DUTIES AND RESPONSIBILITIES Data Administration Maintain robust data collection, management and reporting mechanisms, in accordan.....
DUTIES AND RESPONSIBILITIES Data Administration Maintain robust data collection, management and reporting mechanisms, in accordance with GDPR. Work closely with colleagues in the PET-CT Academy team to ensure that all systems are in place to facilitate the timely and accurate delivery of all data requirements. Facilitate the effective use of data within the scope of the role to support the objectives of PET-CT Academy, working closely with the team to illicit, understand and support their reporting and data requirements. Apply statistical and analytical knowledge to critically appraise and challenge the results of outputs ensuring only meaningful information is delivered to the programme and operational stakeholders. Report on a range of KPIs as requested. Learning Management System Administration Manage, administrate, and maintain the LMS. This will include the upkeep of online courses and course areas to support the PET-CT Academys educational offerings. Create course areas following the appropriate brand guidelines. Manage access rights, audiences and enrolments for all users of the LMS, to ensure a high-quality experience, whilst accurately contributing to reporting in relation to assessment and tracking. Contribute to the administration of assessment processes with the LMSs, ensuring appropriate feedback and reporting processes. Provide first line technical support and maintenance for relevant LMS, including the provision of systems administration, support for enrolments, tracking and assessment and site/course configuration. Manage and monitor the LMS support inbox, responding to queries in an efficient and proactive manner. Create how to guides and training videos which support colleagues in utilising the LMS environments appropriately, to meet individual, departmental and organisational needs. With colleagues, engage in robust quality assurance processes, to ensure that the LMS, functionality, usability and materials meet quality standards. General Keep up to date with relevant professional developments. Deal with difficult situations in a calm and pleasant manner, taking responsibility to find solutions to complex problems. Communicate with colleagues in a clear concise manner. Attend meetings and follow up on action points. Support with the delivery of events as required. Raise purchase orders when necessary. Always demonstrate the Christie Principles and Behaviours, in line with the Trust Code of Conduct. Undertake other relevant duties as directed by the Learning Designer, Programme Manager.
