Total 6 job vacancies by The Recruitment Co

Customer Service Advisor based in Whitehaven

Offering £12.77 per hour, paid weekly - every Friday

Start date: January 2025

Full Time, temp to perm contract!

We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided!

The Role

• Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
• To identify and implement process improvements to improve service to the customer and operational performance
• To work in partnership with operations employees at all levels of the organisation to ensure work activities are resolved to the satisfaction of the customer.
• Accurately record and process a variety of customer enquiries.
• Diagnose customer issues through detailed questioning and active listening.
• Investigate and interpret data held on a number of different systems.
• Manage customer expectations and set and agree timescales for actions to be performed.
• Promote products in line with marketing input.
• Conduct outbound calls following events and system unavailability.
• Review own performance statistics and take responsibility for personal development.
• Ability to be able to respond to and resolve written customer contacts.

The Hours:

Our client is offering a range of rota's for you to choose from; opening hours are as follows:

Monday - Friday; 8am-8pm
Saturday; 8am-4pm

The Pay: £12.77 per hour

• Paid weekly, every Friday

#CCNorthWest

Customer Service Advisor based in Whitehaven

Offering £12.77 per hour, paid weekly - every Friday

Start date: 2nd December 2024

Full Time, temp to perm contract!

We are recruiting on behalf of our fantastic client based in Whitehaven, within this role you will be joining an existing team within an inbound customer service department. Full training will be provided!

The Role

• Have a passion and commitment to provide the highest levels of customer satisfaction at each customer contact
• To identify and implement process improvements to improve service to the customer and operational performance
• To work in partnership with operations employees at all levels of the organisation to ensure work activities are resolved to the satisfaction of the customer.
• Accurately record and process a variety of customer enquiries.
• Diagnose customer issues through detailed questioning and active listening.
• Investigate and interpret data held on a number of different systems.
• Manage customer expectations and set and agree timescales for actions to be performed.
• Promote products in line with marketing input.
• Conduct outbound calls following events and system unavailability.
• Review own performance statistics and take responsibility for personal development.
• Ability to be able to respond to and resolve written customer contacts.

The Hours:

Our client is offering contracts for 37.5 hours with the option of 2 shift patterns:

The Pay: £12.77 per hour

• Paid weekly, every Friday

#CCNorthWest

The Recruitment Co are recruiting for Warehouse Cleaners for a large distribution centre based in Carlisle CA6.

Duties include:
Cleaning the warehouse
Cleaning the toilets
Cleaning the canteen
Emptying bins
Disposing of cardboard in the baling machines

Suitable candidates will be flexible to work days and nights between 2 to 5 days a week including weekends:
06:00 till 14:00
14:00 till 22:00
22:00 till 06:00
Pay Rate:
Days- £11.64
Nights - £12.43
Ongoing work

The Recruitment Co are an equal opportunities employer
CPManchesterGS

The Recruitment Co are recruiting for an Industrial Cleaner to work at a manufacturing site in Salterbeck, Workington.

The hours of work will be Monday - Friday 6am-2pm (9am on the first day for your induction)

Candidates must have some previous cleaning experience, ideally within industrial cleaning.

The pay rate is £11.44 per hour

Ongoing work

The Recruitment Co are an equal opportunities employer

CPManchesterGS

Location: Whitehaven
Job Type: Full-Time/Part-Time

• Responding to customer inquiries via phone, email, and chat
• Providing accurate information about products and services
• Resolving customer issues in a timely and efficient manner
• Maintaining a positive and professional attitude towards customers
• Documenting customer interactions and updating records

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Previous customer service experience is a plus
• Basic computer skills

• Competitive salary
• Comprehensive training
• Opportunities for career advancement
• Friendly and supportive work environment
• Employee benefits

Join Our Team as a Customer Service Advisor!

Are you a people person with a passion for helping others? Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to join our team as a Customer Service Advisor!

As a Customer Service Advisor, you will be the first point of contact for our valued customers, providing exceptional service and support. Whether it's answering enquiries, resolving issues, or offering guidance, you'll play a crucial role in ensuring customer satisfaction and loyalty.

What You'll Do:

• Assist customers via phone, email, and chat with professionalism and empathy.
• Address customer concerns and enquiries in a timely and efficient manner.
• Collaborate with team members to resolve complex issues and ensure customer needs are met.
• Maintain accurate records of customer interactions and transactions.

What We Offer:

• Competitive pay rate of £12.10 per hour.
• Comprehensive training and ongoing support to help you succeed.
• Opportunities for career advancement and professional development.
• A positive and inclusive work environment where your contributions are valued.

Requirements:

• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritise in a fast-paced environment.
• Previous customer service experience is a plus but not required.

Join our team and embark on a rewarding career journey where you can make a difference every day! Apply now to become a part of our dedicated team of Customer Service Advisors.

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.