Total 25 F&B / Tourism / Hospitality job vacancies in Dunstable, LU5 6HR

.
Assistant General Manager – Cafe Local, Upper Crust and Hero's Bar @ Crewe Station


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you'll be rewarded with a competitive salary of £28,000 p.a. and enjoy:

- Colleague discount
- up to 50%
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Help at Hand
- which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)


We're looking for an inspirational Assistant General Manager to join our team. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll:

- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.


SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!

Regional Gaming Manager
North or South
£40,000 + Bonus and car/allowance37.5 hours
Field based
An exciting opportunity has emerged to join Moto, in the Operations Team. We are looking for a Regional Gaming Manager to be responsible for overseeing the day-to-day management and performance of gaming machines within the assigned region. This includes ensuring optimal financial performance, compliance with regulations, maintaining strong relationships with site teams and external partners, and delivering on key business objectives.
What can I expect in return
Up to 15% annual bonus
Car Allowance or Company Car
25 days holiday plus bank holidays
Health insurance, Life Assurance, enhanced maternity and paternity pay
Up to 60% discount for you, your partner as well as your family and friends
Fabulous training and development opportunities including funding qualifications
Key Responsibilities
Manage the performance of gaming machines across multiple sites, ensuring all machines are fully operational and meet revenue targets.
Oversee installations, maintenance, and repairs of gaming machines in the region.
Conduct regular site visits to ensure that machines are well-maintained and in compliance with industry regulations.
Monitor revenue and profitability of gaming machines, ensuring the region meets or exceeds budgetary targets.
Analyse performance metrics (such as VTP, income, and machine usage) and identify opportunities for improvement.
Prepare regular financial reports and presentations for wider business
Ensure full compliance with Moto Gaming policy
Manage investigations into compliance issues, working with relevant stakeholders to resolve them efficiently.
Ensure compliance with AML laws and machine security measures are constantly reappraised by liaising with the various machine suppliers and manufacturers, making recommendations for actions.
Ensure all licenses are up-to-date and maintained, coordinating renewals as required.
Contribute to the development and execution of regional strategies to enhance gaming machine performance and customer satisfaction.

What we are looking for
Proven experience in a gaming or machines management role, preferably at a regional or multi-site level.
Strong financial acumen with experience managing P&L statements.
Knowledge of gaming regulations and compliance.
Strong analytical skills and ability to interpret performance data.
Strong communication and relationship management skills.
Flexibility to travel regularly within the region.

Ready to start your journey with us? APPLY NOW!INDLP

Assistant Manager - up to £30000pa
40 hours per week
Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As an Assistant Manager, you won’t just Assist, you’ll be a key part of our leadership team in store. You will be able to lead, inspire and develop your team to deliver KFC’s world-famous fried chicken and exceptional customer service as we transform the UK’s rest stop experience.
What you will get in return as an Assistant Manager

Annual bonus up to £3,640pa*

Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more

Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Restaurant Manager
What you will be doing as an Assistant Manager

As an Assistant Manager your responsibilities will involve supporting the day to day management and operation of your unit and colleagues: Including driving sales, unit budget and P&L, delivering brand standards, Health & Safety and recruitment.

Responsible for driving consistent high quality customer service

Reporting to the Restaurant Manager, feeding back on potential issues, progress and overall performance.
What Skills & Knowledge you’ll need

An understanding of maximising profit by driving sales and controlling costs

An ability to build strong and positive relationships with stakeholders

Adhering to and ensuring delivery of brand standards

An emerging track record in managing and leading teams in a high volume, retail or catering brand environment

An efficient and productive manager, ensuring delivery of task’s in an effective and timely manner.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be an assistant manager or deputy manager looking for that next challenge. We want to hear from you!Where our customer’s journey pauses, yours just begins.Apply today!*Please note internally this role is called Assistant Department Manager *Annual bonus of up to 13%, final value subject to location and performance INDDM

Store Manager - £29,000pa
40 hours per week
Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Store Manager, you’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager
Annual bonus up to *£7,800pa*
Up to £400 reward for every successful refer a friend recruited
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Store Manager
Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L
As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally
Adhering to and ensuring delivery of brand standards
Overall responsibility for driving consistent high quality customer service and sales
Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need
A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
An ability to build strong and positive relationships with stakeholders
Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!Where our customer’s journey pauses, yours just begins.Ready to start you journey with us, Apply today!*Please note internally this role is called Department Manager*Annual bonus of up to 20%, final value subject to location and performanceINDDMWant to know what it's like to work for us? Find out from our colleague Fabiana

Supervisor
£26,500
40 hours per week

Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What we offer our supervisors:
Annual bonus up to £3,455pa*
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
Leading your teams to achieve and deliver excellent brand standards and customer service
Maximising profit by driving sales and controlling costs
Processing stock counts and orders
Partnering with the Store Manager in setting targets for the team to achieve
Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
Taking ownership of customer feedback, responding appropriately in a timely manner
Supporting the team with preparing food and refreshments
What you’ll bring to us:
Previous experience of leading or supervising a team highly desirable
Passion for delivering a memorable customer experience
Great communication skills and be comfortable making decisions
Ability to work on own initiative ad make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!Where our customer’s journey pauses, yours just begins.Apply today!*Please note internally this role is called Team LeaderWant to know what it's like to work for us? Find out from our colleague Sally

Supervisor - £26,500pa
40 hours per week
Address: Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Pret A Mangers freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors:
Annual bonus up to £3,455pa*
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
Leading your teams to achieve and deliver excellent brand standards and customer service
Maximising profit by driving sales and controlling costs
Processing stock counts and orders
Partnering with the Store Manager in setting targets for the team to achieve
Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
Taking ownership of customer feedback, responding appropriately in a timely manner
Supporting the team with preparing food and refreshments
What you’ll bring to us:
Previous experience of leading or supervising a team highly desirable
Passion for delivering a memorable customer experience
Great communication skills and be comfortable making decisions
Ability to work on own initiative ad make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.Where our customer’s journey pauses, yours just begins.Apply today*Please note internally this role is called Team LeaderINDTLWant to know what it's like to work for us? Find out from our colleague Scarlett

Are you ready to turn your hand to new skills? We're looking for a motivated individual to join our team as an Apprentice Chef - helping our kitchen team make amazing food for our guests.

As part of this apprenticeship, you'll work towards a Production Chef - Level 2 qualification. The training will be delivered in the form of work-based learning and will include functional skills.

Have you got what it takes? You'll be responsible for assisting in the preparation, cooking, and presentation of food to company specification with the support and direction of tasks set by the Head Chef.

As a Chef Apprentice you'll:

* Ensuring all menu items and specials are prepared, cooked and presented to company specification.

* Maintaining portion control and ensuring wastage is kept to a minimum.

* Receiving and checking food deliveries.

* Assisting the Head Chef with orders, stock taking, food hygiene, training and development of the team.

* Ensuring that all kitchen equipment is maintained and is working correctly.

You'll have basic cooking skills with the desire to learn and pick up new ones. You'll have a good working attitude and enjoy the buzz of working in a busy kitchen environment and able to work a minimum of 30 hours per week.

What you get from us: At Marston's we're one big family. We put our people first, which is why we offer real benefits including:

* Learn while you earn - gain a nationally recognised qualification and get paid for it!

* 20% off at all our pubs, restaurants, and hotels.

* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink!

* Online discounts and cashback through our Marston's Rewards platform.

* A friendly and lively atmosphere, working alongside passionate and diverse teammates.

* Access to Licensed Trade Charity for financial, mental, and emotional well-being support.

What you get from your apprenticeship: The programme will last for 12 - 15 months enabling you to develop through a structured training programme. You'll gain a nationally recognised Standard giving you an ideal grounding for a career in hospitality.

* Learning is all on-site, with no need to attend college

* Option to attend Chef Academy masterclasses at central venues - digging deeper into culinary skills around meat, poultry, vegetarian, vegan, fish, and shellfish dishes which take place 6 times a year

* Ongoing support, help and advice from your manager and our apprenticeship provider

We're excited to see what we can achieve together! #MarstonsWherePeopleMakePubs

At Marston's, you will be working towards your Chef Academy- Production Chef Level 2 Apprenticeship qualification over the course of 15 months.

Company Description

Title: Sous Chef

Location: Amazon LTN4 Dunstable

Salary: £13.50

Shifts: 07:30 till 15:00 monday to friday with around10 weekend cover throughout the year

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 week’s enhanced maternity leave.
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.

We have an exciting opportunity for an ambitious Sous Chef to join our team ********************************************************************************************************************************************************************

This is a fantastic opportunity for a passionate chef to take a next step in their culinary career and to be a part of a business where who are OBSESSED about food and developing talent.

Job Description

• Food Preparation – prepare and cook dishes according to the recipes and standards set by the head chef; ensuring food safety standards are adhered to at all time.
• Station Management – oversee the production of all dishes assigned to your station and upkeep your designated area with supplies and ensuring cleanliness in line with policies and procedures.
• Quality Control – maintain high quality standards for all dishes, ensuring presentation and taste is considered at all times.
• Team Collaboration – communicate positively and effectively with all other team members and assist/support all colleagues where necessary. Coaching of junior chefs to support development.
• Menu Development – collaborate with head chef to develop and taste new recipes, providing suggestions for improvement or innovation.
• Cleaning and Maintenance – maintain cleanliness and organisation of the kitchen including your designated area ensuring equipment is in good working order.

Qualifications

• Proven experience working as a Commis Chef or similar role.
• Knowledge of various cooking techniques and cuisines.
• Strong understanding of food safety and sanitation practices.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent attention to detail and organisational skills.
• Strong communication and teamwork abilities
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Risk Coordinator£30,000 - £32,500Toddington – hybrid 1 day in the office37.5 hours Monday – FridayMoto Hospitality Ltd is the largest operator of Motorway Service Areas in the UK offering a number of leading high street brands such as BP Forecourts, M&S Simply Foods, WH Smith, Costa Coffee, Burger King, KFC, Pret a Manger and West Cornwall Pasty. An exciting opportunity has arisen for an experienced Risk Coordinator to support the Risk Director within the Risk team. What we offer:
25 days holiday plus bank holidays
Potential on target bonus of 15%
Up to 60% discount for you, your partner as well as your family and friends
Enhanced benefits, including maternity, paternity, pension, sick pay and life assurance
Fabulous training and development opportunities including funding qualifications
You will be responsible for:
Handle all insurance, liability and property claims effectively.
Assist in managing the operational risk incident log, tracking incidents, outcomes, and corrective actions implemented.
Review and enhance existing compliance policies and procedures to align with industry standards.
Investigate accidents and incidents to determine root causes and implement measures to prevent recurrence.
Perform data analysis to understand risk exposure, trends, and potential vulnerabilities within operational processes.
Provide support to business units in understanding and applying risk management. practices and policies.
Prepare reports, maintain records, and ensure accurate documentation.
Work closely with cross-functional teams to promote a culture of compliance.
Manage multiple inboxes and Risk page within our colleague engagement platform.
The candidate we are looking for will have:
Basic understanding of risk management principles and practices.
Familiarity with regulatory compliance in the relevant industry is desirable.
Relevant safety certifications (e.g., NEBOSH, IOSH)
Familiarity with relevant regulations (e.g., FCA, AML, GDPR).
Excellent knowledge of Microsoft Office suite.
Proficiency in data analysis tools and software.
Ability to assess risks, analyse data, and propose effective solutions.
A meticulous approach to compliance matters.
Excellent verbal and written communication skills.
Collaborative mindset and ability to work effectively with colleagues.
Detail-oriented, proactive, and able to work under pressure.
Strong problem-solving skills and the ability to manage multiple tasks effectively
Ready to take your career to the next level with us? APPLY NOWINDLP

SSP UK




Kitchen Assistant
- Upper Crust, Crewe Station.
Pay Rate: £11.44 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £12.64 per hour.

Shift Pattern: Full time (30 hrs) a variety of shifts between 5.00am and 10pm, including weekends.


- Due to some responsibilities within the Team member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.


WHY JOIN SSP AS A TEAM MEMBER?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- Free Meal and Parking while on shifts.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply.
- Free A1(Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Help@Hand App: from shopping discounts , GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.


AS A TEAM MEMBER YOU'LL BE:


- Helping with deliveries.
- Preparing meats and vegetables.
- Assisting fellow chefs.
- Assisting in stock rotation.
- Contributing to maintaining kitchen and food safety standards.
- Effective time management for preparation and food service.
- Precise measurement of dish ingredients and portion sizes.
- Executing daily, weekly, and monthly cleaning duties as directed by the Kitchen Manager.


Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member!

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.


SSP UK

Cash and Credit Card AssistantToddington – hybrid 2 days in the office37.5 hours Monday – FridayMoto Hospitality Ltd is the largest operator of Motorway Service Areas in the UK offering a number of leading high street brands such as BP Forecourts, M&S Simply Foods, WH Smith, Costa Coffee, Burger King, KFC, Pret a Manger and West Cornwall Pasty. An exciting opportunity has arisen for an experienced Cash and Credit Card Assistant to support the Cash and Reconciliation Manager within the Finance team. You will be responsible for a Region in the accounting and control of credit card and assist in the control of cash receipts in a multi-site high volume environment and to assist in other ad hoc credit card, cash reconciliations and processes.What we offer:
25 days holiday plus bank holidays
Potential on target bonus of 10%
Up to 60% discount for you, your partner as well as your family and friends
Enhanced benefits, including maternity, paternity, pension, sick pay and life assurance
Fabulous training and development opportunities including funding qualifications
You will be responsible for:
Upload of bank statements to the Unit 4 accounting system.
Process payments via TT & Bacs to the company bank accounts using Lloyds CBO & HSBCnet.
Responsible for the daily posting of cash receipts collected by our external third-party Loomis.
Controlling cash variances by communicating with sites and the external third-party cash collectors Loomis.
Support sites with Loomis related issues to ensure cash is fully reconciled and any risks are identified and escalated where appropriate.
Responsible for the day-to-day control of forecourt drive-offs, accurately assigning these to the correct site.
Responsible for the periodic matching of credit card receipts, ensuring any sales to cash variances are investigated and escalated where necessary
Assisting in the preparation and posting of journals required for accurate reporting of all cash and credit card related accounts.
Responsible for the preparation of monthly balance sheet reconciliations, ensuring any risk and opportunities are highlighted in a timely manner.

The candidate we are looking for will have:
Excellent computer literacy skills to include MS Word, Excel, Office, PowerPoint
Strong communication skills and confident in dealing with staff at all levels
Ability to work on your own initiative and as part of a team
Able to multi-task & work under pressure to achieve deadlines
A methodical approach to work with good analytical ability
Ready to kickstart your finance career with us? APPLY NOWINDLP

SSP UK & IRELAND

Duty Manager at Upper Crust, Crewe Station


Pay Rate: £12.22

Shift Pattern: Full time a variety of shifts between 6.00am and 10:00pm, including weekends.


- Due to some responsibilities within the Duty Manager, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.


If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!

WHY JOIN SSP AS A DUTY MANAGER?

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:


- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
- Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Activities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.






AS A DUTY MANAGER YOU’LL:


- Have at least 1 year experience working as a supervisor in hospitality or retail role.
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.


Feel like you could belong at SSP? Apply now and start the best part of your journey as a Duty Manager!

SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Job Title: Production Supervisor (Packing)

Hours: Permanent - Full Time 37.5 hours per week

Shift Pattern:

• 1 week in 3 shift patterns - which will consist of working a combination of:
• 2 weeks between 5.30am and 2.00pm - Monday to Friday (with a 30-minute unpaid break).
• 1 week between 1.30pm and 12.00am - Monday to Thursday (with a 30-minute unpaid break).

Reports to: Production Manager

Department: Production

Job Purpose

Through organization and exceptional team management, the successful candidate will be responsible for the end-to-end management, planning and control of resources associated with this Packing Area. They will enhance and enable their team to pack coffee products in accordance with schedules, prioritizing the safety of the operation, meeting quality standards, controlling costs and reducing wastage. The goal is to ensure that the packing operations creates value for customers, employees and the company.

The Main Responsibilities

• To perform supervisor food safety and health and safety checks within a timely manner; and to report any failures, oversights or issues with quality assurance.
• Ensure your company radio and mobile telephone are charged and available at any time during your working day.
• Respond to all correspondence, internal or external, to ensure a smooth running operation.
• A four-week staff rota to be in place at all times to allow the Planning Manager to plan production so to never leave the team short.
• Arrange sufficient cover before processing staff holidays
• You will be responsible for opening and locking factory, to start up and shutdown production line machines
• To ensure adherence to all Health and Safety policies adopted by the client. Liaising with the Health and Safety Committee to monitor and develop procedures to ensure that the Company has the appropriate structures, systems and processes in place to meet its statutory Health and Safety responsibilities.
• To maintain excellent GMP standards at all times in the Packing Area, delivering quality standards required of customers and external audits, for example BRC.
• To ensure 100% compliance with the product specification to deliver product within agreed quality parameters
• To manage and control the data collection systems and monitoring processes, ensuring that all documentation and communication is processed and delivered to the cross functional departments, as required on a timely and regular basis.
• To motivate, manage, train and develop team workers. To take responsibility for the counselling's and identify training and development needs, liaising with the 'Assessors' to ensure the business has an effective, multi-skilled and engaged workforce.
• To ensure the Packing area runs at optimal output in accordance to production plans, whilst spotting opportunities for continuous improvement.
• To ensure set KPI's are met with the resources at your disposal and report reasons when not met.
• To manage and control costs, yields and giveaway within the Packing Department.

Other

To carry out any other duties that may be required which are consistent with the responsibilities of the post and its grading. This may include covering for staff holiday/sickness and Production Manager.

Key Working Relationships

• Production Manager
• Process/Warehouse/Engineering
• Technical/QA
• Suppliers
• HR
• Sales
• Purchasing/Planning

Qualifications, Skills and Experience

Essential

• Computer literate
• Planning and problem solving
• Excellent communication skills

Desirable

• Experience of BRC and customer audit requirements
• Experience of SAP software
• Experience of Lean manufacturing techniques
• Experience in stock control systems

If you're someone who boasts experience managing a production line, especially within the food and beverage industry, then I want to hear from you.

Job Advert

We have an exciting opportunity at our school site in Harlington, Dunstable for a Chef to join the team at Accent.

This is a full time position working 40 hours per week, Monday to Friday term-time only (39 weeks per year) - so all the school
holidays off!

Starting as soon as possible.

The food offer is fresh food cooked from scratch so excellent culinary skills are required with a passion for giving children the
best possible lunch experience. You will also be cooking for teachers and support staff. You will be working with a team of staff
and supporting senior chefs with day-to-day kitchen duties, reporting to the Chef Manager.

To be successful in this role you will be:

* An absolute foodie with a chef background, this is a very-hands on role and you will be required to cook.

* Exceptional standards in all aspects of food service; attention to detail is vital

* Proven track record in a high volume, quality catering establishment

* Good communication and IT skills

* Willing to learn and grow in the workplace

* Innovative person with a positive out going disposition and a can-do approach

* Proven track record of continually improving standards and achieving targets is essential

This is a customer facing position so in addition to the above you will also need good communication skills to ensure a good
client relationship and be able to demonstrate a clear understanding of the English language.

Cooking experience required.

Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to
share this commitment. Please note that an enhanced DBS disclosure is required for this role and appropriate evidence necessary to
support the application.

You will be required to prove your right to work in the UK and to provide two referees at interview stage.

The Company treats personal data collected during the recruitment process in accordance with its data protection policy.
Information about how your data is used and the basis for processing your data is provided in the Company's privacy notice which
can be found on our website.

Who are Accent Catering?

Accent Catering Services Ltd are one of the UK’s leading contract caterers providing innovative food service solutions to a
variety of Schools and Businesses.

We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same.

We are passionate about our people and invest in the training and development of our teams, actively encouraging career
progression and giving our teams the tools, they need to thrive in their job roles.

Benefits of working with Accent…

* Competitive salaries
* Free meals on duty
* Career development opportunities
* Reward gateway platform with multiple discounts and offers
* HIT apprenticeships for all experience levels
* Team events and competitions throughout the year
* Shining stars awards
* Pension scheme and life insurance
* Work life balance
* Employee Assistance Programme for mental health and financial support
* Company sick pay scheme
* Recommend a friend scheme




We look forward to receiving your application!




We do experience a high volume of applications, if you have not heard from us within 2 weeks then unfortunately your application
is not being progressed however we are happy for you to contact us further should you wish to do so.




Accent Catering have been named in The Caterer's prestigious awards as one of the best places to work in hospitality in 2020.
Don't miss your chance to become part of our award winning team!




#INDHP

Job Description

• Food Preparation – prepare and cook dishes according to the recipes and standards set by the head chef; ensuring food safety standards are adhered to at all time.
• Station Management – oversee the production of all dishes assigned to your station and upkeep your designated area with supplies and ensuring cleanliness in line with policies and procedures.
• Quality Control – maintain high quality standards for all dishes, ensuring presentation and taste is considered at all times.
• Team Collaboration – communicate positively and effectively with all other team members and assist/support all colleagues where necessary. Coaching of junior chefs to support development.
• Menu Development – collaborate with head chef to develop and taste new recipes, providing suggestions for improvement or innovation.
• Cleaning and Maintenance – maintain cleanliness and organisation of the kitchen including your designated area ensuring equipment is in good working order.

Company Description

Title: Sous Chef Night Shifts Wednesday to Sunday

Location: Dunstable

Salary: £14.00

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave.
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance.
• Discounts available from HAPI app, from high street shops to holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Calling all culinary connoisseurs that are OBSESSED about food, we need you! If you have an insatiable appetite for the culinary arts and a burning desire to create food that delights customers and clients, then look no further. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish, your talents can shine and we wholeheartedly believe in nourishing talent and empowering our chefs to continuously evolve, refine their craft and create a development partnership together to ensure professional growth opportunities.

This is a fantastic opportunity for a passionate chef to take a next step in their culinary career and to be a part of a business where who are OBSESSED about food and developing talent.

Qualifications

• Proven experience working as a Commis Chef or similar role.
• Knowledge of various cooking techniques and cuisines.
• Strong understanding of food safety and sanitation practices.
• Ability to work in a fast-paced, high-pressure environment.
• Excellent attention to detail and organisational skills.
• Strong communication and teamwork abilities
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each team member to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme