To work as an integral and highly valued member of the Multi-Disciplinary Team under the direction and supervision of Care Coordinators in promoting and monitoring the physical and mental health of service users. Providing person centered and holistic care which enables service users to be empowered and follow their recovery goals.
Part of this role will involve running a Physical Health Clinic and supporting the Clozapine Clinic.
The Community Support Worker will work with service users under the Care Program Approach for a time limited period of up to 12 sessions and review, developing goal based strategies to promote independence and recovery, these will be under the direct supervision of the service users Care Coordinator. To support individual service users in identifying, accessing and engaging in support in their local community, fulfilling independent life skills and developing an individual support network to promote service user’s recovery journey. The post holder will work with service users and carers with assessed eligible social care needs in order to promote recovery or prevent deterioration. They will offer direct support for carers completing carer’s assessments, reviews, offering advice & guidance, signposting to support services and completing funding applications.
They will be expected to work under minimal supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice. Although the Community Support Worker will not lead on safeguarding investigations they will be responsible for detecting, alerting and responding to concerns either through the course of their duties or as directed by a registered practitioner, including contributing to effective protection planning.
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Clinical
To support service users to direct their own Recovery process through encouraging them to work collaboratively with the team to identify their own goals and needs and to co-produce care plans to support these.
To assist service users to identify their strengths, personal interests and goals and support them to access and participate in activities which meet these whilst demonstrating acceptance of and respect towards service users' personal beliefs, uniqueness and identity
To promote and support service users to maintain and/or develop positive relationships with those within their community and learn how to improve or eliminate unhealthy relationships.
To work under the direction of the individuals Care Coordinator to be responsible for specific goals within the individuals Care Plan, working for up to 12 weeks with individuals with a clear remit and outcome.
To asses and manage risk effectively whilst ensuring risk does not prevent an individual's Recovery, in line with risk policies and procedures. To ensure any concerns regarding an individual's wellbeing, including issues of safeguarding, are raised with the responsible care co-orinator and/or team lead.
To demonstrate an evidenced based knowledge in the main physical health problems that adult clients may present with i.e. High blood pressure, sexual health, Diabetes, Obesity, Epilepsy, respiratory issues, constipation, lack of personal hygiene, including foot care.
To demonstrate an ability to undertake baseline physical observations and record results correctly. In addition, be able to identify anomalies that should be referred to the physical health lead nurse/ medical staff.
Baseline observations include:
• Blood Pressure
• Pulse
• Respirations
• Weight
• Height
• Elimination Pattern
• Eating Pattern
• Sleep Pattern
• Alcohol and drug eeducation
• Physical activity
• Smoking cessation following appropriate training
• Glucose Monitoring
• ECG’s following appropriate training if not currently trained
• Phlebotomy following appropriate training if not currently trained
To promote health and healthy living through the recovery college and specific health promotion weeks
To offer support to student nurses who require an introduction to health promotion and prevention, physical health monitoring and skills of observation.
To attend multi disciplinary team meetings and meetings in relation to service user care and recovery as required.
To assist individuals in managing their mental health on a day to day basis as agreed in their long term recovery care including providing goal based interventions, support, direction to enable service users to identify, access and engage with local support networks.
To assist service users to identify their strengths, personal interests and goals and support them to access and participate in community activities whilst demonstrating acceptance of and respect towards service users' personal beliefs, uniqueness and identity.
To promote and support service users to maintain and/or develop positive relationships with those within their community and learn how to improve or eliminate unhealthy relationships.
To work under the direction of the individuals Care Coordinator to be responsible for specific goals within the individuals Care Plan, working for up to 12 weeks with individuals with a clear remit and outcome.
To keep the responsible Care Coordinator informed of the progress, concerns or difficulties with the plan of work including engagement with individuals.
To asses and manage risk effectively whilst ensuring risk does not prevent an individual's Recovery, in line with risk policies and procedures. To ensure any concerns regarding an individual's wellbeing, including issues of safeguarding, are raised with the responsible Care Coordinator and/or team lead.
To act as an Ambassador for carers with the Team, attending Carers forums, developing and facilitating groups. Working closely with community support networks for carers and keeping a directory of local support networks for carers.
To offer and complete carers assessments for carers of all service users accessing the service, undertaking annual reviews, offering advice & guidance, signposting to local support networks.
Complete funding applications as appropriate for direct payments for carers, under the supervision and guidance of the Team Social Workers.
To attend weekly MDT team meetings as appropriate and Team/ Service Business Meetings & away days.
To work with individuals on an individual or group basis and to co-facilitate group intervention.
A percentage of work may involve providing support to care coordinators visiting complex clients presenting with risk that requires visits by two staff members.
To work flexible manner including planned out of hours in line with the service needs i.e. the out of hours’ cafe
This advert closes on Sunday 31 Dec 2023
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Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
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