Total 1,272 F&B / Tourism / Hospitality job vacancies in Spokane Valley, Washington

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

CRITICAL TASKS

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate safety training and certifications to perform work tasks.

Policies and Procedures

• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Maintain confidentiality of proprietary materials and information.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Thank guests with genuine appreciation and provide a fond farewell.
• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
• Assist other employees to ensure proper coverage and prompt guest service.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards.

Physical Tasks

• Read and visually verify information in a variety of formats (e.g., small print).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

General Food and Beverage Services

• Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Pick-up trays and clean tables as needed to ensure a clean dining area.
• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Retrieve and deliver food and beverage orders in a timely manner.
• Perform other reasonable duties as requested.

Assists Management

• Communicate with guests, other employees, or departments to ensure guest needs are met.

Closing

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Beverage/Coffee Cart

• Inspect the cleanliness and presentation all china, glass, and silver prior to use.
• Prepare drink orders for guests according to specified recipes using measuring systems.
• Maintain cleanliness and condition of bar, bar unit (CO2 lines, soda tanks, soda guns, drain, etc.), tables, and other tools, following all set-up guidelines.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Banquet

• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, wares and equipment according to company standards.
• Set up, operate, and troubleshoot audio-visual (AV), projection, lighting, and conferencing equipment, devices, and systems, ensuring all equipment is operational prior to use.
• Bus tables by removing and separating tableware, plateware, glassware, and flatware.
• Monitor tableware to ensure it is presentable to guests, including checking for cleanliness, cracks, and chips.
• Break-down, remove, and secure AV equipment and related equipment, devices, and systems promptly following an event.
• Respond to and try to fulfill any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing.
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Assist and instruct guests/customers regarding proper usage and operation of AV equipment and Internet.
• Inspect the cleanliness and presentation all china, glass, and silver prior to use.

In-Room Dining

• Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
• Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
• Notify guests and management of delays in service delivery and record any issues or complaints via GXP system.
• Deliver VIP amenities and F&B orders to guest rooms and suites as per sequence of service and standard.
• Collect, clear and remove trays and trolleys from corridors and guest rooms

Cash/Bank Handling

• Record transaction in MICROS system at time of order.
• Process all payment methods in accordance with Accounting procedures and policies.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Transport bank to/from assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times.

Steps of Service

• Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
• Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Previous F&B experience is a big plus. Fresh graduates are welcome too.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.
• Able to start work within short notice.
• Selected candidates may be posted either to Crossroads Buffet, Lobby Lounge, Room Service or Minibar.

Key Responsibilities:

• Possess knowledge of baking techniques and processes, with the ability to follow recipes as needed.
• Knowledge of pastry techniques and processes, know the type of pastry and their application. The ability to follow recipes as needed.

Qualification:

• 2-3 years' experience working in kitchen
• Diploma/certificate in pastry or related fields

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to medical12@express.com.sg

Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Location:

Biopolis, Buona Vista (work on-site)

Salary:

$2,800 – $3,300

Working Hours:

Mon to Fri, office hours

Job Scope:

Report to the Regional Leader, Culinology, APAC.

To prepare and bake a wide range of pastries, desserts, breads, and other baked goods according to established recipes.

• Bakery – Possess knowledge of baking techniques and processes, with the ability to follow recipes as needed.
• Pastry – Knowledge of pastry techniques and processes, know the type of pastry and their application. The ability to follow recipes as needed.

Requirements:

• 2 to 3 years of experience working in kitchen settings. Needs to be familiar with kitchen equipment.
• Diploma/certificate in pastry or related fields.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team
• Excellent organizational and time management skills.

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to healthcarejobs@recruitexpress.com.sg

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Bakery – Possess knowledge of baking techniques and processes, with the ability to follow recipes as needed.

• Pastry – Knowledge of pastry techniques and processes, know the type of pastry and their application. The ability to follow recipes as needed.

Email: jessiewong@recruitexpress.com.sg

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Ginza Sushi Ichi, one Michelin star Japanese fine dining restaurant in Orchard area is seeking servers to join our award-winning team. Experience is not a must as training will be provided, but will be an added advantage.

Successful applicants will be entitled to the following employee benefits:

• Competitive salary.
• Joining bonus of up to $2000.
• Generous monthly incentive upon hitting sales targets.
• Daily meal allowance.
• Substantial tips.
• Medical reimbursement.
• Relaxed working environment.
• 5 days work week or 6 days work week with 2 additional off-in-lieu per month.
• 2 hours meal break.
• Uniform provided with laundry service.

Interested candidates, please apply directly with your CV.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours if needed

Job Description

1. Schedule planning

2. Supplier ordering

3. Cost of Goods Control and stock planning

4. Customer Service.

5. Trouble shooting of people, equipment and products related matter.

Requirements

1. Able to communicate in English.

2. Able to work on weekend (Sat & Sun) and flexible in day or night shift.

3. Cheerful personality and passionate in F&B industry.

4. Able to work under pressure and fast pace environments.

5. Excel in People Relationship.

6. Basic knowledge in Power Point, Microsft Office Word and Excel.

East Area

3 Months Only

• Any 5 working days only - UP TO $2.1K ABOVE
• Good Working Environment
• Dress Down

Job Scope

• Assist kitchen in the food preparation process
• Working with chef/kitchen crew
• Garnishing final product of food
• Other adhoc assigned

Requirements

• ADVANTAGEOUS WITH FOOD HYGIENE CERT (no FHC also welcome to apply!)

Interested applicants to apply with apply5@talentvis.com

EA License No: 04C3537
EA Personnel No: R23117727
EA Personnel Name: Estele Chai

Working Hours: 5 days office hours

Salary: Up to $6K

Job Scope:

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Job Requirements:

• Min. 3-4 years experience in hospitality industry
• Preferably handled a team before
• Keen to enter healthcare industry

For interested applicants, please send your updated resume to: melissa@recruitexpress.com.sg
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

JOB SUMMARY

Responsible for operations, management and administration of Housekeeping department.

JOB DUTIES & RESPONSIBILITIES

1. Liases closely with related department e.g. Engineering and Front Desk to ensure the operation of the department, as a whole is coordinated.
2. Manages the administrative and operational aspects of the Laundry Department with the assistance of the Housekeeping Manager Laundry.
3. Plan and implement policies and guidelines with the objective of maintaining quality service and standards to an acceptable level on guest’s satisfaction scores.
4. Prepare the annual budget for Housekeeping and thereafter monitors cost throughout the year to contribute to a healthily income statement.
5. Purchases goods and services for the department at economical prices while maintaining quality.
6. Recruits staff for the department according to recommended par level.
7. Responsible for training and development of all associates.
8. Counsels staff and takes disciplinary action where necessary.
9. Ensure flower supplies, fresh or artificial are economical, presentable and timely delivered.
10. Co-ordinate Hotel projects, e.g. carpets, rooms re-do etc. to ensure work is completed smoothly and on time.
11. Oversees the various inventories required by Housekeeping and reviews all inventory results.
12. Attends related meeting, represent department when required.
13. Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum Degree in Hotel Management
• At least 5 years of hotel’s Housekeeping leadership experience.Great interpersonal skills
• Great communication skills
• Multi-tasking skills
• A strong team-player
• A great leadership skills
• Able to start work within short notice period

The Assistant Manager, Hospitality role is to assist Head, Hospitality to complete all Hospitality-related operations, ensuring our establishment works smoothly and to assist in conducting training on Hospitality-related curriculum.

This role is responsible for building relationships with residents and their family members, identifying their needs and a seamless service delivery.

There will be an agreed Key Performance Indicators set for maintaining the service excellence of the nursing home. All roles are accountable for providing a range of services.

Essential Functions

• Ensure that all Hospitality policies are implemented
• Build meaningful and professional relationships with residents and family members
• Ensure that all Household are equipped with clean linens
• Ensure that all Household are equipped with kitchen items
• Ensure that family members are updated on the residents well- being in terms of activities, outdoors events etc.
• Support the operation team in maintaining key relationships, by promoting relevant services to new/ existing residents
• Handle complaints when necessary
• Conduct essential hospitality training for Care Staffs
• Supervise and evaluate Care Staff service delivery
• Ensure all records are kept properly and consistently
• Prepare reports for Head, Hospitality review

Interested candidates please email your resume to jonathanlim@recruitexpress.com.sg

Jonathan Lim Yu Xiang

Recruit Express Pte Ltd EA

Licence No: 99C4599

CEI Registration Number: R22110657

We are excited to announce the opportunity to grow our expanding team at Barbary Coast.

Situated on North Canal Road in Boat Quay we are synonymous with good drinks, good service and good times.

We are looking for a hard-working and experienced Chef to join the team.

You will:

• Be part of the Kitchen team that produces the best food pairings possible
• Ensure the quality control and presentation of all food items
• Manage food preparation, monitor portion and waste control to maintain profit margins
• Ensure proper handling and storage of all food items in accordance with hotel standards and
• sanitation/health regulations
• Put effort in optimizing the cooking process with attention to speed and quality
• Ensure adequacy of supplies at the cooking stations
• Maintain a hygienic kitchen
• Maintain personal hygiene
• Help to maintain a climate of smooth and friendly cooperation
• To carry out any other duties and responsibilities as assigned

EA 15C7529

EA Personnel R1985185

Responsibilities:

· Reports to the Chef de Cuisine/ Sous Chef on a daily basis for communication of concerns and opportunities

· Assists in managing the activities of assigned outlet kitchen

· Assists in maintaining food quality and presentation

· Assists with maintaining kitchen labor and related costs controls

· Participates in outlet staff scheduling, evaluations, training, motivating, safety, and counseling where required

· Maintains proper product and work flow

· Maintains a complete SOP Manual for Outlet Kitchen Operations

· Follows up on quality control with the most economical usage of products

· Monitors that Job Descriptions of kitchen staff are performed as stated

· Observes movement of menu items, anticipates and recommends changes to meet rising Member’s expectations

· Follows through on proper maintenance and sanitation of kitchen equipment and facilities

· Follow through on implementing progressive staff training and development programs

· Suggests and assists with menu and recipe upgrading, development, costing and implementation

· Ensures effective lines of communication are in place at all levels

· Provides budget recommendations and adheres to objectives set and established by the management

· Attends briefings as and when required, conducts daily line up’s and ensures appropriate information is channeled to subordinates in an effective manner

· Provides Food Requisitions and establishes close control for correct par levels, adjusting to member demands

· Works closely with the Chief Steward to maintain meticulous cleanliness and hygiene in all areas

· Performs all duties delegated to Management Staff and conducts himself in a “Role Model” manner, so as to encourage all employees to likewise

· Provides and conducts training for junior staff on Basics & food handling techniques

· Adheres to deadlines and objectives for the yearly business plan

· Any other duties as assigned

· Ensure daily HACCP system in place.

· Able to take over the operation when Sous chef not on duty.

· Able to handle purchasing and pre order market list.

Requirements:

· Certificate from a recognized culinary institution or an appropriate amount of progressive work experience to waive academic qualifications

· Minimum of 8 years' experience with progressive positions from Chef de Partie in varying cuisine’s (with emphasis on American Style) in comparable operations

· Strong culinary knowledge on Western with emphasis on American and basic knowledge on Asian cuisine (Only apply for Asian cuisine position) and influences

· Knowledge of religious dietary requirements

· Fluent in English Language

· Understand production flow and knowledge in equipment usage

· Knowledge in basic computer skills

Job Descriptions

• Working at Japanese Fine-Dining concept Yakiniku restaurant
• Serving and giving presentations of food & drinks to guests as well as help grilling beef at guest's table
• Taking orders, making drinks, and settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Sales and Staff management.
• Maintain and improve the Service quality as a team

Job Requirements

• Preferred 1~2 year of service experience at the Fine Dinings or Hotels
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working as a Restaurant Supervisor is advantageous. *but not mandatory
• Experience working in Japanese restaurants is advantageous. *but not mandatory
• Able to communicate in Englishd

Benefits

• Health insurance
• Monthly sales Incentive Program
• Staff meal provided
• Staff discounts and Referral Incentive Program (up to $200),
• Birthday Vouchers/Yearly vouchers
• Career/Self development Grant
• Payout of unused AL/PH
• Opportunities to progress internally
• Performance review half-yearly

Working Hours

• 5 day work week
• 11:00am to 10:30pm(1.5 hr break) daily
• OT Payable after 44 hours