Total 4 job vacancies by IN553 Guidehouse India Pvt Ltd

Job Family:

Travel Required:

Clearance Required:

Job description for LVA Trainer:

Candidate must possess a bachelor's degree/Post Graduate in any field Atleast 2 years working experience in related field (T&D)

Excellent interpersonal and communication skill Should have handled Voice & Accent training in corporate sector.

Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards

Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, MTI etc

Use the various learning tools to enhance spoken capabilities

Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills

Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

 Note: Excel and Power point knowledge will be an added advantage. 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

• Develop, implement, and monitor training programs within an organization.
•  Supervise technical training for staff.
•  Conduct orientation sessions.
• Create brochures and training materials.
•  Develop multimedia visual aids and presentations.
•  Create testing and evaluation processes.
• Prepare and implement training budget.
•  Evaluate needs of company and plan training programs accordingly.
•  Conduct performance evaluations.
• Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
•  Manage staff of classroom facilitators & Provide performance feedback.
•  Conduct continuing education training.
•  Provide leadership development education.
• Build solid cross-functional relationships.
• Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.
• Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and other resources to ensure that operations are managed within authorized budgets.
• Assist with the development of strategic plans.   

Shall understand and abide by the organizations’s information security policy and protect the confidentiality , integrity and availability of all information assets.

Shall report  incidents related to security of information to concerned authorities.

What You Will Need:

3+ Years’ experience

• To be able to prepare training content.
• To deliver effective quality training.
• To be able to monitor calls and provide feedback to the agents on the floor.
• To inspire trainees and agents to perform better.
• To be able to prepare training content.
• To deliver effective quality training.
• To be able to monitor calls and provide feedback to the agents on the floor.

To inspire trainees and agents to perform better.
What Would Be Nice To Have:

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Travel Required:

Clearance Required:

• Candidate must possess a bachelor's degree/Post Graduate in any field Atleast 2 years working experience in related field (T&D)
• Excellent interpersonal and communication skill Should have handled Voice & Accent training in corporate sector.
• Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards
• Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, MTI etc
• Use the various learning tools to enhance spoken capabilities
• Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills
• Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

 Note: Excel and Power point knowledge will be an added advantage. 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Travel Required:

Clearance Required:

Overview:

We at Guidehouse, are excited to hire a V&A Lead Trainer for our EBO team under the RCM business unit. We have more than 16000 associates working with us globally. We have office spaces in 50+ locations worldwide. We are an ISO 27001: 2013 certified At Guidehouse, we combine unequalled expertise, specialized resources, and deep domain experience to solve problems that cross sectors, industries, and geographies for clients of the public sector and the regulated commercial markets they serve. 

Guidehouse has been certified as the ‘Great place to work’ for the last 3 consecutive years. Guidehouse was ranked as one of the ‘best mid-size employers’ by FORBES in 2019. We were awarded the ‘Military Friendly Gold award’ for 2021 for our commitment, effort, and success in creating sustainable and meaningful opportunity for the military community.

Guidehouse India provide solutions to global clients in Technology, Healthcare, State and Local government, National Security, Life sciences, financial services, Energy, sustainability & infrastructure.

If you are interested to join us in this exciting journey, please go ahead and apply for this job.

What You Will Do:

• Training new hires on fundamental skills of Grammar and Voice & Accent as per the organization standards.
• Use the various learning tools to enhance spoken capabilities.
• Listen to call on the operation floor, provide feedback and conduct refreshers to improve language skills and soft skills.
• Monitor and provide feedback for bottom performers and ensure that the bottom performers move up the learning curve Maintaining and reporting audit/feedback/coaching.

What You Will Need:
 

• Must have a bachelor's or master's degree in any field.
• At least 2 years of working experience in related field (T&D).
• Excellent interpersonal and communication skill.
• Should have handled Voice & Accent training in corporate sector.
• Should have good knowledge in tenses, articles, accent neutralization, intonation, syllable and phrase stress, voice modulation, Mother Tongue Influence etc.

What Would Be Nice to Have:

• Microsoft Excel and Power point knowledge will be an added advantage.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.