Total 27 Manager level Health / Beauty / Fitness job vacancies in Bay Pines, Florida

The Complex PACT Care Manager RN provides coordination and transition of care across the continuum of care in a variety of outpatient settings, which include but are limited to, clinics, Ambulatory Surgery & Diagnostic Procedure areas, Telehealth service environments, and Care Coordination organizations.

The Complex PACT Care Manager RN provides patient centered care during face-to-face encounters or through a variety of telecommunication strategies and often establish long term relationships. During each encounter, the Complex PACT Care Manager RN focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, performing procedures, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes. The Complex PACT Care Manager RN, acting as a partner and advisor, assists and supports patients and families to optimally manage their health care, respecting their culture and values, individual needs, support in self-management, health goals and treatment preferences. They facilitate continuity of care using the nursing process, multidisciplinary collaboration, and coordination of appropriate health care services and community resources across the care continuum.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) Flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Nurse II RN is a proficient nurse who understands a situation as a whole and perceives its meaning in terms of long-term goals. The proficient nurse learns from experience what typical events to expect in a given situation and how plans need to be modified in response to these events. The Nurse II RN demonstrates performance and leadership in delivering and improving holistic care through collaborative strategies with others. They are self-directed and have a global understanding of how their area(s) of responsibility support the system's mission and vision. They demonstrate sound decision-making and judgment and possess excellent interpersonal and collaborative skills.

The registered nurse provides care and counseling of persons to promote and maintain health and the prevention of illness and injury based upon the nursing process, which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, provision of care supportive to or restorative of life and well-being, and executing medical regimens, including administering medications and treatments prescribed by a licensed or otherwise legally authorized provider. The nurse's primary commitment is to the patient, whether an individual, family, group, or community. The staff nurse interprets the philosophy and goals of the Nursing Service to others in the work setting; functions within established guidelines and demonstrates the ability to work effectively and develop therapeutic relationships with patients, their families and other professional and supportive personnel who provide patient care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) Flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

• Manage and administer the Safety and Occupational Health (SOH) program incorporating an Army/USACE directed Safety and Occupational Health Management System.
• Develop local operating procedures to supplement regulations and manuals of higher echelons in the area of safety and occupational health.
• Provide expert consultation and advice to top management, staff, and operating officials, on SOH management issues pertaining to a wide variety of complex industrial, operating, construction, and engineering work situations.
• Manage the health hazard inventory program to prevent health risk exposures.
• Supervise employees, plan work to be accomplished, and establish priorities for Safety and Occupational Health office.

Major Duties include but not Limited to: This position requires the dedication and commitment of an experienced RN to function in a leadership role, to include but not limited to, supervisor, role model, educator, coordinating the daily flow of patient care and staff development of staff assigned to the CLC unit.

• Ensure delivery of nursing care to veterans in the CLC.
• Acts as Role Model and mentor for all levels of nursing staff.
• Direct patient care as needed.
• Acts as Role Model and mentor for all levels of nursing staff.
• Plans, organizes, directs and control operations relating to Nursing Practice on CLC.
• Collaborate with Physicians and other Clinical department leaders and staff on operations relating to care of the veterans on CLC.
• Completes and approves staff schedules, Time and Leave.
• Monitors appropriate use of supplies.
• Updates policies and procedures, as appropriate.
• Completes annual Proficiency Appraisals and competency of staff.
• Ensures that CLC meets/exceeds external surveys standards of care.
• Excellent interpersonal skills with strong communication skills.
• Proactively plans and interacts with multiple disciplines including but not limited to Dietary, SPS, and Environmental Engineering.

Major Duties include but not limited to:

• Directs and organizes patient flow in assigned area
• Maintains unit schedule
• Grants leave for staff
• Coordinates the provision of care
• Assists staff to fulfill performance expectations
• Leads interdisciplinary problem solving at the area and /or program level
• Mentors less experienced nurses, other RNs in expanded roles, and/or students
• Ensures that, within the scope of duties, confidential information is at all times safeguarded.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Technologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Medical-Technologist-Career-Flyer.pdf

The Laboratory Manager makes decisions on work problems presented by M.D., supervisors, technical and clerical staff. Incumbent collaborates with head of other Services or units to negotiate, decide on and/or coordinate work-related changes affecting the laboratory. As laboratory manager, the incumbent advises the Medical Director and Health Care System management officials on the problems of the Service and their impact upon patient care and the mission of the medical center. The incumbent is responsible for setting up and oversight of laboratory new programs and operations outside of Pathology & Laboratory. Functions may include by are not limited to:

• Shares with the other Laboratory Manager the responsibilities of carrying out the following personnel duties: recruitment of medical technologists, medical technicians, phlebotomists, administrative and clerical staff by direct correspondence and through Human Resources Services (HRS): interview and evaluate relative to training and experiences of candidates; recommendation to staff and HRS for employment and appropriate grade; assignment to working areas in the laboratory; preparation of the job description; review and approval of performance ratings; recommendation of promotions, demotions, or dismissals in consultation with the Service Chief; resolution of group complaints and serious employee complaints not resolves at a lower level; review of serious disciplinary cases and problems; preparations of disciplinary measures.
• The position requires a mastery of medical technology principles, concepts, and methods to apply new scientific/technological developments and theories to major problems not susceptible to treatment by accepted methods and/or take actions or make recommendations that have significant impact on existing agency/national policies and programs.
• Assures adequate education and training opportunities for laboratory staff in order to maintain technical skills and competency and for advanced or additional skills when required to sustain the continuity of laboratory operations.
• Manage a laboratory which performs technical, administrative, and professional work directly affecting the mission of the medical center to provide timely, high qualify patient care at a complex level.
• Recruitment of service staff.
• Assure adequate laboratory coverage and makes reassignments of available personnel where indicated.
• Directs and perform all administrative functions that include human resource management, budget and finance management, and program analysis.
• Implement policies that will promote the most efficient and accurate operation of laboratory services to best serve patient care.
• Participate in long range planning for changes in the service.
• Attend conferences and meetings at which policies, procedures, techniques, research, and investigation projects are explored and general overall administration is discussed.

This is a multi-discipline posting. Applicants will be considered from one of the following Multidisciplinary Occupations, which are listed in separate announcements: Psychology Program Manager or Social Worker Program Coordinator.

The Psychology Program Manager (PPM) works with programs that provide specialized clinical care to Veterans with a wide range of SUDs, many with other co-occurring mental health and/or medical conditions. Provision of substance use services is complex, with Veterans moving between varied levels of care as clinically appropriate. The PPM ensures Veterans receive individual, case management, and group interventions from multidisciplinary team members. The PPM ensures multidisciplinary team members implement and facilitate educational and therapeutic group interventions each week for the purpose of providing comprehensive, recovery focused clinical interventions for the purpose of treating Veterans. The PPM works with key internal and external stakeholders to ensure the transition of Veterans moving across varied levels of care from inpatient, incarcerated, and outpatient settings.

Responsibilities include implementation of evidence-based programs; development of local policies, procedures, and protocols to enhance treatment programs and professional staff performance; systems redesign to improve access, effective and efficient Veteran-centered care; monitoring program outcomes for efficiency and productivity; and space planning for maximal program accommodation.

The PPM has clinical and administrative responsibility of the daily operations of the Psychosocial Residential Recovery Treatment Program, PRRTP, and Substance Abuse Treatment Team (SATT) outpatient programs. Outpatient and residential programs both utilize the services of a multi- disciplinary staff to provide coordinated, integrated, rehabilitative, and recovery-oriented medical and mental health care to Veterans whose care needs are complex in nature, across multiple locations, some requiring supervision twenty-four (24) hours per day, seven days per week. The PPM has responsibility of leading a multidisciplinary team including Psychologists, Psychiatrists, APRN's, RN's, Social Workers, Addiction Therapists, Peer Specialists, Registered Dietitian, Vocational Rehabilitative Specialist, Pharmacist, Program Assistants, Nursing Service staff and clinical trainees.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Psychologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Psychology-Career-Flyer.pdf

Work Schedule: Monday - Friday, 8:00am - 4:30pm
Compressed/Flexible:Not available.
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Ad-Hoc available (Emergencies only. Not reoccuring).
Virtual: This is not a virtual position.
Functional Statement #: Psychology Program Manager, FS #000000

This position serves as the Deputy Psychologist Program Manager for the Specialty Mental Health Clinic BHIP Teams (MHC). The MHC is a multidisciplinary outpatient program within the MH Service that provides state-of-the-art mental health services for veterans based on the psychiatric rehabilitation recovery model. The Psychologist Program Manager is expected to provide assigned psychological services within the Mental Health Service for MH patients; and to be responsible for the clinical and administrative supervision of all BHIP LIPs (Psychiatrists, APRNs, Psychologists, Social Workers, LMHCs) at the facility Community-Based Outpatient Clinics, located in Clermont, Deltona, Kissimmee, and Tavares. The Deputy Psychologist Program Manager works closely with the local BHIP Primary Program Manager, and has direct line authority and is accountable for aspects of the clinical care and support services provided to Veteran in the BHIP program at a specific location. In addition to providing direct patient care, this psychologist has substantial administrative/managerial, supervisory and training responsibilities. Some of the duties include, but are not limited to;

• Provides a full range of psycho-diagnostic services including assessment and using the most appropriate psychotherapeutic techniques in providing quality care.
• Provides a full range of therapeutic interventions including: individual and group therapies for a full range of behavioral, adjustment and lifestyle problems.
• High level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans and/or their families.
• Able to independently work with Veterans and their families who are experiencing a wide range of complex medical, psychiatric, emotional, behavioral, and psychosocial problems.
• Possess a thorough knowledge and have experience in use of medical and mental health diagnoses, disabilities, and treatment procedures, including acute, chronic and traumatic illnesses, common medications and their effects/side effects, and medical terminology.
• Independently complete psychosocial assessments and be able to independently provide a DSM diagnosis to determine the psychosocial functioning and needs of Veterans and/or their families.
• Possess knowledge and ability to independently implement Evidenced Based Treatment modalities, provide individual, group or family psychotherapy, supportive contact and psychosocial education for Veterans and families.
• Experienced in making rapid assessments and developing crisis management plans for admission to mental health inpatient programs.
• Responsibility to ensure that mental health services in the BHIP location complies with all OVAHCS policies, VA directives and accreditation requirements.
• Ensures efficient and effective deployment of psychotherapists across clinical teams at the location.
• Supervision of staff, professional management, and administrative responsibilities that are complex in scope and that constitute a significant portion of the health care system.
• Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.
• Skill in managing and directing the work of others to accomplish program goals and objectives, and ability to devise ways to adapt work operations to new and changing programs, staffing, and budget requirements, etc.
• Ability to translate management goals and objectives into well-coordinated and controlled work operations.
• Other duties as assigned.

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.

Travel for this position refers to visiting the Orlando VA CBOCs that are being managed by this position. Frequency is as needed. Government vehicle may be available.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.
Education Debt Reduction Program (Student Loan Repayment): EDRP Authorized: Contact the VISN 8 Compensation Center of Excellence at VISN8CCOE@va.gov if you have any questions or concerns. Learn more.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
Financial Disclosure Report: Not required

The BHIP Program Manager provides comprehensive psychiatric care to Veterans referred for Mental Health services within the Psychiatrist's approved privileges. In addition to Veteran care, the Psychiatrist may have responsibilities in other areas such as education and research.

• Provide psychiatric care in an outpatient setting, identifying Veterans' mental and medical health needs and designing diagnostic and therapeutic plans to meet these needs.
• Serve as the medical subject matter expert within their assigned team and may be responsible for coordinating activities of other health service personnel, resolving problems affecting Veteran care, and providing appropriate education for the Veteran and/or family members regarding the Veteran's care, condition, and its management.
• Adhere to all applicable VACO, VISN and Orlando VA policies, rules and regulations and to the Orlando VAHCS Medical Staff Bylaws.
• Provide team-based leadership in the application of clinical practice to organizational processes and/or systems improving outcomes at the service level; to achieve excellent customer satisfaction.
• Assure compliance with clinical practice guidelines and to work collaboratively with others; to foster systems that promote state-of-the-art acute, chronic and preventive Mental Health care; for performance improvement process.
• Keep abreast of changes as appropriate; and to serve on committees as assigned.

This position may be eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

• Program managers have broad program management responsibilities for a specific program that is designed to deliver specialized, complex, highly professional services that are important program components of the facility and that significantly impact the health care provided to Veterans.
• Operation and management of key clinical, training, research, and administrative activities for the BHIP location, to include full responsibility for managing the day-to-day activities of the BHIP program.
• Adhere to service standards regarding matters of timeliness, accuracy, and compliance with procedures and quantity of work produced.
• Responsible for developing and maintaining policies, procedures, and processes.
• Works closely with, and supervises the local BHIP Deputy Manager, and has direct line authority and is accountable for the clinical care and support services provided to Veterans in the BHIP program at a specific location.
• May delegate specific aspects of the functioning and management of the BHIP location to the Deputy Program Manager.
• Development and implementation of programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes using a data­ driven quality assurance process.
• Consults with and serves as a resource for other professional staff concerning the need for the development of mental health services. Serves on Health Care System, VISN, and/or National VA committees, workgroups, or task forces.
• Supervision of staff (which is multi-disciplinary that may include Psychiatrists, Psychologist, Social Workers, LPMHC and Peer Support), professional management, and administrative responsibilities that are complex in scope and that constitute a significant portion of the health care system.
• Other duties as assigned

The Primary Care Nurse Manager influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include management of unit/program level quality improvement processes and initiatives as well as customer service programs. They support factors that impact customer satisfaction considering the client population, including age and life stages, state of health, race and culture, values, and previous experiences.

The Nurse Manager has first-line supervisory authority, responsibility, and accountability for the 24/7 operations of their areas of practice. They will ensure that subordinate personnel provide timely nursing care which complies with generally accepted standards of clinical practice. This includes the authority to accept, amend, or reject the work of subordinates. The Nurse Manager has continuing responsibility for all the following functions: (1) Planning work to be accomplished by subordinates, setting priorities and preparing schedules for completion of work; (2) Assigning work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates; (3) Evaluating the performance of subordinates; (4) Making recommendations for appointments, advancements or reassignments of subordinates; (5) Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters; (6) Hearing and resolving complaints of subordinates and referring more serious complaints not resolved to higher level supervisors; (7) Recommending and/or taking disciplinary action where appropriate; and (8) Identifying developmental and training needs of subordinates and providing or making provision for such development and training. Responsible for maintaining continuous accreditation readiness of their area of practice. Responsible for performance improvement data, customer service/patient satisfaction, patient and employee safety, interviewing applicants, employee relations, standards of care and practice, the work environment, and accreditation and regulatory standards. Actively develops and manages collaborative partnerships with physicians and other clinicians. Responsible for staffing their areas of practice on a continual basis, ensures staffing meets established nursing hours per patient day requirements, and works with other Nurse Managers to identify and share resources. Responsible for time scheduling of the department/area, mentors staff, deals with employee conduct and performance issues, completes recurring reports and performance evaluations in a timely manner. Participates on service and medical center committees and task forces to improve nursing practice and patient care. Identifies educational needs of staff and ensures that these needs are addressed. Has an integral role in supporting and facilitating student nurse clinical experiences as well as orienting new Nurse Managers. Works in partnership with the union and adheres to EEO principles. Designates cross-coverage in their absence to handle administrative and clinical issues such as: staffing coverage, granting leave, and patient and/or staff issues.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 7:30am - 4:00pm
Telework: Adhoc Only
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The Community Care (CC) Case Manager Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills. The CC Case Manager possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines. The CC Case Manager uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community. The CC Case Manager serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process. The CC Case Manager supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.

The CC Case Manager will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care. The CC Case Manager will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community. The CC Case Manager will comply with VA ­mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information. The CC Case Manager will utilize delegation of authority, if applicable, to function at their highest level of role performance and align high­ quality care with key performance indicators to ensure practice standards meet patient care needs. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals. Contributes professional nursing perspective in discussions with the interdisciplinary team. Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality nursing care. Shares educational findings, experiences, and ideas with peers. Questions clinical practices for the purpose of providing evidence-based care. Participates in activities and strategies to sustain an evidence-based-practice culture.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday)
Telework: Regular and Recurring
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Duties included but not limited to

Assisting the Home Care Program Director in:

• Directing the clinical services offered by the program to ensure that the program is in compliance with local and national VHA standards and policies as well as accreditation standards for home care organizations.
• The development and continued effective functioning of the interdisciplinary health care team. The APD/NM recognizes and effectively utilizes the skills, knowledge, and contributions of each team member.
• Collaborating with other HBPC Program Directors, MFH Programs, VDC Programs, Home Care leadership team, VISN leadership, and VA Central Office staff on issues of program development and operation.
• Providing direction and team leadership to include:
• Communicating VA policies to the Home Care/HBPC team, VA medical facility staff, Patient Aligned Care Teams, and non-VA entities.
• Developing and implementing the local Home Care/HBPC Standard Operating Procedures (SOPs), to operationalize the hospital policies, with input as indicated from interdisciplinary service line managers or chiefs.
• Managing program SOP and activities to include, but not limited to, performance improvement, patient safety, utilization review, emergency preparedness, and staff safety.
• Evaluating the effectiveness of the Home Care/HBPC Program (e.g., program outcomes, performance improvement).
• Managing human resource items for the Home Care/HBPC Program including: selecting qualified staff in collaboration with the PD, Home Care Medical Directors, Home Care leadership team, and Administrative Officer, orienting and mentoring the staff, and promoting staff development and professional growth to ensure competency.
• Coordinating training and educational programs.
• Acquiring, managing, and remaining accountable for programs' resources and resource utilization.
• Processing, assigning, and monitoring referrals of Home Care Programs to ensure timely access and care coordination.
• Managing consult process for Home Care Programs' referrals, in collaboration with the HBPC consult team, as necessary.
• Collaborating with appropriate data and technology departments to ensure accurate Home Care/HBPC clinical, administrative, and workload data.
• Providing supervision to clinical patient care and administrative Home Care Program staff.
• Other duties as assigned by the ACOS/Geriatrics & Extended Care

Duties:
The incumbent serves as a Supervisory Health Systems Specialist - Asst. C&P Manager. They are responsible for assisting the Credentialing and Privileging Manager with the operation of the Credentialing and Privileging Program Office at a Veterans Affairs Medical Center (VAMC) or Health Care System (HCS) and is responsible to provide extensive support in the management of Credentialing and Privileging program activities.
Duties include, but may not be limited to the following:

• Assists the Credentialing and Privileging Manager with oversight of all functions related to healthcare providers' professional credentials supporting all divisions of the Medical Center.
• Working collaboratively with local and VISN leadership to identify and/or implement best practices and advising Medical Center leadership of all program requirements pertaining to the Credentialing and Privileging program in collaboration with the Credentialing and Privileging Manager.
• Ensure quality assurance and assist the Credentialing and Privileging Manager with providing oversight for the Medical Center Credentialing and Privileging program.
• Assists the Manager with outlining the VAMC Credentialing and Privileging Program goals and objectives, identifies risks, supervise the Credentialing and Privileging office specialists, ensures training and education, and completes second level reviews as appropriate.
• Provides direct technical and administrative supervision to subordinate unit employees in the VAMC's Credentialing and Privileging Office.
• Identifies and presents to leadership the resources necessary for accomplishing the mission and function of the facility's Credentialing and Privileging program.
• Develops, modifies, and/or interprets performance standards.
• Provides advice, counsel, and instruction to employees on work and administrative matters.
• Identifies developmental and training needs of employees.
• Hears and resolves issues and complaints from employees, referring group grievances and more serious unresolved complaints to higher-level officials as needed.
• In the absence of the C&P Manager, serves as the primary consultant for the facility's Credentialing and Privileging program.
• Applies organizational and system-wide strategies for continuous quality improvement as they relate to Credentialing and Privileging processes and procedures.
• Implements mechanisms to monitor and evaluate completed tasks for their compliance with established policies and procedures as well as quality of customer service.
• Assists with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area.
• Performs other duties as assigned.

The RN provides coordinated care across the life span to Veterans, families, caregivers, groups, populations, and communities. The PACT Care Manager RN provides coordination and transition of care across the continuum of care in a variety of outpatient settings, which include but are limited to, clinics, Ambulatory Surgery & Diagnostic Procedure areas, Telehealth service environments, and Care Coordination organizations. During each encounter, the PACT Care Manager RN focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions, such as identifying and clarifying patient needs, performing procedures, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting the patient to navigate the health care system, and evaluating patient outcomes. The PACT Care Manager RN, acting as a partner and advisor, assists and supports patients and families to optimally manage their health care, respecting their culture and values, individual needs, support in self-management, health goals and treatment preferences. They facilitate continuity of care using the nursing process, multidisciplinary collaboration, and coordination of appropriate health care services and community resources across the care continuum.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 8:00am - 4:30pm (Monday - Friday) flexible to meet needs of organization
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized