Total 12 Engineering job vacancies in Jl. Lebak Bulus Ii No.16a, Rt.4/rw.4, Lb. Bulus, Kec. Cilandak, Kota Jakarta Selatan

As Pre Sales Engineer, you play important role in collaborate with the sales support or account team by acting as technical experts in customer presentations and able to determine the technical requirements to meet client goals, act as liaison between the internal sales/business development team and resellers.

In addition, you will be responsible to:

• Work closely with sales, business development and product team to understand customer requirements
• Prepare bill of material and proposal for the products and solutions
• Actively engage business partners for product/technology update and conduct proof of concepts when requested
• Engage with customers' technical team to obtain the confirmation on the design and proposal
• Prepare reports and attend weekly pre-sales progress meeting

What you'll need to succeed in this role:

• 2 years' experience in pre-sales for IT enterprise solutions.
• Have knowledge on Server & Storage or Network Security or Software Licensing products and solutions.
• Currently in technical support role, but keen to venture into pre-sales are encouraged to apply
• Good in communication and interpersonal skill, team player
• Candidates must possess at least a Diploma/Advanced Diploma or Degree in Computer Science/Information Technology.
• Possess own transportation and willing to travel.

Perks and Benefits:

• Allowances - travel and mobile 
• Performance rewards - incentive and bonus 
• Annual salary review
• Car parking in office (by availability)
• Staff cafeteria
• Dental, medical and health insurance coverage
• Work-life balance - weekly and monthly Sports Club activities 
• On-the-job trainings and personal development opportunities

作為售前工程師，您在與銷售支援或客戶團隊的合作中發揮重要作用，在客戶演示中擔任技術專家，並能夠確定滿足客戶目標的技術要求，充當內部銷售/業務開發團隊和客戶之間的聯絡人。

此外，您將負責：

• 與銷售、業務開發和產品團隊密切合作，了解客戶需求
• 準備產品和解決方案的物料清單和提案
• 積極與業務合作夥伴合作進行產品/技術更新，並根據要求進行概念驗證
• 與客戶的技術團隊合作以獲得設計和提案的確認
• 準備報告並參加每週的銷售進度會議

要在這個職位上取得成功，您需要具備以下條件：

• 2 年 IT 企業解決方案售前經驗。
• 具備伺服器和儲存或網路安全或軟體授權產品和解決方案的知識。
• 目前擔任技術支援職務，但熱衷於進入售前，鼓勵申請
• 良好的溝通與人際交往能力，有團隊合作精神
• 候選人必須至少擁有電腦科學/資訊技術文憑/高級文憑或學位。
• 有自己的交通工具，願意出差。

津貼和福利：

• 津貼 - 旅行和移動
• 績效獎勵－激勵和獎金
• 年度薪資審核
• 辦公室停車場（視供應情況而定）
• 員工食堂
• 牙科、醫療和健康保險範圍
• 工作與生活的平衡－每周和每月的體育俱樂部活動
• 在職訓練和個人發展機會

We are seeking a highly skilled and motivated CNC Process Engineer to join our team. The ideal candidate will be responsible for optimizing manufacturing processes related to CNC machining operations. The CNC Process Engineer will play a crucial role in ensuring product quality, safety compliance, and operational efficiency. Key responsibilities include:

1. Technical Analysis: Conducting thorough technical analyses to identify areas for improvement in CNC machining processes.

2. Safety and Compliance: Ensuring that CNC machining processes comply with safety regulations and industry standards. Assessing potential hazards, developing safety protocols, and implementing measures to minimize risks to personnel and the environment.

3. Quality Control: Maintaining product quality by implementing robust quality control measures throughout the CNC machining process. This includes monitoring key performance indicators, conducting quality inspections, and troubleshooting quality issues.

4. Process Optimization: Continuously working to optimize CNC machining processes to improve efficiency, reduce costs, and minimize waste.

5. Documentation and Reporting: Documenting CNC process designs, operating procedures, and performance data. Providing clear and comprehensive reports on process performance and improvement initiatives.

6. Training and Support: Providing training and support to CNC machine operators and other personnel involved in implementing and operating CNC machining processes.

7. Continuous Improvement: Participating in continuous improvement initiatives to identify opportunities for process optimization and innovation. Staying informed about industry trends, emerging technologies, and best practices in CNC machining.

Requirements:

- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or related field.

- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree in Engineering (Mechanical/Industrial), or equivalent.

- Proven experience in CNC machining processes and operations.

- At least 3 year(s) of working experience in the engineering and manufacturing environment.

- Knowledge and skills in SPC/MSA/8D

If you are passionate about optimizing CNC machining processes and ensuring operational excellence, we encourage you to apply for this exciting opportunity. Join us in driving innovation and excellence in manufacturing.

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore data

1. Melakukan Monitoring, maintenance, dan Evaluasi terhadap infrastruktur Call Center Polri dalam kondisi terbaik dan berfungsi secara optimal mengacu kepada standart dan kualitas untuk menghasilkan pelayanan sesuai dengan standar yang ditetapkan.

2. Menjamin seluruh teknologi yang terkait dengan pelayanan berfungsi secara optimal mengacu kepada standart dan kualitas yang ditetapkan.

3. Menjaga aktifitas infrastruktur CC Polri berjalan dengan baik 

4. melakukan monitoring, koordinasi, dan evaluasi pengendalian evaluasi pengendalian teknis terhadap infrastruktur CC

5. Memastikan infrastruktur CC dalam kondisi terbaik untuk menghasilkan pelayanan sesuai standar

6. Melaksanakan program maintenance terhadap infrastruktur CC sesuai dengan jadwal yang telah di tetapkan

7. Melakukan backup dan restore datapol

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

Manage and drive z/OS Unix (Mainframe Access Management operations and audits).

Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.

Automate manual processes through scripting or via zSecure.

Possess strong knowledge of designing and reviewing RACF access groupings.

Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.

Experienced in managing Mainframe security projects, operations and implementation

Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.

Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA

Good to have strong experience with using zSecure Admin and zSecure Audit modules.

Good working knowledge of Access Management lifecycle and processes.

Experience in banking or financial services institutions preferred

This position is to organize and manage the Engineering team, perform administrative tasks and coordinate with the other departments. Monitor budget and control expenses within all areas of the department; as well participate in the preparation of the annual departmental operating budget and financial.

What you will be doing:

• Provide advice to senior management on all aspects of maintenance support, environmental controls and the operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Evaluate, control and record energy usage and implement and upgrade energy conservation systems
• Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program
• Verify completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, and external areas. Verify completion of all repairs, replacement, and renovation works throughout the hotel

• Responsible and accountable, under the direction of the Engineering Manager / Director of Engineering for the efficient overall day to day operation of the hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction. The Engineering Supervisor is responsible for emergency the team spirit and motivation all staff. They must also be fair and just in any staff disciplinary action required. The Engineering Supervisor is also expected to be a “hands on” supervisor. By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy. It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas.
• As a representative of senior management, Engineering Supervisor will be called upon to deal with guest problems or complaint related to the maintenance of the rooms.
• Assists the Engineering Manager / Director of Engineering, controls over all personnel in the department, manage work crews on their say-to-day operation.
• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.
• Overseas the daily movement of guest activities and be able to resolve any guest complaints.
• Must be organizing morning briefing give induction all technician staff also daily worker to arrange job to do.
• Direct support to engineering staff when need it.
• Organize FCU maintenance and break down.
• Tighten maintaining every single staff activity when on duty to set a goal department.

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

We at Indepay | Setara Networks are here to revolutionize the Indonesian payment ecosystem by introducing one click checkout services in order to make transactions zero-fee, instant, and rewarding for the consumer. 

On one side we’re working with financial institutes to enable real-time account to account transfers through our platform, and on the other-side we’re giving consumers a reliable and secure payment experience which is better than anything else they’ve experienced in the Indonesian ecosystem.