Total 38 job vacancies by Lightway Hr Consultancy Pte. Ltd.

On behalf of our client, we are looking for a suitable candidate to join them as a Customer Support Assistant

Job description

• Reports to Contact Centre Team Lead

• Handle customer service hotline and provide the first level of support from multiple Channels

• Resolve customer queries efficiently and escalate problems/issues promptly.

• Follow Standard operating procedures closely.

• Work as a team and ensure that the contact center service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in a call centre environment and/or service-related industry

• 3 Rotating shifts - day and night with shift allowances

Morning shift: 730am to 5 pm

Day Shift:1pm to 10.30 pm

Night shift: 10.30pm to 8am

Knowledge or Skills

• Pleasant disposition with good communication skills

• Fluency in a second language

• Computer literate and good typing skills

Work location: East (near to MRT station)

Type: Permanent

EA Registration: 22C0971|EA License No.: R21101298

On behalf of the hiring company that is in the Built Environment OEM space, we are looking for suitable personnel to join them as Software Development Executives (electrical background):

Responsibilities :

• Software Design: Develop software for various vertical transportation systems, including Housing & Development Board (HDB), private, and modernisation systems. Refer to approved layout drawings, production requests, machine applications, client specifications, and electrical straight diagram drawings.
• Electrical Diagram Review: Interpret and verify electrical straight diagram drawings from the Hardware Design Department. Identify and report any inconsistencies or errors.
• Documentation and Communication: Issue notices, instructions, software documents, and contract-related materials as needed.
• Factory Support: Assist factory testing staff with job software design and technical troubleshooting during system testing.
• Design Optimisation: Ensure that software designs are cost-effective and fully comply with client specifications and project timelines.
• Error Investigation: Participate in investigating software errors and develop corrective and preventive measures. Collaborate with the Electrical Department to address any discrepancies between software and hardware designs and resolve issues before shipping the system to the site.
• Field Support: Assist system installation staff during on-site installations. Troubleshoot problems, and modify software as necessary to meet client requirements.

Requirements

• A diploma (at least 3 years) or degree in Electrical Engineering
• Familiar with programming languages such as C, C++, etc
• Familiar with schematic or single-line designs/drawings
• Able to work independently and as a team

Remuneration will be pegged to qualification and experience

Location: East (near to MRT station)

EA Licence : 22C0971 | EA Registration : R21101298

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Inventory Management: Maintain accurate and up-to-date inventory records.
  Conduct regular physical inventory counts and reconcile discrepancies.
  Monitor stock levels to identify potential shortages or overstocks.
  Implement and maintain inventory control systems and procedures.
  
• Purchasing and Procurement: Process purchase orders and track deliveries.
  Coordinate with suppliers to ensure timely deliveries.
  Negotiate favorable terms with suppliers.
  
• Data Entry and Reporting: Accurately input inventory data into the inventory management system.
  Generate reports on inventory levels, usage, and purchasing trends.
  Analyze data to identify areas for improvement and cost reduction.
  
• Operations: Coordinate with warehouse staff to ensure efficient workflow.
  Maintain a clean and organized warehouse environment.

Qualifications:

• Diploma or equivalent.
• Minimum 1 year of relevant experience
• Proficiency in inventory management software
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Ob behalf of our client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Senior Sales & Marketing Executive.

Responsibilities

- Achieve sales objectives within product range or assigned districts.

- Pursue sales leads, conclude orders, and initiate internal sales process and logistics.

- Provide technical solutions to Consultants prior to tender calling

- Understanding of local Codes (COP) for Equipment systems

- Attend tender interviews

- For secured contracts, to attend project meetings as and when required

- Handle variation orders

- Manage account receivables

- Visits to customers

Requirements

- Minimum diploma in Electrical/Mechanical/Mechatronics Engineering

- Proven sales record and handle of tender sales

- Good customer relationship management

- Applicants must be based in Singapore currently

Benefits

- Permanent placement

- Career progression

- Sizable organisation in the evergreen industry

Location: East

EA License: 22C0971 | EA Registration: R21101298

On behalf of the hiring company that is in the Built Environment OEM space, we are looking for suitable personnel to join them as Software Development Executives (electrical background):

Responsibilities :

• Software Design: Develop software for various vertical transportation systems, including Housing & Development Board (HDB), private, and modernisation systems. Refer to approved layout drawings, production requests, machine applications, client specifications, and electrical straight diagram drawings.
• Electrical Diagram Review: Interpret and verify electrical straight diagram drawings from the Hardware Design Department. Identify and report any inconsistencies or errors.
• Documentation and Communication: Issue notices, instructions, software documents, and contract-related materials as needed.
• Factory Support: Assist factory testing staff with job software design and technical troubleshooting during system testing.
• Design Optimisation: Ensure that software designs are cost-effective and fully comply with client specifications and project timelines.
• Error Investigation: Participate in investigating software errors and develop corrective and preventive measures. Collaborate with the Electrical Department to address any discrepancies between software and hardware designs and resolve issues before shipping the system to the site.
• Field Support: Assist system installation staff during on-site installations. Troubleshoot problems, and modify software as necessary to meet client requirements.

Requirements

• A diploma (at least 3 years) or degree in Electrical Engineering
• Familiar with programming languages such as C, C++, etc
• Familiar with schematic or single-line designs/drawings
• Able to work independently and as a team

Remuneration will be pegged to qualification and experience

Location: East (near to MRT station)

EA Licence : 22C0971 | EA Registration : R21101298

On behalf of our client who is in the building equipment space, we are looking for Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials/resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

• Diploma in Mechanic/Electrical/Mechatronic Engineering
• With at least 2-3 years of experience in a supervisory /team lead role
• To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298

On behalf of the hiring company, we are looking for suitable personnel to join them as Autocad Draughtsman.

Responsibilities

• Create detailed technical drawings, including plans, elevations, sections, and details.
• Ensure drawings adhere to industry standards, codes, and regulations.
• Use AutoCAD software to generate accurate and professional-quality drawings.
• Work closely with engineers, architects, and other team members to understand project requirements.
• Inquire about specific design elements, materials, and dimensions.
• Incorporate changes and revisions into drawings as needed.

Requirements

• A diploma in Electrical or mechanical engineering or NITEC in drafting or a related field
• Proven experience in using AutoCAD software.
• Strong understanding of drafting principles and techniques.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Proficiency in relevant software (e.g., Microsoft Office, Adobe Acrobat).

EA License: 22C0971 | EA Registration: R21101298

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

On behalf of our client, we are looking for Lift/Escalator technicians to join them.

Responsibilities :

1) To carry out routine maintenance on assigned lifts and escalators

2) Attend to safety and breakdowns of equipment

3) Any other assigned duties

For more senior technicians,

1) Assist the manager/senior engineer in any technical aspect of the equipment

2) Carry out inspection on newly installed equipment and equipment under maintenance

3) Investigate and submit reports on the technical failures of the equipment

4) Assist in the technical training of team members within the department

Requirements :

1) Possess minimum NITEC in an engineering-related discipline

2) Must have a minimum 2 years of working experience in the lift trade

3) Able to work independently and as a team

4) To be willing to perform standby duties and

5) Willing to learn

Salary will be pegged with experience.

Working hours: Mondays to Fridays. If there is work on weekends/PH, employees will be paid overtime salary in accordance with MOM regulations

EA Registration no. : 22C0971 | EA Registration no. : R21101298

On behalf of the hiring company which is in the built environment sector, we are looking for a suitable candidate to join them as a Sales Engineer.

Responsibilities

Business Development and Sales:

• Prospecting: Identify, develop, and follow up on new sales leads and prospects through various channels (cold calling, emailing, networking).
• Sales Presentations: Present company offerings and solutions to potential customers during trade shows, events, or in-person meetings.
• Quotations: Generate accurate and timely quotations for customer inquiries.
• Account Management: Manage and service assigned accounts, ensuring customer satisfaction and meeting sales targets.

Relationship Building:

• Client Relationships: Build, strengthen, and optimize relationships with clients, prospects, and partners.
• Customer Service: Ensure timely response to customer inquiries and feedback.

Company Culture and Compliance:

• Compliance: Adhere to all organizational policies, procedures, and local laws related to EDI, health, safety, and well-being.

Requirements and qualifications

• Hold a bachelor's degree or diploma in Civil, Mechanical, Material Sciences Engineering, or a related field, with a minimum of 2 years of hands-on sales experience.
• Requires up to 25% local travel to visit local business sites.
• Prefer candidates with prior experience in the construction, building, or infrastructure field.
• Ability to effectively present information and ideas.
• Excellent customer service skills and interpersonal abilities.
• A responsible and mature individual who is driven to achieve goals.

Commission:

• On-Target Earnings: Compensation will be based on a performance-based On-Target Earnings Scheme.

Remuneration will be pegged on experience and qualification

Work location: West

EA License: 22C0971 | EA Registration : R21101298

On behalf of our hiring client who is in the equipment engineering space, we are looking for a suitable candidate to join them as Procurement cum Shipping Executive

Responsible for driving procurement activities and optimizing supply chain efficiency, this role is crucial to successfully executing the company's projects.

• Strategic Sourcing: Conduct independent negotiations to secure optimal pricing, terms, and delivery timelines for mechanical, and electrical equipment, spare parts, and other project components.
• Supplier Management: Build strong relationships with suppliers to ensure timely delivery and quality standards.
• Project Coordination: Collaborate closely with project teams to align procurement activities with project goals and deadlines, proactively addressing potential supply chain challenges.
• Supply Chain Optimization: Contribute to overall supply chain efficiency by identifying cost-saving opportunities and implementing process improvements.
• Administrative Support: Provide essential administrative support, including timesheet management and month-end closing procedures.

Requirements:

• Diploma in supply chain/logistics
• Experience with Bill of Lading (BOL) and shipping-related documents is advantageous
• Able to work independently and as a team

This role is a contract role with the possibility of converting to permanent. All benefits provided will be the same as permanent employees.

Location : Town

EA License : 22C0971 | EA Registration : R211 01928

On behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.

Responsibilities

• Responsible for providing after-sales support.
• Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance, meeting contractual requirements.
• Be involved in guidance as well as monitoring, auditing, and evaluating field sites as well as field staff in aspects of quality, efficiency, etc.
• Evaluate, ensure, and monitor the safety of all field staff and fieldwork.
• Achieve the targets required such as sales, costs, equipment performance, customer satisfaction, KPI inclusive of necessary administrative duties, etc.
• To regularly meet the customers and clarify to achieve requirements according to contractual requirements.
• Responsible for various inquiries from customers including but not limited to quotations, site works, new requirements, monitoring of Purchase request/Quotation cycles, and others.
• Performs specific or ad hoc functions as assigned by the Department and/or the company from time to time.

Prerequisites

• Minimum Diploma in Electrical / Electronics / Mechanical Engineering discipline or equivalent.

• At least 3 years of Customer and People Management working experience.

• Good command of spoken and written English.

• Possess a service-oriented mindset.

• Candidates with facility management are welcome to apply.

Location: East

EA License No. : 22C0971 | EA Reg ID: R21101298

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

On behalf of our client, we are looking for a suitable candidate to join them as Administrative Executive.

Responsibilities

• Prepare Schedule letters to customers & follow up
• Prepare Quotation for customers
• Create Invoices and send them via e-Invoicing
• Raise requests for the creation of new users
• Update assignment for new users
• Create Purchase Request & GR when goods are received
• Any other duties assigned from time to time

Requirements

• Possess a diploma in a related discipline
• Minimum 3 years of relevant working experience
• Able to work independently and as a team
• Customer-oriented mindset
• Enjoy admin processing works

Work location: East

Mondays to Fridays

EA License : 22C0971 | EA Registration : R21101298