Total 96 Finance / Banking / Insurance job vacancies in Joint Base Lewis-McChord, Washington

• Serves as a Health Insurance Specialist in the development, implementation, and evaluation of federal policies, guidance, and oversight initiatives regarding program integrity in Medicaid managed care.
• Analyzes, develops, implements, and modifies operating policy and procedures relating to program integrity in Medicaid managed care.
• Establishes rapport with partnering CMS components, as well as internal and external stakeholders to the organization on issues of a sensitive or critical nature to address evolving Medicaid managed care program issues.
• Prepares a variety of written products, including position papers and briefing materials for senior officials to use as background information on program integrity related activities.

WHAT IS THE TAXPAYER ADVOCACY SERVICE (TAS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service, Operations Support, Finance & Human Capital

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Management and Program Analyst, GS-0343-12, you will be responsible for:
• Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks).   
• Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives.   
• Implementing business practice improvements for the management of existing Directives and the clearance of new and revised Directives. Maintains the official digital repository of Directives.   
• Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives.   

As a Management and Program Analyst, GS-0343-13, you will be responsible for:
• Providing expert advice, guidance, and technical assistance in coordinating the development and revision of Departmental Directives (policies including Directives and Handbooks). Implements business practice improvements for the management of existing Directives and the clearance of new and revised Directives.   
• Developing, analyzing, and evaluating new or modified program/management policies, regulations, goals, or objectives.   
• Developing procedures and systems for assessing the effectiveness of programs/management processes.   
• Analyzing and evaluating, on a quantitative/qualitative, basis the effectiveness of line program operations in meeting established goals and objectives.

• Oversees attorneys providing legal advice and assistance to OPC investigators, reviewing investigative work-product, and preparing reports of investigation and recommendations, including for disciplinary action.
• Provides overall guidance and technical oversight of legal activity, including reviewing reports of investigations, and ensuring work produced by staff is accurate, complete, and defensible. Develops and/or edits high-level written reports and legal documents, as well as related communication for program planning and/or organizational improvements. Oversees feedback to both internal and external stakeholders to ensure the exercise of tact, diplomacy, and utilization of extensive legal experience.
• Develops, recommends, implements and communicates new and modified OPC policies and procedures. Partners with other managers and executives in the OPC to ensure policies and procedures align with investigative and legal processes and procedures. Serves as OPC’s representative on intra and interagency workgroups on the development of these and other FDIC policies.
• Plans, directs, and implements FDIC-wide training relevant to OPC programs, including anti-harassment and anti-retaliation. Oversees the development and delivery of training programs, including oversight of contractors and vendors. Delivers presentations and other communications to the FDIC and other stakeholders on FDIC employee values, employee conduct, and other topics of support to OPC's mission.
• Conducts presentations, briefings, case updates, and/or reports to leadership and/or the Board of Directors. Maintains lines of communication between OPC and internal FDIC stakeholders, including Legal, Human Resources, the Office of Equal Employment Opportunity (OEEO), labor unions, and employee resource groups. Maintains lines of communication between OPC and external stakeholders, including the Office of Inspector General (OIG), Office of Special Counsel, and Equal Employment Opportunity Commission.
• Participates in special assignments and efforts, including review of decisions, recommendations, internal policy, internal standard operating procedures, correspondence, and other work products, which result in the production and delivery of work products and services to the organizations.
• Exercises supervisory personnel management authority directly or indirectly through subordinate senior managers to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback. Identifies developmental and training needs of employees, provides and/or arranges for needed developmental training. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/ disapproves requests for leave, telework, travel, training, etc. Ensures that programs are administered effectively and in accordance with broadly stated objectives and priorities.
• Develops and communicates strategic plans and supports OPC mission, vision goals and objectives. Negotiates resources for continuous improvement of processes and programs. Identifies resources required the section, including advocating for staffing requirements and/or sourcing detail assistance from other divisions/offices. Justifies, executes, and tracks section budget activities; reviews and requests budget modifications in conjunction with the Deputy Director.
• Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.
• Performs other duties as assigned.

• Oversees attorneys providing legal advice and assistance to proposing and deciding officials on discipline, non-discipline, or other corrective actions arising from administrative investigations.
• Manages the work of litigating attorneys representing the FDIC and practicing before administrative and judicial forums, including the Merit Systems Protection Board. Oversees the work performed by those attorneys, including litigation briefs, memoranda of law, pre-trial discovery, analysis of evidence and other legal activities and documents related to sensitive litigation issues, including those involving questions of first impression and with conflicting precedent that require extensive research, analysis and/or ingenuity to resolve.
• Represents the FDIC in litigation efforts and/or provides oversight, review, and strategic direction for the negotiation of the highly complex agreements and settlements. Tracks, researches, and monitors decisions to ensure consistent application of adverse activity and highlights anomalies for additional review.
• Advises and briefs the OPC leadership and the FDIC Board of Directors on highly complex and sensitive personnel, disciplinary, and litigation cases. Conducts presentations, briefings, case updates, and/or reports to leadership and/or the Board of Directors. Maintains lines of communication between the Office of General Counsel, Office of the Inspector General (OIG) and the OPC.
• Collaborates on the development and implementation of OPC disciplinary, non-disciplinary, and litigation policies and procedures. Partners with other managers and executives in the OPC to ensure alignment of functions to guidance.
• Participates in special assignments and efforts, including review of decisions, recommendations, internal policy, internal standard operating procedures, correspondence, and other work products, which result in the production and delivery of work products and services to the organizations.
• Exercises supervisory personnel management authority directly or indirectly through subordinate senior managers to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and, evaluating work performance and providing feedback. Identifies developmental and training needs of employees, provides and/or arranges for needed developmental training. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/ disapproves requests for leave, telework, travel, training, etc. Ensures that programs are administered effectively and in accordance with broadly stated objectives and priorities.
• Develops and communicates strategic plans and supports OPC mission, vision goals and objectives. Negotiates resources for continuous improvement of processes and programs. Identifies resources required the section, including advocating for staffing requirements and/or sourcing detail assistance from other divisions/offices. Justifies, executes, and tracks section budget activities; reviews and requests budget modifications in conjunction with the Deputy Director.
• Ensures that Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, and programs are executed equitably consistent with Corporate policy, legal requirements, and the mission of the Division; organizes, coordinates, and manages the work of diverse teams of employees by assigning work, developing employee skills, assessing/monitoring employee performance, and promoting inclusion.
• Performs other duties as assigned.

APPLICATION LIMIT: This vacancy announcement is limited to the first 100 applications received and will close at 11:59PM Eastern Time on the day that we receive the 100th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Staff Assistant GS-0301-11, you will be responsible for:
• Performing a variety of assignments to aid the Senior Level Administrator in the operational objectives of the Office. Assignments most often cut across functional and program areas of the Office and involving the application of methods, techniques and procedures in carrying out the processes and initiatives related to the assigned office.
• Gathering information, coordinating input from staff, making recommendations, and negotiating with staff when differences arise.
• Reviewing policy documents, directives, reports and other correspondence referred to the Senior Level Administrator for action or information. This review includes summarizing the documents and identifying key issues of vital importance. Researching and obtaining background material; advising the Senior Level Administrator on proposed disposition of action items in terms of assignments to subordinate office and/or staff.    
• Researching and gathering information and interpreting data and correlating large amounts of narrative and statistical information in response to priority policy issues and special initiatives that emanate from Congress, OMB, the White House, the Secretary, the Senior Level Administrator, the Deputy Senior Level Administrator, or other component Directors. Gathering information from a wide variety of sources within ED program and staff offices. Selecting and summarizing data and writing and updating material in response to such requests.

As an IT Project Manager, you will:

• Ensure all DFC/OIT projects are proceeding according to timelines, meeting target expectations, and adhering to established operating parameters; negotiate changes in project resources as necessary to achieve objectives and timelines.
• Advise leadership and/or business executives at the highest levels about the project portfolio, status, and resource planning.
• Support assigned projects through all phases of the Systems Development Life Cycle (SDLC).
• Be responsible for engaging and directing resources involved with the success of programs.
• Develop program requirements and roadmap for program execution within management provided guidelines.
• Lead the monitoring and executing of agile programs.
• Assist in the preparation of statements of work contract specifications and/or requirements for compatibility with procurement laws and contract specialists in acquisition planning efforts.
• Determine award milestones and execution of planned targets.
• Conduct budgetary planning- programmatic and contract.
• Support the requirements gathering process using modern techniques.
• Serve as a contracting officer's representative (COR).
• Evaluate, monitor, and ensure compliance with laws, regulations, policies, standards, or procedures.
• Develop and implement information systems security plans and procedures.
• Develop acquisition strategies and oversee the execution of contracts aligned with the constraints established by the budget and acquisition strategy.
• Maintain communication plan for programs and direct the development of program materials, including business cases, status, and management reports.
• Facilitate the effective resolution of technical problems, conflicts, and controversial issues, ensuring that program issues are quickly resolved.
• Exercise initiative and judgment, under management provided guidelines, in accomplishing program objectives in alignment with OIT strategies and standards.

As an IT Project Manager, you will:

• Ensure all DFC/OIT projects are proceeding according to timelines, meeting target expectations, and adhering to established operating parameters; negotiate changes in project resources as necessary to achieve objectives and timelines.
• Advise leadership and/or business executives at the highest levels about the project portfolio, status, and resource planning.
• Support assigned projects through all phases of the Systems Development Life Cycle (SDLC).
• Be responsible for engaging and directing resources involved with the success of programs.
• Develop program requirements and roadmap for program execution within management provided guidelines.
• Lead the monitoring and executing of agile programs.
• Assist in the preparation of statements of work contract specifications and/or requirements for compatibility with procurement laws and contract specialists in acquisition planning efforts.
• Determine award milestones and execution of planned targets.
• Conduct budgetary planning- programmatic and contract.
• Support the requirements gathering process using modern techniques.
• Serve as a contracting officer's representative (COR).
• Evaluate, monitor, and ensure compliance with laws, regulations, policies, standards, or procedures.
• Develop and implement information systems security plans and procedures.
• Develop acquisition strategies and oversee the execution of contracts aligned with the constraints established by the budget and acquisition strategy.
• Maintain communication plan for programs and direct the development of program materials, including business cases, status, and management reports.
• Facilitate the effective resolution of technical problems, conflicts, and controversial issues, ensuring that program issues are quickly resolved.
• Exercise initiative and judgment, under management provided guidelines, in accomplishing program objectives in alignment with OIT strategies and standards.

At the full performance level, major duties include:

• Responsible for internal and external communication efforts for the Division, including the Community Bank Outreach program.
• Evaluates internal and external communication proposals from other program areas within the Division and determines whether the actions proposed are adequate to inform stakeholders of material changes in regulations and procedures, as well as the significance and relevance of emerging issues.
• Directs changes to the internal and external websites to reflect updates in regulations, procedures, policies, events, technical assistance and other resource materials, as well as other Division and/or Corporate matters.
• Drafts and reviews communications documents, such as Regional Director Memorandums and Division-wide messages to ensure consistency and effectiveness.
• Supports various FDIC Advisory Committees by reviewing and providing feedback on materials to be presented at Advisory Committee meetings, reviewing and correcting meeting transcripts, and preparing meeting minutes.
• Monitors and analyzes developments in the financial services industry to assess the potential effect of emerging issues on the Corporation and its employees, as well as the community banking industry.
• Serves as the Division resource in developing and implementing internal communication efforts for the RMS management team as well as other Division employees. Develops strategies to effectively communicate information throughout the Division in a timely manner.
• Serves as a point-of-contact for internal and external stakeholders for Division communication efforts.

• Provides direction and oversight for the development and implementation of EEO Complaints Programs to assure the application and interpretation of Title VII of the Civil Rights Act of 1964, as amended; the Civil Rights Act of 1991, as amended; the Age Discrimination in Employment Act of 1967, as amended; the Rehabilitation Act; the Equal Pay Act of 1963; the EEO regulations at 29 C.F.R. Part 1614; MSPB regulations; U.S. OPM and FDIC personnel rules and regulations; and all other applicable EEO and related laws and regulations. Stays abreast of changing legislation and federal regulations regarding EEO in federal employment. Refers misconduct discovered during the EEO process to the Office of Professional Conduct for review and/or referral to other government entities.
• Provides direction in the fulfillment of EEO programs. Recommends, reviews, and approves of changes to the equal opportunity complaint process and training programs. Drafts routine and situational correspondence for broad communication or for highly sensitive cases requiring executive-level action. Conducts presentations to share knowledge of EEO programs and best practices. Advises and consults with executives on EEO matters. Advises the Director, OEEO, and serves as their proxy to the FDIC Board of Directors on EEO activities, sensitive cases with significant impact, and conducts routine and ad hoc reporting of FDIC EEO metrics.
• Drafts and makes recommendations on broad strategic plans, internal controls, and implementation strategies for FDIC-wide EEO Complaint endeavors. Conducts and/or leads in-depth evaluation of EEO Complaint programs and processes; oversees collaborative efforts to compose or edit EEO policies and practices and reviews work to ensure compliance with EEO laws and regulations.
• Coordinates with internal stakeholders on EEO efforts where executive decision-making or support is needed. Reviews, approves and/or recommends changes to policies and programs in coordination with the Director, to ensure the efficiency of EEO Complaint programs. Shares in the supervision of subordinate management and staff to convey expectations for EEO program performance and establishes metrics and other reporting for executive and/or general consumption. Collaborates with other offices in shared endeavors supporting FDIC personnel who bring a complaint or are the subject of a complaint to understand FDIC policies, procedures, and practices related to complaints.
• Justifies and tracks the office budget and execution of funds for the year. Composes budget requests and provides support and justification for program changes. Reviews and approves recommendations for contracted work and reviews contractor performance for the EEO Alternative Dispute Resolution (ADR) process to include informal and formal mediation efforts. Confirms that the terms of resolution agreements are within the scope of law and written with clarity and specificity. Negotiates for resources to conduct EEO Complaint programs, train EEO Counselors and Specialists, and maintain contracts for the FDIC.
• Develops and directs the retention and categorization of records related to EEO complaints for internal metrics.
• Establishes and maintains continuing liaison with counterparts in other organizational elements of the FDIC, officials of other regulatory agencies, and representatives of various financial institutions and private industry. Represents the FDIC on high level working groups and develops and delivers presentations on behalf of the FDIC on topics related to EEO. Responds to inquiries and develops reports; responds to and may brief congressional staff and other senior officials on EEO topics and issues.
• Exercises supervisory personnel management authority directly or indirectly through subordinate managers to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and evaluating work performance and providing feedback. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc. Ensures that programs are administered effectively and in accordance with broadly stated objectives and priorities.
• Develops Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, programs, and metrics in compliance with Corporate policy, legal requirements, and the mission of the Division; leads efforts to mature the organization and management of work within area of responsibility; leads diverse groups of employees to: direct work, review outcomes/effectiveness, develop and assess subordinate managers, and promote inclusion.

• Provides direction and oversight for the development and implementation of EEO Complaints Programs to assure the application and interpretation of Title VII of the Civil Rights Act of 1964, as amended; the Civil Rights Act of 1991, as amended; the Age Discrimination in Employment Act of 1967, as amended; the Rehabilitation Act; the Equal Pay Act of 1963; the EEO regulations at 29 C.F.R. Part 1614; MSPB regulations; U.S. OPM and FDIC personnel rules and regulations; and all other applicable EEO and related laws and regulations. Stays abreast of changing legislation and federal regulations regarding EEO in federal employment. Refers misconduct discovered during the EEO process to the Office of Professional Conduct for review and/or referral to other government entities.
• Provides direction in the fulfillment of EEO programs. Recommends, reviews, and approves of changes to the equal opportunity complaint process and training programs. Drafts routine and situational correspondence for broad communication or for highly sensitive cases requiring executive-level action. Conducts presentations to share knowledge of EEO programs and best practices. Advises and consults with executives on EEO matters. Advises the Director, OEEO, and serves as their proxy to the FDIC Board of Directors on EEO activities, sensitive cases with significant impact, and conducts routine and ad hoc reporting of FDIC EEO metrics.
• Drafts and makes recommendations on broad strategic plans, internal controls, and implementation strategies for FDIC-wide EEO Complaint endeavors. Conducts and/or leads in-depth evaluation of EEO Complaint programs and processes; oversees collaborative efforts to compose or edit EEO policies and practices and reviews work to ensure compliance with EEO laws and regulations.
• Coordinates with internal stakeholders on EEO efforts where executive decision-making or support is needed. Reviews, approves and/or recommends changes to policies and programs in coordination with the Director, to ensure the efficiency of EEO Complaint programs. Shares in the supervision of subordinate management and staff to convey expectations for EEO program performance and establishes metrics and other reporting for executive and/or general consumption. Collaborates with other offices in shared endeavors supporting FDIC personnel who bring a complaint or are the subject of a complaint to understand FDIC policies, procedures, and practices related to complaints.
• Justifies and tracks the office budget and execution of funds for the year. Composes budget requests and provides support and justification for program changes. Reviews and approves recommendations for contracted work and reviews contractor performance for the EEO Alternative Dispute Resolution (ADR) process to include informal and formal mediation efforts. Confirms that the terms of resolution agreements are within the scope of law and written with clarity and specificity. Negotiates for resources to conduct EEO Complaint programs, train EEO Counselors and Specialists, and maintain contracts for the FDIC.
• Develops and directs the retention and categorization of records related to EEO complaints for internal metrics.
• Establishes and maintains continuing liaison with counterparts in other organizational elements of the FDIC, officials of other regulatory agencies, and representatives of various financial institutions and private industry. Represents the FDIC on high level working groups and develops and delivers presentations on behalf of the FDIC on topics related to EEO. Responds to inquiries and develops reports; responds to and may brief congressional staff and other senior officials on EEO topics and issues.
• Exercises supervisory personnel management authority directly or indirectly through subordinate managers to include: planning, assigning, and reviewing work products of subordinates; establishing guidelines and performance expectations; and evaluating work performance and providing feedback. Identifies training and developmental needs for staff and provides regular recognition of staff. Works in collaboration with the appropriate Human Resources and Legal staff to administer disciplinary action. Hears and resolves grievances or other disputes as appropriate. Approves/disapproves requests for leave, telework, travel, training, etc. Ensures that programs are administered effectively and in accordance with broadly stated objectives and priorities.
• Develops Equal Employment Opportunity (EEO), Diversity, Equity, Inclusion, and Accessibility (DEIA), employee development, employee performance, and other personnel plans, processes, programs, and metrics in compliance with Corporate policy, legal requirements, and the mission of the Division; leads efforts to mature the organization and management of work within area of responsibility; leads diverse groups of employees to: direct work, review outcomes/effectiveness, develop and assess subordinate managers, and promote inclusion.

As an Assistant Director for Bank Advisory, you will:

• Lead, motivate, and develop employees and promote teamwork, engagement, and inclusion among staff. Provide developmental opportunities and training. Perform duties following equal employment opportunity principles.
• Provide advice and guidance and review work for legal accuracy and analytical rigor.
• Interpret policies and procedures and represent the agency externally and internally on legal issues.
• Assist in acquisition of staff through effective workplace planning and formulate, administer, and approve budget for assigned area of responsibility.
• Perform administrative duties for efficient and effective Bank Advisory operations, including recommending and adhering to short-term and long-range goals.
• Manage controversial, sensitive and precedent setting cases independently and, as appropriate, with team members.
• Work with the Director to establish objectives and goals in support of the OCC Strategic Plan and Mission.

ODA Overview
The Office of Data Analytics (ODA) is responsible for advancing DEIA initiatives through data collection, analysis, and strategic support. ODA's key functions include:

• Analyzing DEIA Data: Conducts comprehensive analyses of DEIA data for FHFA and its regulated entities.
• Managing DEIA Data: Oversees and standardizes the collection and management of DEIA data from all regulated entities.
• Developing Metrics and Benchmarks: Creates and maintains standardized DEIA metrics and benchmarks for the Agency's DEIA efforts.
• Providing Insights and Recommendations: Handles reporting, responds to data requests, and offers data-driven recommendations to guide DEIA strategies and decision-making.
• Identifying Trends and Designing Tools: Detects trends in DEIA data and designs specialized tools to evaluate and improve DEIA performance across FHFA and its regulated entities.

• Coordinate data analysis needs and reporting requirements under Section 1116(f) of HERA and Section 342 of the Dodd-Frank Act. This includes supporting both internal and external diversity, equity, inclusion, and accessibility (DEIA) data.
• Develop data collection templates with input from senior staff and validated data for consistency and accuracy.
• Participate in data discussions with stakeholders to clarify data requirements, under the guidance of senior analysts or managers.
• Conduct statistical analysis of DEIA data with moderate complexity, identifying patterns and correlations.
• Support the maintenance of data management systems and databases, ensuring that data sources are up to date and appropriately archived.
• Provide input on system improvements.
• Address basic data management issues, such as correcting duplicated or outdated data.
• Develop data reports and reporting tools, with responsibility for preparing initial drafts and summaries based on data analysis.
• Provide support in ensuring the accuracy and completeness of data for mandatory reports.
• Contribute data analysis to reports prepared for leadership under the direction of senior analysts or managers, ensuring data accuracy and integrity.
• Provide support to colleagues and senior staff by preparing summaries of data for meetings, presentations, or reports.
• Ensure that data is presented clearly and effectively for non-technical audiences.
• Other duties as assigned

ODA Overview
The Office of Data Analytics (ODA) is responsible for advancing DEIA initiatives through data collection, analysis, and strategic support. ODA's key functions include:

• Analyzing DEIA Data: Conducts comprehensive analyses of DEIA data for FHFA and its regulated entities.
• Managing DEIA Data: Oversees and standardizes the collection and management of DEIA data from all regulated entities.
• Developing Metrics and Benchmarks: Creates and maintains standardized DEIA metrics and benchmarks for the Agency's DEIA efforts.
• Providing Insights and Recommendations: Handles reporting, responds to data requests, and offers data-driven recommendations to guide DEIA strategies and decision-making.
• Identifying Trends and Designing Tools: Detects trends in DEIA data and designs specialized tools to evaluate and improve DEIA performance across FHFA and its regulated entities.

• Coordinate data analysis needs and reporting requirements under Section 1116(f) of HERA and Section 342 of the Dodd-Frank Act. This includes supporting both internal and external diversity, equity, inclusion, and accessibility (DEIA) data.
• Develop data collection templates with input from senior staff and validated data for consistency and accuracy.
• Participate in data discussions with stakeholders to clarify data requirements, under the guidance of senior analysts or managers.
• Conduct statistical analysis of DEIA data with moderate complexity, identifying patterns and correlations.
• Support the maintenance of data management systems and databases, ensuring that data sources are up to date and appropriately archived.
• Provide input on system improvements.
• Address basic data management issues, such as correcting duplicated or outdated data.
• Develop data reports and reporting tools, with responsibility for preparing initial drafts and summaries based on data analysis.
• Provide support in ensuring the accuracy and completeness of data for mandatory reports.
• Contribute data analysis to reports prepared for leadership under the direction of senior analysts or managers, ensuring data accuracy and integrity.
• Provide support to colleagues and senior staff by preparing summaries of data for meetings, presentations, or reports.
• Ensure that data is presented clearly and effectively for non-technical audiences.
• Other duties as assigned

Office of Program Support (OPS)
The Office of Program Support provides support services to the DHMG. The OPS is comprised of program analysts, a supervisory program analyst, and an audit-liaison specialist. The OPS team acts as the liaison between the DHMG Offices and the Office of Budget and Financial Management (OBFM), Office of Congressional Affairs and Communications (OCAC), Office of Human Resources Management (OHRM), Office of Technology and Information Management (OTIM), Office of Pandemic Preparedness and Response (OPPR), Government Accountability Office (GAO), Office of Inspector General (OIG), and Facilities. The OPS provides DHMG, along with other FHFA divisions and Offices, a strong foundation of support and customer service through continued collaboration, communication, information sharing, and employee engagement.


MAJOR DUTIES AND RESPONSIBILITIES
Under the guidance of the supervisor and/or senior analyst, the incumbent performs the following duties and responsibilities designed to gain knowledge and experience prior to advancing to the next grade level.

• Responsible for providing support for the administration of a various essential operations, activities, and services designed to optimize the efficiency of management planning, budgeting, mission achievement, and other technical and administrative programs.
• Plans and conducts analytical assignments and special projects as directed by the manager and/or senior staff. Conducts analyses of various procedural administrative processes; identifies critical problems and develops effective solutions. Recommends processes which result in cost savings and which streamline program operational facets and systems to improve efficiencies.
• Reviews information in recurring and ad-hoc reports to ensure accuracy and applicability of the information. Consideration of the information needs, interests, and level of detail is required to ensure a variety of requirements are addressed and met.
• Analyzes, reviews, and monitors selected budget activities throughout the fiscal year. Determines whether obligations, expenditures, and requested allotments are within approved funding limitations. Assesses whether funds are being used on a timely basis and in support of Division priorities. Brings to management's attention relevant planning/budget issues and problems as they occur.
• Supports the senior staff/manager to achieve the goals and objectives for the procurement and contracting of goods and services needed to support Division activities and functions.
• Prepares requisitions and micro-purchases; ensures requisitions prepared comply with Federal/Agency regulations, statutes, and policies in addition to aligning with related FHFA program goals and objectives.
• Collaborates with senior staff/manager in identifying the Division's space and facility needs and coordinating, as necessary, with FHFA facilities management. Participates in updating space plans and tracking; drafts justification for additional space, as necessary; reviews guidelines and requirements to ensure that appropriate policies and procedures are met.
• Utilizes a wide range of office automation software, including advanced word-processing features similar to desktop publishing as well as applications relating to graphics, databases, and spreadsheets in the accomplishment of day-to-day duties. Assists senior staff in creating the DHMG employee newsletter, including related project/program articles.
• Analyzes and prepares periodic non-technical statistical and/or administrative reports. Researches and reads policies, directives, and regulatory guidance pertaining to all administrative matters in order to be aware of new, revised, or amended procedures.
• Prepares travel vouchers, handles complex travel arrangements (transportation, lodging, events, etc.), prepares claims for travel reimbursement, and obtains travel approval from senior executives, as needed, for travel in accordance with FHFA procedures and Federal travel regulations.
• Provides support with managing and preparing Website and Intranet information systems; performs and/or oversees other administrative requirements for the Office in accordance with Agency policies and procedures.
• Manages correspondence for designated offices by determining those items that can be handled personally or forwarding or assigning to others.
• Serves as contact concerning activities within designated offices within the DHMG with responsibility for various administrative tasks. As needed or requested, schedules rooms, notifies speakers and participants, prepares itinerary and background and briefing material, etc. Prepares briefing books and information packets prior to meetings and trips.
• Works independently or collaboratively with colleagues on selected special projects primarily impacting standardized administrative processes and practices.