Total 15 job vacancies by Ma Kuang Chinese Medicine & Research Centre Pte Ltd

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s therapists related matters including but not limited to: Roster/schedule/conduct/performance
• Plan therapists training and skillset assessment
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma / Degree in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Recruitment & Onboarding:

• Collaborate closely with department heads to understand the skills and competencies required for openings to meet the organizational recruitment demands and needs.
• Proactive in assess and proposing talent sourcing posting adverts or any other relevant channels or methods.
• Select and pre-screen CVs from various sources and submit shortlisted candidates to Hiring Managers after screening candidates through phone/virtual/face to face interviews (if necessary) on a weekly basis.
• Collaborate with Marketing Department for creation of all recruitment materials; eg: recruitment posters, banners, brochures, roadshow standee, video adverts etc
• Manage & administer social media and recruitment platforms for publicity and campaign.
• Attend and source for hiring seminars/talks, campaigns and career fair opportunities to create brand awareness and collaborations.
• Update recruitment reports for all screening, interview and hiring outcomes for recruitment strategies assessment. Including recruitment cost reports.
• Assist in developing and implement HR strategies, requirements and initiatives of the organization aligned with the overall business strategy, in terms of recruitment retention, and succession planning.
• Onboarding and orientation for new hires.
• Collaborate with relevant departments on employee orientation and job induction programs.
• Updating JDs on a regular basis to ensure relevancy and reflecting actual job requirements and duties

Payroll processing:

• Ensure timely processing of monthly payroll, commission calculation and all payroll related process & reports; such as CPF contributions, employee tax filing, manpower cost reports etc
• Attend to employee payroll related enquiries
• Submit relevant government surveys

Assist in:

• Assist in full spectrum of HR, HR projects, initiatives or events as required. Which include but not limited to Compensation & Benefits, Performance Management implementation, Annual Team Building, Staff Dinner, system migrations and implementations etc.
• Guide and train junior department staff
• Support and assist in various ongoing staff engagement programs through effective communication and activities.
• Assist in identifying the gaps in the organization’s HR process and system and propose methods or procedures to improve them.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Any other adhoc duties as assigned

Job Qualifications

• At least 3-5 years of experience in related field. Experience as a Senior Executive would be a plus.
• Bilingual in English & Mandarin (to manage documentations in Chinese language & communicate with mandarin speaking employees)
• Meticulous, organized and attention to details.
• Excellent written and verbal communication skills
• Excellent in Microsoft office especially Excel, well verse in Vlookup, if & sumif functions, pivot tables & charts.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

• Create comprehensive training programs to enhance outlet staff skills and knowledge.
• Responsible for creating visually appealing and engaging displays to enhance the customer shopping experience. Manage inventory levels to ensure product availability and prevent stockouts.
• Ensure efficient execution of daily store tasks, including sales, customer service, and operational procedures.
• Implement strategies to improve service quality, reduce costs, and increase overall operational efficiency.
• Develop comprehensive sales plans aligned with store objectives to maximize sales revenue and profitability.
• Provide guidance and support to ensure store operations align with company objectives and drive results.
• Be adaptable and adjust store operations and strategies to capitalize on new opportunities and meet evolving customer needs.
• Collect and analyse customer feedback, including complaints, to identify areas for improvement.
• Create a collaborative and supportive work environment that encourages teamwork and mutual respect.
• Maintain strong cross-functional relationships with headquarters and colleagues in other departments.
• Monitor adherence to company policies and take corrective action as needed.

Qualifications:

• Minimum Diploma/Degree in any field
• Experience in TCM / Spa / Western Clinic / Aesthetic / Healthcare related field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Works well independently and has strong operational skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

We are looking for a motivated Business Development Executive. The ideal candidate will identify new B2B business opportunities, build relationships with potential clients, and drive sales growth. This role requires excellent communication skills, a strategic mindset, and the ability to work independently.

Role

• Identify and cultivate new business opportunities and establish long-term relationships with existing and potential corporate clients
• Developing areas of opportunity for the company and securing a pipeline of new opportunities and establishing an early relationship with clients.
• Develop and liaise with insurance panels or stakeholders
• Develop other TCM clinics for product and medicine wholesale opportunities
• Engage with TCM physicians in order to supply herbal medicine or medicine powder according to to their prescriptions

Requirement

• Min Diploma / Degree in any field
• Min 2 years sales experience in Healthcare / Insurance / Business Development / Sales or any related field
• Experience in working and managing business partner(s).
• Sales driven and self-motivated
• Able to work independently with minimal supervision
• Excellent communication skills

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

• Develop and Execute Online Marketing Strategies: Plan, implement, and manage strategies to enhance the company's market position.
• Maintain Website and Social Media Relevance: Ensure updates and relevancy for the website, social media platforms, and all marketing-related materials, integrating with offline marketing events and e-commerce platforms.
• Create and Manage Visual Content: Update, create, and conduct video or photoshoots; design and post content for official social media channels.
• Manage Social Media Content: Oversee all published content (images, videos, written posts) on platforms like Facebook, Instagram, and TikTok; monitor sales conversions and respond to social media comments in a timely manner.
• Implement SEO Strategies: Apply SEO techniques and review website performance using Google Analytics and tracking parameters.
• Source and Manage KOL Influencers: Identify and manage Key Opinion Leaders (KOLs) for advertorials and marketing campaigns.
• Ensure Timely Social Media Updates: Maintain a schedule for regular and effective social media postings.
• Execute Marketing Plans Within Budget: Implement marketing strategies in alignment with the budget, ensuring effectiveness and efficiency.
• Handle Ad-Hoc Projects: Assist with various additional tasks and projects as assigned.

Qualifications:

• Bachelor's Degree in Marketing, Communications or a related field.
• Proven experience in marketing, preferably in Healthcare sector.
• Strong understanding of social media platforms, trends and best practices.
• Strong project management skills and the ability to manage multiple campaigns at a time.
• Creative and has the ability to problem solve and develop innovative marketing strategies.
• Excellent communication and interpersonal skills to work effectively with cross functional teams.

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job Description

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements:

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Strong organizational and time-management skills
• Self-motivated and proactive

We regret to inform only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in private education/training centre, with a minimum of 3 years in a similar role.

• Knowledge of Skills Future and ERF

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to our company’s PDPA and e2i’s PDPA.

Responsibilities

• Implement clinic service SOP and improve patients service quality to meet customer satisfaction
• Execute the process of providing TCM services in the company
• Liaise with clinic managers to monitor clinic overall management and track sales performance
• Ensure smooth running of clinic operations
• Handle, resolve and communicate complaints and incidents
• Execute all company’s counter staff related matters including but not limited to: Roster/schedule
• Assist in Operation Manager's planning.
• Any ad hoc duties assigned according to business needs.

Requirements

• Experience in TCM / Spa / Western Clinic / Aesthetic / related field
• Min Diploma in any field
• Good organizational and time-management skills
• Ability to multi-task and perform well in stressful situations
• Communication skills with customer service orientation
• Meticulous with a keen eye for details
• Works well independently and has strong operational skills
• Develops strong relationships with co-workers and has strong leadership skills

Only shortlisted candidates will be notified

We are looking for independent and self-motivated individual to join us as HR Executive. The HR Executive will manage all aspects of employee engagement and interaction with the organization including daily operation, payroll, performance management and disciplinary procedures.

Main Activities:

• Full spectrum of HR Lifecycle: Compensation & Benefit Administration, Onboarding/Offboarding, Performance Management, Disciplinary & Grievance etc.

Compensation & Benefit:

• Ensure accurate and timely payroll processing according to specified timeline.
• Review & streamline Pay policy & processes for better efficiency.
• Contribute to the development of Salary benchmarking and internal salary structure.

Work Pass Management:

• Handle work passes and quota administration.

Onboarding/Off Boarding:

• Prepare the necessary onboarding materials for new employees.
• Co-ordinate with inter-departments for new employees’ orientation.
• Conduct exit interview & Clearance for resigned employees.
• Prepare the necessary documentations for offboarding.

HRIS Administration:

• Manage employee data and records by ensuring accurate and up-to-date data entry, maintaining data integrity and confidentiality, organizing employee records.
• Generate reports and analytics from Infotech system.

General HR Administration:

• Consolidation of daily personnel movements, prepare Weekly & Monthly HR reports.
• Annual Income Tax filing & submission of Government Paid Leave
• Provide HR support to the business units.
• Any other HR Projects as assigned.

Requirement

• Min Diploma with 3 years of relevant HR working experience
• Proficient in Infotech system
• Proficient in Excel functions and payroll functions
• Familiar with Employment Act and other statutory requirements and legislation

We regret only shortlisted candidates will be notified.

Responsibilities:

• Build, plan, and implement the overall digital marketing strategy.
• Manage, guide, and train digital marketers and other marketing positions in the team.
• Plan and monitor the ongoing company presence on social media.
• Launch optimized online advertisements to increase company and brand awareness.
• Measure the performance of digital marketing efforts using various web analytics tools.
• Acquire insight into online marketing trends and keep strategies up-to-date.
• Maintain partnerships with media agencies and vendors.
• Plan and execute various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Analyze the effect of each campaign and update content periodically for social media pages and websites.
• Interpret data from various marketing campaigns, identify trends, and communicate insights to the respective groups.
• Execute and measure the conversion rates from digital marketing campaigns.
• Come up with creative ideas to capture customer focus.
• Analyze and present market data using charts.
• Coordinate and execute tasks with marketing executives.

Requirements:

• Proven experience as a Digital Marketing Executive or in a similar role.
• Excellent understanding of digital marketing concepts and best practices.
• Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM.
• Proficiency in using various digital marketing tools and platforms such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Good command of spoken and written English. Proficiency in
• Mandarin is an added advantage.
• Strong analytical and creative skills.
• Ability to work in a high-pressure environment and complete tasks within a short period.
• Education and Experience:
• Minimum of a Diploma, Advanced/Higher/Graduate Diploma/Bachelor's degree in marketing, communications, or a related field.
• At least 2 years of relevant hands-on work experience in a similar capacity in the healthcare/retail environment.
• Able to create designs and creative art is a plus.

We regret to inform only shortlisted candidates will be notified.

Job Summary

• The ideal candidate should have experience in developing and planning leasing strategies & have good connection & rapport with partners & various stakeholders. Experience in leasing administrations, tenancy and facilities management.

Responsibilites

• Responsible for existing and new leases facilities maintenance & management.
• Conduct periodic inspections of all existing facilities.
• Conduct market research on a regular basis to understand industry needs and maintain up to date market benchmark of rental, business strategies & relevancy.
• Responsible for management and administration of leases which includes managing lease documents, maintaining tenancy schedule, constantly look out for opportunities to expand the company’s branch outlets to strategic locations for better exposure and market presence.
• Formulate & implement strategies to achieve optimal revenue, business and market expansion.
• Source, prospect and manage leasing pipelines to improve & develop company business.
• Lease & terms negotiations and renewals, liaising with respective stakeholders.
• Maintain, strengthen and establish business relationship and strong network with landlords and potential partners.
• Ensure all relevant authorities, regulatory, lease covenants, building standards, policies and terms compliance.
• Prepare budgets, forecasts and all relevant monthly reports.
• Any other duties as assigned.

Requirements

• Diploma/ Degree in Real Estate/Estate management/Marketing or its equivalent.
• At least 3 years’ experience in relevant field.
• Familiar with leasing and facilities documentation and management
• Excellent communication and negotiation skills with strong networking ability.
• Strong understanding of the Real Estate & Retail industry and aware of the latest trend.
• Independent and resourceful.
• Good MS office knowledge, analytical and numerical skills.

Responsibilities:

• Build, plan, and implement the overall digital marketing strategy.
• Manage, guide, and train digital marketers and other marketing positions in the team.
• Plan and monitor the ongoing company presence on social media.
• Launch optimized online advertisements to increase company and brand awareness.
• Measure the performance of digital marketing efforts using various web analytics tools.
• Acquire insight into online marketing trends and keep strategies up-to-date.
• Maintain partnerships with media agencies and vendors.
• Plan and execute various marketing campaigns over different platforms, allocating budgets and timelines for each campaign.
• Analyze the effect of each campaign and update content periodically for social media pages and websites.
• Interpret data from various marketing campaigns, identify trends, and communicate insights to the respective groups.
• Execute and measure the conversion rates from digital marketing campaigns.
• Come up with creative ideas to capture customer focus.
• Analyze and present market data using charts.
• Coordinate and execute tasks with marketing executives.
  

Requirements:

• Proven experience as a Digital Marketing Executive or in a similar role.
• Excellent understanding of digital marketing concepts and best practices.
• Experience with B2C social media, Google Adwords, email campaigns, and SEO/SEM.
• Proficiency in using various digital marketing tools and platforms such as Google Ads, Facebook Ads Manager, Google Analytics, etc.
• Good command of spoken and written English. Proficiency in
• Mandarin is an added advantage.
• Strong analytical and creative skills.
• Ability to work in a high-pressure environment and complete tasks within a short period.
• Education and Experience:
• Minimum of a Diploma, Advanced/Higher/Graduate Diploma/Bachelor's degree in marketing, communications, or a related field.
• At least 2 years of relevant hands-on work experience in a similar capacity in the healthcare/retail environment.
• Able to create designs and creative art is a plus.
  

Job Description

• Plan, coordinate, oversee the process of providing TCM services in the company.
• Responsible for patient safety and patient care, and the SOPs that facilitate these Objectives.
• Ensure that staff and facilities are in compliance with laws and regulations.
• Plan and participate in the training and development of staff, monitor and track
• performance of staff.
• Participate in strategic planning and business plans.
• Handle, resolve and communicate complaints and incidents.
• Provide Chinese raw herbs knowledge and support for business needs, clinical staff and patient enquiries.
• Work closely with TCM Physician on raw herbs knowledge.
• Review and improve standards of medical services, innovate and implement ideas.
• Conduct interviews, onboard and training for WYN employees.
• Manage WYN’s related matters including but not limited roster/schedule, leave application, assist & provide monthly commission & payroll required information.
• To manage WYN raw herbs stocks.
• To achieve sales targets and drive revenue growth of WYN.
• Any adhoc duties assigned according to business needs.

Job Requirement

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in sales and operations management or a similar role in health supplement/healthcare industry and/or retail with at least 7 years of relevant experience.
• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams.
• Excellent organizational and time management abilities, with a keen attention to detail.
• Proficiency in data analysis and reporting, with the ability to interpret and present findings effectively.
• Knowledge of operational best practices and industry standards.
• Ability to work well under pressure and adapt to changing priorities in a fast-paced environment.
• Proficient in Microsoft Office suite and other relevant software applications.

Job Descriptions

• Ensure smooth operations of the school resources with alignment to the vision, mission, values and culture.

• Resolve issues and provide assistance in areas of policy, planning and strategy decisions from management.

• Be responsible for approving the yearly school timetable and school calendar.

• Work along with management to handle student discipline, classroom observations, teacher evaluation and supervision.

• In-charge of course proposal, enquiries correspondent with foreign partners.

• To liaise with Accredited Training Organization (ATO ) on submission.

• To source local trainers for the organization.

• Work along with various departments ie. marketing, admissions and administration to ensure the effectiveness of marketing initiatives & strategies which affects successful student enrolment numbers.

• To develop, implement and monitor work practices, system and methods that are effective, efficient, and consistent with manuals and EduTrust.

Job Requirements

• Bachelor's degree in business administration, operations management, or a related field.

• Proven experience in operations management, with a minimum of 3 years in a similar role.

• Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

• Excellent analytical and problem-solving abilities, with a keen attention to detail.

• Demonstrated ability to develop and implement operational strategies to drive

business growth and profitability.

• Proficiency in project management tools and techniques.

• Knowledge of relevant industry regulations and compliance requirements.

• Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.

• Proficient in Microsoft Office suite and other relevant software applications.

Working location: Islandwide, can be discussed further

Working hours: 10am - 9pm, 5 days work week

Attractive Remuneration (Basic + Commission)

Job description

• Registration of new and existing customers
• Answering phone calls and assist customers with their enquiries
• Scheduling of appointment for clients
• Dispensary of medicine
• Collection of payment
• General administrative duties of the clinic
• Basic housekeeping to maintain the cleanliness of the clinic
• Drive sales to meet targets
• Handle customer enquiries on promotions and leading clients to products
• Perform inventory replenishment as and when needed
• Other ad-hoc tasks as requested by Clinic Manager

Job Requirements

• At least 2-3 years of working experience in Beauty / Aesthetic Clinic/Massage or Therapy / SPA / Clinic Sales Operations/ Front Desk/ Customer
• Consultant & related field is required for this position
• Self-motivated and sales driven with a positive attitude
• Customer service and sales oriented
• Basic IT skill
• Proficiency both in Chinese and strong command in English is a must, who is able to handle Mandarin-speaking clients, colleagues and documents
• Willing to work retail hours, weekends & public holidays