Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This opening is at our Lowell location. Branch hours are: M-F (8:30-5:30) S (9-12)

Supervisory Responsibilities:  No

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.

• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
• Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:

• High School diploma or equivalent.
• Banking experience is a plus, but not required.
• Minimum of six months customer service/cash handling experience is desirable.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Duties:  None

Summary:  Aid bankers and clients as they navigate the SBA loan approval process from SBA Authorization to Closing. The SBA Closer I provides assistance with SBA loan application processing and post-approval servicing actions. They use the Credit Quest scoring system in conjunction with Microsoft Excel and SBA specific systems to complete their job. The SBA Closer I will grow to have an excellent understanding of SBA documentation requirements and the different programs offered by the Small Business Administration (SBA). The position will work closely with small business bankers and administrative assistants to provide a seamless loan closing experience for our clients.

Essential Job Duties:

• Provide world-class customer service to internal and external clients of the department
• Initiate verbal and written communication with Clients, Bankers, Administrative Assistants, and departments outside of Small Business
• Prepare SBA-specific documentation to comply with bank and SBA standards as necessary to close an SBA loan
• Close SBA 7a loans with clients to ensure proper loan document execution and explanation of documents to clients
• Follow, track, and communicate all necessary steps from SBA Authorization to SBA loan closing for each client instance
• Collect and catalogue all necessary SBA documents prior to loan closing
• Put SBA documentation into the bank’s file storage system
• Prepare SBA Authorizations as needed
• Monitor and perform all loan disbursements in compliance with Centier and SBA procedures
• Perform other duties as assigned by manager

Knowledge, Skills, and Abilities:

• Follow Centier Bank’s Essentials of Excellence
• Be a team player who exudes a positive attitude
• Possesses strong organizational skills and other personal leadership skills
• Proactive self-starter who takes direction well and can act upon it
• Strong working knowledge of Microsoft Office is required
• Experience with CSI and Loan Scoring Systems (i.e. Credit Quest, etc.) is preferred
• Some travel may be required as needed
• Knowledge and experience with Small Businesses Administration (SBA) programs is preferred

Minimum Qualifications: 

• 0 - 5 years of experience in SBA Processing, loan documentation, or related field
• Bachelor’s degree in Management or related field with a working knowledge of business financial statements preferred

Department hours are Monday-Friday 8:00-5:00 CST.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities:  No

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.

• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
• Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:

• High School diploma or equivalent.
• Banking experience is a plus, but not required.
• Minimum of six months customer service/cash handling experience is desirable.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Summary

The Department Applications Manager leads the management and optimization of the technology applications supporting multifaceted operations within the financial institution. Plays a crucial role in ensuring the efficiency, reliability, compliance, and effectiveness of systems. Collaborating with operations, technology teams, other stakeholders, this manager is responsible for overseeing the entire product lifecycle, from conception and development to implementation and continuous improvement, of applications to meet the evolving needs of associates, clients, and the institution.

Essential Duties and Responsibilities

• Applications Management
  • Oversee the development, implementation, and maintenance of operations applications
  • Actively ensure applications meet operational requirements, performance standards, and regulatory compliance
  • Actively ensure the availability, reliability, and security of systems
  • Collaborate with technology teams to troubleshoot and resolve application-related issues

• Lifecycle Management
  • Actively monitor the performance of applications throughout their lifecycle
  • Develop and analyze key performance indicators (KPIs) and provide feedback to identify areas for improvement
  • Develop and implement strategies for product retirement or replacement

• System Enhancement and Optimization
  • Actively collaborate with stakeholders to identify opportunities for system enhancements and optimizations
  • Drive initiatives to improve system performance, streamline processes, and enhance user experience
  • Create and maintain roadmaps and document process workflows
• Team and Project Leadership
  • Responsible for motivating others; Seeks and utilizes internal and external resources to improve the department
  • Lead the planning and execution of projects related to applications, including system upgrades, integrations, and new system implementations
  • Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope
  • Foster a culture of innovation, collaboration, and excellence with the team; Lead and mentor stakeholders
  • Delegate tasks and responsibilities, ensuring team members are accountable for their contributions
• Vendor Management
  • Manage relationships with third-party vendors and service providers that provide applications
  • Collaborate with teams to evaluate and select new vendors as needed, ensuring compliance with organizational standards
  • Negotiate contracts, evaluate service levels, and ensure vendor compliance with agreed upon terms
• Compliance and Risk Management
  • Actively ensure applications comply with regulatory requirements and industry standards
  • Identify and mitigate risks associated with application-related processes
  • Collaborate with compliance teams to implement necessary controls
• Training and Documentation
  • Conduct and work with Talent Development to develop and provide training on new systems, features, and processes
  • Develop and maintain comprehensive documentation for applications, including user guides and standard operating procedures
• Performance Monitoring
  • Establish key performance indicators (KPIs) for deposit applications.
  • Monitor and analyze application performance, implementing improvements as needed
• Collaboration with Stakeholders
  • Build relationships and work closely with operational teams, technology team, other departments, and external vendors to understand business requirements, identify opportunities for system enhancements, and ensure applications meet operational needs
  • Address stakeholder concerns and communicate effectively with management on status and performance
• Department Transformation
  • Directly impacts the future success of Deposit Operations
  • Review departmental objectives, evaluate new approaches to problem solving, and assess changing facts or conditions
  • Study trends and variances and act upon findings
  • Set transformation precedents to impact long-term department operations
  • Actively establish policies and procedures

Other Duties and Responsibilities

• Other duties and responsibilities may be assigned by manager

Knowledge, Skills, and Abilities

• Experience or familiarity with core banking providers, applications, and financial services industry
• Strong understanding of bank operations processes and regulations
• Excellent communication, leadership, and interpersonal skills to interact with diverse teams in a diplomatic manner
• Capability to manage multiple tasks simultaneously, adapt to changing priorities, and exercise independent judgement
• Analytical mindset with the ability to independently interpret data and trends to make informed decisions
• Adaptable and open to learning new processes and technologies
• Proven ability to identify issues, analyze root causes, and propose solutions to resolve complex and multifaceted issues
• Willingness and ability to participate in process improvement initiatives to enhance the efficiency and effectiveness of operations

Minimum Qualifications

• Bachelor's degree in Business, Technology, Project Management, or a relevant field
• Minimum of 7 years of experience in managing financial institution applications, with a focus on deposit operations
• Experience or familiarity with core banking providers, applications, and financial services industry
• Proficiency in using banking software and systems, as well as Microsoft Office applications

**Department hours are Monday-Friday 8:00-5:00 CST

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Summary

The Transition Manager plays a pivotal role in ensuring the successful execution and completion of multifaceted transition projects and initiatives within Deposit Operations. Responsible for planning, coordinating, and overseeing various complex transition projects and initiatives from inception to completion, while ensuring they align with the department's goals and objectives. Possesses the ability to lead cross-functional teams, manage resources, and deliver and support transition projects and initiatives on time and within budget.

Essential Duties and Responsibilities

• Transition Project and Initiative Planning and Execution
  • Define scope, objectives, and deliverables
  • Develop transition plans, timelines, and budgets, ensuring projects and initiatives are delivered on time and within scope
  • Lead meetings and provide clear directions to cross-functional teams
• Team and Transition Leadership
  • Responsible for motivating others; Seeks and utilizes internal and external resources to improve the department
  • Form, assemble, and lead cross-functional teams
  • Foster a culture of innovation, collaboration, and excellence with the team; Lead and mentor stakeholders
  • Delegate tasks and responsibilities, ensuring team members are accountable for their contributions
• Resource Management
  • Identify and allocate resources required for execution of transition plans
  • Monitor resource utilization and make adjustments as necessary
  • Ensure teams have the necessary tools, equipment, and support to complete their tasks
• Risk Management
  • Identify potential risks and develop mitigation plans
  • Proactively address issues and challenges that may arise with change events     
  • Ensure compliance with relevant regulations and quality standards

• Communication
  • Maintain regular communication with stakeholders, providing updates on status, progress, and potential issues
  • Prepare and present status reports to department leadership
• Budget Control
  • Monitor expenditures and ensure adherence to the allocated budget
  • Identify cost-saving opportunities and optimize expenses
• Quality Assurance
  • Ensure that deliverables meet quality standards and departmental objectives
  • Implement and maintain quality control processes
• Documentation and Reporting
  • Maintain comprehensive documentation, including transition plans, schedules, and reports
  • Prepare post-mortem evaluation reports to identify lessons learned and areas for improvement
• Collaboration with Stakeholders
  • Build relationships and work closely with operational teams, technology team, other departments, and external vendors to understand business requirements, identify opportunities for enhancements, and ensure overall effectiveness of operational needs
  • Address stakeholder concerns and communicate effectively with management on status and performance
• Department Transformation
  • Directly impacts the future success of Deposit Operations
  • Review departmental objectives, evaluate new approaches to problem solving, and assess changing facts or conditions
  • Study trends and variances and act upon findings
  • Set transformation precedents to impact long-term department operations
  • Establish policies and procedures

Other Duties and Responsibilities

• Other duties and responsibilities may be assigned by manager

Knowledge, Skills, and Abilities

• Experience or familiarity with core banking providers, applications, and financial services industry
• Excellent communication, leadership, and interpersonal skills to interact with diverse teams in a diplomatic manner
• Capability to manage multiple tasks simultaneously, adapt to changing priorities, and exercise independent judgement
• Analytical mindset with the ability to independently interpret data and trends to make informed decisions
• Adaptable and open to learning new processes and technologies
• Proven ability to identify issues, analyze root causes, and propose solutions to resolve complex and multifaceted issues
• Willingness and ability to participate in process improvement initiatives to enhance the efficiency and effectiveness of operations

Minimum Qualifications

• Bachelor's degree in Business, Technology, Project Management, or a relevant field
• Minimum of 7 years of experience in project management, with a track record of successfully delivering projects and initiatives on time and within budget
• Project Management Professional (PMP) certification is a plus
• Proficiency in project management methodology, software, and tools
• Proficiency in using banking software and systems, as well as Microsoft Office applications

**Department hours are Monday-Friday 8:00-5:00 CST

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities:    None 

Summary:  Responsible for specialized bank settings within the Deposit System of our core software. Works with a variety of departments to ensure capabilities of the core are used to improve internal efficiencies, as well as ensure system specs and procedures are reflecting organizational wants for client experience. Will work closely with core vendor to make sure there is a clear understanding of the variety of technical aspects within the Deposit System of our core.    

Essential Duties and Responsibilities: 

Core knowledge source

• Maintain a high level of Deposit System core competency.
• Stay up to date on core enhancements and make suggestions when we should take advantage of updates.
• Assist Technical Solutions’ project managers with documenting core enhancement requests.
• Maintain a strong working partnership with core vendor to ensure we are doing our part to document requests and test enhancements.
• Provide technical core guidance to assist with projects and implementation of procedural changes, as well as be overall Deposit System technical support.
• Administer mass file maintenance throughout the Deposit System.
• Perform daily, weekly, monthly, and yearly tasks within the Deposit System core.
• Serve as CenterDoc administrator and system support.
• Assist with Data Governance initiatives.
• Maintain a high level of confidentiality and utilize core system access in an ethical manner.

Analysis/Improve Efficiencies

• Serve as a report/data expert to help end users understand data sources and utilize information.
• Perform research, complete independent analysis, and interpret data to create summaries that lead to recommendations, assisting with strategic decisions and operational improvements.
• Become proficient in core reporting software in order to:
  • introduce more sophisticated tracking and error detection
  • improve operational efficiencies
  • provide a variety of departments auditor/examiner information
• Gain functional expertise in order to assist in streamline/redirect operational efforts.

Personal Development

• Engage in personal development activities such as Lynda courses and internal/external training to assist in career growth. 
• Hold one’s self to high expectations and develop work habits that lead to well organized, high detailed, and accurate results.
• Take the time to think through problems from the big picture and understand how tasks fit into overall bank strategy.
• Develop leadership skills that result in strong interactions with operational/management personnel. 
• Create process to keep management up to date on projects and to meet deadlines.
• Strive to provide a World-Class Service experience in every interaction.
• Ensure self follows the Essentials of Excellence and exhibit Centier’s Corporate Values during every interaction.

Knowledge, Skills, and Abilities:

• Have extensive experience with Deposit System core features in order to serve as core liaison for a variety of tasks and projects.
• Have a strong understanding of banking operations including interest rate calculations, earning credit rate calculation, etc.
• Able to independently research, test, and translate software features to non-technical associates to ensure system is operating as bank has intended. 
• Strong PC application skills with knowledge and competence in Microsoft Outlook, Microsoft Excel including advanced formulas for large data sets.  
• Willingness to learn new things, ask questions and clarify information.
• Ability to perform moderately complex to complex assignments and handle diversified duties and coordination of related activities.
• Have excellent verbal and written communication skills.
• Attentive to detail and accuracy and strong follow-through.
• Ability to handle multiple tasks for multiple areas in the organization.
• Ability to work with supervisor to prioritize tasks based on upcoming deadlines.
• Capability to work well independently and with others in a team environment.
• Flexible and able to handle change well in a fast pace environment.

Minimum Qualifications:

• Associates degree required, Bachelor’s degree preferred
• 3+ years work experience in bank operations or technical production environment preferred
• Analysis, project management, and/or system administrator experience preferred.

**Department hours are Monday-Friday 8:00-5:00 CST

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities: None

Summary: The Information Security Analyst (ISA), under the direction of the Information Security Officer, is responsible for assisting in the implementation, monitoring and enforcement of the information security policies, procedures, programs and framework for Centier’s Information Security Program. The ISA will maintain and perform bank-wide asset risk assessments and monitor for various risks across the bank. The ISA may serve as an advisor to other departments regarding information security risk, including internal audit, infrastructure engineering, risk and compliance departments. The ISA will make recommendations to the Information Security Officer, Chief Information Officer and other stake holders on reducing unacceptable risk exposure.

Essential Duties and Responsibilities: 

• Monitor security device logs to protect systems and information infrastructure, including but not limited to firewall logs, Security Event Information Management (SEIM) logs and endpoint protection program logs.
• Use a variety of analysis techniques and procedures to determine hardware, software and systems are operating within specified parameters to ensure integrity, availability and confidentiality.
• Provide 24/7 security related on-call emergency support.
• Has the ability to make critical security decisions in absence of the Information Security Officer and Chief Information Officer.
• Use appropriate procedures to test technical safeguards on a regular basis.
• Work with the Information Security Officer, Chief Information Officer and Infrastructure Engineering Team to fix detected vulnerabilities to maintain a high-security standard.
• Use a change management system to track, document and respond to support tickets.
• Assist in the investigation of security breaches.
• Monitor information security trends (internal and external) to the Bank and keep leadership informed about information security-related concerns.
• Monitor security vulnerabilities and hacking threats in network and host systems.
• Ensure the IT environments are adequately protected from potential risks and threats.
• Track latest IT security innovations and keep abreast of latest cybersecurity technologies.
• Assist in performing on-going security monitoring of information systems including assessing information security risk through qualitative risk analysis on a regular basis.
• Evaluate new information security technologies and countermeasures against threats to information or privacy.

Other Duties and Responsibilities:

• Follow-up on detected security issues and assist with implementation of solutions to reduce security risks.
• Work with internal and external auditors to document and confirm that all security administrative duties are properly performed as well as demonstrate overall compliance.
• Engage in industry collaborative efforts to monitor, share, and discuss emerging security threats.
• Ability to adapt to a fast-moving IT landscape and keep pace with latest thinking and new security technologies.
• Develop security reports and dashboards.
• Be willing to work flexible hours including evenings and weekends as the job demands and travel as required.

Knowledge, Skills, and Abilities:

• knowledge of safeguarding Network and Infrastructure Cybersecurity Technologies and Threats.
• Excellent presentation and communication skills, providing verbal and written communication to the Information Security Officer, Chief Information Officer, and Infrastructure Engineering Team.
• Flexible and adaptable; capable of changing direction where required and showing flexibility to meet new demands.
• Creative thinking: able to look at alternatives and consider new ways of thinking to problem solve.
• Multi-tasking: manage several concurrent projects and prioritize demands.

Minimum Qualifications:

• Bachelor’s in Computer Science, Information Technology or relevant professional experience.
• 4+ years of experience in information technology, with a preference for cybersecurity in financial institutions.
• Must display subject matter experience in application / network / system security, and vulnerability testing.
• Industry certifications preferred, such as CCNA Security, Security+ or other certification at a similar level.

**Department hours are Monday-Friday 8:00-5:00 CST

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

SUPERVISORY DUTIES: None

SUMMARY:  The Continuous Improvement Analyst will be responsible for collaborating with internal business units to identify, communicate, and implement process improvement and change initiatives throughout the bank. This will include both a consideration for technical change management as well as a focus on the people side of change. The Continuous Improvement Analyst will work closely with the Technical Solutions Center and Stakeholders to deliver solutions that meet the needs of internal clients.

ESSENTIAL DUTIES:

• Gather business requirements for the improvement or change initiative.
• Facilitate change management activities focusing on the people-side of change.
• Collaborate with internal teams to analyze current business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Communicate possible solutions along with the risks associated.
• Coordinate and drive the efficient and timely completion of all work required for assigned initiatives.
• Conduct and coordinate training for technology solutions implemented as a part of change initiatives.
• Documentation of processes and proposed improvements.
• Document and follow up on important actions and decisions from meetings.
• Work with internal Technology teams to set up and design support transitions for ongoing administration.
• Coordinate and design testing with internal and external stakeholders.
• Ensure initiatives adhere to change management policies and standard practices.
• Other duties may be assigned.

OTHER DUTIES:

• Maintain and enhance industry and Centier technology solutions.
• Set standards of excellence by adhering to the Essentials of Excellence and Centier Values
• Exhibit positive energy, enthusiasm, and follow through on all projects.
• Celebrate successes with the team and the organization.
• Play an active role in Centier activities.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

• Solution-driven mindset, with demonstrated ability to work collaboratively with a diverse group of people.
• Ability to identify the impacts of a change on associates.
• Ability to explain technical concepts and processes clearly to non-technical clients.
• Ability to manage multiple complex tasks and/or projects simultaneously.
• Ability to inspire confidence and respect among clients.
• Ability to quickly learn new technology or processes.
• Ability to work effectively as part of a team or committee, as well as independently.
• Ability to build trusted relationships with internal and external clients.
• Ability to organize and prioritize work.
• Excellent spoken and written communication skills.
• Strong problem solving and decision-making skills.
• Detail oriented and methodical.
• Good time management and organizational skills.
• Ability to work in a fast-paced environment and adaptability to change.
• Proficient in MS Office Suite, MS Power Platform.
• Experience working in Smartsheet, and Jira is a plus.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree
• 2+ years of relevant experience in Banking Operations
• 2+ years of relevant experience in a Technology Role
• Knowledge of or certification in process improvement methodologies (e.g., Six Sigma, Lean, Kaizen, ADKAR) a plus

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

This position is for our Gary Downtown branch. Branch hours are M-F (9-5) S (9-12).

Supervisory Responsibilities:  No

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.

• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
• Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:

• High School diploma or equivalent.
• Banking experience is a plus, but not required.
• Minimum of six months customer service/cash handling experience is desirable.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities:  Yes

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Additional Duties:

• Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank.
• Demonstrated experience properly opening and closing branch facility.
• Cultivate strong relationships with clients, among associates, between branches and departments, and with external companies and organizations.  
• Assist with the development and implementation of strategies to meet or exceed branch goals to increase market and wallet share.
• Purposefully participate in and assist with overseeing the Servant Sales process per established guidelines.
• Serve clients by counseling them on their financial needs, complete account openings, and originating/closing loans.
• Compile consumer loan applications and see requests through entire process to closure or denial and properly handle client communication.  

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.
• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Assist management with operational duties including transaction approvals, lunch schedules, signing official checks, and other duties deemed necessary to maintain a sales and operational balance.
• Demonstrated ability to work and lead within a team environment.
• Train associates as a Branch New Account Mentor and successfully onboard them to serve clients at the desk.
• Demonstrated comprehension of consumer credit including loan to value, debt to income, and credit reports.
• Demonstrated ability to assist with observing, coaching, and training to enhance associate growth and development. 

Minimum Qualifications:

• High School diploma
• 3+ years previous banking
• New accounts, lending, and teller experience
• 2+ years proven sales experience

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities:  Yes

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Additional Duties:

• Ability to use independent judgement and safe and sound decision making to limit risk to both clients and the bank.
• Demonstrated experience properly opening and closing branch facility.
• Cultivate strong relationships with clients, among associates, between branches and departments, and with external companies and organizations.  
• Assist with the development and implementation of strategies to meet or exceed branch goals to increase market and wallet share.
• Purposefully participate in and assist with overseeing the Servant Sales process per established guidelines.
• Serve clients by counseling them on their financial needs, complete account openings, and originating/closing loans.
• Compile consumer loan applications and see requests through entire process to closure or denial and properly handle client communication.  

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.
• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Assist management with operational duties including transaction approvals, lunch schedules, signing official checks, and other duties deemed necessary to maintain a sales and operational balance.
• Demonstrated ability to work and lead within a team environment.
• Train associates as a Branch New Account Mentor and successfully onboard them to serve clients at the desk.
• Demonstrated comprehension of consumer credit including loan to value, debt to income, and credit reports.
• Demonstrated ability to assist with observing, coaching, and training to enhance associate growth and development. 

Minimum Qualifications:

• High School diploma
• 3+ years previous banking
• New accounts, lending, and teller experience
• 2+ years proven sales experience

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities: None

Summary:
Responsible for participating with local affordable housing agencies in training and educating potential clients, proactively soliciting those potential clients, soliciting referral sources to get mortgage loans, provide information during inquiries and ultimately, if appropriate, invite the client to make application and interviewing mortgage loan applicants in a friendly and efficient manner by securing an application and all supporting documents for submission to loan processing.
Essential Duties and Responsibilities:
•Responsible for making sales calls on realtors, builders, and other pertinent parties for the purpose of soliciting mortgage loans, developing banking relationships, and cross-selling services.
•Responsible for participating with the many affordable housing agencies in the respective local markets the Community Loan Officer represents.
•Interview loan applicants to document income, debt, credit history, employment, and general information.
•Request and review documents such as income tax returns, W-2’s, purchase agreements, legal descriptions, forms for verification, and all other documents necessary to properly process an application.
•Determine if applicants meet established standards or what additional information might be necessary for further consideration.
•Ability to analyze financial information, including but not limited to tax returns
•Inform applicants of all costs and closing fees associated with the loan request.
•Submit completed loan applications and all supporting documents to loan processing to begin processing of the loan.
•Call applicants to resolve discrepancies such as derogatory credit, unlisted debt or any other issue.
•Inform loan applicants of loan approval or denial.
•Participate in all scheduled meetings deemed necessary by management.
•Communicate open and honestly with all bank associate’s including management and with clients and potential clients.
•Meet production goals on a monthly basis.
•Attend loan closings.
•Understand and adhere to all bank and government regulations, rules, policies, and procedures including, but not limited to operations and compliance.
Other Duties and Responsibilities:
•Represent the bank in community activities including business, charitable, civic, and social to develop and maintain client contact and referral relationships.
•Engage in personal development activities such as BAI courses and internal/external training to assist in growing in career.

Knowledge, Skills, and Abilities:
•Computer knowledge in a Windows environment and working with a mouse. Basic computer knowledge in Microsoft Word and Excel.
•Ability to review and understand a variety of resources and information including financial related information.
•Proofread and verify written materials.
•Read and process written and numerical information.
•Operate a computer keyboard and adding machine.
•Read alpha and numeric information on a computer monitor screen.
•Ability to work independently and in a team environment.

Minimum Qualifications:
•Bachelor’s degree in a business related field
•3 years commissioned lending experience.

**This is a full-time, 40 hour per week position. Department hours are Monday-Friday, but candidates must have the ability to flex their schedule to meet client needs.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities:  No

Summary:  As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them.  They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.  This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow. 

Essential Duties and Responsibilities: 

• Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
• Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
• Understand, promote, and advise on the bank’s products, services and digital delivery channels.
• Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
• Count drawer daily and ensure that cash is in balance.  When not in balance, must make effort to identify error.

• Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.      
• Maintain a position of trust and responsibility by keeping all customer business confidential.
• Handle and resolve client problems and complaints in a quick and efficient manner.
• Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.   
• Assist associates with balancing their drawers and locating errors.
• Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
• Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
• Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
• Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism.  Log all hours in volunteer system.
• Engage in personal development activities such as online learning and internal/external training to assist in career growth. 

• Identify and act on opportunities to refer clients to specialists in other lines of business. 

• Perform PA’s, aisle time, and other promotional activities (if applicable).    
• Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.   
• Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:

• The position responsibilities outlined above are not meant to be construed as all encompassing.  Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
• Mentor fellow associates on various tasks and assignments.
• Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

• Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
• Proofread and verify written materials.
• High attention to detail to ensure accuracy.
• Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
• Make texture judgments in verifying the authenticity of currency.

• Ability to work well with others and in a team environment.
• Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
• Consultative skills to identify a client’s financial needs and recommend solutions.
• Adopt new technology, system conversions and software rollouts to successful implementation.
• Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
• Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
• Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:

• High School diploma or equivalent.
• Banking experience is a plus, but not required.
• Minimum of six months customer service/cash handling experience is desirable.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

SUPERVISORY RESPONSIBILITIES: None

SUMMARY:  The Data Services Analyst will be responsible for the analysis of existing data repositories, maintenance and expansion of data reporting environments (DataMart/Datawarehouse), recommendation and implementation of software and tools to streamline the usage of data reporting environments, and development of data standards to ensure accuracy of reports.  The Data Services Analyst will also serve as a subject matter expert to the company relating to databases and reporting.  This will include working closely with business units to determine current data and reporting needs as well as identifying and assisting with future data and reporting requirements. The Data Services Analyst would also assist in the day to day administration of all reporting database systems.  This position will also work with Compliance and Audit Departments for reporting as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Solution-driven mindset, with demonstrated ability to work collaboratively with a diverse group of people
• Become a subject matter expert of key database tables/schemas/reports supporting business processes
• Understand and stay current with consistently changing business processes
• Design, Develop, and Deploy SQL Server Integration Services (SSIS) packages
• Develop Power BI dashboards, reports and data models.
• Develop reports in SQL Server Reporting Services (SSRS)
• Ability to work directly with end users to determine data reporting needs
• Assist in maintaining a reporting environment and data standards for the company including report security / access.
• Understanding of BI best practices/methodologies, relational database management concepts, dimensional data modeling, data warehouse concepts and reporting techniques
• Ongoing development and maintenance of DataMart(s)/Datawarehouse(s)
• Proven analytical skills and an ability to use data and metrics to support assumptions and complete analysis
• Comfortable learning new data analysis techniques independently and continuously
• Manage projects/tasks to meet expected deadlines and deliverables
• Provide consistent and timely feedback to management and impacted users of projects/tasks progress
• Assist in the execution of a company-wide data strategy
• Other duties as assigned

OTHER DUTIES:

• Set standards of excellence by adhering to the Essentials of Excellence and Centier Values
• Exhibit positive energy, enthusiasm, and follow through on all projects
• Celebrate successes with the team and the organization
• Play an active role in Centier activities

KNOWLEDGE, SKILLS AND ABILITIES:

• Solid and demonstrated proficiency in SQL
• Experience with data extraction and transformation projects
• Data modelling and Object-Oriented Database Experience
• Exposure to Visual Studio / SQL Server Data Tools
• Exposure to Microsoft SSIS and SSRS
• Exposure to Power BI Dashboard/Report/Data Modeling configuration and implementation through Power BI Services
• Ability to explain technical concepts and processes clearly to non-technical clients
• Ability to manage multiple complex tasks and/or projects simultaneously
• Ability to work effectively as part of a team or committee, as well as independently
• Ability to build trusted relationships with internal and external clients
• Excellent spoken and written communication skills
• Strong problem solving and decision making skills
• Detail oriented and methodical
• Good time management and organizational skills
• Ability to work in a fast paced environment and an adaptability to change

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a related field or equivalent work experience
• 5+ years’ experience in a similar role
• Microsoft Power BI experience is a plus
• Microsoft Power Suite experience is a plus
• SAP BusinessObjects Reporting is a plus
• Technical Certifications are a plus

***This position is based out of our Corporate Centre in Merrillville, IN. Department hours are Monday-Friday 8:00-5:00 CST.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values?  Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks?  Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Duties: None

Summary: 

The Infrastructure Team is responsible for delivering and managing infrastructure solutions to support enterprise application systems and core infrastructure.  The team offers backup, storage, and virtualization services. As the Infrastructure Engineer, you will play a mission critical role in the design of the infrastructure that powers Centier reliability.  In this role, you will work to ensure our services, tooling, environment, and systems are secure, reliable, easy to deploy and maintain.  We’re looking for someone who can exhibit forward systems thinking and passion for producing world-class technology.  You must be able to work effectively within the various departments in which we support. The role will require the understanding of the enterprise architecture from end-to-end. Must be able to perform root cause analysis and solve complex problems.

Essential Duties: 

• Systems analysis of techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.
• Troubleshoot, analyze and resolve Mission Critical Infrastructure issues, i.e. network, SAN, virtualization, server, and database issues etc.
• Work with internal clients such as Dept Heads, IT, and Cybersecurity Officer to ensure systems are effectively integrated, configured, managed, and supported in pre-production and production.
• Practice continuous improvement by identifying single points of failure or unnecessary redundancies. Make recommendations and implement approved design changes.
• Analyze and diagnose the severity of critical situations and independently execute an action plan.
• Identify and develop custom automation tools or write scripts to eliminate manual tasks to reduce errors.
• Deploy Microsoft software, back office and third-party applications in a repeatable and documented way; capture and maintain documentation of specifications, process, systems, and procedures.
• Off hours availability required for occasional on call and planned maintenance procedures.

Other Duties and Responsibilities:

• Assist with level 3 help desk ticketing and phone support as needed
• Serve as an escalation point for advanced technical issues
• Available and willing to respond to emergencies or cover on call responsibilities as needed

Knowledge, Skills, and Abilities:

• High attention to detail
• Strong documentation & communication skills
• Strong problem solving, decision-making, and analytical abilities
• Positive, self-motivated individual who can complete goals independently
• Solid understanding of Microsoft infrastructure technologies including DHCP, DNS, WINS, Active Directory, Group Policy Objects , Federation services, and scripting
• Proficient with Windows Server 2016 and 2019, Windows10, 11 and Microsoft 365
• Working knowledge of Storage Area Networks, preferably in an ISCSI environment
• Technical knowledge of VMware virtualization technologies (vCenter, vSphere, ESXi, DRS, vMotion, HA)
• Experience with mainstream anti-virus, backup, and patch management systems
• Experience with backup software, preferably Veeam
• Microsoft Intune and Mobile Device Management experience helpful

Minimum Qualifications:

• Bachelor’s Degree required
• 5+ years’ experience in a similar role
• Understanding of networking protocols and network layer troubleshooting and hands-on experience with configuring, upgrading, and troubleshooting Cisco router and switches.
• Certifications from Microsoft and/or Cisco are a plus.

What do I do now?

• Apply with us!
• Refer this opening to others!

Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at hrcareers@centier.com. 

Equal Opportunity Employer: Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. 

Member FDIC