The Nurse Women's Health (WH) Clinical Navigator assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care., plans, implements, and evaluates care based on age-specific components. Executes position responsibilities that demonstrate expert leadership, experience, and creative approaches in providing complex patient management.
- Provides patient management, care coordination, and disposition planning for Veterans, including but not limited to addressing mammography, cervical cancer screening, and/or bone density testing.
- Assists Veterans, family members, and caregivers with receiving the most appropriate options and services to meet their complex health care needs.
- Coordinates care with multiple providers across all levels and sites of care. Coordination also includes assuring services interface within the Veterans Affairs (VA) and community programs to provide continuity of care to Veterans.
- Provides oversight of the patient's journey through the diagnostic and treatment continuum, ensuring that all steps in the process are scheduled, timely and completed, while tracking the plan of care.
- Coordinates and facilitates, as needed, WH care including contacting the Veteran, facilitating appointments and authorizations, tracking receipt of test results and other medical documentation, and notifying providers of needed follow up care.
- The WH Clinical Navigator will interface with outside referral agencies and ensure that their business and clinical practices follow regulatory standards.
- Anticipates and implements preventive patient care measures.
- Provides guidance and education to patients and caregivers and collaborates with other professionals at all levels.
- Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation with the interdisciplinary care team.
- Ensures the plan of care and educational requirements are individualized and tailored specifically to support each individual patient's needs.
- Reports status of service needs and contributes to problem resolution and modification of processes as necessary.
- Supports the WH Program and evaluates care and outcomes to ensure timely and appropriate provision of gender specific services.
- Advocates for holistic care through patient/family education and provider interaction and implements an educational plan to meet the patient care needs.
- Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines.
- Demonstrates performance and leadership that is broad enough to improve the care for a group of patients.
- Provides peers with formal or informal constructive feedback for improvement.
- Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care.
- Fosters a safe and supportive environment conducive to the professional development of health care professionals.
- Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
- Responsible for documenting broad and complex outcomes at the program or service level, that can be demonstrated at any organizational level within a facility.
VA offers a comprehensive total rewards package:
VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: 8:00 am - 4:30 pm M-F Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Starting at $75,336 Per Year (VN 00)