Total 14 job vacancies by Sheraton Grand Hotel and Spa

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

The award winning One Spa has an exciting opportunity for a Spa Receptionist.

Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax.

There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30.

Responsibilities include:
Working as part of a team of Spa Receptionists to deliver outstanding guest service. Assisting in driving the financial performance of the spa including retail sales, treatment scheduling and up selling. The role also involves taking care of day guests, hotel guests and spa members. You will:

• Ensure a warm friendly welcome to all guests
• Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time
• Co-ordinate guests' consultation records with our therapy team.
• Be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
• Complete daily opening procedures and check lists per relevant area daily.
• Schedule reservations of spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
• Organise scheduling to maximise use of time and profitability whilst ensuring that the client's needs are of first importance.
• Show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
• Supervise and conduct the safety of users and equipment of the spa and receive training to endure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
• Recognise the importance of "sales" in every aspect of your role.
• Be responsible for preparing the reception area and desk for the next shift, ensuring all messages have been passed on before leaving and that adequate supplies at all public information material are available.
• Ensure guest areas, including locker areas and fitness areas, are kept clean and up to standard, following our Commitment to Clean guidelines

Attributes Required:

• Previous experience within a luxury five star environment would be beneficial.
• Experience of working with hotel and spa booking and scheduling software
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation
• Excellent understanding of client care and five star standards
• Genuine interest in holistic spa philosophy
• Committed, enthusiastic and customer focused
• Ability to work as part of a dedicated and passionate team

Benefits:
When you join Marriott International, the world's largest hospitality company, you will enjoy unlimited career opportunities; discounted hotel rates for you, your friends and your family; a 20% food and beverage discount in Marriott hotels, a 50% discount in our One Square Restaurant & Bar; complimentary meal on duty; laundry of your uniform; plus an environment where your development is our priority

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Are you passionate about food and eager to work in one of Edinburgh's most prestigious 5-star hotels? Ahead of the festive season we are looking for talented chefs to join our culinary team on a permanent basis, where you will have the opportunity to work with regional and seasonal produce to create exceptional dishes for our guests. We are looking forward to our busiest festive period yet!

What We Offer:

• Opportunity to work in Edinburgh's largest 5-star hotel.
• Hands-on experience with high-quality ingredients.
• Career development and training in a dynamic, supportive environment.
• A chance to be part of a renowned kitchen team, crafting seasonal menus that highlight Scotland's finest produce.

Key Requirements:

• Have experience within professional kitchens.
• Be knowledgeable of classic food preparations, dishes and cooking.
• Have experience in British cuisine.
• Have experience in working in a multi outlet kitchen operation
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
• Full awareness of all menu items, their recipes, methods of production and presentation standards.

So why work for the world's largest hospitality company?

• A competitive salary plus tronc and free meals whilst on duty!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

The award winning One Spa has an exciting opportunity for a Spa Therapist. This contract is full-time covering all seven days of the week.

Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax.

Our ideal candidate is already qualified with an HND in Beauty Therapy or similar and you will ideally have sampled some work experience in this field of work.

You will be offered extensive training; we work with top product ranges including ESPA and Temple Spa. We offer a wide range of treatments such as massage, facials, hot stone treatments, body treatments and pre-natal treatments. You will be required to take on board the holistic ambience projected in the spa.

You will have day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas and assist with demonstrations/events as required. You will also have daily responsibility of your retail sales, treatments and up selling.

You will also supervise and conduct the safety of users and equipment and receive training to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored.

Attributes Required:

• Previous experience in a therapist role within a luxury five star environment a distinct advantage
• Excellent understanding of client care and five star treatment standards
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation
• Genuine interest in holistic spa treatments
• Committed, enthusiastic and customer focused
• Ability to work reactively and proactively
• Ability to work as part of a dedicated and passionate team
• Weekend work required
• NVQ level 3/SVQ Level 7 in Beauty Therapy minimum 

Benefits:

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
•  24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Are you passionate about food and eager to work in one of Edinburgh's most prestigious 5-star hotels? Ahead of the festive season we are looking for talented chefs to join our culinary team, where you will have the opportunity to work with regional and seasonal produce to create exceptional dishes for our guests. We are looking forward to a busy festive period with roles continuing into the new year!

What We Offer:

• Opportunity to work in Edinburgh's largest 5-star hotel.
• Hands-on experience with high-quality ingredients.
• Career development and training in a dynamic, supportive environment.
• A chance to be part of a renowned kitchen team, crafting seasonal menus that highlight Scotland's finest produce.

Key Requirements:

• Passion for cooking and a commitment to high standards.
• Previous experience in kitchens
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Willingness to learn and grow within the team.
• A team player with excellent communication skills.

So why work for the world's largest hospitality company?

• A competitive salary plus tronc and free meals whilst on duty!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

The award winning One Spa has an exciting opportunity for a Spa Receptionist.

Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax.

There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30.

Responsibilities include:
Working as part of a team of Spa Receptionists to deliver outstanding guest service. Assisting in driving the financial performance of the spa including retail sales, treatment scheduling and up selling. The role also involves taking care of day guests, hotel guests and spa members. You will:

• Ensure a warm friendly welcome to all guests
• Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time
• Co-ordinate guests' consultation records with our therapy team.
• Be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
• Complete daily opening procedures and check lists per relevant area daily.
• Schedule reservations of spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
• Organise scheduling to maximise use of time and profitability whilst ensuring that the client's needs are of first importance.
• Show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
• Supervise and conduct the safety of users and equipment of the spa and receive training to endure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
• Recognise the importance of "sales" in every aspect of your role.
• Be responsible for preparing the reception area and desk for the next shift, ensuring all messages have been passed on before leaving and that adequate supplies at all public information material are available.
• Ensure guest areas, including locker areas and fitness areas, are kept clean and up to standard, following our Commitment to Clean guidelines

Attributes Required:

• Previous experience within a luxury five star environment would be beneficial.
• Experience of working with hotel and spa booking and scheduling software
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation
• Excellent understanding of client care and five star standards
• Genuine interest in holistic spa philosophy
• Committed, enthusiastic and customer focused
• Ability to work as part of a dedicated and passionate team

Benefits:
When you join Marriott International, the world's largest hospitality company, you will enjoy unlimited career opportunities; discounted hotel rates for you, your friends and your family; a 20% food and beverage discount in Marriott hotels, a 50% discount in our One Square Restaurant & Bar; complimentary meal on duty; laundry of your uniform; plus an environment where your development is our priority

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for a Night Manager to join our award winning Front Office team at the Sheraton Grand Hotel & Spa.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.

Our ideal candidate will have a passion for delivering great service in a professional manner and be able to work well under pressure while leading the team and night operation.

This full time role pays a 20% night premium & the shift pattern is 4 days on, 4 days off, working from 7pm to 7am.

Do you want to be part of a team of talented people, passionate about creating extraordinary experiences for our guests? Then we look forward to receiving your application.

Role:

• Whilst on shift you will be Duty Manager for the hotel
• Supervise the evening Front Desk team and assign specific tasks to manage, organize and oversee the hotel operation during the night.
• Being the first point of contact for any questions & concerns from associates around the daily operation.
• Build strong relationships with all guests and internal customers
• Manage late arrivals, guest enquiries and manage book outs where applicable
• Assist in training new staff members, coach them and monitor their performance
• Thoroughly conversant with all room types, décor and outlook
• Prepare documentation for daily business
• Assist the FOM with project management and carry out any other duties as required
• Ensure that we create memorable experiences for our guests
• Handle guest complaints/requests and follow up with guests who have had issues and administer the GuestVoice portal.
• Manage and organize group arrivals and departures
• Full awareness of current daily status of Hotel
• Assist with room, One Spa, and One Square restaurant bookings as well as Gift voucher requests and maintain third party extranet platforms.
• Make sure new reservations are set up correctly and cancellations are actioned accordingly
• Maintain the hotel generic email inboxes
• Assist with revenue management tasks such as building rates and packages in Opera PMS
• Ensure all billing instructions are correct and actioned
• Follow Health and Safety procedures; point of contact for emergency situations
• Ensure all internal and external phones calls are responded to and followed up on
• Take In Room Dining orders and liaise with F&B accordingly
• Assist with Concierge requests and ensure public areas are well maintained and looked after
• Run the Night Audit and prepare the End of Day Pack

Requirements:

We are looking for someone who is energetic and self-motivated with a "can do" attitude and who is ready to take the next step on your career path. Ideally you will have at least two years of experience within the Front Office department within a 5 star environment, with supervisory experience preferred.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as:

• High school diploma required, additional hospitality training preferred.
• Extensive Knowledge of Internet/MS Office applications and related IT preferred.
• Extensive knowledge of Opera PMS
• Marriott experience is a distinct advantage
• Lead and support the team
• To project a pleasant and positive professional image to all contacts at all times
• Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
• Excellent command of English language (verbal and written)

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brand culture.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for an Assistant Food & Beverage Manager to join the Sheraton Grand Hotel & Spa team!

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5-star hotels. As the largest 5-star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the most popular gin bar in Edinburgh, One Square. Additionally, the hotel operates the award winning One Spa™, one of Europe's premier advanced city spas.

Role Overview

The Assistant F&B Manager will help oversee the efficiency and quality of the F&B operation through their specialist skills and knowledge; ensuring the department provides a culture of excellence to both its guests and staff. This role entails being active on the floor and will encompass touch points in all our F&B outlets, including One Square Bar and Restaurant, Club Lounge, In Room Dining, and Spa Café. Ensuring that departments run smoothly with the optimum staffing levels whilst creating synergy across all outlets, the ideal candidate will be able to multitask between venues. Administrative aspects of the role would include involvement in recruitment, training, payroll management and liaising with external stakeholders.

Managing Core Standards

• Ensuring Core service standards are in alignment with all Marriott International requirements
• Ensuring FOH and BOH cleanliness standards are maintained
• Developing action plans to address shortfalls in standards
• Creating action plans relating to GSS metrics, Brand Standard Audits and Mystery Shop programs
• Ensuring Marriott grooming standards across department are adhered to
• Ensuring that all Health & Safety procedures are adhered to and implemented within the department at all times, including mandatory training, risk assessment and legally required trainings
• Able to deliver brand, service and product knowledge training sessions to push the development of the outlet managers and wider team; helping the team both develop and keep them engaged

Managing Support/Key Relations

• Driving standards within the department's day to day operation
• Ensuring weekly payroll tracking is completed
• Monitoring controllable costs
• To train, coach, mentor and develop our "future leaders" to meet the needs of the F&B department.
• Oversee recruitment for non-management staff and direct involvement in recruitment of the outlets supervisory team
• Maintain a high profile in the F&B operation, and represent the F&B outlets in the absence of the F&B manager.
• Develop strong communication strategies within the department and across all outlets with the support of the F&B manager.
• Understanding the importance of administrative tasks including rota completion, appropriate POS use, team delegation and staff communications
• Implement strong financial conduct throughout the department in conjunction with our accounts team
• Strong liaison with the kitchen team, working hand-in-hand with senior members of this team to improve the overall F&B operation

Managing Service

• Assisting in the delivery of excellence during services across all outlets
• A warm, positive attitude, displaying the ability to "make things happen" in order to achieve and exceed anticipated results
• Creating and maintaining all required SOP's
• Ensure full liaison with other members of the Hotel teams through daily meetings, as well as running regular shift briefings and departmental meetings
• Monitoring staffing levels and providing solutions to maximise efficiency
• Providing full business F&B leadership cover
• Ability to engage with customers and be the first point of contact for queries and feedback; being able to lead by example with regards to guest management
• To be visible in the operation, recognising and maintaining relationships with regular guests as well as cultivating relationships with new guests

Leadership

• Act as a role model and ambassador for guests, associates and the Sheraton Grand Hotel and Spa.
• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings). Help run departmental meetings with the aim of strengthening relationship with the teams and facilitate open lines of communication
• Directly responsible for conducting appraisals of relevant direct reports and oversee appraisal process in the various outlets.
• Fully support the Engagement Survey process and participation where required, offering any assistance in action planning and positively improving team motivation and engagement.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• A yearly bonus that is minimum five percent of the salary with the ability to reach ten percent
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Private medical insure plan available
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

VISA sponsorship not available with this role. You will be required to prove you have the right to work in the UK.

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Residence Inn is the place for you. The evolving, increased business offers a chance of progression and development. The hotel located in a beautiful located just a few minute walk from the city centre attractions in heart of Edinburgh.

Main Job Duties and Responsibilities

• Welcome and greet guests
• Answer and direct incoming calls
• Dealing with enquiries at the reception desk and email.
• Inform guests of hotel rates and services
• Make and confirm reservations for guests, check in and check out services
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Provide accurate information about local attractions and services
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Maintain a neat and orderly front desk and reception area
• Cash handling and balancing of all monies taken in cash, cheque or by credit card and reconciling the daily movement of bookings and income taken.
• Producing reports for all departments from the Hotel Reservation System and communicating any changes to bookings to relevant Heads of Departments.
• Monitoring extranet website bookings.
• Help during breakfast service to make sure it is running smoothly

Benefits:

· Meals on duty

· Uniform provided

· Employee Assistant Programme

· Discounted stays for associates and their friends and family at over 8,000 hotels worldwide

· Food & Beverage discount at the hotels

· Team events

· Training and Development

· Career progression discussions and qualifications

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are currently recruiting for a Duty Maintenance Engineer to join the team here at The Sheraton Grand Hotel & Spa, Edinburgh.

The Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 as well as our award winning ONE SPA and our One Square Restaurant and bar.

Role:

The Duty Engineer is responsible for the delivery of 1st fix maintenance as requested throughout the property, planned preventative maintenance schedules, and the undertaking of designated Health & Safety duties across the hotel and spa. In addition our ideal candidate is expected to have knowledge and where necessary assist in all other general FM tasks, as directed by management. You will take part in the Department Duty Engineer shift rota providing 24/7 cover.

• React to requests to assess and repair where possible, faults with all aspects of the buildings including HVAC, lighting & small power issues, plumbing problems, Pool plant and Thermal suite
• Communication to ensure accurate record keeping is maintained for reporting.
• Undertake and record regular Planned Preventative Maintenance and Health & Safety schedules to include monthly emergency lighting testing, tap/shower head descaling, lighting checks, temperature checks of water systems as specified in the site Water Risk Assessment, fire alarm testing, fire equipment checks, meter readings, running generator, pool plant etc.
• Carry out Health & Safety testing to include the Control of Legionella.
• Take ownership of designated role as part of the Hotel emergency evacuation procedure.

Requirements:

We are looking for someone who is energetic and self-motivated and who is ready to take the next step on your career path. Ideally you will have at least 2 years' experience within a similar environment.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as:

• Good oral and written communication skills
• Must have previous experience of working in a maintenance environment, preferably Hotels, 2-3 years minimum
• Required to complete all required relevant documentation including: inspection results, surveys, work order and reporting systems Knowledge of H&S procedures e.g. COSHH, Risk Assessments and safe systems of work.
• Awareness of Energy Management and the requirement to run systems efficiently and cost effectively.
• Must have a good Level and understanding of Health & Safety
• Previous Fire Warden trained
• Pool Plant experience. Pool plant operator qualified preferable
• Understanding and awareness of HVAC systems. With the ability to fault find and resolve.
• Knowledge and understanding of Fire alarm and sprinkler systems
• Good all round knowledge of electrical distribution and fault finding 17th edition wiring regulations qualified preferable
• BMS experience. The ability to fault find and the awareness carry out alterations to improve the office environment
• Knowledge of System drawings O&M manuals and other relevant documentation and procedures.
• Requires understanding and using various hand tools, electrical tools, and test and inspection equipment.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for a Full Time Bar Supervisor join our One Square Bar Team at the Sheraton Grand Hotel & Spa, working 40 hours per week, including over weekends and public holidays.

The Sheraton Grand Hotel & Spa is ideally located in the heart of Edinburgh's financial and tourist area and is one of Scotland's leading 5 star hotels. As the largest 5 star hotel in the city with 269 bedrooms, we also have the biggest banqueting and meeting facilities with a capacity of up to 500 and the most popular gin bar in Edinburgh, One Square. Additionally the hotel operates the award winning One Spa™, one of Europe's premier advanced city spas.

Role:

To work with the One Square Bar team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team. To be responsible for the day to day operation of the outlet and to lead other members during shifts.

Essential Functions

• Provide excellent guest service by discovering guest's needs and acting on these needs promptly, effectively and with confidence.
• Work efficiently to ensure that guest expectations are exceeded and standards are consistently maintained.
• Help to develop and lead an empowered environment for Bar Servers by providing support, knowledge, advice and leadership.
• Direct all daily activity in the bar area to ensure that guest expectations are exceeded and standards are consistently maintained.
• Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
• Implementation and monitor of internal SOP's and global Brand Standards in order to increase service efficiency
• Allocate and monitor (where necessary) daily tasks to ensure all associates are utilised constructively at all times.
• When fully competent, to work with the senior team to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.
• To take an active role in the coaching, counselling and discipline of associates when necessary ensuring compliance with policy and procedures.
• To be actively involved in planning promotions, working closely with the Bar Manager and the F&B Team.

Requirements

We are looking for someone who is ready to take the next step in their career. Ideally the successful candidate will have experience within a 5 star environment. Previous supervisory experience would be preferred but not essential.

• Must possess basic computational ability.
• Knowledge of hotel policy and fire-safety procedures.
• 2 years' experience within Bar Service
• Great Customer Service Skills - Must enjoy guest interaction and be able to anticipate guest needs and maintain a positive and professional attitude at all times.
• Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
• Have the ability to monitor and maintain other bar server to ensure the upkeep of 5 star standards.
• Excellent command of English language (verbal and written)
• Excellent organisation skills, ability to work to deadlines and a flexible approach to work load and hours

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Job Advertisement: Chefs of All Levels - Edinburgh's Largest 5-Star Hotel

Location: Edinburgh

Positions Available: Commis Chef, Demi Chef de Partie, Chef de Partie, Junior Sous Chef

Are you passionate about food and eager to work in one of Edinburgh's most prestigious 5-star hotels? We are looking for talented chefs of all levels to join our culinary team, where you will have the opportunity to work with regional and seasonal produce to create exceptional dishes for our guests.

What We Offer:

* Opportunity to work in Edinburgh's largest 5-star hotel.

* Hands-on experience with high-quality ingredients.

* Career development and training in a dynamic, supportive environment.

* A chance to be part of a renowned kitchen team, crafting seasonal menus that highlight Scotland's finest produce.

Key Requirements:

* Passion for cooking and a commitment to high standards.

* Previous experience in a professional kitchen, depending on the role.

* Ability to work in a fast-paced environment while maintaining attention to detail.

* Willingness to learn and grow within the team.

* A team player with excellent communication skills.

Roles: Salary is based on a 40 hour working week and starts at 26,680.40 for a commis chef before service charge! Actual salary will be based on role and candidate's experience.

* Commis Chef: Preparing & delivering great food to our guests

* Demi Chef de Partie: Take on more responsibility for specific kitchen sections.

* Chef de Partie: Oversee a section of the kitchen and mentor junior staff.

* Junior Sous Chef: Assist the senior team in managing the kitchen, leading by example.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty. Service charge is on top of this salary.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow and develop you as an individual!

How to Apply:

If you're ready to elevate your culinary career, send your CV detailing your experience and interest in joining our award-winning team

Join us in crafting unforgettable dining experiences using the best of Scotland's seasonal and regional produce!

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

We are currently recruiting for an experienced Bartender to join our One Square Bar Team at the Sheraton Grand Hotel & Spa.

Start your Journey with us

Sheraton is an iconic global brand with deep roots in communities around the world and a strong belief in the power of We. Together, we are better.

Travellers need more than just a luxurious bed to rest. They need space to share and collaborate. Physical space and a like-minded headspace. We are on a journey to turn all our hotels into a declaration of intent, where everyone is welcome to contribute their unique energy, discover a sense of belonging and feel part of something more.We invite, we welcome and we connect with our guests and we are looking for exceptional people who are ready to join the movement.

Sheraton. Where the World Comes Together.

When you join Sheraton Grand Hotel & Spa Edinburgh, you join Marriott International, a global company with endless opportunities for personal and professional learning, growth and development. One of the Sunday Times' 25 Best Big Companies to Work For in 2018 and one of the Fortune 100 Best Global Companies to work for 2019, we pride ourselves on supporting our employees with a strong focus on health and wellbeing, brought to life in our companywide TakeCare corporate culture initiative.

Welcome to the family.

Essential Functions

To work with the One Square Bar team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlet to create a fully multi-skilled and productive Beverage team.

· Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.

· Serve a variety of drinks and food in a manner that exceeds guest expectations and ensures standards are consistently maintained.

· Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.

· To be fully conversant with all bar policies and procedures.

· When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.

Requirements:

• Beverage Service Experience required
• Previous experience in a client facing role within a luxury five star environment a distinct advantage
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are currently recruiting for a Duty Maintenance Engineer to join the team here at The Sheraton Grand Hotel & Spa, Edinburgh.

The Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 as well as our award winning ONE SPA and our One Square Restaurant and bar.

Role:

The Duty Engineer is responsible for the delivery of 1st fix maintenance as requested throughout the property, planned preventative maintenance schedules, and the undertaking of designated Health & Safety duties across the hotel and spa. In addition our ideal candidate is expected to have knowledge and where necessary assist in all other general FM tasks, as directed by management. You will take part in the Department Duty Engineer shift rota providing 24/7 cover.

• React to requests to assess and repair where possible, faults with all aspects of the buildings including HVAC, lighting & small power issues, plumbing problems, Pool plant and Thermal suite
• Communication to ensure accurate record keeping is maintained for reporting.
• Undertake and record regular Planned Preventative Maintenance and Health & Safety schedules to include monthly emergency lighting testing, tap/shower head descaling, lighting checks, temperature checks of water systems as specified in the site Water Risk Assessment, fire alarm testing, fire equipment checks, meter readings, running generator, pool plant etc.
• Carry out Health & Safety testing to include the Control of Legionella.
• Take ownership of designated role as part of the Hotel emergency evacuation procedure.

Requirements:

We are looking for someone who is energetic and self-motivated and who is ready to take the next step on your career path. Ideally you will have at least 2 years' experience within a similar environment.

Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge as well as:

• Good oral and written communication skills
• Must have previous experience of working in a maintenance environment, preferably Hotels, 2-3 years minimum
• Required to complete all required relevant documentation including: inspection results, surveys, work order and reporting systems Knowledge of H&S procedures e.g. COSHH, Risk Assessments and safe systems of work.
• Awareness of Energy Management and the requirement to run systems efficiently and cost effectively.
• Must have a good Level and understanding of Health & Safety
• Previous Fire Warden trained
• Pool Plant experience. Pool plant operator qualified preferable
• Understanding and awareness of HVAC systems. With the ability to fault find and resolve.
• Knowledge and understanding of Fire alarm and sprinkler systems
• Good all round knowledge of electrical distribution and fault finding 17th edition wiring regulations qualified preferable
• BMS experience. The ability to fault find and the awareness carry out alterations to improve the office environment
• Knowledge of System drawings O&M manuals and other relevant documentation and procedures.
• Requires understanding and using various hand tools, electrical tools, and test and inspection equipment.

So why work for the world's largest hospitality company?

• A competitive salary plus free meals whilst on duty.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
• Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
• 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
• Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
• 50% off Spa Treatments and £50 gym membership within our One Spa!
• 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Refer a friend to work with us and receive a £500 bonus
• Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
• Many more benefits however most importantly, we'll help you grow, and develop you as an individual

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are currently recruiting for a Housekeeping Porter to join our Housekeeping Team at the Sheraton Grand Hotel & Spa.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

Role:

Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for guest rooms and public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates' needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments.

Essential Functions:

To ensure that all areas under his/her control are maintained to the highest standards of cleanliness and tidiness.

Collection and delivery of guest laundry in a timely and efficient manner.

Responsible for delivery, collection and making up of cots to required standard.

Responsible for maintaining standards of irons and ironing boards.

Delivery of, duvets, pillows and bedboards and maintaining service area supplies as required.

Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc.

Assist in training new porters as and when required.

Answering pager and dealing with all requests and general housekeeping enquiries

Requirements:

Our ideal candidate will project a pleasant and positive professional image to all contacts at all times.

You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge.

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

Benefits:

So why work for the world's largest hospitality company?

A competitive salary plus free meals whilst on duty.

28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service

Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction

50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!

Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub

50% off Spa Treatments and £50 gym membership within our One Spa!

 24/7 and employee healthcare plan with access to Mental Healthcare first aiders

Refer a friend to work with us and receive a £500 bonus

Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities

Many more benefits however most importantly, we'll help you grow, and develop you as an individual