Total 206 Information Technology job vacancies in Jl. Lebak Bulus Ii No.16a, Rt.4/rw.4, Lb. Bulus, Kec. Cilandak, Kota Jakarta Selatan

CRM Strategy and Execution

• Develop and implement CRM strategies to meet business objectives.
• Utilize CRM platform to create, manage, and optimize multi-channel marketing campaigns.
• Segment customer data to personalize and target communications effectively

Campaign Management:

• Design and execute automated workflows, email campaigns, web push
  notifications, Whatsapp campaigns, etc.
• Monitor and analyze campaign performance, adjusting tactics as needed to
  improve results.
• Coordinate with marketing, sales, and academic teams to align CRM activities
  with broader marketing initiatives.

Customer Data Management:

• Ensure the accuracy and integrity of customer data within the CRM system.
• Implement data enrichment strategies to enhance customer profiles.
• Conduct regular data audits and cleanups to maintain data quality

Analytics and Reporting:

• Track key performance indicators (KPIs) to measure the success of CRM
  initiatives.
• Generate reports and insights to inform decision-making and strategy
  adjustments.
• Utilize A/B testing to refine and improve campaign effectiveness.

Customer Engagement and Retention:

• Develop and implement initiatives to enhance customer retention.
• Analyze customer feedback and behavior to identify opportunities for improving
  customer experience.
• Collaborate with customer service teams to address customer issues and
  enhance satisfaction.

System Maintenance and Optimization:

• Ensure the CRM system is configured correctly and operating efficiently.
• Stay updated on the latest CRM trends and technologies to recommend
  improvements

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

• Melakukan kegiatan pemeliharaan EDC untuk memastikan EDC dapat digunakan dengan baik.
• Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. 
• Melakukan training kepada merchant mengenai produk serta penggunaan EDC agar merchant dapat menggunakan EDC dengan benar.

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

The Technical Solutions Manager will play a critical role in bridging the gap between our clients and our technical team. This role involves understanding client needs, designing tailored solutions, managing implementation projects, and ensuring the successful adoption of our technology.

• Client engagement: Act as the primary technical point of contact for clients, understand client requirements and challenges, and provide expert advice on how Kata.ai solutions can address their needs. 
• Solution design: Collaborate with clients to design customized solutions using Kata.ai’s AICX Platform and develop detailed technical specifications and architecture for proposed solutions. Oversee the development process, providing technical guidance and ensuring adherence to architectural standards and best practices.
• Project management: Lead the implementation of AI solutions, ensuring projects are delivered on time and within scope and coordinate with internal teams (engineering, product, and commercial) to ensure seamless project execution.
• Technical support: Provide ongoing technical support and troubleshooting for clients post-implementation and conduct training sessions and workshops to educate clients on the use of Kata.ai’s products. 
• Continuous improvement: Gather feedback from clients to identify areas for improvement in our products and services and stay updated on the latest industry trends and advancements in AI and machine learning.
• Solution Architect: Develop high-level and detailed architecture designs that meet business requirements and are scalable, secure, and cost-effective.

Responsible of plan, manage, and execute IT general activities especially in system and application development in company.

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

• Develop a product roadmap and prioritization strategy to address user needs while achieving business objectives.
• Drive business KPIs and success metrics in term of mobile app developments (users app and driver app)
• Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
• Build and maintain relationships with stakeholders across the organization to understand and prioritize needs across various use cases and timelines.
• Collaborate with cross-functional teams on the ideation, research, design, development, and adoption of user-centric mobile app products.
• Innovate and experiment on new mobile app technology to drive better user experience and higher user adoption

What you’ll do:

1. Technical Consultant & Realization of End Production

• Consult & design technical solutions/strategies by synthesizing all brand, business, and user inputs to solve business problems and meet objectives
• Liaise with project teams; particularly business development, strategic planning, project management, and data analytics to ensure executions are feasible and deliver on the quality and business
• Guide the technical-creative and strategic direction of the end product ensuring superior products are delivered and maximum Client satisfaction is achieved
• Perform quality assurance of end product to ensure it is in accordance with digital creative concept
• Establish Client relationship

2. Manage Digital Platforms & Assets (Always-on & Campaigns)

• Handle the management and maintenance of online properties of digital campaigns & projects
• Confer with the project team to ensure all acquisition channels are accurately linked and tracked in a manner that is consistent
• Propose improvements and best practices for the optimization of the assets & platforms
• Coordinate with third-party vendors

3. Lead and Manage Operations of Digital Production

• Keep on top of trends in digital development and project management
• Propose and implement improvements on internal processes and other initiatives to raise the effectiveness and quality of digital production deliveries within the agency
• Expand the technical team, as needed

• Ability to work creatively and analytically in a problem-solving environment.
• Desire to work in an information systems environment.
• Good communication (written & oral) and interpersonal skills.
• Ability to work with Microsoft Office (Excel, Word, and Power Point)

• Plan, set, and deliver standards for learning.
• Prepare and support critical thinking for students in the classroom.
• Establish classroom management utilizing positive coaching.
• Observe and evaluate student's performance and development.
• Understanding of academic, social, and behavioral needs and characteristics of high-level students.
• Establish links with the parent community to ensure that parents are kept well informed about student progress.

To promote SU and to recruit students according to the given target number from the management.

Responsibilities:

• To represent Sampoerna University at extensively at internal & external recruitment events such as but not limited to: organize an on and off-campus recruitment events, such as Open Days, Campus Tours, Workshops, etc.
• To build relation and network with selected target high school through the principle or councilors in order to reach potential students and parents in order to achieve target number of applicants that will lead to target number of committed students
• To deliver high quality presentations about Sampoerna University as well with give accurate information, advice and guidance to prospective students.
• Work closely with Student Recruitment Manager in identifying market as well with developing recruitment strategy to earn leads and conversions through activities.
• Coordinate with Admissions, Testing Center, Bursary and other related department to ensure all applications, applying and admitted students are dealt accordingly
   

Qualifications

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

• Create innovative lesson plans and enhance the learning environment for students.
• Collaborate with teachers to monitor the development of students.
• Work with students in the classroom to promote their learning and development. 
• Observe and evaluate student's performance and development.
• Understand the teacher's routine when when it comes to delivering a lesson plan and running the class in the event that the teacher is absent on a particular day.
• Develop and maintain a constructive and ongoing rapport with children and parents.