- Answers telephone calls, and coordinates information and actions relating to patient care and services.
- Assists patients, visitors, and others requesting information, guidance or referral for special assistance.
- Communicates with management concerning all laboratory issues and other clinical staff members on any new procedural requirements and new equipment for point of care testing.
- Works with a variety of individuals, including patients, staff, and visitors, providing satisfactory customer service.
- Maintains adequate quota of sterile and non-sterile supplies, instruments, and equipment and checks for outdated supplies/items.
- Uses the automated patient management system to correctly triage patients based on arrival time and/or STAT request.
- Conducts data input and verification of results when specimens are sent to outside referral laboratories.
- Makes adjustments to equipment of laboratory testing, sets up all necessary accessories and supplies regarding laboratory testing.
- Monitors the patient's status and inform the Provider of critical changes in health status and lab values.
- Ensures all quality control materials are run and acceptable daily or as required by regulations.
- Monitors and documents temperature and humidity of room and equipment, refrigerators instruments etc.
- Processes orders and collects specimens and evaluates tests for processing determination.
- Performs patient care procedures such as collection of lab specimens and adjusting simple supportive equipment.
- Follows proper patient preparation and venipuncture while following sterile collection techniques and bandage patient appropriately following collection.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
Work Schedule: Sunday-Thursday 5:00am-1:30pm, subject to change based on the needs of the facility.
Virtual: This is not a virtual position.
Position Description/PD#: Health Technician
/PD047820 and PD047810
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Starting at $39,576 Per Year (GS 5-6)