• Develops briefings at program level, tracks data/claims trends, improvements, and claims resolutions to identify areas of potential improvements and best practices.
• Utilizes various claims and transportation automated systems in order to resolve issues and answer claimants questions.
• Investigates and develops supporting evidence for loss and damage claims arising from storage and movement of personal property and makes recommendations for use in affixing responsibility and settlement of claims.
• Determines and advises customers on entitlements or procedures related to temporary storage of goods, weight allowances; prohibited items; and shipment of personal property including various methods available.
• Plans, books, and routes personal property, estimates cost savings, time involved, time of arrival, storage in transit involved, and purposes.
• Prepares and process various applications for transportation or storage of a wide range of personal property and privately owned vehicles, including special items, of authorized civilian and military members.
• Makes detailed cost comparisons to determine the best and most economical method of movement, and screens movement documents for correct accounting data.

Starting at $44,117 Per Year (GS 6)

• Researches patient records to ensure the insurance billing is correct.
• Posts payments received from the insurance companies to appropriate computerized ledgers and subsidiary ledgers.
• Explains Third-Party Collection (TPC) program to patients and their insurance companies.
• Calls numerous insurance companies to verify insurance coverage, amount of coverage, existing rules and regulations pertaining to the patient's policy.
• Maintains suspense records on all claims and correspondence.

Starting at $46,621 Per Year (GS 6)

Highland Cinema is looking for an experienced Administration & Finance Manager to join as one of our key Senior Managers and be involved in many aspects of day-to-day office management and the running of the cinema and caf bar operations. The position offers excellent rates of pay and incentives. 40 hours a week, permanent/year round position.

Overview

Highland Cinema is looking for an experienced, capable and enthusiastic Administration & Finance Manager to join as one of our key Senior Managers. In this exciting role, you will work closely with the existing Senior Management Team and Duty Managers to help maintain, shape and improve all aspects of our operation. The successful candidate will be involved in many aspects of day-to-day office management and the running of the cinema and café bar operations. The position offers excellent rates of pay and incentives.

Duties and responsibilities

• To support the General Manager and their Deputies at a senior level.
• To handle all day-to-day aspects of finances and bookkeeping for Highland Cinema.
• To compile and pay purchase invoices on a weekly basis.
• To deal with company mail and emails on a daily basis.
• To issue sales invoices and chase late payments for events and private bookings.
• To coordinate all cash handling and maintain records in an accurate manner.
• To reconcile all credit card transactions and other receipts.
• To complete daily, weekly and monthly sales and cash reports for Management.
• To complete the quarterly VAT submissions.
• To submit and pay PAYE via Government Gateway.
• To compile and maintain staff records and hours/holiday periods/sickness for the Payroll procedure.
• To account for and operate as the ‘Tronc Master’ for the tips for the staff in a timely manner, as agreed with the General Manager.
• To schedule and minute managerial meetings as required and issue the minutes, also at this time to produce a brief all staff email with relevant information to keep them informed.
• To deputise for the General Manager in their absence.
• To assist the General Manager with any HR issues arising and issue HR documents.
• To maintain and update two Point of Sale database systems.

Essential experience and competencies

• Experience of bookkeeping software. Currently we use Xero and Google Workspace.
• Experience working in a financial role, with budgetary and negotiation skills.
• Must be detail orientated with strong organisational skills.
• Able to ensure that in all matters the Highland Cinema is represented professionally and positively.
• Experience of working in a collaborative team.
• Excellent written and verbal communication skills.
• Ability to work under pressure to time scales and targets.
• Self-motivated, able to work autonomously, use own initiative and engage and assist the team in a variety of diverse activities.
• Ability to develop and maintain good working relationships with staff, suppliers and customers.
• A good working knowledge of equal opportunities, and an understanding 
of diversity in the workplace.
• Willing to undertake further training where required.

Full details

The full details of this position can be found at www.highlandcinema.co.uk/careers

Closing date and interviews

Interviews will be held quickly from 14th October. The successful candidate will shadow the existing Administration & Finance Manager during their notice period, to gain valuable insight and on-the-job training in preparation for the role.

How to apply

Please submit your CV plus a short covering letter describing why you would like to work with the Highland Cinema and what you think you can bring to the role, to gm@highlandcinema.co.uk

Applicants can find out more about Highland Cinema at www.highlandcinema.co.uk

House Manager
Fort William
£43,280 to £46,433 per annum (Includes a 7% unsocial hours allowance)
37.5 hours per week - Permanent

Please note, we do not offer sponsorship for work visa’s therefore you need to have the right to work in the UK to apply for any of our posts.

Do you want to join an organisation that has been named recently as a Top 100 company to work with by The Sunday Times?

If you do and would like to have an informal chat before applying then please call Rhonda Wilson, Head of Admissions and Programmes, on 07715 238337.

About Aberlour Sycamore Children’s Houses
Aberlour Sycamore Services’ vision is to provide warm, loving homes for children where everyone learns, laughs, grows into their future and is treasured always. We have a strong ethos of values and a culture that enables us to Be Brave and to Keep the Promise of involving the children and young people as fully as possible in taking decisions that affect their lives.

Our home in Fort William is a Hybrid Model, we have a residential service for children and young people as well as a service that we call Sustain Plus, which supports whole families by providing both emotional and practical support. We work with families and parents to secure a nurturing environment for children up to 18 years old. We also help parents/caregivers develop their ability to care for their children, provide practical parenting skills, and engage with their community. Our service provides flexible support of varying intensity and aims to encourage the development of family routines, resilience, and improved parental confidence.

We are looking to appoint a House Manager who will join our strong and thriving Residential/Sustain Plus community in Aberlour.

What we are looking for
We are looking for an enthusiastic individual with a passion for supporting vulnerable children and whole families to achieve the best possible outcomes in their lives. The successful candidate will have the drive, determination and cultural values to be able to lead their team to empower the children and young people to make the changes which will ultimately transform their lives.

We want someone who believes that all children and families are deserving of love and someone who will support the team to ensure that our children and families are able to live fulfilling lives without having restriction imposed on them in their everyday lives.

The person we choose to join us must have experience of working in and leading practice in a children’s house and with families. They must be visible to the team and children to ensure that the vision and values are lived every day - This will include working evenings and weekends.

Our homes provide a rich environment that provides safety, relationships, growth and healing for the children and adults who live and work there. To achieve this the successful candidate must have knowledge about developmental trauma, how this will have impacted children’s early life experiences and understand how to lead a team to ensure that every response a child receives takes account of their trauma.
A comprehensive support package focussed on achieving excellence in practice is provided to all of our teams and the successful candidate will also receive clinical supervision, provided externally to support their professional practice development and well-being.

If you share our vision of Being Brave for every child, young person and families, and Keeping the Promise, and you have the skills and passion required to meet the challenges of this role we look forward to hearing from you.

Ideally, candidates will have experience of leading a team within a residential childcare environment involving a residential shift rota and also experience in supporting whole families. You will be required to have or be willing to work towards the qualifications for being a manager in a residential childcare facility: a relevant professional qualification at SCQF level 9 or above plus a management qualification at SCQF level 8 or above.

What we Offer
As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

How to Apply
Please go to our website www.aberlour.org.uk/jobs where you can apply online.
If you have any queries please e-mail: jobs@aberlour.org.uk.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Applications to be returned by: Noon on Thursday 1st August 2024.

Proud member of the Disability Confident employer scheme

Due to an increase in business demands, Ferguson Transport & Shipping are currently recruiting for Head of Finance & Accounting, based at Corpach, Fort William.

Due to an increase in business demands, Ferguson Transport & Shipping are currently recruiting for Head of Finance & Accounting, based at Corpach, Fort William.

Reporting to the Group Finance Director, this post requires a qualified accountant (ICAS, ACCA or CIMA) to work alongside our Payroll & Accounts Manager to take accounting responsibility in overseeing the company finance & accounting systems. The successful applicant will take ownership of timely month-end close out processes, reconciliations, and management reporting.

Previous experience with managing a team is also essential for this role, along with experience in UK financial reporting requirements.

This is a hands-on position, requiring working knowledge and experience of accounting disciplines including financial accounting, compliance, projections and cash flow forecasting as well as systems development and mentoring the finance team.

Key Duties & Responsibilities:

• Accounting leadership - Overseeing the Finance/Accounting systems, working alongside the Payroll & Accounts Manager, assist in working with a team of up to 12 working within Payroll, Sales & Purchase Ledger between our offices in Corpach and Kishorn. Overseeing the full accounting function of the group.
• Ensure the accuracy and integrity of our accounting processes.
• Take owenership of timely month-end close processes, reconciliations, and management reporting and compliance.
• Reporting on finance performance of the company to Group Directors and Management boards.
• Working with payroll to ensure strict adherence to company policies and legal standards. Filing of P11D's with HMRC
• Provide essential operational support to the group's daily operations, facilitating a seamless workflow and efficient practices in conjunction with the group's strategic objectives.
• Foster the development and maintenance of robust financial controls to secure the group's assets and ensure financial integrity.
• Project Management and Process Improvement lead and manage ad-hoc projects, demonstrating flexibility and a capacity to drive change. Champion the ehancement of finance processes and tools, including the introduction of automation to increase efficiency and accuracy.
• Working with Group Directors on budget reports.
• Working with Group Finance Director and Group Managing Director on large business transactions, including investments.
• Collaborate closely with external accountants and auditors to ensure accurate financial reporting and compliance.

Competitve salary, company pension, loyalty bonus scheme including enhanced annual leave in place. Occupational health surveillance and group life assurance policies offered.

Accommodation and relocation support may be available for the right applicant.

Ferguson Transport & Shipping provide clear routes for career progression and offer a range of opportunities and upskilling to help people get to the next level.

To deliver a comprehensive range of financial administration, payroll and book-keeping services. These responsibilities will include, but are not limited to;

• All aspects of book-keeping using SAGE 50 Professional
• Assist in the preparation of monthly financial reports for Voluntary Action Lochaber and our clients
• Completion of VAT returns to HMRC
• Process Payroll for Clients using IRIS Bureau Payroll
• Maintain all financial files and records
• Respond to all financial enquiries as required
• Support colleagues in providing administration support

ALVANCE

Established since 1929, ALVANCE British Aluminium, part of the GFG Alliance, owns and operates the last remaining aluminium production plant (smelter) in the UK and a connected hydropower electricity generation station located on the slopes of Ben Nevis, Britain’s highest mountain. A combination or renewable energy sources makes this site one of the greenest metal production plants in the country.

Duties and Responsibilities

• Processing AP invoices in a timely and accurate manner.
• Review Readsoft and ensure all invoices are processing correctly.
• Supplier Statement reconciliations.
• Assisting with daily post with other team members.
• Arrange business trips including flights, hotels, trains, car hire, visas, insurance, etc for clients and staff.
• Setup of business accounts for hotel bookings.
• Control costs as with other purchases/ develop preferred suppliers.
• Management of all accommodation and travel.
• Interact with external clients by welcoming guests and customers by greeting them, in person or on the telephone, answering or directing enquiries.
• Ensure facilities i.e. meeting rooms, are maintained to a high standard and provide tea/coffee/lunches as appropriate.
• Management of all hospitality requirements and associated housekeeping tasks.
• Support organising meetings, company events, conferences both internally and externally.
• Organise the office functions and maintain supplies, to ensure efficient running of the office.
• Answering phone calls and assisting with supplier queries.
• Assist other team members as required.
• Have a personal concern for the safety of themselves and others, setting a good example at all times.
• Administration / management of credit card.
• Organise BACs payments.

Working with Us

We work collaboratively with high energy and ambition to develop sustainable growth plans for our business, our future and our careers.
We are committed to uncompromising levels of safety, strong customer-centricity and diversity. Our people are our greatest asset.

If your true passion in life is to help create a better world through the work that you do, we would encourage you to think about Joining JAHAMA Highland Estates, part of Alvance Aluminium. You will have the opportunity to thrive, make a difference and leave a legacy to both industry and society.

-

-

At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Roles Specifications
Location: Edmonton, AB
Term Role : 18 Months
Everyday flexibility. Hybrid work environments. Collaborative connections.

CWB Bank

Put a new spin on your banking career

Our core focus is to become the best full-service bank for business owners in Canada. How do we do this? By delivering a proactive client experience through highly personalized service, specialized expertise, and customized solutions. And we do all this with an unrivalled sense of urgency that our clients love about us.

The opportunity

We are looking for change makers. Process enthusiasts. Future leaders. Performance focused go-getters who are looking to accelerate their careers.  Our Centralized Operations Group in Banking Support is a team that thrives on idea-sharing, collaboration, respect, caring, and camaraderie.  Our Banking Support team is growing, and we have multiple roles to fill!

In the role of a Banking Support Officer, you will administer the processing of any transactions that support our branch network. This includes activities related to payments, deposits, cash management products, registered products, and estates. Trust us – it’s more exciting than that just made it sound. There is no better training ground for a career in Finance.

What you’ll be doing

• Financial transactions. Executing financial transaction activities related to registered products (RRSP, RRIF, TFSA), payments (wires, EFTs, cheques, bill payments, etc.), deposits (remote deposit capture, NDDS, etc.), cash management products (CAFT, Business Online Banking, Online Wires, Business Visa, Corporate RDC), and Estate’s administration.
• Risk. Work with high risk and high client impact processes, including large dollar transactions, and transactions with tax implications for clients.
• Documentation. Maintenance of long-term document control and electronic reporting for all applicable tasks.
• Operations optimization. Proactively address potential procedure enhancements and best practices, sharing with management and peers.
• Privacy. Ensure that the confidentiality of the Bank and its customers in maintained by routinely securing all documentation during non-business hours and is aware of and adheres to employee code of conduct.
• Collaboration. Provide direct support to the CWB branch network, to enable them to deliver a “best in class” customer experience.
• Performance measures. Regularly review SLA targets in collaboration with individual leader to ensure client needs are met.

Who we’re looking for & what you’ve done

Life Learner

• Thirst for knowledge & understanding underpins all that you do. You are curious by nature and love solving puzzles.

Life Experience

• Numbers bring you joy. You find comfort in knowing that every math problem has a right answer.
• Basic finance. You hold a bank account & know how it works. Money in, money Customer service is a real thing – and it gets results when done right. You’ve gained some experience in this space, and you know the difference between good service & bad service. You know the difference in how it feels.
• Hard work? No problem. You are happy to roll up the sleeves to get the job done – and you’ve been known to have fun doing it too. Especially when hard work is recognized and rewarded.
• Life is journey and along the way, you’ve learned how to do things better, faster, and smarter. You know what to prioritize to get things done and what tasks are just unnecessary steps. You have a system, and it works.
• Communication is key. You can convey messages & communicate clearly and professionally.
• Tech Savvy. You’ve held a device in your hand since pre-school. You learn, understand, and adapt to new technology and software with ease.

Get hired. Work hard & perform. Grow. Get recognized. Repeat.

• Raise your hand. Go above and beyond, get involved in projects, identify potential efficiencies, and dig deeper into the details. Make an impact.
• Pay attention to the details. Minimize risk, by ensuring compliance with policies and regulatory requirements in all areas of banking and operations.
• Provide the wow.  We are obsessed with our clients' success and a commitment to providing unrivaled client experience. Perform & deliver results consistently.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments
• Everyday flexibility
• Generous company-funded health coverage
• Health care spending account
• A flexible wellness program
• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services
• Mentorship
• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

#LI-JA1

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/26/2024

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Role Specifications:

4 Month Term Full-Time (37.5 hrs./week) starting April 2024

Summer Student with the opportunity to continue working part time (15-20 hrs./week) once post-secondary session begins in the fall of 2024.

We are looking for change makers. Process enthusiasts. Future leaders. Performance focused go-getters who are looking to accelerate their careers.  Our Centralized Operations Group in Banking Support is a team that thrives on idea-sharing, collaboration, respect, caring, and camaraderie. 

You are working hard at obtaining an education you’re proud and it's time to start looking for summer (April 2024) employment. Look no further! The CWB Banking Support Officer student position is for you! We know you’re motivated to put that knowledge and those learning skills to good use while gaining great experience in a growing organization. Explore a career with CWB where we offer an unmatched employee experience guaranteed to redefine what it means to work for a top employer. Our culture is a key differentiator and one we are proud of.

In the role of a Banking Support Officer, you will administer the processing of any transactions that support our branch network. This includes activities related to payments, deposits, cash management products, registered products, and estates. Trust us – it’s more exciting than that just made it sound. There is no better training ground for a career in Finance.

Bring you. All of you. Caregiver. Bookworm. Proud Indigenous band member. Foodie. Data nerd. Neuro-divergent perspective. Sports fan. Ally. Gym junkie. Pumpkin spice lover. Labels don’t matter here, but your perspective does.

All applicants are welcome, and we expressly encourage applicants to apply who identify as women, persons with visible and invisible disabilities (including physical, mental, sensory, learning impairment, etc.), Indigenous Peoples (including First Nations, Metis and Inuit), LGBTQ2S+ and/or racialized persons. At CWB, we believe that inclusion has power, and we’re always looking for unique perspectives to add to our teams. We have a culture that thrives on idea-sharing, collaboration, respect, caring and camaraderie. If you have a voice to add to the conversation, we’d love you to apply. All applicants are considered as part of an equitable and fair selection process.

What you will learn and engage in

• Financial transactions. Executing financial transaction activities related to registered products (RRSP, RRIF, TFSA), payments (wires, EFTs, cheques, bill payments, etc.), deposits (remote deposit capture, NDDS, etc.), cash management products (CAFT, Business Online Banking, Online Wires, Business Visa, Corporate RDC), and Estate’s administration.
• Risk. Work with high risk and high client impact processes, including large dollar transactions, and transactions with tax implications for clients.
• Documentation. Maintenance of long-term document control and electronic reporting for all applicable tasks.
• Operations optimization. Proactively address potential procedure enhancements and best practices, sharing with management and peers.
• Privacy. Ensure that the confidentiality of the Bank and its customers in maintained by routinely securing all documentation during non-business hours and is aware of and adheres to employee code of conduct.
• Collaboration. Provide direct support to the CWB branch network, to enable them to deliver a “best in class” customer experience.
• Performance measures. Regularly review SLA targets in collaboration with individual leader to ensure client needs are met.

What you bring with you

Life Learner

• Thirst for knowledge & understanding underpins all that you do. You are curious by nature and love solving puzzles.

Life Experience

• Numbers bring you joy. You find comfort in knowing that every math problem has a right answer.
• Basic finance. You hold a bank account & know how it works. Money in, money out.
• Customer service is a real thing – and it gets results when done right. You’ve gained some experience in this space and you know the difference between good service & bad service. You know the difference in how it feels.
• Hard work? No problem. You are happy to roll up the sleeves to get the job done – and you’ve been known to have fun doing it too. Especially when hard work is recognized and rewarded.
• Life is journey and along the way, you’ve learned how to do things better, faster, and smarter. You know what to prioritize to get things done and what tasks are just unnecessary steps. You have a system, and it works.
• Communication is key. You can convey messages & communicate clearly and professionally.
• Team player. Necessary skill – you must be able to share and grow with a team
• Tech Savvy. You’ve held a device in your hand since pre-school. You learn, understand, and adapt to new technology and software with ease.

Get hired. Work hard & perform. Grow. Get recognized. Repeat.

Be seen. Be heard. Get recognized.

• Raise your hand. Go above and beyond, get involved in projects, identify potential efficiencies, and dig deeper into the details. Make an impact.
• Pay attention to the details. Minimize risk, by ensuring compliance with policies and regulatory requirements in all areas of banking and operations.
• Provide the wow.  We are obsessed with our clients' success and a commitment to providing unrivaled client experience. Perform & deliver results consistently.

Why work with us? 

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 
• Everyday flexibility 
• Generous company-funded health coverage 
• Health care spending account 
• A flexible wellness program. 
• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 
• Mentorship 
• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/25/2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.

Responsibilities:

• Identifies client needs and recommends solutions when fraud has been identified
• Records data captured during client interactions accurately
• Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
• Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
• Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls

Skills:

• Conflict Management
• Customer and Client Focus
• Decision Making
• Fraud Management
• Oral Communications
• Active Listening
• Attention to Detail
• Data Collection and Entry
• Issue Management
• Problem Solving
• Adaptability
• Collaboration
• Critical Thinking
• Influence

Minimum Education Requirement: Null

Shift:

2nd shift (United States of America)

Hours Per Week: 

40

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Role Specifications

12-18 Month Term 

Location: Edmonton Corporate office or Vancouver, Regional Office

Put a new spin on your banking career  

The overwhelming majority of our employees say CWB is a Great Place to Work®  We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.  Our employees love CWB.  You’ll love it here too. 

We hire with intention. Do you? 
If you are a practiced recruiter driven by collaboration, partnership, service, and fundamental guiding principles read on, and reach out! We are a dispersed team working across Canada - united by our love for recruitment.  

Recruiter. Talent Acquisition Advisor. Head Hunter. Sourcing Guru. Scout. Talent Agent.  
 

Whatever your title, the calling is in the same. 

You use a people first approach to support and facilitate talent acquisition strategy and processes. Primarily, you will act as a partner to people leaders in attracting, sourcing, assessing and selecting, and acquiring top talent to meet the needs of the organizations’ strategic direction – this includes both recruitment portfolio management and proactive sourcing and pipelining. You a proud teal ambassador. You know that inclusion has power, working to develop a healthy pipeline of diverse talent to support the future needs and initiatives, collaborating with post-secondary institutions and diversity partners in the community. 

You need to be, to have, to create, to demonstrate: 

• Acquisition Strategist. Elevates & maintains active recruitment & proactive sourcing strategies achieving high level of service and both leader engagement & empowerment while consistently attracting and delivering top talent diverse slates.  

• Lifelong Learner. Curious in nature with a desire to understand the dynamics between business, social & political economics, and their impact on the candidate supply & demand market. 

• Educator. Developing and heightening interview, assessment, and selection capabilities of people leaders across the organization - fostering a climate of focused selection of top talent 

• Relationship Builder. Establishing meaningful and sustainable relationships with employees and leaders, through collaboration on initiatives that promote the objectives and directives of the organization. 

• Candidate & Diversity Centric. Creating and promoting a “candidate centric” unrivalled recruitment experience, shortlisting a pipeline of a diverse set of applicants for strategic business requirements. 

• Active Networking & Interpersonal Skills. The ability to interact optimally with employees at all levels of our organization and with all external contacts. Facilitating partnerships with suitable educational institutions, staffing firms and specialty groups/associations and diverse community partners. Coordinating and participating in internal and external recruiting events for CWB. 

• Sales. Engaging conversationalist, storyteller, relationship builder, brand advocate. Connecting and engaging with others in-person, over the phone, via virtual connections and social media platforms. 

• Virtual Friendly . Ability and willingness to work remotely & in-person, both independently and collaboratively as part of a dispersed team. 

• A true #tealmate. We live & champion CWB values. Represent the CWB Brand with honour and integrity, embodying our culture in a way that prioritizes collaboration and respects individuality. We are an advocate & and an ally for all, actively promoting inclusion and accepting of all differences. Respecting all & each other, to succeed as one - oneCWB growing together.

Why work with us?  

Your success is our obsession! And our award-winning culture & benefits back it up. 
 
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.  

Wellness matters. We offer an award-winning benefits package that includes: 

• Hybrid work environments 

• Everyday flexibility 

• Generous company-funded health coverage 

• Health care spending account 

• A flexible wellness program 

• generous time-away options to unplug, rest & recover  

Career development. We commit to our employees’ development and help them reach their professional goals with: 

• Organization wide coaching services 

• Mentorship 

• Education support & training programs  

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.  

 

#LI-NB1 

IND-AB

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/25/2024

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Application Specialist

Role Specifications

Everyday flexibility. Hybrid work environments. Collaborative connection.

CWB Corporate

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

 

The opportunity

The Application Specialist’s role is to define, develop, test, analyze, install and maintain new software applications in support of the achievement of business requirements.  This includes application installation and configuration, writing, coding, testing, and analyzing software programs and applications.  This role will perform technology as well as research, design, document, and modify software specifications throughout the production life cycle.  Additionally, this role provides support for system issues, application and web services, vendor relationship, coordinates development and support many components of application portfolio.

Specific Accountabilities

Accountability #1 – Application Management

• Manage the deployment of changes to existing business applications in non-production environments.

• Research and make recommendations on software improvements in alignment with department strategic objectives.

• Collaborate with analysts, architects, and system owners in the deployment of software programs and applications.

• Ensure software solutions support and maintain required business service levels.

• Install and configure business applications, upgrades and patch updates

• Support and make strong contributions to creating support, development, and maintenance strategies for the application portfolio.

• Demonstrate and implement best practice processes for onboarding of new technologies and solutions into CWBFG application portfolio.

• Contributes to and supports the maturation of the Software Asset Management framework and long-term application portfolio roadmap and strategy. 

• Contributes to and supports technology roadmaps in conjunction with architects and cross departments stakeholders.

• Contributes to and supports business application installation and patch update models, frameworks, and standards.

• Conduct peer code reviews to ensure compliance with development standards.

• When required, design, create, and implement small development solutions in support of resolving technology or business problems and issues in a cost efficient, reliable, agile manner.

Accountability #2 –  Application Maintenance & Development

• Contribute to and support development standards for use by internal staff and third party strategic vendors

• Contribute to and support business application installation and patch update standards

• Ensure compliance by third party strategic partners on change management process as needed through testing, development or deployment tasks

• Coordinate and assist in defining software installation and small development project plans, including estimates, scope, schedule and implementation plans

• Work with key business stakeholders and business analysts to define attainable Service Level Agreements on operational targets and outcomes.  

• Lead, coordinate, and/or execute system support activities for a large portfolio of applications for CWB that is compliant with defined SLAs.

• Manage reporting, statement and batch processes to ensure that application content is updated and available.

• Leverage technology expertise to support team members in all programming aspects including trouble-shooting, development standards and cross training on all existing programs and operational processes.

• Contribute to and support in defining, create, and implement metrics and monitor for continual improvement of reliability, availability of critical and key applications across CWB.

• Assess application environment for opportunities for operational rationalization and centralization.   Make strong technical recommendations on opportunities for cost efficiencies and operational effectiveness.

• Prepare reports, manuals and other documentation on the status, operation and maintenance for the application portfolio

Accountability #3 –Technical Expertise & leadership

• Provide broad and deep technical expertise to directly coordinate the work of a small team or provide specialized assistance to a specific issue.

• Work independently on complex technical issues, make significant design or standard practice deviations based on depth and breadth of knowledge

• Demonstrate broad business and technical knowledge in resolving problems and identifying opportunities with a keen awareness of interrelationships with other stakeholders.

• Makes responsible decisions not usually subject to technical review on all matters except those with high budget impact or long term strategic dependencies

• Convey highly technical messages in a way other stakeholders are able to understand and operationalize.

• Understand industry trends to make sound recommendations on best practice improvements, highlight risks, or opportunities for new technology implementations for further department goals and objectives

• Acts as a trusted advisor and delegate for their manager for meetings, and absences if required.

• Skills and competencies that will take you further

Skills and competencies that will take you further

Education

• College or University degree in Computer Science/Information Technology or a related field

Professional Experience

• Minimum 5 years relevant work experience and leading projects/initiatives. (Experience in Financial industry preferred)

• Minimum 3 years Tier 2/3 support experience

Skills

• Development expertise in Java, Velocity Script, .Net, C#, JavaScript, VBScript, SQL, Oracle

• Knowledge of VISION programming, JSON, REST and SOAP is an asset

• Experience in working with and coordinating onsite or offshore development and maintenance by third party vendors

• Experience with source control management systems and continuous integration/deployment environments

• Experience with agile development methodologies including Kanban and scrum

• Expert knowledge of IT Infrastructure Library (ITIL) and the Software Development Lifecycle (SDLC) processes and practices

• Proficient in corrective and preventive Maintenance, configuration management and application performance standards implementation

• Expert knowledge of software architecture, multiple programming languages and communication protocols as required by the banking systems, interfaces and other associated applications.

• Expert working knowledge of project management practices

• Expert knowledge of SOA and tiered application architecture

• Expert knowledge of system and software quality assurance best practices and methodologies

• Flexible and adaptable in regards to learning and understanding new technologies

• Experience with managing data from mission critical software applications.

• Knowledge of data privacy and security practices

• Knowledge of database design and file management techniques

• Knowledge of network hardware, protocols, and standards

Personal Competencies

• Ability to conduct research into software-related issues and products

• Highly motivated and self-directed

• Proven analytical and problem-solving abilities with a keen attention to detail

• Ability to effectively prioritize and work in a high pressure environment for extended periods of time to meet deadlines, or resolve immediate issues to mission critical systems.

• Ability to work both independently and in a team-oriented, collaborative environment

• Solid customer-service orientation with excellent listening and interpersonal skills

• Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language

• Good knowledge of Quality Assurance methodologies and practices – acts as strong advocate for QA practice

• Ability to quickly grasp new systems, concepts, technology issues and trouble shoot issues with a structured approach

• Excellent negotiation, interpersonal, and conflict resolution skills.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

·         Hybrid work environments

·         Everyday flexibility

·         Generous company-funded health coverage

·         Health care spending account

·         A flexible wellness program

·         generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

·         Organization wide coaching services

·         Mentorship

·         Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

 

#LI-EH1

IND-EH

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/25/2024

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Put a new spin on your career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

Roles Specifications

Location: Edmonton, AB or Toronto, ON
Hybrid work environments. Collaborative connections. Occasional Travel required.

The opportunity

Canadian Western Bank (CWB) is seeking a dedicated and motivated AVP, Model Validation to grow our Risk Services team. The successful candidate will be critical in developing and accomplishing CWB’s second line of defense model risk management function.  Validating or reviewing models currently being used or may be used within the operations of the organization. Working closely with the Senior AVP, Model Governance and Validation, this position will also support in leading team projects and establishing relationships throughout the organization.

Areas of focus

• Conduct detailed validation of sophisticated financial models including risk, pricing, and valuation models. Such as AIRB, ICAAP, IFRS-9, credit adjudication, treasury, asset valuation, fraud and AML/ATF models.

• Lead and supervise validation projects that require multi-resource involvement and ensure high quality model validation are delivered within timelines.

• Assess model performance and stability through back-testing, stress testing and sensitivity analysis.

• Review model documentation to ensure transparency, completeness, and compliance with regulatory requirements.

• Benchmark models at CWB to peers as suitable to ensure models are within common industry practices.

• Collaborate with model developers, risk managers and other partners to address any identified issues or deficiencies.

• Keep abreast of industry standard methodologies, regulatory guidelines, and emerging trends in quantitative finance.

• Provide professional mentorship and guidance to partners in model regulation requirements and CWB’s model risk management principles, requirements, and process.

Successful incumbent

• Master’s or PhD degree in Math/Math Finance, Statistics, Data Science, Economics, or other compatible programs is required.

• CFA or FRM Credential is an asset.

• Seven (7) years proven experience in model development, model validation or relevant areas.

• Five (5) years demonstrated ability in credit risk modeling.  Experience in both wholesale credit and retail credit is an asset.

• Experience mentoring individuals throughout an organization.

• Experience in data management and assessment.

• Experience in regulatory reviews on model risks, capital requirements, or financial crime detection.

• Deep knowledge in model risk related regulations and guidelines such as CAR2023/CAR2024, BASEL III/IV, ICAAP, E-23, E-18, E-19, IFRS 9, AML, etc.

• Strong quantitative skills in quantitative modeling, model validation, or other financial risk analytics.

• Critical thinking to identify gaps, deficiencies, and rooms for improvement in frameworks, systems, procedures, integrity, workflow, data, and other model risk related areas.

• Ability to conceptualize sophisticated and highly technical issues and commutate them effectively with peers, management, and regulators.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterstone Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

• Hybrid work environments

• Everyday flexibility

• Generous company-funded health coverage

• Health care spending account

• A flexible wellness program

• generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

• Organization wide coaching services

• Mentorship

• Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

#LI-BS1

IND-BS

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

04/1/2024

At CWB, we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:

• Putting people first and building relationships with intention

• Seeking out and embracing new ideas

• Believing that how we do things is as important as what we do

Senior Application Specialist

Role Specifications

Everyday flexibility. Hybrid work environments. Collaborative connection.

CWB Corporate

Put a new spin on your banking career

The overwhelming majority of our employees say CWB is a Great Place to Work®

We’re different from the big banks in the way we engage our employees - caring, responsive, and armed with an obsession for growing talent. Our reputation is powered by a people first culture that ensures our employees be and feel heard, promotes inclusivity and diverse viewpoints, and inspires collaboration and innovation.

Our employees love CWB.  You’ll love it here too.

The opportunity

The Senior Application Specialist’s role is to define, develop, test, analyze, install and maintain new software applications in support of the achievement of business requirements.  This includes leading and performing application installation and configuration, writing, coding, testing, and analyzing software programs and applications. This role will perform technology as well as research, design, document, and modify software specifications throughout the production life cycle.  Additionally, this role provides support for system issues, application and web services, vendor relationship and engagement and acts as a technical lead with many components of the application portfolio.

What you will be responsible for

• Manage the deployment of changes to existing business applications in non-production environments.

• Research and make recommendations on software improvements in alignment with department strategic objectives.

• Collaborate with analysts, architects, and system owners in the deployment of software programs and applications.

• Ensure software solutions support and maintain required business service levels.

• Install and configure business applications, upgrades and patch updates

• Support and make strong contributions to creating support, development, and maintenance strategies for the application portfolio.

• Demonstrate and implement best practice processes for onboarding of new technologies and solutions into CWBFG application portfolio.

• Contributes to and supports the maturation of the Software Asset Management framework and long-term application portfolio roadmap and strategy. 

• Build technology roadmaps in conjunction with architects and cross departments stakeholders.

• Build business application installation and patch update models, frameworks, and standards.

• Conduct peer code reviews to ensure compliance with development standards.

• When required, design, create, and implement small development solutions in support of resolving technology or business problems and issues in a cost efficient, reliable, agile manner.

• Create and implement and communicate development standards for use by internal staff and third party strategic vendors

• Create and implement business application installation and patch update standards

• Ensure compliance by third party strategic partners on change management process as needed through testing, development or deployment tasks

• Coordinate and assist in defining software installation and development project plans, including estimates, scope, schedule and implementation plans

• Work with key business stakeholders and business analysts to define attainable Service Level Agreements on operational targets and outcomes. 

• Lead, coordinate, and/or execute system support activities for a large portfolio of applications for CWB that is compliant with defined SLAs.

• Manage reporting, statement and batch processes to ensure that application content is updated and available.

• Leverage technology expertise to provide junior team members guidance in all programming aspects including trouble-shooting, development standards and cross training on all existing programs and operational processes.

• Define, create, and implement metrics and monitor for continual improvement of reliability, availability of critical and key applications across CWB.

• Assess application environment for opportunities for operational rationalization and centralization.   Make strong technical recommendations on opportunities for cost efficiencies and operational effectiveness.

• Provide broad and deep senior technical expertise to directly coordinate the work of a small team or provide specialized assistance to a specific issue.

• Work independently on complex technical issues, make significant design or standard practice deviations based on depth and breadth of knowledge

• Demonstrate broad business and technical knowledge in resolving problems and identifying opportunities with a keen awareness of interrelationships with other stakeholders.

• Makes responsible decisions not usually subject to technical review on all matters except those with high budget impact or long term strategic dependencies

What you will bring to this role

• College or University degree in Computer Science/Information Technology or a related field Go further.

• Minimum 7 years relevant work experience and leading projects/initiatives. (Experience in Financial industry preferred)

• Team lead experience required

• Minimum 3 years Tier 2/3 support experience

• Development expertise in Java, .Net, C#, JavaScript, VBScript, SQL, Oracle

• Installation expertise in Web Applications, Linux and Windows server, Tomcat and JBoss

• Knowledge of JSON, REST and SOAP is an asset

• Experience in working with and managing onsite or offshore development and maintenance by third party vendors

• Experience with source control management systems and continuous integration/deployment environments

• Experience with agile development methodologies including Kanban and scrum

• Expert knowledge of IT Infrastructure Library (ITIL) and the Software Development Lifecycle (SDLC) processes and practices

• Proficient in corrective and preventive Maintenance, configuration management and application performance standards implementation

• Expert knowledge of software architecture, multiple programming languages and communication protocols as required by the banking systems, interfaces and other associated applications.

• Expert working knowledge of project management practices

• Expert knowledge of SOA and tiered application architecture

• Expert knowledge of system and software quality assurance best practices and methodologies

• Flexible and adaptable in regards to learning and understanding new technologies

• Experience with managing data from mission critical software applications.

• Knowledge of data privacy and security practices

• Knowledge of database design and file management techniques

• Knowledge of network hardware, protocols, and standards

• Ability to conduct research into software-related issues and products

• Highly motivated and self-directed

• Proven analytical and problem-solving abilities with a keen attention to detail

• Ability to effectively prioritize and work in a high pressure environment for extended periods of time to meet deadlines, or resolve immediate issues to mission critical systems.

• Ability to work both independently and in a team-oriented, collaborative environment

• Solid customer-service orientation with excellent listening and interpersonal skills

• Excellent written and oral communication skills with the ability to communicate ideas in both technical and user-friendly language

• Good knowledge of Quality Assurance methodologies and practices – acts as strong advocate for QA practice

• Ability to quickly grasp new systems, concepts, technology issues and trouble shoot issues with a structured approach

• Excellent negotiation, interpersonal, and conflict resolution skills.

Ignite your career. Apply now.

Why work with us?

Your success is our obsession! And our award-winning culture & benefits back it up.

Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.

Wellness matters. We offer an award-winning benefits package that includes:

·         Hybrid work environments

·         Everyday flexibility

·         Generous company-funded health coverage

·         Health care spending account

·         A flexible wellness program

·         generous time-away options to unplug, rest & recover

Career development. We commit to our employees’ development and help them reach their professional goals with:

·         Organization wide coaching services

·         Mentorship

·         Education support & training programs

Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups.

 

#LI-EH1

IND-EH

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.

03/25/2024