Total 6 job vacancies by Support Shepherd

Position: Web Solution Engineer

Work Hours (Client): Mondays to Fridays, EST

Pay Range: $1200 - $1800/month 

Location: Fully Remote

Responsibilities

• Assess current technology used and develop steps and processes to improve
• Work alongside account management, operations, customer service and data teams to monitor product performance and resolve bugs/issues
• Monitor merchant’s international site performance, ensure smooth performance, and take process improvement and Merchants’ feedback, input and requests back to the Product and Engineering teams
• Provide ongoing education and technical assistance to internal teams and OpenBorder merchants
• Support the Sales and Product teams in introducing OpenBorder solutions to merchants and partner

• 2+ years experience in project management & engineering
• 2+ years experience in solution design / integration with direct client interaction, in SaaS-based environment - technical sales or solutions engineer role preferred
• BS/Master’s degree in Computer Science or another technical field
• Strong communication skills with the ability to convey complex technical concepts to both technical and non-technical audiences
• Firm understanding of systems integration concepts and API implementation
• Strong understanding of go-to-market strategies and sales enablement needs is a plus
• Established problem-solving skills and troubleshooting abilities
• 1+ previous experience in eCommerce and Logistics/Operations environment is key
• Knowledge on Shopify and other eCommerce solutions is key
• Ability to multitask and work well under deadlines in a fast paced environment

Position: Senior Front End Engineer

Work Hours (Client): Mondays to Fridays, Must be willing to work in a flexible schedule to collaborate with team members in different time zones when necessary.

Pay Range: Upto - $2500/month

Duties and Responsibilities:

• Design, develop, and implement user interface components and web applications using React, Redux, and TypeScript.
• Collaborate with product management and engineering teams to define and implement innovative solutions for the product direction, visuals, and experience.
• Ensure the technical feasibility of UI/UX designs and translate them into high-quality code.
• Optimize application for maximum speed and scalability while ensuring application security.
• Maintain and improve website, troubleshoot issues, and ensure high performance across all devices.
• Participate in code reviews, mentoring junior developers, and enforce software development best practices.
• Stay up-to-date with emerging technologies and industry trends to apply them into operations and activities.
• Work closely with backend developers to integrate user-facing elements with server-side logic.

Minimum Requirements:

• Minimum of 7+ years of engineering experience, with a significant portion dedicated to front-end development in an agile environment.
• Exceptional programming skills with comprehensive experience in React, Redux, and TypeScript.
• Strong proficiency in HTML5, CSS3, and modern front-end build pipelines and tools.
• Experience with prototyping tools like Figma for designing and iterating on UI/UX designs.
• Familiarity with module bundlers, such as Webpack, and understanding of front-end optimization and performance techniques.
• Comfortable with submitting to a background and reference check.
• Excellent problem-solving skills, attention to detail, and the ability to work in a fast-paced, dynamic, team-oriented environment.

DISCLAIMER: This job posting is intended for the active pooling of candidates who will become part of our talent pool. Your qualifications will be assessed against both current and future job openings. Should your application align with a role that corresponds to your skills and experience, and an opportunity arises, our recruitment team will reach out to you immediately. Please note that this does not guarantee immediate placement or contact. Additionally, we exclusively consider applications from individuals who are Philippine citizens and currently reside in the Philippines during their application process.

Responsibilities

• Design and maintain infrastructure for clients' systems
• Automate deployment processes and implement continuous integration/delivery
• Monitor and troubleshoot systems for performance issues
• Collaborate with development teams to design and optimize systems for scalability and reliability
• Implement security measures and best practices to ensure the protection of clients' data
• Work with other teams to identify infrastructure needs and implement solutions accordingly
• Provide technical guidance and support to clients as needed

• Proven experience as a DevOps Engineer, Cloud Engineer, or similar software engineering role
• Bachelor's degree in Computer Science, Engineering, or related field
• Experience working on Linux-based infrastructure
• Experience in cloud computing and cloud integration
• Excellent understanding of Ruby, Python, Perl, and Java
• Configuration and managing databases such as MySQL, MongoDB
• Working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles

Position: Sales Engineer

Work Hours (Client): Mondays to Fridays 8am - 4pm MST/PST

Work Hours (MNL): Mondays to Fridays 11PM to 8AM PHT

About the Role:

We are seeking a skilled Proposal Coordinator / Sales Engineer with a strong engineering background in solar farm design. The ideal candidate will be responsible for creating detailed proposals and quotes for our large-scale solar projects. This role requires a blend of technical expertise in solar energy, proficiency in proposal development, and a sales-oriented mindset.

Duties and Responsibilities:

• Develop comprehensive proposals and quotes for large-scale solar farm projects based on specific project details.
• Utilize engineering knowledge to accurately convey technical aspects of solar farm design in proposals.
• Collaborate with engineering, sales, and project management teams to gather necessary information for proposal development.
• Create and maintain proposal documentation and sales materials.
• Use Microsoft Office tools (Excel, Word, PowerPoint) proficiently to create high-quality, professional documents.
• Respond to client inquiries and provide detailed information about our products and services.
• Assist in the sales process by providing technical expertise and support.
• Continuously update knowledge on solar farm technology and industry trends.

• Bachelor’s degree in Engineering, preferably in a field related to renewable energy or solar technology.
• 2+ proven experience in proposal writing, sales engineering, or a similar role in the solar energy or renewable energy industry.
• Strong understanding of large-scale solar farm design and implementation.
• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint).
• Excellent communication, interpersonal, and presentation skills.
• Detail-oriented with strong organizational and project management abilities.
• Ability to work in a fast-paced, deadline-driven environment.

Position: Full Stack Engineer

Work Hours: Mondays to Fridays 10PM to 6AM PHT

Pay Range: Upto $2500/month

About the Role:

As a Full Stack Engineer, you will be mainly working with our customer support team to fix customer bugs and work on creating internal workflows to make other team members more productive (setting up metrics dashboards, building internal tools, etc.). There's an emphasis on being highly available on Slack so we can respond to users quickly

Duties and Responsibilities:

• Design, develop, and maintain user-friendly web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Optimize web applications for maximum speed and scalability
• Ensure the technical feasibility of UI/UX designs
• Write clean, maintainable, and efficient code
• Stay up-to-date with emerging technologies and industry trends
• As the team expands, there is room to move on to feature-specific work as well

• 4+ years of experience as a Full Stack Engineer
• Proficiency with React JS (front end) experience
• Strong proficiency in front-end web development languages such as HTML, CSS, and JavaScript
• Experience with at least one modern front-end framework (e.g., React, Angular, Vue.js)
• Experience with back-end programming languages such as Node.js, Python, or PHP
• Ability to work independently and collaboratively in a team environment

LOOKING FOR FILIPINO CITIZENS CURRENTLY RESIDING IN THE PHILIPPINE ONLY!

Position : Software Engineer

Work Hours : 2 AM - 10 PM CST (40 hrs/5 days a week) / 4 PM - 12 AM Philippine Time

Pay Range :  1,000 - 2,500 USD / month

Our client is an e-commerce company that specializes in comedic and customisable apparel. In summary, a customer tells them what they want on a shirt and they design it. They work with a team of 100+ designers all over the globe.

They are looking for a professional Software Engineer to help in building applications for a backend database.

The goal is to create scalable and optimized software systems. The big three applications we are looking to build are in frontend to backend order flow, payment systems, and report generation.

Duties and Responsibilities:

• Develops information systems by designing, developing, and installing software solutions.
• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
• Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Investigates problem areas.
• Follows the software development lifecycle.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Prepares and installs solutions by determining and designing system specifications, standards, and programming.
• Improves operations by conducting systems analysis and recommending changes in policies and procedures.
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Accomplishes engineering and organization mission by completing related results as needed.

• 5+ years proven working experience in software engineering
• Experience with distributed systems using microservices
• Knowledge of OOP Principles
• Preferred experience with one of the following
• Java utilizing the Spring Framework
• C# utilizing the .NET Framework
• Experience with SQL and database management
• AWS Certified
• Knowledge of building, deploying and maintaining cloud-based applications utilizing a cloud provider (preferably AWS)
• Familiarity with software configuration management tools, defect tracking tools, and peer review
• Strong communication, documentation, and writing skills

Equipment Requirements:

• Dedicated and quiet workroom with good lighting for conducting business calls.
• Reliable and stable internet connection for seamless communication. 
• A computer or laptop with up-to-date software and hardware capabilities.
• Headset or headphones with a microphone for clear audio during calls.
• Webcam for video conferences and virtual meetings.