Total 516 Finance / Banking / Insurance job vacancies in Coventry, Warwickshire, CV1 3BH

An exciting opportunity has arisen within the Referral to Treatment Team at University Hospitals Coventry and Warwickshire NHS Trust.

We are seeking to appoint an RTT Senior Administration Officer who would like to join our well-established team. We are looking for an enthusiastic and committed individual to join our ever-growing team. We are seeking an individual with the below skills to help drive the Trust forward in delivering quality Administration processes and procedures.



****Interviews for this post are due to take place 18/12/24 and 19/12/24.****

You will need to be proficient in the use of standard Microsoft Office packages. In addition to this, experience in the use of Electronic Patient Record system (EPR) would be advantageous.
• Excellent attention to detail and accuracy.
• Excellent level of verbal and written communication skills with the ability to work on your own initiative.
• The ability to investigate and identify issues in our PAS system is in line with the current Patient Access Policy.
• Daily validation of patient pathways identified on Trust reports by using the EPR system and patient notes in line with the Patient Access Policy and RTT rules.
• Work as part of a team to improve the overall data quality of the Trust.
• It would be advantageous to have a basic knowledge of National 18 week referral to treatment policies, targets and clock rules. This is not essential as full training will be provide.
• The ability to impart a Trust wide improved knowledge and understanding of 18 weeks.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.



University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Using Trust reports, hospital systems and patient notes and in line with the Patient Access policy and RTT rules, daily validation of patients referral to treatment pathway's. (Daily validation of patient pathways identified on Trust reports by using the hospital systems and patient notes in line with the Patient Access Policy and RTT rules).
• Daily validation of common user errors, including investigating cause of error, understanding complex pathways for multiple specialties and escalating to line manager for resolution.
• To ensure, wherever possible, that all RTT processes are up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. This will require: effective collaboration with all relevant personnel to maintain an efficient administrative system; prompt transcription; manipulation and distribution of appropriate correspondence.
• Involved in routine validation of 18 week pathways to ensure pathways are accurate at all times.
• Support their line manager in monitoring of 18 week targets.
• Exercise independent judgement and initiative when problems arise, taking the necessary actions to resolve the problems or escalating potential issues/problems in relation to RTT weeks to management team.
• Share ideas for potential service improvement.
• Undertake appropriate training with new and existing staff ensuring standards of practice are maintained at all times.
• Ensure that all enquiries are dealt with in a professional manner within appropriate timescales and in line with Dept and Trust guidelines, policies and procedures.

For further details of the role please see the attached job description.


This advert closes on Tuesday 10 Dec 2024

Senior Finance Business Partner

Location: Coventry, UK

Salary: £70k-£90k (dependent on experience)

Contract type: Full Time Permanent

Working hours: 40 Hours a Week - Flexible Hybrid Working

About the role

Are you ready to take your financial expertise to the next level? We are seeking an experienced and dynamic Senior Finance Business Partner to join our team in a leadership role that will shape the financial future of our operations.

This senior-level position requires not only strategic financial acumen but also proven leadership abilities to lead, mentor, and develop a team. You will work closely with key operational leaders across regions, providing the financial insights and leadership needed to enhance decision-making and deliver measurable results.

Responsibilities

• Lead a team of four Finance Business Partners, fostering a culture of collaboration, excellence, and continuous improvement.
• Partner with operational teams overseeing financial performance and strategy.
• Manage a diverse portfolio of contracts (approximately 120 contract P&Ls), ranging in turnover from £500k to £30 million collectively.
• Provide advanced financial reporting, forecasting, and analysis to guide operational decisions and ensure performance targets are met.
• Lead financial discussions with senior stakeholders, confidently challenging and influencing to deliver improved results.

Requirements

We are looking for an individual with a combination of technical expertise, leadership skills, and commercial awareness. Candidates must have proven leadership and mentoring experience in a similar role, along with the following:

• Be fully qualified ACA, ACCA, or CIMA with significant post-qualification experience.
• Exceptional analytical and commercial acumen, with advanced Excel and financial modeling skills.
• Outstanding communication and collaboration abilities, with a proven ability to engage, challenge, and influence senior stakeholders effectively.
• The ability to thrive under pressure, managing multiple priorities with resilience and adaptability.
• A strong background in auditing, acquisitions, or transactions, which will be highly advantageous in this role.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact: Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Role-specific benefits: Car Allowance
• Annual leave: Up to 25 days holiday plus bank holidays.
• Family-friendly policies: Enhanced maternity and shared parental leave.
• Employee Assistance Programmes: Support for personal and professional challenges.
• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.
• Financial wellbeing support: Resources to manage your finances.
• Competitive pension scheme: Secure your future.
• Recognition schemes: Colleague of the month and annual awards.
• Volunteering policy: Two days per year to support a cause of your choice.
• Mental health support: Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#ADM

Proud member of the Disability Confident employer scheme

Finance Business Partner

Location: Coventry, UK

Salary: £50k - £70K (dependent on experience)

Contract type: Full Time Permanent

Working hours: 40 Hours a Week - Flexible Hybrid Working

About the role

Are you ready to make a real impact on a company's financial performance? We are looking for a proactive and commercially minded Finance Business Partner to join our dynamic team.

In this pivotal role, you will be a trusted advisor, providing strategic financial support and insights to operational leaders and other departments, such as Business Development and Procurement. As the bridge between Finance and Operations, you'll use your commercial expertise to translate complex financial concepts for non-financial colleagues, enabling better decision-making and driving improved financial results.

Responsibilities

• Be assigned to a specific region (e.g., Scotland, Northern Ireland, the South and West, London, or the South East) and oversee a portfolio of contracts within that area.
• Manage approximately 120 contract P&Ls, ranging in size and turnover from £500k to £30 million collectively.
• Deliver accurate financial reporting and analysis to inform strategy and ensure optimal contract performance.
• Build strong, respectful relationships with stakeholders, confidently influencing and challenging where necessary to drive performance improvements.
• Actively contribute to fostering collaboration between Finance and Operations, offering insightful financial advice tailored to varying levels of expertise.

Requirements

• Be fully qualified ACA, ACCA, or CIMA
• Demonstrate exceptional communication and collaboration abilities, engaging effectively with stakeholders at all levels.
• Possess strong analytical and commercial acumen, with advanced Excel skills and a track record of delivering actionable insights.
• Be resilient and adaptable, capable of thriving under pressure while managing multiple priorities.
• Have a solid understanding of accounting principles and financial statements, with a keen eye for detail and accuracy.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact: Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Role-specific benefits: Car Allowance
• Annual leave: Up to 25 days holiday plus bank holidays.
• Family-friendly policies: Enhanced maternity and shared parental leave.
• Employee Assistance Programmes: Support for personal and professional challenges.
• Voluntary benefits: Discounts on retail, holidays, gym memberships, and more.
• Financial wellbeing support: Resources to manage your finances.
• Competitive pension scheme: Secure your future.
• Recognition schemes: Colleague of the month and annual awards.
• Volunteering policy: Two days per year to support a cause of your choice.
• Mental health support: Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#ADM

Proud member of the Disability Confident employer scheme

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.


The Healthcare Support Worker within the Hospital at Night team will support the Clinical Night sisters and Night Nurse Practitioners by providing clinical support to patients throughout the hospital.

One key aspect of this is the ability to provide venepuncture and cannulation ensuring adherence to Trust Policies at all times e.g. Sharps Policy , Infection Control and ANTT to ensure that patient investigations and treatments can be carried out in a timely manner.

The Healthcare Support Worker within the Hospital at Night team will also be expected to support ward staff in all aspects of patient care as directed by the clinical Night Sisters/Night Nurse Practitioners.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Perform venepuncture and/or cannulation with willingness to complete training if required

Provide cascade training for mandatory training e.g. handwashing

Provide all aspects of patient care when necessary to maintain patient safety/comfort/dignity

Utilise ipad for task management

Ensure H@N iPad's are allocated to and returned from the MDT

Uphold the Trust values at all times

Support the team in expected and unexpected clinical events e.g. assisting with patient transfer

Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards

Please be advised that interviews are proposed for 16th December 2024.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Provide cascade training for mandatory training elements e.g. handwashing, manual handling etc. following appropriate training
• Work as an effective member of the Hospital at Night team to support the Clinical Night Sisters / Night Nurse Practitioners in patient care
• Communicate effectively with all member of the Hospital at Night team to ensure that patients receive the support they need
• Report any concerns to the Clinical Night Sisters / Night Nurse Practitioner to ensure that patient safety is not compromised at any time throughout the night
• Perform venepuncture / cannulation as required to ensure there are no unnecessary delays in patient investigation or treatment. If unsuccessful prompt escalation to H@N co-ordinator
• Provide all appropriate aspects of patient care when necessary to maintain patient safety, comfort and dignity
• Ensure replenishment of H@N Team forms e.g. sign in registers. Ward round sheets, IPad sign-out sheets
• Ensure return of H@N Ipads from team and MDT and thorough cleaning at end of shift
• Uphold the Trust Values at all times
• Responsible for own actions also ensuring escalation to appropriate healthcare practitioner if any concerns regarding a patient
• Undertake agreed clinical and non-clinical tasks following training in defined practices e.g. Blood Glucose monitoring, ECG recording, administrative tasks as directed by Band 7 etc. Ensure referral to the appropriate healthcare practitioner where appropriate
• Support the team in expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency / clinical need e.g. assisting with patient transfers on occasion during busy periods
• Maintain a clean, safe environment ensuring adherence to trust standards of cleanliness, hygiene and infection control at all times
• Promote and monitor adherence to Health and Safety and Trust Policy designed to protect healthcare staff and service users from known hazards.

For further details please see the attached job description.


This advert closes on Sunday 8 Dec 2024

The post holder will be responsible for the provision of information through analysis, interpretation and investigation to support commissioning and costing processes. This is a senior post within the Commercial Analytics department and therefore the post holder will be expected to work on their own initiative providing high level information analysis, systems development skills and expertise to define and establish reporting requirements to improve operational delivery and contribute to the development of the Trust’s analytics provision.

The post holder will lead on producing high quality data and will be proactive in improving the use of commissioning and costing information throughout the Trust, including leading in the development of the Trust’s commissioner reporting solutions. This includes the line management of the Commercial Analysts.

UHCW is a large organisation that delivers a complex mix of healthcare and this requires the role to possess the necessary skill set. It is important that you evidence with examples of how you meet the requirements outlined in the person specification.

*Please be advised that initial face-to-face assessments will take place in week commencing 6th January 2025. If successful at this assessment you will proceed to interview in week commencing 20th January 2025.

*We strongly recommend that you evidence how you have met the skills requirement in the supporting information *

Please be advised that a trainee role will be considered if a successful band 7 candidate is not appointed. Candidates will need to demonstrate that they possess strong experience and meet the majority of the requirements but may require support/development to meet a particular technical aspect of the role. If appointed as a trainee you will be paid at 75% of Band 7 salary (Annex 21) until competencies are achieved. This would be expected to take 12 months.
• Carry out complex analysis to support Trust staff at all levels, offering guidance and interpretation to ensure the analysis is both appropriate and useful. Producing comparisons, trends, summary and narrative and investigating any areas requiring further investigation, ensuring analysis methodology is documented and a systematic approach is taken.
• Produce internal and external information in support of the business of the Trust in an accurate and timely manner, summarising complex data and information and presenting findings to various technical and non-technical groups including delivering formal presentations to large groups where necessary. Highlighting difficulties in data quality, completeness and/or interpretation of commissioning information as appropriate
• Be proactive in the initiation of information analyses, suggesting information reports, scenario modelling, interpretation and forecasting trends, providing analysis and advise on information for future programmes of work and service delivery

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. Utilise experience, knowledge, judgement and skills to develop and improve commissioning information reporting systems for operational and strategic monitoring of patient-based information in line with National data requirements and definitions. This will be achieved using a variety of reporting tools and a combination of advanced procedures in MS Excel, Access and SQL Server
2. Analyse and interpret trends and advise on information for service planning, undertaking patient activity forecasting as required. Undertake capacity and business planning information analysis ensuring that assumptions used in modelling are discussed and agreed with commissioners.
3. Utilise appropriate skills and software to advise on and enable simulation, predictive analysis and scenario testing to inform decision making by performance and operational leads
4. Lead discussion with the operational teams to identify and implement data requirements and adaptations as necessary to support the project within set timescales
5. Discuss with commissioners any ad-hoc information requirements and timeframes for receipt of information. To liaise as necessary with Trust staff to ensure these requirements are met
6. Respond to and resolve queries from commissioners on information and performance issues in liaison with the Head of Commercial Analytics
7. Support the Trust’s National Costs Collection process ensuring that information is supplied within the agreed set deadlines
8. Ensure that relevant information is available to comply with current commissioning developments including the National Tariff Payment System
9. Liaise with the Principal Commercial Analytics Developer and members of the Commercial Analytics team as appropriate to ensure Key Performance Indicators (KPIs) and milestones are developed to measure and monitor the progress of delivery
10. Lead on service development in the role’s own specialist areas, proposing changes and developing and implementing policy for this area, ensuring processes are robust, efficient and well documented
11. Utilise appropriate benchmarking tools for example Telstra Health and Model Hospital to identify and model areas of potential service improvement from analysis of peers.

For further details of the role please see the attached job description


This advert closes on Sunday 15 Dec 2024

The Patient Access team are a team are a fast growing team and are always making continuous improvements offering internal and external opportunities for career development. We would welcome any informal conversations and tours of the department if you are interested in this role. Part time hours would also be considered for this role.

The Patient Access Team provides an outpatient appointment booking and information service to patients and healthcare professionals across Coventry and Warwickshire across the hours of 8am–6pm Monday to Friday and 8.30am– 2pm on Saturdays.

As a Senior Administration Officer you will enjoy working directly with patients to resolve their queries and recognise the importance of first class communication skills to achieve patient satisfaction. The primary objective is to provide:
• Excellent customer service
• Effective and timely resolution of queries received
• To support the Trust in providing quality care to its patients.

Please be advised that this job advert will close as soon as sufficient applications have been received.

1. To assist with the implementation and maintain an efficient office management system/procedures to enable the Department to optimize their standards of service.

2. Deal with all telephone calls relating to the outpatient appointment system, ensuring all calls are dealt with in a polite, pleasant and professional manner.

3. Book new and follow-up appointments according to the Patient Access policy ensuring that all appointments are made using Direct and Partial booking systems and within waiting time targets.

4. Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date. Systems include EPR Revenue Cycle, E-Referrals, Powerchart and Openscape.

**Please be advised that interviews are due to take place on 20th December 2024.**

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. Obtain confidential information from patients or their relatives and record this on the hospital’s computerised system.

2. Supporting team members within department which will require undertaking appropriate training to provide cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required.

3. Ensure that your work area and equipment and left in good working condition on a daily basis

4. Ensure that all Trust wide standards are maintained and monitored to improve the quality and total care to all who come in contact with services provided by University Hospitals Coventry & Warwickshire NHS Trust.

5. Comply with the principles of risk management including health and safety legislation, promoting high standards and acting immediately on hazards or unsafe practices in conjunction with other staff.

• Working in an administrative role
• Experience in a customer facing role
• Excellent communication skills, particularly over the telephone with people at all levels
• Excellent customer service
• Ability to stay calm under pressure
• Good team player who is also able to work on own initiative
• Professional approach
• Flexibility and commitment

You will need to be proficient in the use of standard Microsoft Office packages. In addition to this, experience in the use of patient administration systems would be advantageous.

For further details of the role please see the attached job description.




This advert closes on Tuesday 10 Dec 2024

A Vacancy at University Hospitals Coventry and Warwickshire NHS Trust.


Coventry and Warwickshire Pathology Service (CWPS) is a clinically led, networked pathology service. Formed in 2008, CWPS is a managed network of laboratories offering services to 1.8 million patients across the region. CWPS is hosted by University Hospitals Coventry & Warwickshire NHS Trust (UHCW) providing services to South Warwickshire NHS Foundation Trust (Warwick) and George Eliot Hospital Trust (Nuneaton), as well as UHCW and the surrounding ICB’s. Departments within CWPS include Biochemistry and Immunology, Haematology, Microbiology, Virology and Molecular Pathology, Histopathology, Pre-Analytics including Phlebotomy, and Mortuary services. With a dedicated workforce of over 500 staff, CWPS provide a range of tests across many different analysers, using state-of-the-art technology and specialist techniques. The network offers an excellent opportunity to those seeking employment in a modern, forward thinking, innovative, high quality and high profile organisation with the prospect for great career development and future opportunities. This post is based at the University Hospital Coventry which is a very busy major trauma centre taking trauma patients from several regions. Haematology and Blood Transfusion are ISO 15189:2022 accredited laboratories.

We have an exciting opportunity for a Band 7 Biomedical Scientist Section Manager in Blood Transfusion at our University Hospital site in Coventry. This role will involve joint site management of the Blood Transfusion Laboratory at Coventry. You will line manage staff at that site, which will include supporting in creating rotas, performing PDRs and supporting training. You will be responsible for the operational daily running of the Blood Transfusion laboratory and will be guided by the Network Blood Transfusion Laboratory Manager.

We are looking for an enthusiastic, highly motivated, flexible individual who can lead a team within our Network and drive improvement to deliver a high-quality, first-class Blood Transfusion service to our users. The successful candidate will be an integral part of a strong supportive management team for Haematology and Blood Transfusion across the Network.

You will be responsible for the day to day operational management of the site and provide expert transfusion technical knowledge to staff and service users. You will be expected to work collaboratively with all the Blood Transfusion Site Section Managers on other CWPS sites and with the Network Quality, Training and IT leads for Blood Transfusion. You will be an active member of the hospital transfusion team and committee.

Please be advised that the interviews for this post will provisionally take place on 20/12/2024.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

You are required to be a HCPC registered Biomedical Scientist with a relevant Biomedical Science MSc or equivalent level 7 qualification and an IBMS Specialist Portfolio or a BBTS Specialist Certificate in Transfusion.

You will be expected to cover shifts when there is a service need. You will be expected on occasion to deputise for the Network Blood Transfusion
Manager. You will be committed to providing a high quality service to our patients and have a commitment to training and Quality. You should
have an understanding of Transfusion legislation and the maintenance of compliance with BSQR (2005) and ISO 15189:2022.

You will be expected to perform staff appraisals and other HR duties and you should therefore have good communication and interpersonal skills.

You will be expected to cover shifts when there is a service need.

You will be expected to deputise for the Network Blood Transfusion Manager when required.

You will be committed to providing a high quality service to our patients and have a commitment to training and Quality.

You should have an understanding of Transfusion legislation and the maintenance of compliance with BSQR (2005) and ISO 15189:2022.

Detailed responsibilities:

The ideal candidate will match the criteria set out within the Pathology Section Manager person specification:
• Daily manage and monitor staff in the performance of routine and specialised diagnostic services on patient and environmental samples containing potentially infectious material including blood, urine, faeces, sputum and tissue specimens using complex and highly specialised techniques to exacting medical and scientific standards according to standard operating procedures. Perform such diagnostic tests when necessary.
• Design and plan departmental rotas, allocate and reallocate work schedules for themselves and the team and determine work priorities to meet service needs.
• Support the Department Manager in the planning, development, co-ordination and evaluation of the pathology service, and deputise for the Pathology Department Manager as required.
• Record, and validate results when required. Interpret complex results, and authorise individual reports from the team in electronic form and / or verbally to persons authorised to receive them e.g. Medical, nursing and non-medical staff.
• Is proficient in the use of the Quality Management system, ensuring the effective development and/or management of all controlled documentation, non-conformities and audit reports within the system.
• Co-ordinates external and internal quality assurance schemes and supervises compliance with the departmental audit schedules, reviews findings, and implements service changes and improvements where necessary.
• Manages the propagation and maintenance of all laboratory aspects of the ISO/CPA standards and MHRA requirements, HTA regulations, HSE requirements and any other statutory regulations, and ensure the delivery of services in line with the principles of these standards and requirements throughout CWPS.
• Ensures quality assurance procedures are adhered to and all necessary internal records are maintained. Collates data for and leads departmental meetings and proposes and implements change as appropriate, ensuring clear lines of communication at all times.
• Manages and monitors maintenance on routine and complex equipment to ensure accuracy and precision of results. Provides specialist support for staff to troubleshoot faults and take appropriate action to maintain the patient service.
• Takes responsibility within the laboratory for achieving and maintaining all local and national performance targets. Management of KPIs (key performance indicators) including prioritising work to achieve turnaround times, managing staff attendance, and attaining and sustaining PDR and mandatory training compliance.
• Collect, interpret and collate in an agreed format, information when required for presentation e.g. for departmental Operational Board reports and quality meetings
• Propose, oversee and develop the implementation of new techniques, equipment and working practices including supporting any management of change processes which require implementation.
• Provide and receive specialist departmental knowledge, to and from staff and service users.
• Manage and maintain stocks of materials, reagents, consumables and equipment, ensuring the most economical use of non-pay resources, identifying areas of cost improvement.
• Deal with difficult and complicated telephone enquiries, such as complaints, record information and complete follow up reports when necessary.

For further details please see the attached job description.


This advert closes on Tuesday 10 Dec 2024

The post holder will be instrumental in the development of and then periodic production of Patient Level Costing Information, providing robust financial information to the Head of Costing. This will be an important role in ensuring the Trust is producing accurate Patient Level Costing and annual National Cost Collection data.

This is a senior post within the Costing department and therefore the post holder will be expected, at times, to work on their own initiative providing high level support to the Head of Costing.

*Please be advised that a short presentation will be required as part of the interview process.

*We strongly recommend that you evidence how you have met the skills requirement in the supporting information *

Please be advised that a trainee candidate will be considered if a successful band 7 candidate is not appointed. If appointed as a trainee you will be paid at 75% of Band 7 salary (Annex 21) until competencies are achieved. This would be expected to take 12 months.
• Assist in the regular production of internal patient level costing information for the Trust and in the annual production and submission of the National Cost Collection to NHS England. Provide full support to the Head of Costing in relation to this and share outputs with relevant parties.
• Have lead responsibility for the accurate collation of all activity for all of the datasets required for the costing process, both for internal and external reporting. Upload activity into the relevant database tables and reconcile to source data values in a timely manner.
• Take an active role in improving data quality. Be proactive in the resolution of any inconsistencies and incompleteness of data that may occur by using dashboard data quality reports and data validation reports held within the costing system. Investigate issues and take corrective action and reload datasets as necessary.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. Take an active role in the planning of the National Cost Collection process to work within the national deadlines set by NHSE. Compile a clear plan of all tasks involved and consider the requirements and expectations of the other members of the costing team. Adjust the plan, as required, by monitoring performance against the plan and prioritise tasks to meet the requirements of the service and of the cost collection submission. Be proactive, and reactive, as appropriate, to issues that may be faced by the team in delivering its service.
2. Assisting the Head of Costing with the completion of the annual Education & Training Cost collection for NHS England as and when appropriate to the National Cost Collection Guidance.
3. Responsible for training end users (e.g. Finance colleagues, Clinicians and Operational Managers) in using the output tool for the Patient Level Costing System. This could relate to navigation of the system and guidance on setting new reports / layouts for analysis.
4. Responsible for providing and explaining outputs of the Patient Level Costing System to end users (e.g. Finance Teams) as and when required.
5. Responsible for providing exception analysis from the Patient Level Costing System to the Head of Costing. This could include comparative analysis and benchmarking analysis.
6. Attendance at internal and external costing meetings.
7. Identify and action routine and ad-hoc information requests from Finance Teams and end users as appropriate.
8. Respond to and resolve queries from finance teams and end users on information and output issues in liaison with the Head of Costing.

For further details of the role please see the attached job description


This advert closes on Wednesday 18 Dec 2024

To support the perioperative, pain & vascular access teams

Provide effective and efficient administrative support to the department

Expected to use own initiative and able to work unsupervised and take responsibility for themselves and the quality of their work and the service they provide to patients.

Must be able to plan and manage a range of duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Please be advised the interviews for this post are scheduled to take place on 16th December 2024.

• Providing an efficient and professional administrative/reception service across all services in the building
• Word-processing including copy typing.
• Handling all aspects of patient appointments via the telephone and face to face
• Cancelling and re-booking clinics / appointments as delegated by Supervisor / Line Manager
• Taking detailed messages via telephone or on reception, deal with them in a timely and efficient way and refer as appropriate.
• Amending and sending out clinical documents (e.g., letters)
• Ensuring appropriate care records and files are available to clinicians (e.g., for inpatient and outpatient appointments and for ad hoc requests)
• Accurately inputting confidential data using a variety of Trust IT systems in a timely way.
• Booking interpreters and transport for patients as required
• Providing flexible administrative and reception cover as required to meet the needs of the services. This might occasionally involve working at another base in the local area during cross cover arrangements.
• Receive and open incoming post and take action as required.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

• Liaise with staff, service users and stakeholders.
• Provide excellent telephone skills.
• Accurately record telephone messages and other enquiries and refer as appropriate.
• Provide effective communication and problem solving both face to face and via telephone.
• Be compassionate and sensitive to the requirements of staff, service users and stakeholders when communicating by telephone or face to face, including dealing with a difficult situation, e.g., aggressive, or demanding behaviour.
• Attend admin team / departmental meetings on a regular basis. Contribute to building effective teamwork in exchanging views, ideas and communicating effectively.
• Respect should be demonstrated to all service users and colleagues at all times.
• Be responsible for receiving and signposting service users and visitors to the appropriate department / person within the building and undertake admin duties associated with their attendance.
• To be the first point of contact on reception, demonstrating a friendly, approachable, and professional manner at all times.

For further details of the role please see the attached job description


This advert closes on Sunday 8 Dec 2024

Take an active role in the planning of the National Cost Collection process to work within the national deadlines set by NHSE. Compile a clear plan of all tasks involved and consider the requirements and expectations of the other members of the costing team. Adjust the plan, as required, by monitoring performance against the plan and prioritise tasks to meet the requirements of the service and of the cost collection submission. Be proactive, and reactive, as appropriate, to issues that may be faced by the team in delivering its service. Assisting the Head of Costing with the completion of the annual Education & Training Cost collection for NHS England as and when appropriate to the National Cost Collection Guidance. Responsible for training end users (e.g. Finance colleagues, Clinicians and Operational Managers) in using the output tool for the Patient Level Costing System. This could relate to navigation of the system and guidance on setting new reports / layouts for analysis. Responsible for providing and explaining outputs of the Patient Level Costing System to end users (e.g. Finance Teams) as and when required. Responsible for providing exception analysis from the Patient Level Costing System to the Head of Costing. This could include comparative analysis and benchmarking analysis. Attendance at internal and external costing meetings. Identify and action routine and ad-hoc information requests from Finance Teams and end users as appropriate. Respond to and resolve queries from finance teams and end users on information and output issues in liaison with the Head of Costing. For further details of the role please see the attached job description

The Emergency Practitioner within the Emergency Department will use specialist knowledge and skills to independently provide healthcare to a select group of patients with minor illnesses or injuries and develop a ‘no wait philosophy’ and support ‘see and treat’ streams .

The Emergency Practitioner is a highly skilled practitioner with a wealth of knowledge and experience and accountable for the total episode of care of the patient including assessment, diagnosis, treatment and/or referral and discharge. The Emergency Practitioner will undertake the role in accordance the ECP/ PENP Scope of Practice and is supported by other members of the multidisciplinary team. The Emergency practitioner will be administering medication under the Trust Patient Group Directions.

The Emergency practitioner will support Health Care Assistants and student Nurses and will have additional responsibilities of leadership and management within their Scope of practice.

The post holder will be required to work across all 3 sites (Minor Injuries Unit, Rugby Urgent Treatment centre and Coventry City Urgent Treatment Centre where required.

1. The post holder will be working as a trainee ECP within a busy Minor Injury and Illness Unit and Urgent Treatment Centre under a scope of practice; seeing, treating and independently discharging patients as required.

2. The post holder will work with Senior EP colleagues to deliver a high quality, effective and sustainable service.

3. The post holder will undertake a training post and is supported to complete a Minor Injury and Minor Illness University course with a EP portfolio to work towards to becoming a qualified EP.

4. The post holder will work in good partnership with multi-disciplinary team. Teaching and education program for the EP is provided annually. This post will be rotational across two sites.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.

2. Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors.

3. Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate.

4. Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis.

5. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team.

6. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate.

7. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based.

8. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EP’s.

9. Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice.

10. Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate.

11. Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus.

12. Manage expected and unexpected clinical events requiring varying levels of physical effort according to patient’s dependency/clinical need.

13. Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.

For further details of the role please see the attached job description.


This advert closes on Wednesday 11 Dec 2024

The Emergency Practitioner within the Emergency Department will use specialist knowledge and skills to independently provide healthcare to a select group of patients with minor illnesses or injuries and develop a ‘no wait philosophy’ and support ‘see and treat’ streams .

The Emergency Practitioner is a highly skilled practitioner with a wealth of knowledge and experience and accountable for the total episode of care of the patient including assessment, diagnosis, treatment and/or referral and discharge. The Emergency Practitioner will undertake the role in accordance the ECP/ PENP Scope of Practice and is supported by other members of the multidisciplinary team. The Emergency practitioner will be administering medication under the Trust Patient Group Directions.

The Emergency practitioner will support Health Care Assistants and student Nurses and will have additional responsibilities of leadership and management within their Scope of practice.

The post holder will be required to work across all 3 sites (Minor Injuries Unit, Rugby Urgent Treatment centre and Coventry City Urgent Treatment Centre where required.

1. The post holder will be working as a trainee ECP within a busy Minor Injury and Illness Unit and Urgent Treatment Centre under a scope of practice; seeing, treating and independently discharging patients as required.

2. The post holder will work with Senior EP colleagues to deliver a high quality, effective and sustainable service.

3. The post holder will undertake a training post and is supported to complete a Minor Injury and Minor Illness University course with a EP portfolio to work towards to becoming a qualified EP.

4. The post holder will work in good partnership with multi-disciplinary team. Teaching and education program for the EP is provided annually. This post will be rotational across two sites.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times.

2. Using advanced history taking skills, obtains a patient history in a systematic manner including pertinent physical, social, emotional, psychological or environmental factors.

3. Using advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of observation, inspection, auscultation, palpation and percussion, including the safe use of diagnostic equipment as appropriate.

4. Orders and interprets appropriate laboratory and radiology investigations in order to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis.

5. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team.

6. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate.

7. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Responsible for documenting all clinical notes both computerised and paper based.

8. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by EP’s.

9. Remains up to date with clinical and professional developments and own learning, recognising limitations within own professional knowledge and practice.

10. Participate in an ongoing programme of audit to monitor and evaluate the service and support the implementation of change as appropriate.

11. Support the development and delivery of specialist teaching programmes for the Emergency Practitioner team in relation to their area and practice focus.

12. Manage expected and unexpected clinical events requiring varying levels of physical effort according to patient’s dependency/clinical need.

13. Support patients, carers and others during difficult and potentially highly distressing and emotional situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.

For further details of the role please see the attached job description.


This advert closes on Wednesday 11 Dec 2024

Community Children's Nurse Band 6 - 37.5 Hours Per Week.

Following internal promotions and progression, we are delighted to offer an exciting opportunity for experienced enthusiastic and passionate children’s nurses. If you have a passion for delivering outstanding nursing services to the children and young people in our community, please get in touch. Permanent full time/part time/ and flexible working options can be considered.

Our children’s community nursing team is part of the wider children and young people’s community nursing service. You will join a team who are passionate about delivering excellent clinical nursing care to our patients in their home, in our special schools, and our residential respite setting. The role offers a valuable opportunity to be part of an innovative service, to display your nursing expertise and make a difference where it matters.

We are looking for compassionate and committed colleagues. You will be able to demonstrate experience in nursing children and young people with a variety of medical conditions, including those with complex and palliative physical health needs. You will have an extensive portfolio of clinical nursing skills which will support the needs of our patients. If you share our passion for excellence, then we would love to speak to you.

You will work autonomously managing a caseload of children and young people assessing, planning, implementing and evaluating their nursing care. Your activities will be varied, including, but not limited to delivering clinical interventions, training parents, carers and staff from other agencies, and working with multi professional and multi-agency colleagues to support our children to achieve their best outcomes.

Our wider service is extensive and varied and can offer opportunities to work with children who are technology dependant, children’s palliative care, respite care for medically complex children, children’s continuing care and medically complex children in our special school nursing. No two days are the same, but each day counts.

You will work in collaboration with your colleagues to deliver end of life care to children at home, when this is their chosen place of death. To do this you will be part of our 24 hour on call rota and will be supported by a compassionate and caring team who care for each other as we care for our patients.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

We are a service that is inclusive and welcoming. We are committed to working together, valuing and respecting every team members’ contribution to providing the highest standard of care to the children, young people and families we support. You can expect respectful and compassionate managerial and clinical supervision. We are committed to offering a range of opportunities for further professional development.

Our service received an overall rating of Good by the CQC and an Outstanding for care and compassion. We have been recognised locally and nationally for the services we provide by receiving awards in thecategories of collaboration, compassion, integrity and excellence.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it.

We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Car driver and access to a vehicle for work essential

You will demonstrate first level qualification of Child Branch or RGN with an RSCN qualification. Applications will be considered from learning disability and adult registered nurses who can demonstrate extensive experience working with children with complex physical health needs. Teaching, assessing and mentoring experience is essential.

The successful candidate will be able to demonstrate a wide range of clinical skills. Good communication skills are essential. Community experience is desirable but not essential. Problem solving, ability to work independently as well as working as part of a large and diverse team are all characteristics we are looking for in applicants. A good knowledge of the principles of safeguarding, SEND and Children’s Continuing Care are a requirement.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Sunday 8 Dec 2024

A Vacancy at Coventry and Warwickshire Partnership NHS Trust.


Children’s Integrated Directorate Vision:

To ensure every child and family receives the right support at the right time, fostering well-being, development, and inclusion through collaborative, child-centred care.

Coventry and Warwickshire Partnership Trust (CWPT) provides community, day care and respite services for children and young people across Coventry, Warwickshire and Solihull. The children’s services are reorganising, bringing together the four teams of: Children’s Neurodevelopmental, Community Learning Disabilities, Physical Health, and Mental Health into the one directorate. This will provide the opportunity of an enhanced experience and better outcomes for children, young people and their families which makes it an exciting time to join us!

The role of Business Manager is key to this integration of services, leading the business management function and supporting clinical services to deliver healthcare to the highest standard. Working with key stakeholders, the business manager will: establish and continually review performance and compliance requirements of the directorate, contribute equitably to service transformation and liaise with corporate services of Estates, Performance and Contracting, IT and Human Resources to release time to care, maximising the clinical impact. The business manager will work as part of the senior leadership team with the Director of Children’s Services, General Managers, Associate Director of Nursing, Deputy Medical Directors, Lead Professionals and Heads of Service. They will be directly responsible for the support services function across the Directorate.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

· generous annual leave entitlement which increases during your time with us

· excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more

· salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more

· discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

· wellbeing support, including an in-house counselling service, external helpline and more

· staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

The post holder will form part of the Business Management function, adhering to the business principles, jointly leading on delivering on the various performance and compliance requirements for the directorate. A key aspect will be leading on service transformation and strategic developments in respect of delivering an Integrated Childrens Services offer, working extensively with a range of stakeholders in creative and sustainable approaches.

The post holder will lead the development of the ‘future direction’, implementation of innovative and best working practices working with partners in mutually beneficial arrangements delivering and resulting in high quality, patient centred care.

You are encouraged to get in touch to find out more about the role and our vision for the future. Please contact Lindsey Sandler, General Manager, Children’s Integrated Directorate - Lindsey.Sandler@covwarkpt.nhs.uk.


This advert closes on Sunday 8 Dec 2024

The EPRR Administrator will support the EPRR Team to ensure CWPT meets the statutory duties as an acting Category 1 responder as defined in the Civil Contingencies Act (CCA) 2004. The role will be administration based, including administration support to multiple regular weekly meetings, on-call rota management but also with a wide-ranging opportunity to develop experience in the emergency planning sphere supporting the Head of EPRR and EPRR Manager. A background in emergency planning is desirable but not essential.

As the EPRR Administrator for the EPRR Team, the post holder will be responsible for day-to-day administration including day to day inbox management for the Single Point of Contact (SPOC) and act as the main point of contact for the team. They will also undertake emergency preparedness, operational support and business continuity duties allocated by line manager and wider team, including response to emergencies and service disruptions.

The post holder will:
• Act as the main point of contact for Resilience and Operational Support and manage day-to-day administration, including inbox management of the Single Point of Contact (SPOC) and team inboxes
• Under direction of line manager, co-ordinate and support administrative tasks relating to EPRR and Business Continuity Planning.
• Support the wider Resilience and Operational Support function with administrative tasks as delegated by line manager
• Support line manager to develop and maintain sensitive communication with a range of people (including commissioners, clinicians, managers, and other stakeholders)
• Arrange EPRR Committees, site forums, meetings/virtual meetings and events providing full admin support including Minutes etc
• As directed by line manager to develop and maintain systems and databases for collating EPRR information
• As directed by line manager creating and maintain Strategic & Tactical On-Call Rotas, On Call Packs and Emergency Contacts as required across the organisation to ensure there is sufficient adequate cover with appropriately trained staff.
• Under guidance of line manager support administrative tasks relating to EPRR annual core standards process and actions required throughout the year.

For more information on this role please see the attached support information. This will give you a better overview of the role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

Person Specification



· Business Administration Level 3 (NVQ, Apprenticeship L3) or equivalent

·Maths and English GCSE A-C or Level 4- 9

· Competent working with a range of complex Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint, and Access)

· Ability to work autonomously, deal with queries independently and escalate where appropriate

· Highly motivated and enthusiastic to learn/develop further

· Be prepared to work flexibly in and out of hours in an emergency situation.

· Ability to work under pressure and deal with stressful situations.

· Articulate with excellent communication / customer care skills both written and verbal

· Excellent organisation skills and ability to multitask

· Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines

· Ability to establish and maintain relevant recording and information systems

· Ability to deal professionally with enquiries from staff and stakeholders

· Ability to problem solve and deal professionally

· Experience of providing high level administrative support for a range of complex activities on behalf of a department in routine and non-routine situations.

· Experience of working in non-routine / unpredictable high pressured work environments to support departmental needs.

· Experience of working in a busy office / customer care environment

· Work effectively and flexibly as part of a team to meet the needs of the services

· Self-motivated, enthusiastic, approachable, and accessible

· Confident in dealing with people at all levels using empathy, discretion, and diplomacy skills

· Must be able to demonstrate an understanding of equality and diversity

· Ability to travel to multiple sites and / or work from home




This advert closes on Tuesday 10 Dec 2024