service calls
• Provide training and support to clients on the operation and basic maintenance
• Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments

Please call or send CV to apply

IDN1

If you feel you can meet the challenges of working at the Cardiff & Vale University Health Board, and can live up to the very highest standards of service, wed like to hear from you. Successful applicants will be contacted and notified of interview dates & times. IMPORTANT Please apply on line - only on-line applications will be accepted. Do not delete the job from your account until you are certain you have not been short listed as this will prevent you from accessing any messages or important documents you may need to download. Only those candidates invited for interview will receive further communication. If you have not heard from us within four weeks of the closing date, please assume that on this occasion your application has not been successful. This position may be closed early if adequate applications are received. Please provide email addresses for referees where possible. At theCardiff & Vale University Health Board, we fully support the right of all staff to equal opportunities and are committed to the development of a diverse workforce. Applications are welcome from anyone who meets the specific criteria of the post regardless of age, gender, disability, religion/ belief or sexual orientation. Benefits available to all employees include: Workplace Nurseries and a Pension Scheme. All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Your new company
Join an esteemed law firm based in Chester city centre, that offers excellent benefits and work environment. The selected candidate will work as a Legal Secretary within the Wills & Trust department, providing secretarial and administrative support to the wider team.
Your new role
Are you an experienced Legal Secretary looking for a role where you can provide partners, solicitors and consultants a high level of support, by demonstrating excellent secretarial service in the production and processing of legal documents and correspondence.
You will be joining a team that specialises in protecting the assets and wealth of high-net-worth individuals through inheritance and capital gains tax planning, the creation and management of trusts and by the preparation of tax-efficient wills. Previous experience within this area is an asset but not a requirement.

What you'll need to succeed

• Previous experience in a Secretarial role or Legal environment (min)
• Exemplary communication skills, verbal and written
• Attention to detail and the ability to carry out general office tasks
• Skilled in diary management
• Good working knowledge of Microsoft Office, including Excel

What you'll get in return
Benefits include 25-day holidays, enhanced pension, healthcare scheme, death in service and subsidised central city parking
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Civil Litigation Solicitor needed in Cardiff

The rate is £50.00ph PAYE

This is a temporary role

The reference number is: RQ1399589

The successful candidate will be responsible for managing a large debt case load autonomously. They will be responsible for recovering debts including both Adult Social Care and Corporate debts and others.

They will maintain accurate record of all files, including the status of them, value of debt and sum recovered and will advise the client directorate appropriately and keeping them updated. They will be issuing court proceedings to include preparing all relevant Court papers and will be advising and assisting others within the team to include reviewing the work of Legal Assistants.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Service Care Solutions is working alongside a bustling local authority, based in Wales, which needs a Civil Litigation Solicitor to join their team and handle a mixed Debt Recovery Caseload. This will include both Adult Social Care and Corporate debts.

The role can pay £55-£60ph umbrella and can be done fully remote. The contract will be on a 4-month rolling basis.

Key Responsibilities Of The Civil Litigation Solicitor Role:

• Manage and recover debts on behalf of the Council, including Adult Social Care and Corporate debts.
• Advise client directorates on recovery progress and strategy.
• Prepare and issue court proceedings, including all relevant court papers.

About You:

• Qualified Solicitor with experience in debt recovery, ideally within local government.
• Strong knowledge of debt recovery processes, including court proceedings.
• Advocacy experience in court.

Benefits Included With The Civil Litigation Solicitor Position:

• Remote working
• Weekly pay
• Flexible hours

If this Civil Litigation Solicitor role sounds like an opportunity of interest for you or someone you know, then please feel free to reach out to Hugh Barnes on 01772208969, or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Mobile Fire & Security Engineer needed

Our client is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions are looking for a Mobile fire & security engineer to Cover Midlands - Northampton/Coventry on a full time Permanent basis.

Salary: 40K Per Annum

Area: Covering Midland UK- Northampton/Coventry

Skill base requirements:

Experience

• Proven experience in the installation, maintenance, and servicing of Fire and Security Systems with preferred knowledge in CCTV systems
• Strong technical knowledge of Fire Alarms, Intruder, CCTV, Access Control, Intercoms, Extinguishers
• Familiarity with relevant safety regulations and industry standards
• Both Installation and Reactive/Preventative Maintenance

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• Certification or training in Fire and Security Systems installation and maintenance
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
• Valid driver's license and clean driving record
• CSCS Card (preferred but not essential)
• IPAF Licence
• Other appropriate qualifications

The successful applicant will match the below skill set

1. Passionate about delivering a best-in-class service
2. Excellent problem-solving and troubleshooting skills
3. Ability to work at heights and in various outdoor environments
4. Strong communication and interpersonal skills
5. Proficiency in using relevant software and tools for configuration and maintenance
6. Experience with construction site or event security setups
7. Knowledge of networking and IT infrastructure
8. Familiarity with remote monitoring and control systems
9. Electrical or electronics background or certification
10. Relentlessness to drive strategic projects to make the company better every day

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added

We are seeking an experienced and highly skilled Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.

SERVICE

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
• Understand the Kingdom business and our processes to deliver customer service excellence

Specific tasks include:

• Install, configure, commission and test systems
• Perform regular maintenance and troubleshooting
• Remote diagnostics experience
• Network and infrastructure experience
• Respond promptly to service calls and resolve technical issues on-site
• Conduct site surveys and assessments to determine the best placement and configuration of systems
• Ensure compliance with relevant safety regulations and industry standards
• Maintain accurate records and documentation of installations, maintenance activities, and service calls
• Provide training and support to clients on the operation and basic maintenance
• Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments

Please call or send CV to apply

IDN1

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

This is a temporary post which may be taken up as a secondment. Previous applicants are welcome to apply. The post-holder must be on the GMC/GDC Specialist Register/UK Voluntary Register / included on the UK Public Health Register for Public Health Specialists.

Mobile Fire & Security Engineer needed

Our client is one of the largest, independent, and privately-owned companies providing best-in-class people, technology, and training solutions are looking for a Mobile fire & security engineer to Cover Midlands - Northampton/Coventry on a full time Permanent basis.

Salary: 40K Per Annum

Area: Covering Midland UK- Northampton/Coventry

Skill base requirements:

Experience

• Proven experience in the installation, maintenance, and servicing of Fire and Security Systems with preferred knowledge in CCTV systems
• Strong technical knowledge of Fire Alarms, Intruder, CCTV, Access Control, Intercoms, Extinguishers
• Familiarity with relevant safety regulations and industry standards
• Both Installation and Reactive/Preventative Maintenance

Professional Qualifications & Licenses (holding or working towards a distinct advantage)

• Certification or training in Fire and Security Systems installation and maintenance
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
• Valid driver's license and clean driving record
• CSCS Card (preferred but not essential)
• IPAF Licence
• Other appropriate qualifications

The successful applicant will match the below skill set

1. Passionate about delivering a best-in-class service
2. Excellent problem-solving and troubleshooting skills
3. Ability to work at heights and in various outdoor environments
4. Strong communication and interpersonal skills
5. Proficiency in using relevant software and tools for configuration and maintenance
6. Experience with construction site or event security setups
7. Knowledge of networking and IT infrastructure
8. Familiarity with remote monitoring and control systems
9. Electrical or electronics background or certification
10. Relentlessness to drive strategic projects to make the company better every day

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added

We are seeking an experienced and highly skilled Installation/Service Engineer to join our team. The successful candidate will be responsible for the installation, maintenance, and servicing of temporary systems.

SERVICE

• Deliver a best-in-class service through a quality resourced and well managed infrastructure
• Delivering customer service excellence involves understanding what has been installed and delivering and exceeding the customer expectations.
• Understand the Kingdom business and our processes to deliver customer service excellence

Specific tasks include:

• Install, configure, commission and test systems
• Perform regular maintenance and troubleshooting
• Remote diagnostics experience
• Network and infrastructure experience
• Respond promptly to service calls and resolve technical issues on-site
• Conduct site surveys and assessments to determine the best placement and configuration of systems
• Ensure compliance with relevant safety regulations and industry standards
• Maintain accurate records and documentation of installations, maintenance activities, and service calls
• Provide training and support to clients on the operation and basic maintenance
• Collaborate with project managers, site supervisors, and other stakeholders to ensure successful deployments

Please call or send CV to apply

IDN1

An opportunity has arisen for aLegal Assistant with experience in a law firm to join a Residential Conveyancing team at a well-established legal firm. This full-time role offers excellent benefits and a competitive salary.

As a Legal Assistant, you will support fee earners in delivering exceptional service to clients during the conveyancing process.

You will be responsible for:

- Preparing draft documents and sales contracts.

- Requesting mortgage redemption figures and ordering searches.

- Responding to sales inquiries for various property types.

- Engaging with clients and updating them as necessary.

- Taking client instructions and verifying identification and funds.

- Managing correspondence through the case management system.

- Preparing mail and documents for dispatch.

- Performing photocopying and document storage.

What we are looking for:

- Previously worked as a Conveyancing Assistant, Legal Assistant, Legal Secretary or in a similar role.

- Experience working in a law firm.

- Strong customer service abilities.

- Right to work in the UK.

- Enhanced DBS check.

What's on offer:

- Competitive salary

- 23 days holiday

- Company events

- Networking, corporate, and charity events

- Additional day off for your birthday and a personal day each year

- Length of service awards and recognition for special occasions

- Development opportunities

Apply now for this exceptional Legal Assistant opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.