VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
Typical duties include but are not limited to:
- Performs receptionist duties, customer service and other duties assigned for the proper timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.
- Serves on more than one PACT or in more than one Specialty Clinic area.
- Validates and updates patient demographic information, either in person during check-in or over the phone.
- Collects, scans, and updates health insurance information serving a major role in the revenue process.
- Endures that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scan or performing the function within their area.
- Screens/receives phone calls in a courteous and timely manner, determines the nature of the requests and provide the information desired using privacy rules and established clinic processes.
- Interprets and communicates requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels.
Work Schedule: Monday - Friday; 7:30am - 4:00pm
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: ???????000000
Permanent Change of Station (PCS): Not Authorized
Starting at $49,095 Per Year (GS 6)