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• The duties may include, but are not limited to:
• Authoring and managing web pages and media (such as images and documents)
• Following a style guide to ensure pages are optimized for usability, readability, and visual consistency.
• Monitors and analyzes Web use data to identify trends that might require adjusting technology needs.
• Using site analytics tools to review and evaluate the performance of specific pages, groups of pages, or the entire site.
• Writing content, editing, and approving program-written content.
• Briefs the Web and Creative Services director on the status and outcomes of initiatives.

• The duties may include, but are not limited to:
• Supports the agency's Workers’ Compensation program, participates in studies of management and administrative processes and systems and recommends solutions to procedural problems.
• Processes injury and illness claims for priority ranking and further action.
• Enters OWCP claims information into automated data systems and spreadsheets.
• Research data and develops reports while maintaining contact with and providing customer.
• Participates in the development of web-based and tactile educational tools and resources, and assists with both on-site, teleconference, and virtual training employees, supervisors, and managers.
• Research and compiles background information, statistical data and other information, prepares charts, graphs, and other narrative information for management or program analysis.
• Prepares memoranda, reports, and other information products related to monthly metrics and quarterly OWCP updates.
• Reviews and distributes incoming OWCP correspondence based on subject matter and content of documentation and materials.
• Reviews OWCP case status details and makes preliminary determinations and/or recommendations of whether OWCP case development necessitates.
• Performs other duties as assigned.

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Plans, Formulates, and Implements National Policy and Programming: Assist with the development and sustainability of the forensic healthcare program to enhance the capacity of the Indian health system to provide high-quality multidisciplinary services and support for patients presenting for forensic healthcare and related services in collaboration with and as delegated by the Forensic Nurse Consultant. Provide recommendations to supervisors and senior leaders on forensic healthcare, projects, services, issues and trends. Serve as a coordinator for sexual assault policy implementation and monitoring.

Evaluates and Analyzes Program Effectiveness: Analyze existing or proposed systems, strategies, services, or other health related matters for forensic healthcare in conjunction with the Forensic Nurse Consultant. Research and analyze product problems caused by controversial, complex & often conflicting factors. Monitor trends and state-of-the-art clinical guidelines, strategies, research and other outcomes related to medical forensic healthcare prevention, intervention, and treatment. Review congressional and legislative action; assess and initiate impact and action on forensic healthcare accordingly.

Develops Networks and Partnerships: Provide leadership to promote and build collaboration with tribes, tribal organizations, Federal agencies and others to align resources to support DNS forensic healthcare program efforts. Represent the Agency at meetings and on national committees, task forces, and workgroups as assigned. Call and host meetings and teleconferences, arrange for guest speakers, foster leadership by others, and take appropriate actions to enable the establishment and growth of effective networks and partnerships.

Duties for this position include but are not inclusive of:

• Serves as the MCA VISN Coordinator is responsible for Leading the MCA/DSS program and collaborating
  with VA Headquarters, Network, and maintaining the MCA program.
• Responsible for identifying system inconsistencies and recommending solutions related to all aspects of the DSS Program VISN-wide.
• Develops and and responsible for maintenance of position descriptions, performance plans and effective Labor Relations with labor partners.
• Monitors and evaluates VISN compliance with VHA position management policies and procedures
• Consults with VISN leadership to identify needs and develops national tools and knowledge products to meet those needs
• Exercises supervisory authorities and responsibilities involving work assignments and review, as
  well as the administrative and personnel management functions relative to the staff supervised.
• Defines and provides analysis to assess manpower efficiency, effectiveness, and compliance
• Implements quality improvement initiatives
• Develops goals, plans, policies and procedures in regards to the development and deployment of VISN-wide position management , manpower, and workforce planning requirements
• Provides support to the VISN's strategic alignment and workforce succession planning
• Ensures position managers and broader HR community has the appropriate training and tools to maintain an accurate position inventory.
• Assigns work, ensures accuracy of work products, and manages time and leave for subordinate employees
• Manages subordinate employee's performance including conduct and behavior
• Work involves knowledge of accounting, medical administration, budget, organization of medical centers, functionality of clinical settings, and medical coding.

The incumbent serves as a Program Management Officer within the Member Services (MS) and provides executive level support to the Executive Director by providing oversight and guidance to projects of high importance within MS. The incumbent collaborates with senior officials within MS, VHA Office of Finance, VHA Office of Policy and Planning, VHA Office of Health Information (OH1), Veterans Benefits Administration (VBA), Department of Defense (DoD), Office of Inspector General (01G), VA Office of Information and Technology (01&T), Veteran Service Organizations (VSOs), and other key stakeholders and local medical facility leadership to achieve VA goals. The incumbent is responsible for project prioritization, the development of strategies to support VHA Mission, customer objectives, and effective management of VA health care. The incumbent plans and implements large scale emerging national programs and their supporting applications. The incumbent has director supervisory and leadership responsibility for the following Business Support Office service lines: Training and Quality Management (TQM), Knowledge Management (KM), Communications (Comms), and Systems Management (SM).

Work Schedule: 8:00AM - 4:30PM Monday through Friday
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Remote: This is a remote position
Position Description/PD#: Program Managemt Officer/PD075680
Relocation/Recruitment Incentives: Not Authorized.
Critical Skills Incentive (CSI): Not Authorized.
Permanent Change of Station (PCS): Not Authorized.
PCS Appraised Value Offer (AVO): Not Authorized.

The incumbent serves as the Assistant Chief of Health Information Management (ACHIM). This position reports to the Chief of Health Information Management (CHIM). Major duties and responsibilities include but are not limited to the following:

• The incumbent serves as the Assistant Chief of Health Information Management (ACHIM) in a medical facility of high complexity (level 1), with responsibility for the supervision of all HIM functions. Incumbent is charged with full responsibility, both technical and administrative, for the daily operation of the HIM department which consists of all functions of health record activities related to coding, health record documentation analysis, transcription/speech recognition, release of information, file room/scanning programs, and health information exchange.
• Provides expertise, guidance and direction and has responsibilities relative to providing supervision, administrative support, coordination, and technical assistance in the planning, development and maintenance of an effective, comprehensive, and integrated HIM Program at this Medical Center.
• Assists the Chief of Health Information Management (CHIM) in the planning, directing, policy making, organizing and controlling the activities of this department and serves as acting CHIM in the absence of the CHIM.
• In conjunction with the CHIM responsible for collecting and processing data for various reports, surveys, and research projects.
• Responsible for assisting physicians and other health professionals in obtaining health record information to be used in research projects.
• Advises on what material is available, how it may be obtained and the uses that can be made of the information while protecting the confidentiality of the record.
• Aids in a variety of projects and is responsible for screening, abstracting and tallying data from records and computer generated reports.
• Serves as a consultant to provide guidance and advise researchers on methods for gathering data.
• Assists in selected miscellaneous retrospective health record review/data abstraction projects to support medical center Quality Management data collection activities.
• Provides technical guidance to the unit supervisors and lead clerks while providing support to each unit in the absence of the section supervisor.
• Provides expertise in the area of subpoenas, court orders, advance directives, and general release of information, as well as other medico-legal issues.
• Responsible for keeping abreast of changes that are constantly being made in the health information field as well as allied medical fields and applying the information and knowledge gathered to the operations of the hospital.
• Participates in various facility, VISN and national committees requiring health information management subject matter expertise.
• The incumbent shares responsibility with the CHIM for collecting and processing data for various reports, surveys, and research projects; for preparing reports and recommendations for review and consideration by the Chief of HIMS.
• Responsible for assisting physicians and other health professionals in obtaining health record information to be used in research projects. Advises on what material is available.
• Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action.
• Develops performance standards and conducts performance evaluations. Develops and conducts competency assessments. Responsible for carrying out established personnel functions and practices. Keeps employees informed about important aspects of personnel management programs. Formulates and initiates performance standards. Interviews prospective employees, recommends selection, and carries out training and development of assignments, awards or disciplinary action.
• Is a subject matter expert on 0675 and 0669 qualification standards and how to appropriately apply them. Provides administrative support to other HIM Supervisors/Leads by aiding in the selection, training and evaluation of section employees. Provides technical guidance to the unit supervisors and lead clerks while providing support to each unit in the absence of the section supervisor.
• Work is of an analytical, evaluative, and creative nature, and incumbent is responsible for keeping abreast of constant changes in the health information field as well as allied medical fields and applying the information and knowledge gathered to the operations of the hospital.

Major duties include but not limited to:

• Conducts limited analyses to develop required data and information for reporting purposes; and drafts brief factual administrative reports.
• Prepares documents needed to process budget estimates. Drafts reports that detail the purposes for which funds were obligated and expended.
• Receives, screens, and recommends approval of annual budget estimates. Gathers, extracts, reviews, verifies, and consolidates a variety of narrative information and statistical data needed in the formulation and presentation of budget requests (e.g., estimates of the funding needs of Groups or overall agency requirements).
• Reviews short-range budgetary and program requirements to assure their conformance with established agency policies and the intent of Congress. Evaluates operating plans for reasonableness of workload, obligations, and outlay data. Insures that monthly and yearly trends are reflected in the operating plan and recommends any necessary adjustments.
• Performs analyses of budget requests, prepares justification statements, and compiles data to be used for forecasting obligations.
• Reviews initial budget submission to ensure that planning guidelines are followed and the estimates for the non-medical financial assistance programs are in line with long-range planning targets.
• Provides advice to the assigned organization on modifying budget estimates in response to the annual mid-year and fall reviews. Reviews initial budget submission to ensure that planning guidelines are followed and the estimates for the fiscal programs are in line targets.
• Develops proposed budgetary and procedural guidance (i.e., format for budget estimates) for issuance to the organizations. Develop summary charts providing a synopsis of the facility's budget request and highlights issues with pertinent background information so that effective budget decisions can be made.
• Investigates and explains deviations from fiscal operating plans and program objectives. Develops monthly analyses of program actual and possible trends, with detailed explanation of significant deviations. Develops additional analysis providing historical data of programs. Prepares special analyses, studies, and reports as requested by the supervisor and higher authority.

Duties include:

• Compiles and verifies data, frequently developing worksheets to improve the accuracy and completeness of information. Responsible for working with numerous, different, and unrelated systems.
• Uses personal computer software, including but not limited to Microsoft Office applications (Excel, Word, Outlook, etc.), word processing, internet, and communications and knowledge of computer security.
• Ability to communicate both verbally and in writing with all levels of personnel.
• Researches and communicates with requestor and service line personnel to answer questions and resolve problems concerning obligations, amendments, adjustments, and payments.
• Ability to establish and maintain effective working relationships with and gain the cooperation from all levels of the administrative and professional staff, including supervisors, management officials, department managers and other high level officials and/or representatives of other Federal agencies and private industry.
• Reviews pending items and ensures that follow-up action is taken on all items pending for excessive periods of time. Traces and resolves discrepancies.
• Reviews and analyzes reports, classifies errors, takes corrective action to balance reports, verifies corrected copy and determines the source of processing deficiencies and recommends corrective procedures.
• Analyzes documents for accuracy and authorization, obligations, and payments.
• Responsible for transactions involving the disbursement and receipt of funds, and shows attention to detail when applying appropriations, object classes, and fund control points, to ensure proper deposits and credits.
• Locates, reviews, and interprets guidance including manuals, directives, handbooks, financial policies, decisions.
• Ensures compliance with technical guidance, federal law, and internal controls.

• Applies comprehensive knowledge of medical terminology, anatomy & physiology, disease processes, treatment modalities, diagnostic tests, medications, procedures as well as the principles and practices of health services and the organizational structure to ensure proper code selection.
• Reviews clinical documentation and provides education to clinical staff on both inpatient and outpatient episodes of care including admissions and discharges, observation, emergency department/urgent care, and clinic visits.
• Prepares and conducts provider education on documentation processes in the health record to include the impact of documentation on coding, workload, quality measures,
  reimbursement, and funding.
• Provides education to providers on the need for accurate and complete documentation in the health record, appropriate code selection of Evaluation and Management (E/M), Current Procedural Terminology (CPT) and ICD-10 diagnosis codes, and ensuring documentation supports the codes selected to the highest degree of specificity.
• Adheres to accepted coding practices, guidelines and conventions when choosing the most appropriate diagnosis, operation, procedure, ancillary, or evaluation and management (E/M) code to ensure ethical, accurate, and complete coding.
• Reviews VERA input on missed opportunities in provider documentation identified by the VERA coordinator and coordinate provider documentation education with the VERA
  coordinator.
• Ensures documentation supports codes based on guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients under the Veterans Equitable Resource Allocation (VERA) program.
• Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided by the VAMC.
• Assists facility staff with documentation requirements to completely and accurately reflect the patient care provided; provides technical support in the areas of regulations and policy, coding requirements, resident supervision, reimbursement, workload, accepted nomenclature, and proper sequencing.
• Searches the patient health record to find documentation justifying code assignment based on an expanded knowledge of the organization and structure of the patient record.
• Uses a variety of computer applications in day to day activities and duties, such as Outlook, Excel, Word, and Access; competent in use of the health record applications (VistA and CPRS) as well as the encoder product suite.
• Develops and conducts seminars, workshops, short courses, informational briefings, and conferences.
• Ensures active intra-departmental training program is in place for the HIM staff.
• Determines and meets training needs of extra-departmental professional, paraprofessional and non-professional personnel by originating training material.
• Facilitates improved overall quality, completeness and accuracy of health record
  documentation.
• Ensures the accuracy and completeness of clinical information used for measuring and
  reporting physician and medical center outcomes with continuing education to all
  members of the patient care team on an ongoing basis.
• Assists in the development of guidelines for data compatibility, consistency, and monitoring for compliance.
• Provides advice and guidance in relation to issues such as documentation requirements, liability issues, advance directives, informed consent, patient privacy and confidentiality, state reporting, etc.
• Analyzes situations or processes and recommends improvements or changes in
  documentation as deemed necessary.
• Compiles, reviews, abstracts, analyzes and interprets medical data incidental to a variety of patient care and treatment activities.
• Conducts daily reviews of all new admissions to designated clinical services to identify those with potential documentation improvements.
• Reviews the health record and discusses the case with the clinical staff.
• Performs admission reviews for specific patient populations to facilitate appropriate clinical documentation and ensures the level of services and acuity of care are accurately reflected in the health record.
• Reviews the appropriateness of patient working Diagnosis Related Group (DRG) and
  length of stay information by reviewing all clinical documentation, lab results, diagnostic
  information and treatment to ensure documentation reflects severity of illness, acuity
  and resource consumption.
• Participates in clinical rounds and may, where appropriate, offer information on
  documentation, coding rules and reimbursement issues.
• Maintains statistical database(s) to track the results and validate the program for identifying patterns and variations in coding practices.

This position is located at the Clement J Zablocki Medical Center, Milwaukee, WI and is organizationally aligned under the Medical Information Systems Division (MIS). The primary purpose of this position is to function as a Program Analyst responsible for managing the Care in the Community (CITC) budget with multi-million dollar expenditures annually.
-Incumbent will formulate and maintain CITC budget per program based on need.
-Advise staff as distribution of CITC funding.
-Review Financial Management System (FMS) status of allowance for available CITC balance and prepare funds reprogramming/realignment requests.
-Responsibilities include fact-finding and analysis of data (financial, costs, etc) and preparation of managerial problems assigned to the incumbent for review.
-Incumbent independently or jointly researches and develops information for special reports of substantial scope and impact, required by management for the development of statistical and specialized information necessary for projecting future needs for CITC.
-Develops special projects and reports which encompass areas related to identifying potential and/or immediate cost savings for CITC, budget analysis, projecting and forecasting.
-Exercises resourcefulness and good judgement in recommending solutions to concerns/problems identified by special projects and studies.
-Reviews the accuracy and adequacy of current financial and costing reports.
-Will be fund control point clerk and must have a thorough knowledge base of common financial analysis techniques, included budget projection and forecasting.
-Maintain budget files in accordance with regulations and local policies and is frequently called upon for information from these files to substantiate budgetary transactions.
-Lead weekly conference calls that coordinates fiscal discussion of processes that include, but are not limited to, VISN BIM, VISN fiscal staff, facility FO and AFO, facility Fiscal staff, CBO/OCC Supervisor and Chief CITC.
-Provide support to community providers to resolve administrative/authorization issues and to help recruit providers who wish to do business with the VA and teat Veterans referred to them for clinical services.


Work Schedule: Monday-Friday, normal business hours
Compressed/Flexible: Not Available
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is a virtual position.
Position Description/PD#: Program Analyst/PD18021A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved

PCS Appraised Value Offer (AVO): Not Approved

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

The Community Placement Social Work Coordinator provides social work services to the Veteran population seen in Patient Aligned Care Team (PACT) clinics at the San Francisco VA Medical Center or in the Community Based Outpatient Clinics (CBOC). These services include but are not limited to placements in skilled nursing or other specialized settings, assessment of levels of care needed and available options, considering insurance benefits and family preference. Services are at the advanced practice level and include high quality case management, advocacy, and coordination of linkages to other appropriate VA or community service providers and/or agencies as needed by the client. The Social Worker will also collaborate with the PACT Team to provide direct clinical services to patients and their families/significant others as needed. The Social Worker may follow certain patients who have been placed in specialized settings, coordinating with staff at those settings for long-term planning and re-connection with VA services.

This position is seen as the specialist in facilitating complex community placements. Advanced practice social work assessment and intervention skills assure patient safety, completion of referrals, and warm hand -offs to resource agency programs and providers in the setting of complex, high risk patient presentation and care. Volume and/or acuity require social work expertise in geriatrics including management of competency and functional decline, multiple medical and high-risk psychosocial issues. The ability to practice independently within this context is critical. Additional services consist of high quality assessment and intervention: assessment of coping in the community, including assessment of suspected abuse, especially elder abuse and issues related to capacity; interventions such as counseling to patients and families around adjustment to disability, illness and loss; crisis intervention; advance directive education; coordination of linkages to other appropriate VA or community service providers/agencies; short-term, focused case management; and consultation to multidisciplinary team members on the psychosocial aspects of individualized patient care. Services are timely, comprehensive and effectively coordinated with all other healthcare providers. Psychosocial assessment and intervention is integrated within a complex treatment plan. Continuity of care is key.

The Social Worker demonstrates an ability to expand clinical knowledge in the profession, provide consultation and guidance to colleagues, role model effective social work practice skills, teach or provide mentorship to less experienced social workers, develop innovations and practice interventions, and provide clinical supervision for social work licensure and certification. Activities may include outreach into the community to link Veterans to VA care. Systems management to support social work services delivery is also a responsibility.

Work Schedule: Monday - Friday 8:00am-4:30pm or as determined by supervisor.
Virtual/Remote: This is a remote position.

Duties and Functions
The Roseburg VA Healthcare System consists of one Veterans Health Administration (VHA) facility located in Roseburg, OR, and three outpatient clinics. RVAHCS also operates a community reintegration service center, consisting of a Homeless Program, Homeless Housing Program with the Department of Health and Human Services (HUD/VASH), Substance Abuse and Vocational Rehabilitation services. Specialty services include Cardiology, Neurology, Infectious Diseases, Optometry, Ophthalmology, ENT, Endocrinology, Urology, Renal, Gerontology, Pulmonary, Gastroenterology, General Surgery, Dermatology and Vocational Rehabilitation.

The incumbent is responsible for abstraction of clinical information for ongoing regulatory reviews. Contacts physicians and other ancillary service personnel regarding dictation and/or signatures, note types, titles, note corrections. Assists medical staff by providing information as to required documentation. Communicates very closely with the medical staff to answer questions and resolve problems to insure quality documentation in the health records.

This is considered the journey level for MRTs HIT. MRTs HIT at this level review, analyze, abstract, maintain, extract, and compile information from the health record independently with minimal supervision. They analyze health records for accuracy, completeness, timeliness, consistency, and compliance ( e.g., scanned, uploaded, use of correct titles, linked to correct encounters, etc.) with HIM industry standards, policies, procedures, laws, regulations, and accreditation requirements. They also coordinate and/or perform health record review activities to satisfy external accreditation requirements and medical center performance measures. They communicate regularly with staff at various levels of the organization regarding delinquent health records, and notify individual clinical providers regarding incomplete medical records.

Incumbent serves as technical expert in health record content and documentation requirements. Incumbent is responsible for performing quantitative and qualitative reviews of health record documentation. Incumbent is responsible for ensuring that all patient care data entered in the Electronic Health Record (EHR) is accurate, timely, and completed. Adheres to established documentation requirements as outlined by The Joint Commission regulations, Veterans Health Administration (VHA) guidelines, as well as medical-legal requirements.

• Reviews records for adherence with CMS guidelines related to student, resident supervision and attending physician presence and documentation. Compiles reports to insure provider specific and service compliance. Maintains a control system to ensure completion of all inpatient and outpatient records in accordance with VA, The Joint Commission, CMS and other regulatory agencies standards.
• Participates in approved quality improvement focused reviews.
• Coordinates review activities with the Quality Improvement Program to satisfy external accreditation requirements and to satisfy current Medical Center performance measures.
• Assists with capture and reporting of health record documentation deficiencies as needed including downloading data and creating trended reports.
• Reviews health records to ensure that all records contain sufficient information to meet medical/legal requirements, to ensure continuity of patient care, and to support education and research needs. Assists clinicians with completion of delinquent/incomplete health records. The incumbent performs the quantitative and qualitative analysis on both electronic and paper-based health records.
• The incumbent assists physicians with the completion of delinquent/incomplete health records and serves as the expert resource for clinical staff regarding requirements for complete documentation.

Duties and Functions
The Roseburg VA Healthcare System consists of one Veterans Health Administration (VHA) facility located in Roseburg, OR, and three outpatient clinics. RVAHCS also operates a community reintegration service center, consisting of a Homeless Program, Homeless Housing Program with the Department of Health and Human Services (HUD/VASH), Substance Abuse and Vocational Rehabilitation services. Specialty services include Cardiology, Neurology, Infectious Diseases, Optometry, Ophthalmology, ENT, Endocrinology, Urology, Renal, Gerontology, Pulmonary, Gastroenterology, General Surgery, Dermatology and Vocational Rehabilitation.

The incumbent is responsible for abstraction of clinical information for ongoing regulatory reviews. Contacts physicians and other ancillary service personnel regarding dictation and/or signatures, note types, titles, note corrections. Assists medical staff by providing information as to required documentation. Communicates very closely with the medical staff to answer questions and resolve problems to insure quality documentation in the health records.

This is considered the journey level for MRTs HIT. MRTs HIT at this level review, analyze, abstract, maintain, extract, and compile information from the health record independently with minimal supervision. They analyze health records for accuracy, completeness, timeliness, consistency, and compliance ( e.g., scanned, uploaded, use of correct titles, linked to correct encounters, etc.) with HIM industry standards, policies, procedures, laws, regulations, and accreditation requirements. They also coordinate and/or perform health record review activities to satisfy external accreditation requirements and medical center performance measures. They communicate regularly with staff at various levels of the organization regarding delinquent health records, and notify individual clinical providers regarding incomplete medical records.

MRTs HIT prepare complex reports, calculate department statistics, note the status of all incomplete/delinquent records, and submit reports to the appropriate administrative and clinical staff and committees/leadership to ensure deficiencies are resolved and completed appropriately. They serve as the expert resource for clinical staff and assist clinical providers with completion or correction of their health record documentation. They conduct the review of incomplete records for individuals clearing the facility. MRTs HIT coordinate the use of medical speech recognition/transcription and monitor, verify, troubleshoot, correct, and/or upload all transcription/medical speech recognition to maintain completeness and accuracy of health records. They serve as the technical expert in health record content and documentation requirements.

Incumbent serves as technical expert in health record content and documentation requirements. Incumbent is responsible for performing quantitative and qualitative reviews of health record documentation. Incumbent is responsible for ensuring that all patient care data entered in the Electronic Health Record (EHR) is accurate, timely, and completed. Adheres to established documentation requirements as outlined by The Joint Commission regulations, Veterans Health Administration (VHA) guidelines, as well as medical-legal requirements.

• Reviews records for adherence with CMS guidelines related to student, resident supervision and attending physician presence and documentation. Compiles reports to insure provider specific and service compliance. Maintains a control system to ensure completion of all inpatient and outpatient records in accordance with VA, The Joint Commission, CMS and other regulatory agencies standards.
• Participates in approved quality improvement focused reviews.
• Coordinates review activities with the Quality Improvement Program to satisfy external accreditation requirements and to satisfy current Medical Center performance measures.
• Assists with capture and reporting of health record documentation deficiencies as needed including downloading data and creating trended reports.
• Reviews health records to ensure that all records contain sufficient information to meet medical/legal requirements, to ensure continuity of patient care, and to support education and research needs. Assists clinicians with completion of delinquent/incomplete health records. The incumbent performs the quantitative and qualitative analysis on both electronic and paper-based health records.
• The incumbent assists physicians with the completion of delinquent/incomplete health records and serves as the expert resource for clinical staff regarding requirements for complete documentation.

**The salary range listed on this announcement only reflects the General Schedule incorporating Rest of U.S. basic pay. Upon selection, the salary will be adjusted to include the locality adjustment for the specific location.**Duties may include, but are not limited to:

• Works collaboratively with VISN programs, services, and interdisciplinary coordinated care team members to provide access to care.
• Routinely reviews computer medication profiles for therapeutic duplication, prescription noncompliance and allergies/drug reactions.
• Processes and submits patient requests for new prescription orders and renewals (including controlled substances) into the computer accurately, thoroughly and in a timely manner.
• Professionally handles issues escalated from team members and follows guidelines to address the issue appropriately.
• Leads the training of new staff.
• Assists with the training, orientation and re-training of employees to Pharmacy Service policies and procedures.
• Responsible for reviewing each subordinate's competencies within applicable areas of assignment on an annual basis.
• Assist in maintaining workflow patterns to ensure patient calls are answered in less than 30 seconds and that less than 5% of calls are abandoned by the patient while ensuring accurate record keeping.
• Assists other pharmacy managers and staff to identify areas of duplication of efforts and develops solutions to streamline processes, reduce waste, save costs and improve patient care.
• Completes additional duties as assigned.