Total 2 job vacancies by Brite Recruitment

FIRST LINE SUPPORT ENGINEER
GLOUCESTERSHIRE
£25,500 - £26,000

Our client in the Technology Industry, is looking for a First Line Support Engineer to play a crucial role in providing first-line technical support to clients, troubleshooting software-related problems, and ensuring seamless installation and configuration of software products.

BENEFITS
As an Investor in People, our client commits to improve and progress their employees. They offer 25 days annual leave (plus bank holidays) as well as a good pension and healthcare schemes.

RESPONSIBILITIES
As a First Line Support Engineer your key duties will include:
•Providing prompt and effective first-line technical support to clients via phone, email, and remote desktop sessions
•Identifying, diagnosing, and resolving software-related problems and technical issues
•Assisting clients with the installation and initial configuration of software products
•Keeping up-to-date with the latest software updates and features, sharing knowledge with clients
•Escalating complex issues to the 2nd Line Support teams
•Offering basic training to clients on using the software effectively
•Maintaining accurate records of client interactions, technical issues, and resolutions
•Assisting in testing new software releases and updates to identify and report bugs

REQUIRED SKILLS & EXPERIENCE
To be considered for the role of First Line Support Engineer, you must have:
•Previous experience within a Technical Support role or someone with IT qualifications who is looking for their first IT role
•Excellent problem-solving and analytical skills
•The ability to communicate effectively, both written and verbal
•Self-motivated with a positive attitude
•Able to work under pressure whilst maintaining quality and attention to detail.

NEXT STEPS
If you’re interested in becoming a First Line Support Engineer, apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!

MECHANICAL MAINTENANCE ENGINEER
EVESHAM
£34,000 - £42,000

We have an exciting opportunity for a Mechanical Maintenance Engineer to join a local company, taking ownership for the repair and maintenance of machines, keeping production running efficiently. The role is working Monday to Friday across fixed day shifts, 7:30am – 4pm.

BENEFITS
The company offer free on-site parking, 28 days holiday (including Bank Holidays), optional overtime and operate a Christmas shut down.

RESPONSIBILITIES
As a Mechanical Maintenance Engineer, you will be responsible for:
•The installation, maintenance, repair and modification of various machines across the shop floor to keep production running efficiently.
•Repair and maintain compressors, hydraulic systems and industrial pneumatics.
•The manufacture of tools to maintain and improve production time.
•Preventative maintenance to reduce breakdown repairs.
•Training other members of the team.

REQUIRED EXPERIENCE
To be considered for the role of Mechanical Maintenance Engineer, you must have:
•A mechanical bias, with strong experience of maintaining and repairing a variety of machines across the shop floor.
•Experienced and competent with welding, brazing and silver soldering.
•Previous experience with milling and lathe work and the ability to teach others.
•A positive attitude, excellent communication skills and solution focussed.
•A valid forklift licence
•Own transport required

NEXT STEPS
If you’re interested in becoming a Mechanical Maintenance Engineer apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.

Why wait? Don’t miss out!