Total 5 Manager level Finance / Banking / Insurance job vacancies in Hoddesdon, Hertfordshire, EN11 9BX

• JOB TITLE: Driver Resolution Manager
• SALARY: £29431
• LOCATION(S): Watford
• HOURS: Full-time
• WORKING PATTERN: For the first 6 months you will be in office for 5 days a week and then move to hybrid, which involves spending at least three days per week at the Watford office site

About this Opportunity

To support and manage to resolve driver complaints or escalate to a Resolutions Manager where appropriate and ensure

About us / Why Lloyds Banking Group?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

We're an award winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We're committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for more information www.tuskerdirect.com

What you'll need

• Provide support to the Resolution Managers to enable them to respond to drivers timely and within set SLA's
• Respond to drivers who have provided feedback on Feefo
• Acknowledge newly submitted complaints with the driver, providing contact name and details of Resolution Manager who will be dealing with the case
• Complete KPI reports, monthly reports for service supplier KwikFit on NPS and CSAT scores
• Analyse data to determine complaint root cause and document findings
• To continuously improve our driver experience by analysing data from complaints and feedback
• To provide support to our drivers via a triage process by making outbound call to drivers who have provided negative feedback in customer satisfaction surveys or Trustpilot reviews

And any experience of these would be really useful

• Excellent written and verbal communication skills
• Previous customer service experience is essential
• Excellent attention to detail
• Previous experience of dealing with complaints

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 22 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

We're looking for a strategic and analytical Finance Manager to work for our client, a specialist supplier of environmentally friendly and sustainable living products for inside and outside the home.

This is a true finance business partnering role, you would work closely with the MD to oversee all financial operations, planning and analysis, playing a key role in shaping the company's financial strategies, overseeing its sustainable growth and driving success.

Offering a salary up to £50,000 plus a fantastic range of benefits including profit share bonus scheme, retail discounts programme, childcare scheme, gym discount, plus a range of wellbeing initiatives to encourage positive mental health. Hybrid working can be facilitated after completion of successful probationary period however you will ideally be situated a suitable distance from the Hitchin site.

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The Role
- Leading the budgeting and forecasting processes to support business planning and decision-making
- Conducting thorough financial analysis to identify trends, opportunities, and risks
- Providing insights and recommendations to the executive team based on financial performance
- Preparing accurate and timely financial reports for internal and external stakeholders
- Monitoring day to day accounting tasks including supplier invoice entry, bank reconciliations, payment runs
- Monitoring and manage cash flow to optimise working capital and liquidity
- Identifying and assessing financial risks, implementing strategies to mitigate these risks

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The Candidate
The ideal candidate for this Finance Manager role will be a fully qualified accountant with significant experience leading commercially driven finance functions within a fast-paced and ambitious environment. You must be able to demonstrate a firm understanding of finance operations, accounting practices, and working capital, plus the ability to apply systems knowledge to solve problems.

You will be an influential leader, comfortable working under pressure and able to meet tight deadlines, used to working with internal stakeholders as well as working as part of senior leadership teams. You will need to challenge assumptions and push back when needed and provide sometimes uncomfortable analysis in to site performances.

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The Company
A family-owned business running several ecommerce websites and operating on a number of online marketplaces, selling a wide range of environmentally friendly, sustainable and eco products for inside and outside the home. They are trying to help customers reduce their impact on the environment, and this is a great chance to join a forward-thinking business who believe in empowering staff to take responsibility and accountability.

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If you think you're right for this Finance Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.


INDMP

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

• JOB TITLE: Account Manager
• SALARY: £32,367
• LOCATION: Watford
• HOURS: Full-time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

As an Account Manager you'll manage Tusker's customers, both new and current to build strong relationships and meet customer needs.

You'll be :

• Providing pro-active account management to segment 1 and 2 customers for our salary sacrifice and contract hire customers.
• Identifying and managing opportunities to improve visibility and processes. Working with the Marketing team to strengthen customer relationships.
• Accurately completing documentation for the customer contacts and agreements
• Taking responsibility for enquiries (internally and externally), providing essential documentation, information and advice where necessary.
• Attend webinars when required, present to clients and complete scheme reviews via videoconferencing

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose

What you'll need

• Established history of rapport building and relationship management at a strategic level through excellent customer care.
• A high level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems
• Strong attention to detail with an excellent customer service ethos with a positive, proactive and enthusiastic.
• Understanding of company car policies and procedures and to be able to explain these at a driver and fleet manager level
• Strong organisational and time management skills with a proven ability to plan, problem solve and prioritise
• Willingness to learn new knowledge and skills in order to adapt to changes with our product and services

And any experience of these would be really useful

• A full UK driving licence

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes

* A generous pension contribution of up to 15%

* An annual performance-related bonus

* Share schemes including free shares

* Benefits you can adapt to your lifestyle, such as discounted shopping

* 24 days' holiday, with bank holidays on top

* A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Hope House Children’s Hospices have an opportunity for a Head of Finance to join our team based in Oswestry. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £56,434- £63,849 per annum plus a car allowance. At Hope House Children’s Hospices, we have a vision to reach every child and family who needs us and to ensure that no one faces the death of a child alone. About the Head of Finance role: The Head of Finance will be operationally responsible for the financial processes and governance of the charity and provide timely and relevant insight and analysis to influence decision making and performance. Managing the Finance team, you will lead on all accounting activities in accordance with the Charity Commission’s Standards of Recommended Practice (SORP), and ensure compliance with regulatory requirements including HMRC, the Charity Commission and the Gambling Commission. You will work closely with the Chief Executive and Director of Finance & Transformation to propose the financial strategy and budgets for the organisation to the Board of Trustees, and act as the principal liaison with the appointed auditors. What we are looking for a Head of Finance who: We are looking for a fully qualified accountant (CIMA/ACCA/ACA) with a depth of relevant financial management experience, strong leadership skills, and a willingness to work as part of a team to deliver the charity’s vision. You will be a strategic thinker who is able to clearly interpret and present complex information to different audiences. You will be familiar with financial systems and an expert in using Microsoft Excel. What we offer: In return for your commitment, we offer a great reward package, which includes:- generous annual leave entitlement pension scheme medical cash plan staff rewards programme flexible working arrangements great development opportunities Closing date: 15th January 2024 Interview date: 25th January 2024 If you think you have what it takes to be our Head of Finance then please click ‘apply’ now! We are welcoming informal discussions with our Director of Finance & Transformation, Andy Fergus, contact us on 01691 679679. We’d love to hear from you! Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.

We are looking for a highly organised, motivated, and experienced individual to take responsibility for day-to-day financial operations. You will be working for a well established Professional Financial Services business. This is a small, friendly Finance Team has a reputation for efficient, timely operations, and this new prominent role will be important in their next stage of growth.
This is a varied and hands-on role taking full ownership of the month end reporting process. Completing monthly balance sheet accounts reconciliations. Preparing monthly profit and loss reports. Budgeting, Cash Flow forecasting and management. Part/Fully Qualified ACCA or ACA or CIMA, or Qualified by Experience with a can-do attitude is essential. Experience with QuickBooks advantageous but not essential as training will be given. Hybrid working.


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