Total 28 Finance / Banking / Insurance job vacancies in City of London, London, EC2V 6DN

The Accounting Manager is responsible for managing the day-to-day operations of the accounting department, ensuring the accuracy of financial data, and providing strategic guidance on financial matters. This role involves coordinating with various departments to ensure financial compliance and efficiency, as well as supporting the executive team with financial planning and analysis.

Key Responsibilities:

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements in accordance with accounting standards.
• Analyze financial data and present insights to the management team.
• Ensure timely and accurate reporting of financial information to stakeholders.

Budgeting and Forecasting:

• Develop and manage the company’s annual budget and financial forecasts.
• Monitor actual performance against budget, identify variances, and recommend corrective actions.
• Support departments in preparing their budgets and forecasts.

Accounting Operations:

• Oversee the accounting department, including accounts payable, accounts receivable, payroll, and general ledger.
• Ensure the accuracy of all financial transactions and records.
• Maintain and improve internal controls over financial reporting.

Compliance and Audits:

• Ensure compliance with financial regulations and accounting standards (e.g., GAAP, IFRS).
• Coordinate external audits and work closely with auditors to ensure successful audit outcomes.
• Manage tax reporting and compliance with local, state, and federal regulations.

Cash Flow Management:

• Monitor cash flow and manage cash reserves to ensure the company’s financial stability.
• Develop strategies for effective cash management and optimize working capital.

Financial Analysis:

• Conduct financial analysis to support decision-making, including profitability analysis, cost analysis, and investment analysis.
• Provide strategic recommendations based on financial analysis and projections.

Strategic Planning:

• Collaborate with senior management in developing long-term financial strategies.
• Provide financial insights to support business growth and expansion initiatives.
• Participate in the development of corporate strategies and plans.

Team Leadership and Development:

• Lead and mentor the finance and accounting team, promoting a culture of continuous improvement.
• Ensure team members are trained on accounting standards and financial procedures.
• Conduct performance evaluations and support career development for team members.

Risk Management:

• Identify financial risks and develop mitigation strategies.
• Ensure that the company has adequate insurance coverage and risk management policies in place.

Systems and Process Improvement:

• Evaluate and implement financial systems to improve efficiency and accuracy.
• Continuously seek ways to improve financial processes and reporting.

Perform any tasks as assigned by manager.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field. CPA, CMA, or similar certification preferred.
• Minimum of 5-7 years of experience in accounting or finance, with at least 3 years in a supervisory or managerial role.
• Full working rights for Malaysia 
• Strong knowledge of accounting principles, financial reporting, and financial analysis.
• Excellent communication, leadership, and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.
• Able to start immediately would be added advantages

• Good working environment
• Career progression
• Good working culture

The Accounting Manager is responsible for managing the day-to-day operations of the accounting department, ensuring the accuracy of financial data, and providing strategic guidance on financial matters. This role involves coordinating with various departments to ensure financial compliance and efficiency, as well as supporting the executive team with financial planning and analysis.

Key Responsibilities:

Financial Reporting:

• Prepare monthly, quarterly, and annual financial statements in accordance with accounting standards.
• Analyze financial data and present insights to the management team.
• Ensure timely and accurate reporting of financial information to stakeholders.

Budgeting and Forecasting:

• Develop and manage the company’s annual budget and financial forecasts.
• Monitor actual performance against budget, identify variances, and recommend corrective actions.
• Support departments in preparing their budgets and forecasts.

Accounting Operations:

• Oversee the accounting department, including accounts payable, accounts receivable, payroll, and general ledger.
• Ensure the accuracy of all financial transactions and records.
• Maintain and improve internal controls over financial reporting.

Compliance and Audits:

• Ensure compliance with financial regulations and accounting standards (e.g., GAAP, IFRS).
• Coordinate external audits and work closely with auditors to ensure successful audit outcomes.
• Manage tax reporting and compliance with local, state, and federal regulations.

Cash Flow Management:

• Monitor cash flow and manage cash reserves to ensure the company’s financial stability.
• Develop strategies for effective cash management and optimize working capital.

Financial Analysis:

• Conduct financial analysis to support decision-making, including profitability analysis, cost analysis, and investment analysis.
• Provide strategic recommendations based on financial analysis and projections.

Strategic Planning:

• Collaborate with senior management in developing long-term financial strategies.
• Provide financial insights to support business growth and expansion initiatives.
• Participate in the development of corporate strategies and plans.

Team Leadership and Development:

• Lead and mentor the finance and accounting team, promoting a culture of continuous improvement.
• Ensure team members are trained on accounting standards and financial procedures.
• Conduct performance evaluations and support career development for team members.

Risk Management:

• Identify financial risks and develop mitigation strategies.
• Ensure that the company has adequate insurance coverage and risk management policies in place.

Systems and Process Improvement:

• Evaluate and implement financial systems to improve efficiency and accuracy.
• Continuously seek ways to improve financial processes and reporting.

Perform any tasks as assigned by manager.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field. CPA, CMA, or similar certification preferred.
• Minimum of 5-7 years of experience in accounting or finance, with at least 3 years in a supervisory or managerial role.
• Full working rights for Malaysia 
• Strong knowledge of accounting principles, financial reporting, and financial analysis.
• Excellent communication, leadership, and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.
• Able to start immediately would be added advantages

• Good working environment
• Career progression
• Good working culture

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave

初級和高級律師以及錢伯斯學生（個人商業銀行和產權轉讓）

工作職責：

• 處理產權轉讓和企業產權轉讓工作，包括從初始階段到完成的轉售SPA、銀行和財務事務。公司貸款和股票銷售知識是一個額外的優勢。

• 準備並審查所有必要的法律文件和合約。

• 確保及時完成交易。

• 提供企業/商業銀行和產權轉讓事宜的支援。

• 準備和維護正在進行的案例的狀態報告。

______________

職位要求：

• 對於初級和資深律師：

o 擁有有效的學位和有效的執業證書。

o 2 至 5 年產權轉讓實務經驗。

o 強大的領導特質和積極主動的態度。

o 組織良好，有責任感，能夠同時處理多項任務。

o 能夠獨立工作，勤奮，注重細節。

o 嚴格的工作紀律和專業。

• 對於室內學生：

o 無需任何經驗。

o 將接受該職位各方面的全面訓練。

如何應徵：有意應徵者，請將履歷、證書、考試成績單、期望薪資寄給人力資源經理蘇女士。

聯絡方式：

• 電話: 016-920 0390
• 電子郵件: su@kingtontandzul.com

津貼和福利

• 事假
• 開放文化
• 個人發展機會

如何應徵：有意應徵者，請將履歷、證書、考試成績單、期望薪資寄給人力資源經理蘇女士。

聯絡方式：

• 電話: 016-920 0390
• 電子郵件: su@kingtontandzul.com

Junior & Senior Lawyers and Pupil in Chambers (Personal Commercial Banking & Conveyancing)

Job Responsibilities:

• Handle Conveyancing & Corporate Conveyancing work, including sub-sale SPA, banking, and financial matters from initial stages to completion. Company Loans & Share sale knowledge is an added advantage.

• Prepare and review all necessary legal documents and contracts.

• Ensure timely completion of transaction.

• Provide support in corporate/commercial banking and conveyancing matters.

• Prepare and maintain status reports for ongoing cases.

______________

Job Requirements:

• For Junior & Senior Lawyers:

o A strong degree with a valid practicing certificate.

o 2 to 5 years of experience in conveyancing practice.

o Strong leadership qualities and a proactive, positive attitude.

o Well-organized, responsible, and able to multitask.

o Ability to work independently, with diligence, and attention to detail.

o Strong work discipline and professionalism.

• For Pupil in Chambers:

o No prior experience required.

o Will receive comprehensive training in all aspects of the role.

How to Apply: Interested candidates, please send your resume, certificates, exam transcripts, and expected salary to the HR Manager, Ms. Soo.

Contact Details:

• Call: 016-920 0390
• Email: su@kingtontandzul.com

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

How to Apply: Interested candidates, please send your resume, certificates, exam transcripts, and expected salary to the HR Manager, Ms. Soo.

Contact Details:

• Call: 016-920 0390
• Email: su@kingtontandzul.com

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Vendor Management Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Responsible to oversee and manage relationships with technology vendors and ensure their effective contribution to the bank’s digital and technology operations and strategic objectives.
• The role includes monitoring vendor performance, tracking service levels, and resolving issues or conflicts that may arise.
• There are also needs to collaborate with internal teams to conduct vendor assessments, evaluate risks, and implement strategies for vendor optimization and cost reduction.

What You'll Do:

• Assess and manage vendor-related risks, including vendor performance risks, contractual risks, cybersecurity risks, and regulatory compliance risks. Establish risk management processes and mitigation strategies. Monitor vendor compliance with relevant regulations, data privacy, and security standards. Conduct vendor audits and assessments as needed.
• Develop and maintain positive and collaborative relationships with technology vendors. Serve as the primary point of contact for vendor-related inquiries, escalations, and issue resolution. Foster strong vendor partnerships based on open communication, mutual trust, and alignment of objectives.
• Identify opportunities for collaboration and innovation with technology vendors. Encourage continuous improvement and value-add initiatives from vendors. Work closely with vendors to explore emerging technologies, market trends, and best practices. Facilitate vendor presentations, demonstrations, and knowledge sharing sessions.
• Track and manage technology vendor-related budgets, expenses, and invoices. Review and approve vendor invoices for accuracy and compliance. Conduct cost optimization analyses and negotiate pricing with vendors to achieve cost savings and efficiencies.
• Maintain inventory of technology vendors, contracts, and key vendor-related information. Regularly assess the vendor portfolio and vendor consolidation opportunities. Identify opportunities for strategic vendor partnerships, vendor rationalization, and vendor performance enhancement.
• Identify areas for process improvement within the vendor management function. Develop and implement standardized vendor management processes, templates, and tools. Drive initiatives to streamline vendor onboarding, vendor performance tracking, and vendor relationship management.

What We're Seeking:

• Experience in negotiating and managing contracts with technology vendors is highly desirable.
• In-depth knowledge and understanding of procurement processes, vendor selection, and negotiation strategies is necessary. Familiar with sourcing strategies, request for proposals (RFP) processes, supplier evaluation, and performance monitoring.
• Experience in managing vendor relationships and ensuring compliance with contractual obligations.
• In-depth knowledge and understanding of vendor management principles, best practices, and methodologies is necessary. Familiar with vendor selection processes, contract negotiations, performance monitoring, and relationship management. Significant experience in conducting vendor assessments, evaluating vendor capabilities, and assessing vendor risks
• Solid understanding of technology products, services, and industry trends. Familiar with a wide range of technology solutions, such as software licenses, hardware procurement, cloud services, and professional services engagements. Stay updated with emerging technologies and their potential impact on procurement strategies.
• Proficiency in conducting supplier evaluations, analyzing supplier capabilities, and assessing supplier risks is important. IT Vendor Management Leads should have experience in evaluating proposals, conducting due diligence, and selecting vendors that align with the organization's needs and strategic objectives. They should possess strong negotiation skills to secure favorable contract terms and pricing.
• Excellent relationship management and communication skills are vital for this role. Able to build and maintain positive relationships with technology vendors, establish effective communication channels, and resolve issues or conflicts in a collaborative manner. Competent in managing stakeholder expectations and influencing decision-making related to vendor management.
• Proficiency in data analysis, financial analysis, and cost management is necessary. Able to analyze vendor performance metrics, evaluate total cost of ownership, and identify opportunities for cost optimization and value generation.
• Possess strong financial acumen to manage vendor contracts within budgetary constraints.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart casual dress code
• Open culture

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Technology Risk and Compliance Lead of on our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Our first line technology compliance team and responsible for the effectiveness of controls based regulatory requirements, policies, standards and processes from a technology standpoint for our digital bank.

What You'll Do:

• Implement Key Risk and Control Indicators (KRIs/KCIs) to actively monitor and track non-compliance. Escalate and track to closure identified non-compliances.
• Develop and maintain relevant technology policies, standards and procedures to meet regulatory and corporate compliance requirements.
• Continuously monitor, track and ensure closure of technology and cyber security events, requests and submissions from generated tools, systems and users. Conduct regular effectiveness testing of technology controls.
• Track identified gaps and ensure that remediation meet internal compliance requirements or industry best practices.
• Communicate regularly with business users and other lines of defense (within the enterprise risk framework) to better understand latest technology compliance requirements
• Collaborate to manage internal risk acceptances raised and corrective risk remediation plan
• Support internal and external technology audits, and ensure timely audit and compliance reporting.

What We're Seeking:

• Familiar the latest Information Security principles, techniques, protocols and other industry IT governance standard best practices (e.g. ISO27001, NIST, ITIL, PCI-DSS).
• Preferably with one or more related certification in the areas of Technology Risk / Information Security – CRISC, CISM, CISA, CGEIT or equivalent.
• Knowledge of banking products and services and their supporting technology systems/platforms, with familiarity of front to back-office processes desired.
• Well-versed and solid have work experience related to BNM regulatory frameworks including policy documents on Risk Management in Technology, Outsourcing, Business Continuity Management, Management of Customer Information and Permitted Disclosures amongst others.
• Individual contributor who is delivery focused and possesses interpersonal skills, team player, have strategic thinking and encompassing the ability to build strategic collaborations.
• Excellent oral and written communication skills.

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

• Our Technology team is the backbone of our business. We help the digital bank develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. 

• As a DevOps Engineer (Digital Bank), you will be part of our digital infrastructure technology team to manage and oversee the development, implementation, and maintenance of the bank’s infrastructure and platform systems. This position plays a critical role in establishing and maintaining a robust and scalable technology foundation for the bank in enabling the smooth operation and delivery of applications and services
  • Develop and execute the strategy for continuous integration and continuous deployment (CI/CD) practices and tools, ensuring alignment with the organization's goals and objectives.
  • Lead a team responsible for implementing and managing CI/CD pipelines, automation frameworks, and release management processes.
  • Define and enforce CI/CD standards, best practices, and workflows across development, testing, and production environments.
  • Collaborate with stakeholders, including development teams, quality assurance, and operations, to gather requirements and prioritize CI/CD initiatives.
  • Design and implement robust and scalable CI/CD pipelines, incorporating build automation, testing, deployment, and monitoring processes.
  • Manage and oversee the configuration, maintenance, and performance of CI/CD tools and platforms, such as Jenkins, GitLab, or similar tools.
  • Ensure the security and integrity of the CI/CD pipelines, implementing appropriate controls, access restrictions, and encryption mechanisms.
  • Monitor and optimize CI/CD processes and tools to improve efficiency, reliability, and time to market for software releases.
  • Collaborate with development teams to streamline application code integration, testing, and deployment processes.
  • Facilitate collaboration and communication between development, operations, and other stakeholders to ensure smooth and efficient software delivery.
  • Define and implement metrics and reporting mechanisms to track CI/CD pipeline performance, quality, and efficiency.

• • Bachelor’s degree or higher in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications
  • Minimum 5 years of professional experience in DevOps, software engineering or similar technical roles, preferably in large-scale enterprise environments. 
  • Proficiency in various DevOps tools and including experience with source code management systems (e.g., Git), build automation tools (e.g., Jenkins, Travis CI), configuration management tools (e.g., Ansible, Puppet, Chef), containerization platforms (e.g., Docker, Kubernetes), and cloud platforms (e.g., AWS, Azure, GCP). Knowledge of scripting languages (e.g., Bash, Python) and infrastructure-as-code frameworks (e.g., Terraform, CloudFormation) is also required.
  • Deep understanding of CI/CD principles, best practices, and methodologies is necessary. Have hands-on experience designing, implementing, and maintaining CI/CD pipelines to enable continuous integration, automated testing, and deployment of software applications. Familiar with tools for automated testing, static code analysis, code quality, and artifact management.
  • Knowledge of system architecture and infrastructure components is important for optimizing CI/CD processes. Understand scalable and highly available infrastructure designs, network configurations, and security considerations.
  • Having professional certifications and qualifications related to a DevOps Engineer is an added key advantage – examples include but not limited to Certified Kubernetes Administrator (CKA), Certified Jenkins Engineer, Docker Certified Associate, AWS Certified DevOps Engineer, etc
  • Excellent collaboration and communication skills. Need to work closely with software engineering teams, operations teams, and other stakeholders to ensure smooth integration and deployment processes. 
  • Have strong problem-solving and troubleshooting abilities for identifying and resolving issues in CI/CD pipelines

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Open culture

About the Team: 

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!  

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.  

As a Senior DevOps Engineer of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.  

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.  

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today! 

About the Role: 

• Develop and execute the strategy for continuous integration and continuous deployment (CI/CD) practices and tools, ensuring alignment with the organization's goals and objectives. 
• Lead a team responsible for implementing and managing CI/CD pipelines, automation frameworks, and release management processes. 
• Define and enforce CI/CD standards, best practices, and workflows across development, testing, and production environments. 

What You'll Do: 

• Collaborate with stakeholders, including development teams, quality assurance, and operations, to gather requirements and prioritize CI/CD initiatives. 
• Design and implement robust and scalable CI/CD pipelines, incorporating build automation, testing, deployment, and monitoring processes. 
• Manage and oversee the configuration, maintenance, and performance of CI/CD tools and platforms, such as Jenkins, GitLab, or similar tools. 
• Ensure the security and integrity of the CI/CD pipelines, implementing appropriate controls, access restrictions, and encryption mechanisms. 
• Monitor and optimize CI/CD processes and tools to improve efficiency, reliability, and time to market for software releases. 
• Collaborate with development teams to streamline application code integration, testing, and deployment processes. 
• Facilitate collaboration and communication between development, operations, and other stakeholders to ensure smooth and efficient software delivery. 
• Define and implement metrics and reporting mechanisms to track CI/CD pipeline performance, quality, and efficiency. 

What We're Seeking: 

• Good understanding on Java or any other OOP concept 
• Good understanding on messaging such as Kafka will be a plus 
• Good understanding on relational and non-relational databases will be a plus 
• Curiosity for continuous learning and improvement 
• Good ownership with the responsibilities assigned and deliverables 

What We Value: 

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth. 
• Responsibility and ownership, with a strong sense of accountability. 
• Commitment to teamwork and achieving shared goals. 
• Customer focus and dedication to delivering results. 
• A proactive approach to leading change and innovation. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Open culture
• Personal development opportunities

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

Job Responsibilities 

• Establish and maintain General Ledger accounts within the core banking system and others operations system 
• Posting Financial Transactions to the General Ledger 
• Develop and implement financial and operating procedures to enhance the operational efficiency of business unit 
• Prepare and updated related reports as needed 
• Work closely with the Payment Operation team and Treasury Operations Team on ensuring accurate processing of settlement and refund related matters 
• Perform any other assignments given by the immediate superior 

Requirements 

• Proven experience working in finance operations or a similar role within the banking or financial services industry. 
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• High proficiency in Microsoft Office applications 
• Ability to thrive in a fast-paced and dynamic environment. 
• Outstanding communication and interpersonal skills to effectively interact with internal team member. 

Perks & Benefits

• Nearby public transport
• Central location
• Smart Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Open culture
• Personal development opportunities

Overview:

2 positions available:

• The Fraud Specialist (Agent) / Senior Fraud Specialist (Team Lead) is responsible for primarily attending to the alerts generated by the Anti-Fraud system.
• This role requires in depth experience in identifying and resolving high risk incidents that may have the potential to result in fraud / scam losses to the customer.

Key Responsibilities:

A) Fraud Specialist (Agent) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Analyst_JR00000155

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Observe customer activities/transactions to identify suspicious fraudulent activity (e.g. Phone scam, Phishing, TAC scam and etc.)
• To perform callback to customer for suspicious activities/transaction flagged by anti-fraud detection system.
• Raise SAR to Compliance when needed (identification of mule account)
• Assist customer with initiating fraud dispute and recovery efforts (incidents with financial loss)
• Handles NSRC request and perform necessary actions on identified mule accts / and recovery efforts
• Any other tasks assign by Team Lead / Fraud M&D Lead

B) Senior Fraud Specialist (Team Lead) https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Kuala-Lumpur/Fraud-Monitoring-and-Detection-Specialist--Team-Lead-_JR00000165

To review, analyze and provide resolution of cases created via anti-fraud detection system within prescribed SLA.

• Responsible for management, facilitating workflow and capacity management at team-level.
• Provide coaching support to team members to improve on performance.
• Supports escalation of issues raised by team members to senior management.
• Constantly understand the fraud trend and research new monitoring enhancement to effectively mitigate possible new fraud trend for bank.
• Provide advisory regarding product specific issues that may arise.

Qualifications:

• Bachelor’s degree in a relevant field (e.g., finance, business, criminal justice).
• Minimum 3 years of relevant experience in Fraud Monitoring & Detection functions with Financial Institutions, and possess in depth understanding of industry trends and common fraud modes operandi.
• Ability to work 24/7 shifts, including weekends and public holidays.
• Strong analytical skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficient in English (written and spoken) and Microsoft Office applications.
• Good interpersonal, communication and organisational skills and is an effective team player.

Perks & Benefits

• Allowance (parking, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Free snacks
• Medical insurance
• Annual leave, Sick Leave, Childcare Leave, Family Care Leave and etc
• Open culture
• Personal development opportunities
• Paid training and development

Customer Service Representative - Join Our Digital Bank Project!

Are you ready to take your career to new heights? We invite you to be part of our groundbreaking digital bank project, where limitless opportunities await!

About Us: We’re not just a team; we’re a community of visionaries, innovators, and trailblazers. Collaborate closely with industry experts in a supportive environment that fosters creativity and exploration. Shape the future with us today!

Job Description: As a Customer Service Representative, you’ll play a crucial role in ensuring exceptional customer experiences. Here’s what you’ll do:

• Handle inbound/outbound enquiries, feedback and provide resolutions to end user and merchant over the phone or via emails relating to renowned product;  
• Provide accurate and efficient support work relating to the renowned products;  
• Ensure targets (customer satisfaction index, first call resolution, productivity) are met;  
• Obtain customer and merchant details to ensure all information are accurately and promptly keyed into database for transaction;  
• Actively promote and educate customers and merchant on the use of self-help and our digital services;  
• Generate interest in new products or services and connect customers and merchant with salesperson or small medium enterprise when required;  
• Ensure first call resolution and effective follow up with stakeholder for case closure in accordance to standard;  
• Collect and record customer and merchant feedback/information and share to Team Leader for proper escalation to appropriate departments for service / product improvement;  
• To assist Team Leaders and Supervisors in executing activities as planned in business and action plan;  
• To handle interaction in a professional manner and achieves quality standard and work with Team Leaders, Supervisors and Quality Assurance Executives on the strategy to improve quality standard that lead to excellent customer service; and  
• Able to diagnose technical problems and perform troubleshooting for end user and merchant.  

Requirements:  

• Candidate must possess at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;  
• Fresh graduates and experienced candidate with a minimum of 1 year of working experience in call centre environment (Preferably in ecommerce sector and banking industry);  
• Moderate or Strong knowledge in Microsoft Office programs – proficiency in Microsoft Excel, Microsoft Word;  
• Excellent written and verbal communication skills in English, proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;  
• Able to work under pressure;  
• Ability to work with cross-functional team to coordinate for desired output;  
• Excellent phone disposition;  
• Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment;  
• Passionate towards customer satisfaction;  
• Able to work on shift; and  
• Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service. 

Ready to embark on this thrilling adventure? Apply now:

https://seacapitalservices.wd3.myworkdayjobs.com/SEA_External/job/Customer-Service-Representative_JR00000065

Perks & Benefits

• EPF, Socso
• Allowance (travel, transportation, shift, meal, etc.)
• Nearby public transport
• Smart Casual dress code
• Free snacks / refreshment
• Medical insurance
• Open culture
• Personal development opportunities
• Flexi Benefits (Fitness, dental, childcare, traditional medical treatment etc)
• Insurance coverage
• Paid training and development

etc

About the Team:

Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await!

We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.

As a Quality Assurance & Test Analyst of our digital bank project, we're not just offering a job; we're presenting an opportunity to be part of something extraordinary.

You'll collaborate closely with some of the sharpest minds in the industry, operating within a supportive and collaborative environment that fosters creativity and exploration.

Your next thrilling adventure awaits with our digital bank project. Join us in shaping the future, today!

About the Role:

• Driving software quality and efficiency within our organization
• Designing test strategies, leading testing teams, and implementing best practices to enhance overall software quality.

What You'll Do:

Test Case Execution:  

• Execute test cases based on project requirements and test plans.  
• Follow pre-designed test cases or develop own cases to test various functionalities of the bank’s digital mobile platform and other solutions.  
• Conduct both manual and automated testing to validate software functionality.  
• Document test results and report defects to the development team. 
• Assist in setting up and maintaining testing environments and testing automation tools by administering configuration and troubleshooting tasks.  

Defect Tracking and Reporting:  

• Identify, document, and track software defects using issue tracking systems.  
• Provide detailed defect reports to assist developers in understanding and resolving issues. Communicate bugs clearly and concisely, providing detailed information for easy understanding and resolution.  
• Collaborate with the team to verify bug fixes and ensure the closure of reported issues. 

Regression and Performance Testing:  

• Conduct regression testing to ensure that new software changes do not adversely affect existing functionality, and performance testing to ensure the solution platform is able to withstand high workloads  
• Develop and maintain regression/performance test suites for different software applications.  

Test Documentation:  

• Create and maintain test documentation, including test cases, test scripts, and test data.  
• Contribute to the development and enhancement of test plans and test strategies.  
• Update test cases status, log testing efforts and maintain testing artefacts  

Collaboration:  

• Work closely with engineers, product managers, testing providers, system integrators and other stakeholders to understand project requirements. 
•  Analyze and clarify testing requirements with project managers, product team and engineers  
• Participate in team meetings to discuss testing progress, challenges, and potential improvements.  
• Communicate effectively with cross-functional teams to address quality concerns. 

 Automation Support:  

• Assist in the development and maintenance of automated test scripts. Collaborate with automation engineers to identify test cases suitable for automation.  
• Adherence to Quality Standards:  
• Ensure adherence to established quality standards and processes.  
• Contribute to the continuous improvement of testing processes and methodologies. 

What We're Seeking:

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Information System or a related field preferred; or with equivalent work experience together with professional certifications.  
• Relevant certifications in software testing (e.g., ISTQB) are a plus. Minimum 3 years’ working experience in a software testing team, with some experience related to end-to-end testing for large scale and major technology projects. Experienced in test planning, test design, and test execution. 
•  Experienced in both manual and automated testing. Familiar with testing standards, tools, processes, and frameworks in Agile and/or Waterfall methodologies and with at least one programming languages (e.g., Java, JavaScript, Python, Ruby, Groovy) for test automation. 
•  A meticulous eye for detail and a commitment to high quality.  
• Excellent analytics and problem-solving skills Knowledge of version control systems and continuous integration tools.  
• Good communication skills to interact effectively with cross-functional teams and stakeholders.  
• Ability to adapt to changing priorities and work in a dynamic, fast-paced environment. 
• Good domain knowledge of digital banking front-end or core banking applications. 
• Experience in managing testing on Digital platforms will be an added advantage.  
• Good cross-department communication and coordination skills, with an inquisitive mindset to ensure project implementation according to requirements in complex business and environmental situations. 

What We Value:

• Open-mindedness and constructive communication, fostering an environment of mutual support and growth.
• Responsibility and ownership, with a strong sense of accountability.
• Commitment to teamwork and achieving shared goals.
• Customer focus and dedication to delivering results.
• A proactive approach to leading change and innovation.

• Nearby public transport
• Smart casual dress code
• Medical insurance
• Open culture

Job Description:

• Execute end-to-end Treasury settlement workflows (validation, confirmation, releasing payment instructions):  
• Confirmation of deals against counterparties, including reviewing and matching of confirmations and resolution of trade discrepancies 
• Timely release of instructions for pre-matching and to ensure accurate trade settlement 
• Manual security and payment instructions preparation when required 
• Post trade functions and events such as fails management, corporate action events, and derivative trade reporting 
• Resolve settlement related issues and escalate as needed; recommend solutions to resolve complex issues 
• Develop SOPs (including training materials) with key stakeholders 
• Participate in testing and support the implementation of the treasury system 
• Propose and process system enhancements to improve productivity and efficiency 
• Adhere to processing KPIs, SLAs and be compliant with internal controls and external regulations 
• Troubleshoot trade queries and resolve issues in an accurate and timely manner 
• Assist provide guidance, and/or on the job training to new team members 
• To keep up to date with Treasury Products 
• Assist and participate in Internal and External audit reviews. 

Requirements 

• >5 years in Treasury operations; strong knowledge across desks (FXMM, FI, Equities) will be an asset  
• Knowledge of RENTAS, SWIFT will be an advantage 
• Strong risk compliance mindset 
• Strong analytical, communication, and process development skills 
• Ability to multi-task, prioritize and manage time effectively 
• Excellent verbal and written communication skills in English 
• Good working knowledge of MS Office (Excel, Word) 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Smart casual dress code
• Annual leave, medical leave, birthday leave